Motor Trader

FEBRUARY 6, 2025

Sytner Sheffield was crowned BMW Retailer of the Year for 2024 at BMW Group UKs Retailer of the Year 2025 awards, hosted by comedian Jimmy Car. Sytner Sheffield took home the prestigious BMW Retailer of the Year while Sytner Coventry took home the Electric win. Grassicks Garage also took home a number of awards on the night.

Retail 85

Retail Banking Customer Sales 85

CarExpert

MARCH 30, 2025

Genesis Motors Australia is set to open its first agency-model retail site in mid-2025, with a brand-new showroom in Sydneys northwest. Located on Victoria Avenue in Castle Hill, the upcoming Genesis Castle Hill Showcase marks a major milestone in the brands Australian expansion and introduces a new chapter in its retail approach.

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Retail Deal Automotive Customer 82

Motor Trader

JANUARY 22, 2025

Over two-thirds (68%) of car owners want retailers to be active in communicating upcoming service and MOT due dates, according to Marketing Deliverys survey of 1,000 UK car owners. It can be used to send automated messages to remind customers of an upcoming MOT or service, as well as amber follow-up work.

Retail 64

Retail Repairing Customer Marketing 64

Best Selling Cars Blog

SEPTEMBER 26, 2024

Jetour breaks its monthly volume record in August… We can share with you today All brands and All models retail sales data for China in August. China retail August 2024 – brands: Pos Brand Aug-24 /23 Jul 2024 /23 Pos Pos 1 BYD 359,706 + 69.1% Sales for the selection of vehicles included in this report grow 4.6%

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Retail Sales Manufacturing Management 246

Best Selling Cars Blog

MARCH 1, 2024

Chinese retail sales of the selection of vehicles included in this update rally back up 68% year-on-year in January to 2,081,138 units. BSCB is the only non-Chinese medium to cover both wholesales (ex-factory shipments) and retail sales data for China so you can get the most complete picture of the largest new vehicle market in the world.

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Retail Marketing Sales Manufacturing 246

Dealer World

FEBRUARY 25, 2025

By delving into emerging trends, challenges, and regulatory considerations, the report highlights AI's significant impact on the financial sector and their auto retail partners, and outlines a path toward a more responsible and innovative future. AI fintech providers are also streamlining operations by automating manual processes.

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Finance Retail Technology Development 75

Motor Trader

MARCH 14, 2025

Bentley Motors celebrated its 17-strong UK retailer network at its annual Scorecard Awards, a celebration of sales, aftersales and marketing achievements. Crowned Overall Retailer of the Year, Bentley Leeds picked up three awards on the night.

Retail 59

Retail Networking Customer Sales 59

Auto Remarketing

APRIL 17, 2025

As the first quarter of 2025 ended, all was calm for used-vehicle retail prices. Bureau of Economic Analysis the lack of inexpensive new vehicles is expected to drive more customers to the used market. The post Report shows Q1 used-car retail prices calm before a potential storm appeared first on Auto Remarketing.

Retail 59

Retail APR Buyer Marketing 59

Motor Trader

APRIL 9, 2025

Ewens of Cornhill was amongst winners of this years Ysh recognition scheme which celebrates top performing retailers based on customer survey feedback. “The recognition scheme continues to connect and inspire retailers, and this is reflective in our commitment to delivering exceptional customer satisfaction. .

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Retail Customer Sales 59

Dealer World

MARCH 25, 2025

Sure, technology is rapidly advancing the automotive retail and lending industries, but this evolution has also brought about new challenges in the areas of cybersecurity. Secure data in transit solutions are essential for protecting sensitive customer information as it is transmitted between systems.

Retail 75

Retail Networking Dealerships Technology 75

Canadian Auto Dealer

APRIL 9, 2025

Current geopolitical challenges and mandates aside, automotive retail is constantly evolving, and is impacted by many factors. Real estate, technology, changing demographics and government regulations, digitization, customer expectations and the quest for talent are but a few of the challenges dealerships face every day.

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Retail Automotive Extended Warranty Principal 52

Motor Trader

FEBRUARY 3, 2025

A 1.1million investment has upgraded Vertu BMW MINI Sunderland to meet BMWs new Retail Next standard. The 18 week-long refurbishment has improved facilities and will enhance the customer experience. Customers love the new layout. This story continues at BMW Retail Next 1.1m Its a really cracking site.

