This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
Positive salespeople are tops when it comes to customer satisfaction and shifting cars. Thats the finding from JudgeService in a survey of 350,000 customers who bought a used car last year. It said showroom processes have the biggest impacts on the customer promoter scores achieved by dealers. day improvement on stock turn.
private sales ratio in October. Private sales in Germany are down -2.6% Previous month: Germany private sales September 2024: Tesla Model Y most popular One year ago: Germany private sales October 2023: Dacia Sandero best-seller, MG 4 up to #6 Full October 2024 Top 324 All models ranking below. The Mercedes GLA hits a 65.5%
Private sales in Germany are down -9.3% year-on-year to just 78,254 for a Private Sales ratio (PS) of 32% vs. 35.1% Previous month: Germany private sales October 2024: VW T-Roc back to #1, Mercedes GLA #3 One year ago: Germany private sales November 2023: Skoda Enyaq best-seller Full November 2024 Top 331 All models ranking below.
Today’s customers are increasingly resistant to answering phone calls from businesses, especially car dealerships. To connect more effectively with potential customers, many dealerships are adopting a text-first strategy, which aligns better with modern communication habits.
In the complex journey of buying a car, knowing your customers coffee order might seem trivial, but it reflects a deeper truth: building meaningful relationships starts with understanding people. It begins with gaining a more complete view of each customer. Todays customers expect a joined-up experience.
BEV sales grew by 37% in Europe+EFTA+UK region, reaching a market share of 16.7%. Tesla is struggling to sell cars in Europe, with sales plummeting by 50.3% Tesla is struggling to sell cars in Europe, with sales plummeting by 50.3% The drop was especially severe in Germany , where sales fell by 59.5% market share.
The holiday season is a golden opportunity for auto dealers to increase sales, build customer relationships, and solidify their brand in the local market.
The custom Honda Fit evidently sold for around $3,400 in Knoxville, Tennessee. No trades, no nonsense, just a straight-up sale of what might be Tennessee’s weirdest Honda. A two-door Honda Fit was modified to look like a miniature DIY Batmobile. This may be the most head-turning and bizarre Honda Fit ever built anywhere.
New vehicle sales in Australia will dip by about five per cent year-on-year in 2025, leading to increased competition between brands, shorter wait times and the return of more discounting, according to Toyota Australias top salesperson Sean Hanley. Were expecting another strong year of sales above 220,000 vehicles, he said.
Porsche’s sales in China dropped 29% during the first nine months of 2024. “Our key purpose out of optimization is to improve the overall network profitability, resulting in a multi-win situation (among Porsche, dealers and customers).” Big changes are afoot for Porsche’s business in China.
The average age of a Ferrari customer is heading lower, according to its CEO. In an interview with CNBC published on March 16, Ferrari CEO Benedetto Vigna said 40% of new customers to the brand are below the age of 40. That compares to just 18 months ago, when he said that figure stood at 30%.
According to VFACTS figures supplied by the Federal Chamber of Automotive Industries (FCAI), a total of 96,710 vehicles were delivered in February 2025 after Tesla and Polestar sales figures from the Electric Vehicle Council are included. Electric vehicle (EV) sales plunged by 43.8 Sales by region Includes Tesla and Polestar sales.
Tesla couldnt recover in the final month of 2024 to reverse a year-long sales decline, ending the year with less than 40,000 deliveries to Australian customers. According to data published by the Electric Vehicle Council (EVC), Tesla delivered 3593 vehicles to Australian customers in December, representing a 63.9
Cadillac sales were up last year thanks to strong demand for the Escalade and Lyriq. The Optiq and Vistiq will be arriving at dealerships shortly, helping to energize sales. The facelifted SUV arrived late in the year, which helps to explain why sales were up 27.5% CT5 sales plummeted 20.1% CT5 sales plummeted 20.1%
Scout Motors infuriated VW dealers across the United States last week when it confirmed that the upcoming Terra and Traveler will be available via a direct-sale model rather than through existing dealerships.
by CallRevu When it comes to a sales pipeline, not all consumers (and potential customers) are created equal. There are those who are just browsing, those who have a genuine intent to buy, and those determined to walk out with a new carits your sale to lose! But of course, TFM says, its not all about the technology.
