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Sarah Blair’s Journey: Aligning People, Processes, and Technologies for an Unparalleled Customer Experience (CX)

Solera

In today’s cutthroat, fast-moving world, delivering a standout customer experience is crucial. At Solera, Sarah Blair, our Senior VP of Global Operations, is a driving force behind our unwavering dedication to customer delight. She’s been pivotal in boosting productivity, elevating team morale, enhancing customer feedback, and beyond.

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The Impact of Automotive CDPs on Activating Solutions for Car Dealerships

Autoleadstar

Customer Data Platforms are at the core of any modern dealership’s data infrastructure. A CDP supercharges your list-building capabilities by unifying customer data and enabling granular audience segmentation through powerful list-building tools. The smarter the AI technology, the smarter the ad budget spending.

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How to Increase Dealership Service Department Sales and Profitability

Automotive Mastermind

With customers waiting longer than ever between new vehicle purchases, refining your dealership’s service department process to generate more revenue can make a critical difference in your dealership’s bottom line. This not only represents a massive revenue opportunity for repair orders – service loyalty fuels sales loyalty.

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How Dealerships Can Use Facebook Ads to Get Leads

Automotive Mastermind

How to Use Facebook Ads to Track Leads Once your dealership has set up Facebook Ads and defined your target audience, it’s crucial to track and engage the sales leads generated through your ads. By creating custom conversions, you can measure the success of your lead generation efforts and optimize your ads accordingly.