Customer Sales Sales Enablement 
Solera
JANUARY 8, 2024
In today’s cutthroat, fast-moving world, delivering a standout customer experience is crucial. At Solera, Sarah Blair, our Senior VP of Global Operations, is a driving force behind our unwavering dedication to customer delight. She’s been pivotal in boosting productivity, elevating team morale, enhancing customer feedback, and beyond.
Automotive Mastermind
APRIL 12, 2024
With customers waiting longer than ever between new vehicle purchases, refining your dealership’s service department process to generate more revenue can make a critical difference in your dealership’s bottom line. How to dedicate a sales team member to the service drive – and equip them with the right tools. years in 2002 and 12.1
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Automotive Mastermind
APRIL 21, 2023
For dealers, customer retention is a crucial factor for sustained growth and success. Studies have shown that it’s generally more cost-effective to retain an existing customer than to acquire a new one. This poses significant challenges and risks of customer defection industry wide. Who Are Nomad Buyers?
Auto Remarketing
OCTOBER 18, 2023
In Part 1, we covered that every B2B SaaS company has great intentions to treat their customers well, but sometimes bad processes get in the way. True partnership with the customer is often mentioned in speeches and marketing, but it is very difficult to execute. Customer satisfaction surveys: Establish a protocol for regular surveys.
Autoleadstar
JULY 14, 2024
Customer Data Platforms are at the core of any modern dealership’s data infrastructure. A CDP supercharges your list-building capabilities by unifying customer data and enabling granular audience segmentation through powerful list-building tools. The smarter the AI technology, the smarter the ad budget spending.
AutoRaptor
APRIL 23, 2024
Whether it’s closing more sales, delivering exceptional customer service, or optimizing operational efficiency, there are always areas that can be improved upon. Dealership performance is not just about numbers and sales figures; it encompasses the entire customer experience journey.
Turbo Marketing Solutions
FEBRUARY 2, 2024
In today's market, success in car sales hinges on harnessing data and technology. Specifically, tools like customer data analytics and AI-driven CRM systems allow dealerships to identify potential customers and tailor personalized marketing efforts towards them.
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