Automotive Mastermind

APRIL 21, 2023

For dealers, customer retention is a crucial factor for sustained growth and success. Studies have shown that it’s generally more cost-effective to retain an existing customer than to acquire a new one. This poses significant challenges and risks of customer defection industry wide. Who Are Nomad Buyers?

Customer 52

Customer Dealerships Buyer Retail 52

Auto Remarketing

OCTOBER 18, 2023

In Part 1, we covered that every B2B SaaS company has great intentions to treat their customers well, but sometimes bad processes get in the way. True partnership with the customer is often mentioned in speeches and marketing, but it is very difficult to execute. Customer satisfaction surveys: Establish a protocol for regular surveys.

Retail 59

Retail Management Sales Enablement Customer 59

Automotive Mastermind

APRIL 12, 2024

With customers waiting longer than ever between new vehicle purchases, refining your dealership’s service department process to generate more revenue can make a critical difference in your dealership’s bottom line. This not only represents a massive revenue opportunity for repair orders – service loyalty fuels sales loyalty.

Dealerships 52

Dealerships Sales Repairing Customer 52

Turbo Marketing Solutions

FEBRUARY 2, 2024

In today's market, success in car sales hinges on harnessing data and technology. Specifically, tools like customer data analytics and AI-driven CRM systems allow dealerships to identify potential customers and tailor personalized marketing efforts towards them.

Dealerships 52

Dealerships Sales Customer Demographic 52