Motor Trader

JANUARY 22, 2025

Over two-thirds (68%) of car owners want retailers to be active in communicating upcoming service and MOT due dates, according to Marketing Deliverys survey of 1,000 UK car owners. It can be used to send automated messages to remind customers of an upcoming MOT or service, as well as amber follow-up work.

Retail 65

Retail Repairing Customer Marketing 65

Dealer World

FEBRUARY 25, 2025

By delving into emerging trends, challenges, and regulatory considerations, the report highlights AI's significant impact on the financial sector and their auto retail partners, and outlines a path toward a more responsible and innovative future. AI fintech providers are also streamlining operations by automating manual processes.

Finance 75

Finance Retail Technology Development 75

Motor Trader

MARCH 10, 2025

The most significant boosts in customer satisfaction are achieved by dealers who routinely offer test drives (up 45% to 81%) and make follow-up contact with car buyers (rising 41% to 87%), according to research of over 436,100 customer questionnaires by JudgeService. “Test drives sell cars.

Customer 65

Customer Retail Management Buyer 65

Carscoops

MARCH 12, 2025

Jag Doesn’t Want To Push Old Customers Away One of the biggest criticisms leveled at Jaguar when the campaign kicked off was that they risked alienating the traditional, stiff-upper-lip customer base. ” The Change That Is Needed Perhaps Jaguar doesn’t want to push old customers away with their marketing efforts.

Customer 93

Customer Networking Retail Management 93

Motor Trader

JULY 16, 2024

The strong customer service of Right Track Cars, Golden Hill Garage and first4car.com has been acknowledged by Auto Trader Highly Rated 2024. Retailers are selected based on recognition from their customers who rate them highly on Auto Trader. As a small family-run business, having a 4.9-star

Retail 103

Retail Customer Dealerships Buyer 103

Motor Trader

JUNE 5, 2024

Vertu Motors was named Best Customer Experience Group, as well as EV Retailer of the Year, at the Carwow Inside Line Awards 2024. The Best Customer Experience: Group award recognises notes the delivery of exceptional customer experiences throughout the purchasing process. stars out of 5.

Retail 106

Retail Customer Sales 106

Shawn Ryder

MARCH 9, 2025

In the modern marketing landscape, understanding where to find your target audience for customer discovery is crucial for the success of any automotive dealership. Customer discovery is the process of brainstorming, validating, and refining your understanding of who your potential customers are and how you can meet their needs.

Customer 59

Customer Demographic Dealerships Networking 59

Motor Authority

APRIL 3, 2024

It's been more than two years since Chevrolet first revealed the 2024 Silverado EV, but retail customers are finally able to order the full-size electric truck in time for delivery this summer.

Retail 303

Retail Customer 303

Motor Trader

FEBRUARY 28, 2025

Located opposite the John Clark Volvo & Mini dealerships, this location is the first within the Volkswagen UK network to introduce a multi-brand retail concept. Working in a facility of this calibre is a privilege, and we look forward to welcoming customers into this new retail space.

Retail 112

Retail Dealerships Networking Management 112

Dealer World

DECEMBER 4, 2024

The automotive industry faces unprecedented challenges in protecting customer data privacy. The Data Privacy Landscape in Automotive Retail The automotive retail sector has undergone a significant digital transformation in recent years. million customers and potential buyers in North America.

Retail 89

Retail Customer Automotive Dealerships 89

Auto Remarketing

FEBRUARY 18, 2025

1 when it comes to brand reputation, according to the latest study by customer review and reputation management platform Widewail. million Google customer reviews among 18,000 American new-car dealers in 2023 and 24, using artificial intelligence to find and analyze trends in customer experience at scale. Lexus is again No.

Repairing 139

Repairing Networking Retail Customer 139

AutoDealer Today

JANUARY 1, 2025

Encryption serves a critical role in automotive retail today.

Customer 130

Customer Retail Automotive 130

AutoDealer Today

MARCH 1, 2024

To work with every type of car buyer and close every type of deal, today’s dealerships need to provide a new kind of shopping experience for their customers. In this guide, you’ll learn how personalization, less repetition, and greater price transparency can help your dealership retail smarter.

