Sarah Blair’s Journey: Aligning People, Processes, and Technologies for an Unparalleled Customer Experience (CX)
Solera
JANUARY 8, 2024
She tackled head-on the widespread disconnection between people, processes, and tech in these organizations, spotting enormous potential for ROI optimization. Her knack for aligning people, processes, and technology, all while zeroing in on the customer journey, has been pivotal to both Solera’s and our clients’ triumphs.
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