DealerOn

JULY 21, 2023

Get to know Austin Marean, DealerOn Customer Success Manager III, in this one-on-one interview. We spoke about the power of positivity, her dedication to self-improvement, and the wisdom that comes with experience. What team are you on and what is your role at DealerOn? I am a Customer Success Manager III on the Team Aries Customer Support team. How does your.

Management 52

Management Customer 52

Automotive Mastermind

JULY 21, 2023

In 2022, there were 932 open vehicle safety recalls, affecting 30.8 million vehicles in the U.S., according to the National Highway Traffic Association. That’s more than a 60% increase compared to 2012. With a growing number of opportunities to communicate with customers and build relationships, how is your dealership handling open recalls? By promptly addressing recalls and proactively engaging customers with personalized communications, dealers can help ensure customer safety and satisfaction,

Customer 52

Customer Manufacturing Dealerships Technology 52

AutoAwards

JULY 19, 2023

In an ever-evolving automotive market, the journey towards achieving customer loyalty can be complex and challenging. In response to this challenge, AutoAwards has developed a comprehensive loyalty rewards program that is revolutionizing the car dealership experience. Create lifetime customers by leveraging the power of loyalty to enhance your dealership experience.

Dealerships 52

Dealerships Term Development Customer 52

Activengage

JULY 19, 2023

Original Source: Digital Dealer | From Chat to Checkout: Optimizing the Digital Retail FunnelBy Carol Marshall, COO, ActivEngage, Inc.In the ever-evolving automotive landscape, auto dealerships are embracing the potential of online digital retail tools to enhance the car buying journey. Cox Automotive's 2022 Car Buyer Journey Study reveals that an impressive 81% of car shoppers acknowledge the significant impact of.

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Retail Automotive Buyer Dealerships 52