Autoleadstar
JANUARY 22, 2025
Your Data Ups refer to those leads that start out as hyper-engaged opportunities that are identified by their shopper behavior data in your Customer Data Platform. These shoppers, recognized by their shopper behaviors as being in-market, are then worked by your sales team to where they explicitly express buyer intent.
Automotive Mastermind
APRIL 21, 2023
For dealers, customer retention is a crucial factor for sustained growth and success. Studies have shown that it’s generally more cost-effective to retain an existing customer than to acquire a new one. This poses significant challenges and risks of customer defection industry wide. Who Are Nomad Buyers?
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Solera
JANUARY 8, 2024
In today’s cutthroat, fast-moving world, delivering a standout customer experience is crucial. At Solera, Sarah Blair, our Senior VP of Global Operations, is a driving force behind our unwavering dedication to customer delight. She’s been pivotal in boosting productivity, elevating team morale, enhancing customer feedback, and beyond.
Canadian Auto Dealer
NOVEMBER 22, 2024
Mazgay said 75 per cent of customers desire more interactions with real people as technology advances, citing research from PWC. Understand your customer,” said Mazgay. She said if dealers want to connect with Gen Z customers, they need to rethink the way they cater to this generation of people who were born between 1995-2012.
AutoSuccessOnline
JANUARY 15, 2025
Partners JM&A and RockED will unveil their game-changing sales enablement program for F&I professionals. Over the last few years, weve made significant investments to modernize our processes, claims and customer service departments.
Turbo Marketing Solutions
JANUARY 15, 2024
In an increasingly competitive automotive market in 2024, garnering qualified car sales leads can be a game-changer for dealerships. If you're struggling to attract potential customers or bearing the high cost of purchasing leads, we've got good news for you! To engage with your audience, consider utilizing social media.
Auto Remarketing
OCTOBER 18, 2023
In Part 1, we covered that every B2B SaaS company has great intentions to treat their customers well, but sometimes bad processes get in the way. True partnership with the customer is often mentioned in speeches and marketing, but it is very difficult to execute. Customer satisfaction surveys: Establish a protocol for regular surveys.
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