Motor Authority

APRIL 3, 2024

It's been more than two years since Chevrolet first revealed the 2024 Silverado EV, but retail customers are finally able to order the full-size electric truck in time for delivery this summer.

Retail 292

Retail Customer 292

AutoDealer Today

MARCH 1, 2024

To work with every type of car buyer and close every type of deal, today’s dealerships need to provide a new kind of shopping experience for their customers. In this guide, you’ll learn how personalization, less repetition, and greater price transparency can help your dealership retail smarter.

Retail 130

Retail Dealerships Deal Buyer 130

AutoDealer Today

JANUARY 1, 2025

Encryption serves a critical role in automotive retail today.

Customer 130

Customer Retail Automotive 130

Motor Trader

JANUARY 17, 2025

Carmakers need to get their head around that retail is important to deliver on customer experience. Customer experience is fundamental, and there is a huge fulfilment aspect to this, not just demand generation.

Retail 98

Retail Consulting Customer 98

Motor Trader

JUNE 5, 2024

Renault Retail Group’s Dacia London West, the brand’s new flagship UK retailer, was officially opened by Laura Popescu, the Ambassador of Romania to the UK, the Mayor of Hounslow, Karen Smith and Councillor for Osterley and Spring Grove Ward, Tony Louki.

Retail 105

Retail Buyer Customer 105

Carscoops

MARCH 20, 2024

Shell, the world’s second-largest fossil fuel explorer, currently operates over 46,000 retail locations globally, predominantly gas stations. ” The company did not specify where the retail locations it shuts down are located. ” The company did not specify where the retail locations it shuts down are located. .

Networking 116

Networking Retail Customer Marketing 116

Carscoops

JANUARY 3, 2025

Ford’s luxury brand reported its highest retail sales in 17 years. liter four-cylinder engine producing 250 hp (186 kW / 253 PS) and 280 lb-ft (379 Nm) of torque, 39% of customers opted for the hybrid variant. The company went on to note they achieved their best annual retail sales since 2007. 2024 Lincoln U.S.

Retail 110

Retail Sales Customer 110

Dealer World

DECEMBER 4, 2024

The automotive industry faces unprecedented challenges in protecting customer data privacy. The Data Privacy Landscape in Automotive Retail The automotive retail sector has undergone a significant digital transformation in recent years. million customers and potential buyers in North America.

Retail 75

Retail Customer Automotive Dealerships 75

CarExpert

AUGUST 18, 2024

Cadillac has revealed the location of its first Australian experience centre, one of two retail locations it has announced for our market. The General Motors luxury brand is set to begin work on developing its 841m² premises within the Rosebery Engine Yards retail and lifestyle precinct.

Retail 105

Retail Management Development Marketing 105

Motor Trader

OCTOBER 23, 2024

Motorpoint is to open its 21st retail store on the former CarStore site in Norwich. Set to open in mid-December, Motorpoint Norwich will strengthen the used car retailer’s presence in the East of England and follows the opening of its Ipswich store in May 2023.

Retail 102

Retail Networking Buyer Customer 102

Carscoops

JUNE 13, 2024

Infiniti wants to increase its market share, luring back previous customers that fled to Lexus and Acura. The luxury brand is also targeting a more affluent type of customer, starting with the Infiniti QX80. To achieve their goals, Infiniti is targeting a new type of customer: those with substantial disposable income.

Customer 116

Customer Retail Demographic Networking 116

Carscoops

MAY 15, 2024

As the luxury arm of the Hyundai Motor Group has spread its reach across the United States, Genesis has opened new retail stores in California, Missouri, Ohio, Arkansas, Texas, Florida, Georgia, Illinois, Utah, South Carolina, North Carolina, New York, and Maryland. There are 253 Genesis dealers across the U.S. in the U.S.

Retail 111

Retail Networking Spread Sales 111

Motor Trader

JUNE 13, 2024

The proliferation of BEVs will require automotive retailers to adopt new technologies to serve their customers better and build closer and more meaningful relationships. It has navigated the challenges presented by the pandemic, the cost of living crisis, and new technology and retail models.

Technology 104

Technology Customer Retail Management 104

Call Revu

JULY 12, 2024

by CallRevu Boost Customer Service with Call Data It’s no secret that call data analytics —the process of understanding key data points from numerous sales calls and extracting valuable insights into customer behavior—is crucial for customer service, sales efforts, and customer retention.