Retail 130

Retail Deal Dealerships Buyer 130

Motor Trader

FEBRUARY 25, 2025

Dealers can help themselves and their customers by promoting value-added services, such as quality warranties and recovery packages, at affordable prices, particularly by offering or promoting warranties over longer periods to alleviate some of the risks, especially as the car parc ages generally.

Repairing 103

Repairing Retail Term Customer 103

Motor Trader

JUNE 5, 2024

Renault Retail Group’s Dacia London West, the brand’s new flagship UK retailer, was officially opened by Laura Popescu, the Ambassador of Romania to the UK, the Mayor of Hounslow, Karen Smith and Councillor for Osterley and Spring Grove Ward, Tony Louki.

Retail 105

Retail Buyer Customer 105

Motor Trader

MARCH 7, 2025

In holding statement Volkswagen said: We, along with the whole motor industry, are moving through a period of unprecedented change, prompted by new technologies and changing customer expectations. Marshall Motor Group will be writing to its customers to advise them of alternative sales, service and parts facilities.

Dealerships 106

Dealerships Retail Networking Customer 106

Carscoops

MARCH 20, 2024

Shell, the world’s second-largest fossil fuel explorer, currently operates over 46,000 retail locations globally, predominantly gas stations. ” The company did not specify where the retail locations it shuts down are located. ” The company did not specify where the retail locations it shuts down are located. .

Networking 116

Networking Retail Customer Term 116

CarExpert

AUGUST 18, 2024

Cadillac has revealed the location of its first Australian experience centre, one of two retail locations it has announced for our market. The General Motors luxury brand is set to begin work on developing its 841m² premises within the Rosebery Engine Yards retail and lifestyle precinct.

Retail 105

Retail Development Management Marketing 105

Motor Trader

OCTOBER 23, 2024

Motorpoint is to open its 21st retail store on the former CarStore site in Norwich. Set to open in mid-December, Motorpoint Norwich will strengthen the used car retailer’s presence in the East of England and follows the opening of its Ipswich store in May 2023.

Retail 103

Retail Networking Buyer Customer 103

Carscoops

DECEMBER 7, 2024

A new report claims retailers could bank thousands of dollars on every 2024 / 2025 Charger Daytona they sell, and that’s before the inevitable markups enter the conversation. Markups could balloon that figure – one dealer told reporters Daytonas would sell for at least $10k over list price. For dealerships, it’s a windfall.

MSRP 105

MSRP Banking APR Retail 105

CarExpert

NOVEMBER 17, 2024

Speaking with media at the local launch of the new Polestar 4 mid-sized SUV, managing director Scott Maynard said the EV specialist will open seven new sites around the country in collaboration with five different retail partners. ” 100s of new car deals are available through CarExpert right now. .” Browse now.

Networking 105

Networking Retail Deal Management 105

Drive.com

JANUARY 20, 2025

Disclaimer: Unless stated otherwise, the prices listed in this article are the recommended retail price and do not include on-road costs. Wait times vary depending on the model, variant and specification requirements of each customer. With this in mind, here are the estimated wait times for every Toyota model in Australia for 2025.

Retail 105

Retail Customer Networking Sales 105

Dealer World

MARCH 4, 2025

AIS + NRC is a leading forum for automotive executives, technology innovators, and retail strategists , focused on the digital transformation of vehicle sales, remarketing, and finance. Using AI-powered assistants to handle dealership customer inquiries and internal reporting. The industry is at a turning point, said Schafer.

Dealerships 75

Dealerships Retail Technology Finance 75

Carscoops

JANUARY 3, 2025

Ford’s luxury brand reported its highest retail sales in 17 years. liter four-cylinder engine producing 250 hp (186 kW / 253 PS) and 280 lb-ft (379 Nm) of torque, 39% of customers opted for the hybrid variant. The company went on to note they achieved their best annual retail sales since 2007. 2024 Lincoln U.S.

Retail 111

Retail Sales Customer 111

Motor Trader

DECEMBER 9, 2024

With new vehicle production being targeted at retail customers, this created a further limitation in the availability of used cars as fleets extended the lease periods due to both low utilisation of the vehicles over the pandemic and the new vehicle supply constraints and slowed the replacement cycle of the vehicles, he added.

