COMMENTARY: Part 2 on the partnership promise, now the processes to deliver excellent CX
Auto Remarketing
OCTOBER 18, 2023
In Part 1, we covered that every B2B SaaS company has great intentions to treat their customers well, but sometimes bad processes get in the way. True partnership with the customer is often mentioned in speeches and marketing, but it is very difficult to execute. I compiled a list of processes, developed and used successfully by SaaS businesses in retail automotive and beyond to improve the vendor/customer relationship.
Let's personalize your content