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UK dealers ‘three to five years’ behind US counterparts in data marketing

Motor Trader

UK dealers are losing millions in revenues because of inaccurate and out of date customer records. In one recent dealer group database analysis ADS found that 12% of customer plate changes had not been recorded. In this case the dealer had cleansed its customer data but then failed to update their systems for 12 months.

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Genesis Grows Dedicated Retail Network In The U.S. Separating Itself From Hyundai

Carscoops

As the luxury arm of the Hyundai Motor Group has spread its reach across the United States, Genesis has opened new retail stores in California, Missouri, Ohio, Arkansas, Texas, Florida, Georgia, Illinois, Utah, South Carolina, North Carolina, New York, and Maryland. There are 253 Genesis dealers across the U.S. in the U.S.

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MT Interview: Duncan Chapman, MD Ray Chapman

Motor Trader

Whether it be, retail, fleet, or Motability. From a retail perspective the public, I think, you know, the mindset has always been around anxiety with range, and people are slowly getting their head around that there are significant cost savings with electric. And if you look after customers, they come back. No, were not.

Retail 66
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Steve Young Blog: Running before we’re walking?

Motor Trader

We are giving a lot of thought currently to dealer digitalisation thinking primarily about integration of data processes and related IT, and exploiting that data and the broader digitalisation of the customer buying journey and online marketplaces to make better decisions. Dealers are at different stages of mastering that challenge.

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Dealers' margins squeezed by EV shift, greater consumer protection

Autocar

However, customers are starting to ask exactly what they’re getting for their money. “I Overcharging consumers can have other dangerous consequences beside denting customer loyalty, as dealers and finance companies are finding out. Many dealers now bundle EV servicing into a package deal with monthly payments.

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Prodrive reveals radical £25,000 electric van for 2028

Autocar

Engineered by Prodrive and designed by Astheimer (responsible for 2022’s striking Aura sports car concept and the Volta Zero electric truck ), the Evolv has been conceived to cater to a growing demand from logistics firms and retailers for “versatile, zero-emission vehicles”. We know there’s a very big unmet need there,” he added.

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Editor's letter: Genesis is here to stay after a struggle

Autocar

Launched in the middle of the Covid pandemic as a stand-alone entity that planned to offer only direct sales online, Hyundai Motor Group’s premium arm was subsequently rolled into the UK mothership at the back end of last year under the leadership of Ashley Andrew and started to partner with traditional retailers for sales at a similar time.

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