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Sarah Blair’s Journey: Aligning People, Processes, and Technologies for an Unparalleled Customer Experience (CX)

Solera

Sarah’s ambition then propelled her to Fortune 200 giants, where she steered her own departments and developed a flair for system engineering, relentlessly pursuing efficiency enhancements. Their strategic move to narrow down vendors to just two, focusing on service and sales, enabled scalability and a unified global strategy.

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How to Increase Dealership Service Department Sales and Profitability

Automotive Mastermind

While there’s no one-size-fits-all approach, to develop a strategy for optimizing the profitability of your service department, consider: How many service drive RO’s are you doing per month? What is your service conquest marketing ROI goal? What are your YoY dealer and brand loyalty sales growth goals?