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Retail Repairing Dealerships Customer 59

AutoSuccessOnline

APRIL 16, 2025

The automotive retail software provider CDK Global has renewed its agreement with Great Lakes Auto Group. Automotive Retail Software Provider Powers Dealership Innovation Great Lakes Auto Group will also adopt CDK Network Solutions. The group serves customers in Liverpool, New York, and throughout Ohio.

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Retail Deal Automotive Networking 52

Motor Trader

MARCH 10, 2025

The most significant boosts in customer satisfaction are achieved by dealers who routinely offer test drives (up 45% to 81%) and make follow-up contact with car buyers (rising 41% to 87%), according to research of over 436,100 customer questionnaires by JudgeService. “Test drives sell cars.

Customer 64

Customer Retail Buyer Management 64

Motor Trader

MARCH 20, 2025

There is a pressing need to find efficiencies across businesses, and technology can support margins while enhancing the customer experience. In automotive retail, where costs are escalating, operational streamlining is imperative. Consider the shift from a customer-supplier mindset to a true partnership model within organisations.

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Retail Banking Finance Technology 98

Spidersnet

NOVEMBER 29, 2024

For the customer this stage is all about research. They’ll then have an idea of a few brands they’d like and it’s here they’ll also look for educational material, customer reviews and testimonials. At this point, they are likely to be unaware of two things – what car they need, and which dealerships to go to.

Customer 52

Customer Retail Finance Dealerships 52

AutoSuccessOnline

APRIL 10, 2025

AiAuto announces its launch and suite of innovative AI-powered F&I and customer experience products designed to transform how dealerships operate, engage with customers and drive sales. With a focus on innovation and real-time customer experiences, the company aims to reshape the future of automotive retailing.

Retail 52

Retail Automotive Dealerships Customer 52

Dealer World

MARCH 25, 2025

Interactive EQ, an interactive talent assessment platform that combines AI and interactive videos to measure emotional quotient (EQ), launched its Auto IEQ product for dealers/retailers, service providers, and OEMs. 25, 2025 -- InteractiveEQ launches Auto IEQ - AI-based Talent Assessment Platform Custom-Built for Auto Industry Needs.

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Customer Retail Management Development 75

AutoSuccessOnline

FEBRUARY 4, 2025

Cox Automotive showcased new retail and wholesale solutions designed to fuel the future of car buying and selling during NADA Show 2025, the National Automotive Dealers Association’s annual convention, in New Orleans. As noted in its forecast for 2025 , Cox Automotive is expecting further industry growth in the year ahead.

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Retail Automotive Logistics Deal 52

Motor Trader

MARCH 3, 2025

Hyundai Motor UK hosted its 2024 Annual Retailer Awards, crowning Dalys Garage Overall Retailer of the year. Marshall Motor Group celebrated three accolades Overall Retailer Group, Progress Retailer Group and Aftersales Retailer Group of the Year.

Retail 52

Retail Networking Customer Sales 52

Motor Trader

FEBRUARY 21, 2025

Subaru UK & Ireland celebrated the achievements of its Retailer network at its Annual Conference & Awards in Reading. Aird Motors, based in Beauly, Scottish Highlands, was named the overall Retailer of the Year for 2024. Proven Motor Company secured the Fleet Dealer of the Year Award, D.

Retail 59

Retail Networking Finance Management 59

AutoSuccessOnline

APRIL 30, 2025

Customers leave feeling misunderstood, your sales teams are flustered by communication breakdowns and morale takes a dive. The financial burden of such turnover is considerable, with the cost of a bad hire in auto retail sitting at over $50,000 when factoring in lost productivity, rehiring and team morale.

Retail 40

Retail Automotive Dealerships Management 40

Shawn Ryder

MARCH 9, 2025

In the modern marketing landscape, understanding where to find your target audience for customer discovery is crucial for the success of any automotive dealership. Customer discovery is the process of brainstorming, validating, and refining your understanding of who your potential customers are and how you can meet their needs.

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Customer Demographic Networking Repairing 59

Motor Trader

MARCH 5, 2025

Retailers selling EMaC service plans and using Keyloops DMS can now automatically link customer records with existing service plans. Sebastien Fabri, partner director at Keyloop, said: Dealers using Keyloops DMS will now be able to provide a more seamless journey benefiting both EMaC service plan customers and dealers.