I transitioned to a Customer Service Representative position at Meritor, specializing in brakes and axles while managing the Volvo account. This role enriched my understanding of customer needs and service targets, allowing me to navigate both sides of the service equation effectively.
Bob and Brian discuss APC s post-sale service contract program, which aims to offer service contracts to customers who either declined them during the finance process or are using the dealership’s service department without one. These communications, far from intrusive, are tailored to customer needs.
She also highlighted that Peugeot was compliant with the UKs zero-emission vehicle (ZEV) mandate last year both as part of the Stellantis group and in its own right, notching up an EV sales mix of more than 22%. Thirty-one per cent of sales of the new 3008have been for the electric version in the UK.
Steve Hicks is appointed as Kia UKs marketing director, with Sanka De Silva taking on the role of sales director. Hicks, previously sales director for Kia UK, joined the business in 2017, leading all sales channels across retail and fleet, for new and used cars, in collaboration with the 190-strong dealer network.
New-vehicle VFACTS sales data published by the Federal Chamber of Automotive Industries (FCAI) today has revealed that Ram Trucks Australia delivered 3239 examples of its Ram 1500 pickup in 2024, outselling key rivals like the Chevrolet Silverado (2389) and Ford Australia’s newer Ford F-150 (2428). Browse now.
In todays digital world, automotive dealerships must prioritize creating a seamless customer journey on their websites. A well-designed website not only attracts potential buyers but also guides them through every phase of their purchasing journeyfrom research to finalizing the sale. Features (safety, entertainment, etc.)
New Twingo uses same platform as the reborn 5 but is 170mm shorter French firm says there must be an organic business case for importing new electric city car Renault is gauging the viability of launching the new Twingo in the UKbut will not "force" the retro city car into the market just to boost its EV sales mix.
Tesla sales dropped 80.7 Its European sales declined for a fourth straight month, raising serious market concerns. Tesla’s sales slump in Europe isn’t letting up, and now it’s starting to look like more than just a temporary dip from the Model Y changeover. Tesla’s sales are diving headfirst into the red.
Between January and December 2024, the Japanese marque comfortably led the sales race among all brands, shifting 241,296 vehicles last year more than doubling the total of its closest rival, Ford, which sold 100,170. To lend a helping hand, here is every single Toyota SUV that is currently on sale in Australia in 2025.
Tesla sales fell by 43% in March, following even greater declines in February and March. More: Tesla Sales Plunge Across Europe Despite Model Y Juniper Launch According to figures from the German Federal Motor Transport Authority, Tesla’s slide has been consistent and brutal. GERMANY SALES Q1 BRAND May 25 Diff. %
Hendy Group is aiming to drum up sales of double-cab pick-ups ahead of the increase in Benefit-In-Kind (BIK) charges takes effect on 6 April. Other manufacturers, including Isuzu, have moved to boost sales of the impacted vehicles ahead of the tax hike.
VW claims Prestige Imports has consistently failed to meet sales targets for over a decade. Since 2011, the dealer has reportedly achieved just over half of its required sales volume. The dealer entered into a VW contract back in 1998, agreeing to comply with the company’s operating standards and annual sales targets.
Deliveries of new vehicles in Australia slipped into the red again last month, amid a decline in sales of utes and electric cars yet every model in the Top 10 was a ute or SUV. February 2025 new-vehicle sales tallied 96,710, according to data published by the Federal Chamber of Automotive Industries and Electric Vehicle Council.
The A290 is 10,505 more expensive than the regular Renault 5 French performance brand's first EV is a warmed up Renault 5 with up to 215bhp; range tops out at 38,500 The Alpine A290 has gone on sale in the UK, with prices ranging from 33,500 to a lofty38,500. Customer deliveries of theA290 will begin in April.
