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Service plans offered by dealers are key to customer satisfaction

Motor Trader

Dealers who offer service plans, cosmetic repair insurance and extended warranties are achieving higher levels of customer satisfaction, according to findings from JudgeService surveys which reached over 436,100 customers. Other popular upsells were finance with a 13% increase to 82% and paint protection, up 13% to 82%.

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Guide to the Common Dealership Terms When Buying A Car

Car Examer

APR (Annual Percentage Rate) APR is the interest rate on any car financing, shown as an annual percentage. Deposit Contribution A deposit contribution is essentially a discount offered by the dealership or manufacturer when you finance through their specific program. It’s often called the balloon payment.

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Can I Afford to Buy a Used Car? Here’s How to Find Out

Car Examer

A good rule of thumb is to keep your total car-related costs (loan payment, insurance, fuel, and maintenance) around 10-15% of your monthly income. What’s a realistic monthly amount for car payments, insurance, and upkeep? Down Payment A down payment reduces the amount you need to finance, which lowers monthly payments.

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Guide to Car Running Costs to Help You Save Money

Car Examer

Car Insurance Car insurance is essential, but premiums can vary significantly based on factors such as your driving history, the type of car you drive, and your location. How to Save on Insurance: Shop Around : Compare quotes from different insurers to find the best deal. Get extended warranty : helps you minimize costs.

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Struggling to understand benefits of used cars?

Shawn Ryder

Lower Insurance Costs: Used cars generally incur lower insurance premiums compared to new vehicles. Insurance companies calculate their rates based on the vehicles value, meaning that the lower the purchase price, the lower the insurance costs.

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Is F&I Manager Training Worth the Investment?

AutoRaptor

In the competitive world of automotive sales, having a skilled and knowledgeable Finance and Insurance (F&I) Manager can make all the difference. An F&I Manager is not just a financing expert; they are also responsible for a variety of critical tasks.

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Understanding Dealership Jargon: Terms the Public May Not Know

Shawn Ryder

F&I (Finance and Insurance) A department within a dealership responsible for arranging financing and insurance for customers purchasing vehicles. The F&I manager will also offer additional products such as extended warranties and GAP insurance.