article thumbnail

Lexus LBX 2024 long-term test

Autocar

"As the LFA showed a different side to the brand in terms of attitude and performance, the LBX will challenge the status quo and redefine what a small car can offer", apparently. The sceptics among you might describe the LBX as a badge-engineered Toyota Yaris Cross for at least £5000 more.

Term 128
article thumbnail

Citroen C4X 2024 long-term test

Autocar

That aside, there was not much between the two cars in terms of overall boot volume, with the ë-C4 X's battery The gripes I did have appeared across both models. I mentioned previously that I was curious to see how the ICE car would compare in terms of relaxation, isolation and quietness, which the EV excelled at. charging the -C4 X.

Term 126
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Lexus LBX 2024 long-term test

Autocar

"As the LFA showed a different side to the brand in terms of attitude and performance, the LBX will challenge the status quo and redefine what a small car can offer", apparently. The dark interior and compact dimensions probably didnt help, even though it doesnt feel cramped in terms of physical space.

Term 105
article thumbnail

Why Customers Don’t Answer Calls and the Power of a Text-First Strategy

AutoSuccessOnline

Today’s customers are increasingly resistant to answering phone calls from businesses, especially car dealerships. To connect more effectively with potential customers, many dealerships are adopting a text-first strategy, which aligns better with modern communication habits.

article thumbnail

Hertz Fires Back At Manager Who Charged Customer $10,000 For 25,000 Miles In One Month On ‘Unlimited Mileage’ Contract

Carscoops

A Hertz customer claims he was charged $10,000 after driving 25,000 miles on an “unlimited” contract. The rental giant condemned the manager’s actions and promised to address inconsistencies in customer service policies. Per the terms of the contract, the customer will not be billed for mileage.

article thumbnail

High-Mileage Service Contracts: The New Tool for Your Customer Retention Toolbox

AutoSuccessOnline

Customer retention has long been recognized as one of the most important factors in a car dealer’s success. One of the key drivers of customer loyalty is how often a customer returns to a dealership for service and repairs after purchasing a vehicle. Despite the importance, achieving high retention levels can be challenging.

article thumbnail

MG 3 hybrid 2025 long-term test

Autocar

And in terms of how it behaved on the road, my initial feeling was that it wasn't notably inferior to the class leader. All this just adds credence to something a few colleagues have posited: MGs ICE cars, while much better than they were a few years back, are a step behind its EVs in terms of operational sophistication. But, but, but.

Term 78