MORE: Twice as fast as Tesla BYD releases ultra-fast 1 megawatt electric car charging The Tesla Model S followed in 2014, along with the Model X in 2017 but its sales began to soar in Australia when the more affordable Model 3 and Model Y arrived in 2019 and 2022, respectively.
The Ford Tourneo Custom is up to #4 in February and YTD. New Hungarian passenger car sales stand at 10,575 in February, a tiny -1.5% The Ford Tourneo Custom surges to 4th place ahead of the Kia Ceed (-0.6%), Nissan Qashqai (+3.5%) and Toyota Corolla (-15.6%). 3 1 4 Ford Tourneo Custom 404 3.8% year-on-year evolution.
The EV startup reported a rough first quarter, with sales down 36% year-over-year and only 8,640 new vehicles delivered. For Canadian customers, the discount bumps up to CA$4,300 upon trade-in. Base Rivian R1T starts at $69,900 before discounts, while the R1S starts at $75,900. Rivian’s not exactly cruising into 2025.
by CallRevu In automotive sales, as in so many things in life, there is much to be learned from your enemies (or, in this case, competitors). These facts, in turn, can help you sharpen your training and understand customer needs for a more efficient and effective customer-facing team.
European sales begin late this year, with vehicles initially exported from China. The first model to hit European streets will be the Z9 GT, with sales expected to begin by the end of the year. Denza Z9 GT delivers 962 hp from three motors and a large battery pack. In China, the company also offers a PHEV version that combines a 2.0-liter
There is a pressing need to find efficiencies across businesses, and technology can support margins while enhancing the customer experience. Automated customer relationship management (CRM) systems can streamline sales processes, enhancing lead conversion rates while reducing administrative overhead.
In today’s evolving auto market, one thing remains crucial: focusing on volume and exceptional customer service will naturally drive gross. The reality is that our teams aren’t delivering the customer experience required to earn that gross, and they’re not leveraging the tools available to them. What’s motivating them?
We need something else to convince the customer,” Davino told Reuters. “Every month, we find the best balance between what the customer wants and what makes distribution successful. While its local sales have not taken off as quickly as it would have liked, there are signs of improvement.
In response to strong demand for the Shark 6 , Sealion 6 and Atto 3 , EVDirect will channel resources into importing new models with high sales potential, according to CEO David Smitherman. We will see how the Shark 6 is performing in the market and what feedback our customers are providing us.
More: Honda Dealer Faces $10,000 Fine Per Car Over Shady Sales Tactics The man at the center of it all is 27-year-old David Antonio Estrada, of Pasadena, but we’ll come back to him shortly. Journalists from KPRC Houston went to Estrada’s place of employment, Strawberry Road Auto Sales, seeking answers. The good news?
Across the USA, several dealers have examples of the Charger Daytona available to customers. Well, Not Publicly, Anyway Interestingly, most of the dealers we’ve found with the Charger Daytona listed for sale aren’t marking it up. How things fare when customers get to the dealer could be different. No Markups?
Because customers form opinions fast. What you say (and how you say it) in those early moments can either build trust or break rapport and greatly influence whether customers want to do business with you. Dont: Jump Straight to the Sale You dont want to come across as transactional. Are you going to pressure them? Ignore them?
The first retail 2025 Chevrolet Corvette ZR1 will be sold at Barrett-Jackson's upcoming Scottsdale auction All proceeds from the first ZR1's sale will benefit the American Red Cross Customer deliveries for the ZR1 are scheduled to start in early 2025 With the arrival of the 2025 Chevrolet Corvette ZR1and its mid-engine layout and screaming.
This is particularly important right now to maximize every potential sales opportunity to meet end-of-year sales goals. One of the most common mistakes that dealerships make in their lead generation efforts is not aligning their advertising strategy with a customers journey.
We organize all of the trending information in your field so you don't have to. Join 5,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content