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EVolve: The Transition to ElectriFIcation system.import Published Wed, 02/15/2023 - 02:56 Sun, 01/29/2023 - 10:30 - Sun, 01/29/2023 - 11:30 C147 Variable Operations The transition to electrification is creating unprecedented disruption in the auto industry. Dealers and manufacturers, with more than a century of experience selling internal combustion engine (ICE) vehicles, are forced to rethink how EVs will change their business.
As dealerships’ new and used vehicle inventories slowly begin to normalize, now is the time for automotive industry dealers to focus on proactively retaining their loyal customers and improving retention. While loyal customers have long been critical to dealership success, customer loyalty is no longer guaranteed in this sort of climate, even if a customer (and their family) has been purchasing from your dealership for years.
Customer reviews have a major impact on your dealership’s sales, but implementing them on your website has always been a major headache. Find out how you can easily integrate customer reviews into your website in this edition of DealerOn University. Customer reviews have never been more important to car buyers than they are today; this gives reviews the power to.
“Reputation is a million dollar word… it can make you millions of dollars or it can cost you millions.” Frank Lopes MAXIMIZE THE VALUE OF YOUR ONLINE REPUTATION DealerRater has the solutions you need to make the most out of your online reputation. See what’s right for you, and let’s chat about how we can work together to achieve your goals.
Effective Recon for Retail and Wholesale Markets system.import Published Wed, 02/15/2023 - 02:56 Thu, 01/26/2023 - 14:30 - Thu, 01/26/2023 - 15:30 D163 Variable Operations Today's market has changed how dealers approach the pre-owned market. Hear three top dealers discuss how to appraise trade-ins when factoring in reconditioning costs, the current market, and the consumer's valuation.
Price Shoppers, Low-Ballers & Negotiators, Oh My! By Susan Gaytan Feb 15, 2023 10:39 pm Facebook Twitter LinkedIn As the retail industry continues to see changes in production supply, wholesale prices, and the used car market, chances are you may be one of the thousands of sales professionals across the country reading this right now thinking, “How the heck am I going to navigate the next few months?
ChatGPT, as a language model developed by OpenAI, has the potential to greatly impact digital marketing and lifecycle communications for auto dealerships in a number of ways: 1. Conversational AI: ChatGPT can be integrated into auto dealerships’ websites and mobile apps to provide customers with real-time support and personalized recommendations.
Let’s take a little trip back in time. The year was 2012, and as a part of our dealership’s setup at a local summer festival, we were going to give away the hot, new iPad2 to generate more hand-raiser leads than ever using a QR Code. What actually happened though was we spent way too much time educating people on what that giant, blocky black and white code on the sign was and the app they needed to install on their phone to scan it.
Let’s take a little trip back in time. The year was 2012, and as a part of our dealership’s setup at a local summer festival, we were going to give away the hot, new iPad2 to generate more hand-raiser leads than ever using a QR Code. What actually happened though was we spent way too much time educating people on what that giant, blocky black and white code on the sign was and the app they needed to install on their phone to scan it.
The Servant-leading F&I Professional system.import Published Wed, 02/15/2023 - 02:56 Thu, 01/26/2023 - 14:30 - Thu, 01/26/2023 - 15:30 C155 Variable Operations Appreciate the importance of having everyone in the dealership rowing in the same direction. Uncover how important the relationship between the sales managers and F&I manager is, and how it plays a major role in the buying experience for the consumer.
Were you a passenger in an Uber accident, stuck with a physical impairment and trying to make sense of the ambiguous police report? Are you trying to figure out how to get a fair settlement offer from the rideshare driver or Uber itself and are at a dead end? Did your ride request turn into a sexual assault by the Uber driver? If so, you are not alone.
The Hidden Profit in Your BDC system.import Published Wed, 02/15/2023 - 02:56 Thu, 01/26/2023 - 16:00 - Thu, 01/26/2023 - 17:00 C146 Variable Operations Dealers know business development centers can provide a better customer experience by handling inbound phone calls, setting appointments and generating outbound communications, but has your dealership left the finance department in the dark?
Windshield or rearview mirror? How do you manage used cars? system.import Published Wed, 02/15/2023 - 02:56 Thu, 01/26/2023 - 13:00 - Thu, 01/26/2023 - 14:00 D175 Variable Operations We've witnessed unprecedented levels of volatility in the last several years. And seasoned dealers have been left scrambling to right-size inventories more than once. There have been pain points for decades when lots didn't have enough vehicles, too many vehicles or the wrong vehicles.
Used Vehicle Sourcing and Management system.import Published Wed, 02/15/2023 - 02:56 Sat, 01/28/2023 - 10:30 - Sat, 01/28/2023 - 11:30 D164 Variable Operations How do you navigate the challenges of pre-owned inventory in these turbulent times? Learn savvy strategies from NADA 20 Group experts on making the most of current and future conditions with pre-owned inventory.
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“For every 1 customer that you see in your physical showroom, there are 74 at the same time in your digital showroom. What does your staffing look like?” Darren Haygood, GM Dealer Inspire START WINNING THE FUTURE, TODAY Want to put these ideas into action with technology that empowers your customers and your team? Let’s connect, and we’ll help you future-proof your digital showroom experience today!
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