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ATLANTA, Sept. 8, 2023 – Overall dealer sentiment in the U.S. held mostly steady in Q3 2023 compared to Q2, as high interest rates and economic concerns weigh heavily on the U.S. auto market, according to the Cox Automotive Dealer Sentiment Index (CADSI). The Q3 current market index was 45, still below the threshold of … Continued The post High Interest Rates and Slow Economy Repress U.S.
In this edition of “Who We Are,” we’re honored to introduce you to Customer Success Manager, Dylan Nelson! Dylan spoke with us about his team’s mindset, communication cadence, and the importance of relationship building. What team are you on and what is your role at DealerOn? I am a Customer Success Manager III on Team Libra. How does your team.
In today’s constantly changing automotive world, dealerships that can perfectly blend the online and in-store experiences are finding the strategy to be a game-changer. Digital retailing has had a significant impact on the way customers shop for vehicles.65% of U.S. vehicle buyers shop online or partially online according to S&P Global Mobility’s latest Vehicle Buyer Journey Study – with ‘Online Readiness’ up by 17 percentage points in the past two years.
Employees equipped with superior communication abilities were able to maintain engaging conversations with potential clients over the phone. This approach played a significant role in shaping the customer’s perception of the dealership, setting them apart from competitors who underleveraged this standalone aspect of client interaction. by Jim Menard Wrapping up our three-part series, How Phone Training Can Improve Customer Engagement, let’s take a look at how one dealership took step
Explore the power of Automotive CDPs to leverage first-party data for personalized marketing. Adapt to the cookie-less era with Customer Data Platforms.
Listen in on another How To Sell More Cars podcast conversation. We talk about how to close more car deals with special guest Chris Martinez , former Platform Director at Jackie Cooper Imports in Tulsa and author of The Closer: The Automotive Professional's Guide to Closing The Deal. We chat about overcoming objections, building trust and rapport, and the exact language to use to close more car sales at your dealership today.
Forward-Thinkers Know How to Increase Dealership Efficiency Modern dealerships work hard to stay competitive. Driving efficiency in your auto dealership is a long game, however, and many business owners struggle to embrace the right mix of new technology without sacrificing profitability. So, what are the tactics that set forward-thinking dealers apart?
Forward-Thinkers Know How to Increase Dealership Efficiency Modern dealerships work hard to stay competitive. Driving efficiency in your auto dealership is a long game, however, and many business owners struggle to embrace the right mix of new technology without sacrificing profitability. So, what are the tactics that set forward-thinking dealers apart?
Truck drivers contribute more to our economy than many people consider. Trucks deliver the food we eat, the goods we buy, and more. When it comes to economic contribution , for-hire transportation services contributed $169.8 billion, while in-house trucking operations contributed $199.1 billion to the annual transportation industry. Truck drivers are responsible for transporting 70% of U.S. freight, while 80% of U.S. communities are dependent on trucks for their medicine, food, raw materials, an
Opting for a used car can often be an excellent choice compared to purchasing a brand-new one, according to the preferences of numerous individuals. Used car dealerships typically offer a wide array of vehicles, providing plentiful choices and additional advantages. Let’s dig deeper into the compelling reasons to consider buying from these car dealerships.
While running a dealership has never been more complex, forward-thinking dealers have the mindset, the strategies, and the connected solutions to stay a step ahead of the rest.
Camping has been a popular activity worldwide for generations. During the months of summer and fall, outdoor enthusiasts venture out to their favorite destinations to enjoy fresh air and peaceful surroundings with family and friends. Experienced campers say you don't need much to get out on a fun-filled outdoor adventure, but your vehicle plays a big role in the activities that are possible and what you’re able to bring along with you.
Don’t settle for good enough. Become a Forward-thinking Dealership. Automotive dealers are doing everything they can to avoid becoming static and outdated. The rapid onset of digitization and technology has greatly improved the customer experience, but even modern dealers rely on manual processes to some degree. Those who’ve ditched the old ways are now selling more, reaching higher net profits, and seeing major gains— and there’s research to back it up.
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