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Customer Retail 59

Motor Authority

APRIL 3, 2024

It's been more than two years since Chevrolet first revealed the 2024 Silverado EV, but retail customers are finally able to order the full-size electric truck in time for delivery this summer.

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Retail Customer 300

Carscoops

MARCH 12, 2025

Jag Doesn’t Want To Push Old Customers Away One of the biggest criticisms leveled at Jaguar when the campaign kicked off was that they risked alienating the traditional, stiff-upper-lip customer base. ” The Change That Is Needed Perhaps Jaguar doesn’t want to push old customers away with their marketing efforts.

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Customer Networking Retail Management 75

Motor Trader

FEBRUARY 28, 2025

Located opposite the John Clark Volvo & Mini dealerships, this location is the first within the Volkswagen UK network to introduce a multi-brand retail concept. Working in a facility of this calibre is a privilege, and we look forward to welcoming customers into this new retail space.

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Retail Dealerships Networking Management 112

Auto Remarketing

FEBRUARY 18, 2025

1 when it comes to brand reputation, according to the latest study by customer review and reputation management platform Widewail. million Google customer reviews among 18,000 American new-car dealers in 2023 and 24, using artificial intelligence to find and analyze trends in customer experience at scale. Lexus is again No.

Repairing 139

Repairing Networking Retail Customer 139

AutoSuccessOnline

JANUARY 22, 2025

In todays digital age, the automotive industry has embraced many technological advancements to streamline operations and enhance customer experiences. Keeping the digital deal jacket secure not only protects sensitive customer information but also safeguards the reputation and operational integrity of auto retailers and their partners.

Retail 40

Retail Deal Finance Dealerships 40

AutoSuccessOnline

APRIL 2, 2025

Sure, technology is rapidly advancing the automotive retail and lending industries, but this evolution has also brought about new challenges in the areas of cybersecurity. Secure data in transit solutions are essential for protecting sensitive customer information as it is transmitted between systems.

Retail 40

Retail Networking Dealerships Technology 40

Carscoops

DECEMBER 7, 2024

A new report claims retailers could bank thousands of dollars on every 2024 / 2025 Charger Daytona they sell, and that’s before the inevitable markups enter the conversation. Markups could balloon that figure – one dealer told reporters Daytonas would sell for at least $10k over list price. For dealerships, it’s a windfall.

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MSRP Banking APR Retail 105

CarExpert

NOVEMBER 17, 2024

Speaking with media at the local launch of the new Polestar 4 mid-sized SUV, managing director Scott Maynard said the EV specialist will open seven new sites around the country in collaboration with five different retail partners. ” 100s of new car deals are available through CarExpert right now. .” Browse now.

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Networking Retail Deal Management 105

AutoSuccessOnline

MARCH 19, 2025

Cadence, whether marching, speaking or servicing automobile customers, has the power to transform work processes into something more persistent and assertive. Quick lane oil services drop from two- to three-hour waits to 90 minutes or less, and customers are happy. A 5% increase in customer loyalty increases profits considerably.

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Development Customer Repairing Retail 52

Motor Trader

FEBRUARY 25, 2025

Dealers can help themselves and their customers by promoting value-added services, such as quality warranties and recovery packages, at affordable prices, particularly by offering or promoting warranties over longer periods to alleviate some of the risks, especially as the car parc ages generally.

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Repairing Retail Term Customer 103

Auto Remarketing

MARCH 14, 2025

Dealership service department customer satisfaction was strong in 2024 though a bit less so for owners of electric and plug-in hybrid vehicles. While its no surprise that customers gravitate to operations that serve them well, the study clearly shows good service leads to loyal customers, J.D. Powers 2025 U.S.

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Customer Lessee Repairing Retail 52

Drive.com

JANUARY 20, 2025

Disclaimer: Unless stated otherwise, the prices listed in this article are the recommended retail price and do not include on-road costs. Wait times vary depending on the model, variant and specification requirements of each customer. With this in mind, here are the estimated wait times for every Toyota model in Australia for 2025.

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Retail Customer Networking Sales 105

AutoSuccessOnline

FEBRUARY 11, 2025

Car Pros Automotive Group announced that 2024 was another year of sales leadership and customer service excellence for its dealerships. 1 in new Kia retail sales in the nation. 22 retail sales volume Honda dealer in the nation. 22 retail sales volume Honda dealer in the nation.

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Customer Sales Dealerships Retail 52