Supply Chain 105

Supply Chain Automotive Repairing Retail 105

Carscoops

FEBRUARY 28, 2025

Customers could only view available EV inventory through Ford’s website, limiting buying options. In other words, the whole sales experience became less flexible and more cumbersome, not exactly a win for the customer. “Our intent all along was to better serve the customer,” he said.

Networking 98

Networking Retail Dealerships Customer 98

CarExpert

JANUARY 20, 2025

Polestar has arrived in Adelaide, opening the doors to its first South Australian dealership as part of a wider retail expansion. Polestar says the new Adelaide location is part of the company’s “transition [to] a more active retail model”, which will see the Geely-owned brand partner with dealer partners around the country.

Retail 95

Retail Networking Deal Buyer 95

Motor Trader

JANUARY 10, 2025

The survey, which involved over 2,500 dealers and was carried out last month, highlighted the challenges the motor retail industry sector in harnessing these advanced technologies that could potentially enhance operational efficiency and profitability.

Retail 104

Retail Technology Dealerships Management 104

Carscoops

JUNE 13, 2024

Infiniti wants to increase its market share, luring back previous customers that fled to Lexus and Acura. The luxury brand is also targeting a more affluent type of customer, starting with the Infiniti QX80. To achieve their goals, Infiniti is targeting a new type of customer: those with substantial disposable income.

Customer 116

Customer Retail Networking Demographic 116

Carscoops

DECEMBER 19, 2024

Dodge has decided to extend production of Hemi-powered Durangos due to customer demand. Dodge said the change was due, in part, to “market demand and customer feedback.” Customers can also get an assortment of SRT Hellcat special editions that retail for $113,720. You can also get a 3.6-liter

Retail 98

Retail Customer Development Marketing 98

Carscoops

MAY 15, 2024

As the luxury arm of the Hyundai Motor Group has spread its reach across the United States, Genesis has opened new retail stores in California, Missouri, Ohio, Arkansas, Texas, Florida, Georgia, Illinois, Utah, South Carolina, North Carolina, New York, and Maryland. There are 253 Genesis dealers across the U.S. in the U.S.

Retail 111

Retail Networking Spread Sales 111

Motor Trader

MARCH 4, 2025

Hicks, previously sales director for Kia UK, joined the business in 2017, leading all sales channels across retail and fleet, for new and used cars, in collaboration with the 190-strong dealer network. On his watch new car sales grew from 93,304 in 2017, to a record 112,252 in 2024.

Sales 94

Sales Networking Marketing Retail 94

Motor Trader

JUNE 13, 2024

The proliferation of BEVs will require automotive retailers to adopt new technologies to serve their customers better and build closer and more meaningful relationships. It has navigated the challenges presented by the pandemic, the cost of living crisis, and new technology and retail models.

Technology 104

Technology Customer Retail Manufacturing 104

Canadian Auto Dealer

FEBRUARY 6, 2025

Reynolds and Reynolds recently announced a partnership with Kimoby, a North American software company known for its Dealership Engagement System, that optimizes customer interactions to create great experiences, build loyalty, and drive revenue growth.

Retail 95

Retail Electronics Repairing Dealerships 95

Call Revu

JULY 12, 2024

by CallRevu Boost Customer Service with Call Data It’s no secret that call data analytics —the process of understanding key data points from numerous sales calls and extracting valuable insights into customer behavior—is crucial for customer service, sales efforts, and customer retention.

Customer 105

Customer Retail Technology Dealerships 105

Carscoops

FEBRUARY 27, 2025

More: Gas-Powered Dodge Charger Arrives This Summer, 3 New Jeeps Coming Too Dodge CEO Matt McAlear said this is an “opportunity for both the Dodge brand and for our customers who live in colder climates.” For comparison, the all-wheel drive Challenger SXT retailed for $35,140 and you could step up to the GT variant for $38,440.

Electronics 104

Electronics Retail Customer 104

Carscoops

OCTOBER 31, 2024

While Tesla was a trailblazer for direct-to-customer sales in the US, it faced many legal hurdles in skirting regulations designed to protect franchised dealerships. The company plans to establish dedicated retail spaces across the country, allowing shoppers to place orders online.

Sales 119

Sales Networking Manufacturing Retail 119