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Omoda and Jaecoo strive to solve aftersales issues

Autocar

Chery duo Jaecoo and Omoda will work with UK industry body to improve security, ease of repair Chinese newcomers Omoda and Jaecoo have teamed up with a leading insurer-backed organisation in a bid to avoid the aftersales issues that have plagued insurers and customers since their compatriots started entering the UK market.

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Body Shop EV Repair

AutoSuccessOnline

They also expressed concerns about the lack of collision shops willing to repair EVs and the lengthy period the vehicles would be out of service. Repairing the body and chassis of an EV is quite similar to making those repairs on internal combustion vehicles. The first piece of equipment youre going to need is a lift.

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Bowker Motor Group opens new vehicle prep and repair centres

Motor Trader

The facility in Preston is the first to offer high-voltage battery repair to other Porsche network partners. Jonathan Rogan, aftersales director at Bowker Motor Group, said: The new centres are an important development for us. The repair facilities are another important part of our aftersales offer. Were very proud of that.

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California Court Strips Lemon Law Protections For Used Cars Under Warranty

Carscoops

More: Hyundai Denies $10K Warranty Repair For Elantra N, Blames Owner For Over-Revving The court’s October 31 decision is straightforward but frustrating for affected consumers. The ruling came about from a lawsuit involving FCA Group (now part of Stellantis) and a 2011 Dodge Ram 2500.

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Retention vs. Loyalty: Building Customer Trust in Auto Service and Repair

AutoSuccessOnline

So, the real question you should be asking yourself is this: Do you understand the existing opportunities for customer conversions in your store, and are you working with your Business Development Center to solve for them? If youre running a dealership in the U.S. So what makes the difference between thriving and driving customers away?

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Anderson Clark Motor Repairs sold to Employee Ownership Trust

Motor Trader

Anderson Clark Motor Repairs has been sold to an Employee Ownership Trust (EOT) formed by its 14 employees. The Inverness-based, £2m-turnover repairer has been in business for 28 years. Research from Co-operative Development Scotland shows that the number of employee-owned businesses in Scotland now sits at 286, up 47% since 2022.

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Developing a More Profitable and Customer-Satisfying Shop Cadence

AutoSuccessOnline

The better solution is an automated cadence multiplier that will perform this function quietly, in the background, every minute of the workday, in your repair and maintenance duties, your interactions with customers and your efforts to build their confidence in your services. That would be ridiculous anyway, wouldnt it?