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COMMENTARY: Part 2 on the partnership promise, now the processes to deliver excellent CX

Auto Remarketing

Account management compensation: Reward your account managers on both retained business and upsells. Contracting process: Depending on the complexity of the negotiation and contracting process, introduce the lead account manager before the contract is signed — if not before, then immediately upon contract acceptance.

Retail 59
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5 Areas of Dealership Performance You Can Always Improve

AutoRaptor

Sell cars on the lot faster with AutoRaptor Book a Quick Demo Know if we’re the right fit within 10 minutes Enhancing Sales Performance Sales performance is a fundamental aspect of any dealership’s success. One key aspect of enhancing sales performance is the continuous training and development of sales professionals.

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Sarah Blair’s Journey: Aligning People, Processes, and Technologies for an Unparalleled Customer Experience (CX)

Solera

Her journey kicked off managing a Starbucks in college, where she mastered problem-solving and efficiency as a young prodigy. Her rapid rise caught eyes at Florida Blue, where she was cherry-picked for a leadership role, crafting a department from the ground up and thriving under a tough-love management approach.

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Women In Automotive, My First Time

AutoSuccessOnline

We immediately moved to a panel discussion with Susan Burke, VP of marketing, and Adrienne Riley, implementation manager, both from 700 Credit; BreAnna McCready, fractional CRO; and Nicole Cockroft, service director, Headquarter Mazda. ” The networking reception concluded the day.

Women 105
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The Impact of Automotive CDPs on Activating Solutions for Car Dealerships

Autoleadstar

By unifying, cleaning, and managing all your first- and third-party data, a CDP gives you full access to every data point at your dealership, offering deep insights into your shoppers and inventory so you can make smarter, data-driven business decisions.

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How to Increase Dealership Service Department Sales and Profitability

Automotive Mastermind

How to Integrate Service and Sales Service conversion , when done effectively, is a tremendously powerful and efficient method of sales prospect generation. Leveraging data to bridge the gap between service and sales enables dealers to transform routine maintenance visits into potential sales leads.

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How Dealerships Can Use Facebook Ads to Get Leads

Automotive Mastermind

To create a Facebook Ad, businesses should utilize Meta Ads Manager , a comprehensive platform that allows users to create and manage ads across: Facebook Messenger Instagram Meta Audience Network Within the Ads Manager, dealers can implement precise audience targeting, manage advertising budgets and track their performance.