Customer 99

Customer Retail Dealerships Buyer 99

Motor Trader

JULY 17, 2024

JLR (UK) is aiming to improve how it interacts with customers, in-person and digitally, under Costa Delis, the recently appointed UK customer experience director. The focus on customer experience is part of a wider digital transformation at JLR. The focus on customer experience is part of a wider digital transformation at JLR.

Customer 98

Customer Networking Retail Development 98

Dealer World

DECEMBER 3, 2024

Auto industry honorees were recognized at Cherokee Media Group’s Used Car Week RENTON, WA – December 3, 2024 – Car Pros Automotive Group, a leading automotive sales and service group, announced today that CFO Shirley Jones was honored with a 2024 “Women in Retail” award from Cherokee Media Group.

Women 76

Women Retail Dealerships Automotive 76

CarExpert

SEPTEMBER 6, 2024

Audi Australia says its focus on customer service will help its vehicles stand out against a “flood” of new brands to our market. I think every new competitor in the market is a threat in some way, shape or form, whether it’s the price position and it brings customers down to a different price level. ” It’s very dynamic.

Customer 98

Customer Networking Manufacturing Retail 98

AutoDealer Today

MAY 1, 2024

Digital retailing can improve customer experience and make it easier and faster to complete a sale, but digital retailing provides another benefit to dealers and car buyers alike. Fewer dealers than ever view digital retailing as a barrier to forming personal connections with buyers. It builds connections.

Buyer 130

Buyer Retail Automotive Customer 130

Auto Remarketing

JANUARY 14, 2025

As we step into 2025, the automotive retail industry is ready to take its next step in modernizing its operations, where artificial intelligence (AI) and machine learning (ML) are poised to reimagine dealership operations. Another critical aspect where AI is set to revolutionize dealership operations is in carryover and risk management.

Retail 59

Retail Dealerships Management Customer 59

Carscoops

FEBRUARY 13, 2024

The Saks x Lucid collab will see the retailer offer “exclusive demo drive experiences” of the Lucid Air at select stores. Interested customers will be able to schedule a test drive online or in person.

Retail 131

Retail Customer Technology Marketing 131

AutoDealer Today

AUGUST 1, 2024

Finance and Insurance forms a pivotal component of the retail automotive industry, operating at the intersection of financial services and consumer protection. As the industry evolves, the role of F&I in shaping customer experiences and driving dealership profitability becomes increasingly significant.

Sales 130

Sales Insurance Finance Retail 130

Autocar

JULY 18, 2024

These are the models we can sell to private, retail customers. Fortunately, he’s finding that many private customers who miss the old models and who aren’t interested in electric cars are prepared to part-exchange their cars for used and nearly new Fords instead.

Buyer 138

Buyer Retail Manufacturing Sales 138

Motor Trader

JULY 24, 2024

He is joined by April Allanson and Paul Kelly who are responsible for business development strategy and active in the UK retail network. Thurlow Nunn now has access to AutoGrab’s Sourcing Tool and Customer Recapture tool. Thurlow Nunn has 12 dealerships across Norfolk, Cambridgeshire, Suffolk, Bedfordshire and Buckinghamshire.

Retail 105

Retail Networking Customer Dealerships 105

Carscoops

DECEMBER 20, 2024

Read: Jaguar Is Buying Back 2,760 Faulty I-Pace EVs Over Fire Risk Jaguar started to audit its previous recall on November 12 and found three vehicles that had not been correctly updated, even though retailers had submitted a claim for the repair to the carmaker. “Where possible, vehicles should be charged outside. ”

Retail 103

Retail Repairing Consulting Networking 103

Motor Trader

JULY 9, 2024

Geoff will oversee the aftersales function at all of Greenhous’ retail dealerships in Shropshire, adding Greenhous Nissan to his existing responsibilities. Lowe concluded: “It’s an exciting opportunity to lead the aftersales team across the Greenhous Shropshire’s retail division. “I This will ensure consistency across our dealerships.

Retail 111

Retail Dealerships Management Customer 111

Carscoops

JANUARY 23, 2024

If you were thinking about pulling the trigger on a used car through online retailer Vroom, we’ve got bad news: you missed your shot. Customers who have already signed a contract to buy or sell a vehicle should reach out to Vroom’s support team at (855)-524-1300.

Floorplan 122

Floorplan Retail Sales Finance 122

Motor Trader

SEPTEMBER 2, 2024

Polestar’s UK retail partners will soon be able to actively sell from each Space. Customers can still configure and order their Polestar online, and through the expanding network of Polestar Spaces. Matt Galvin, MD, Polestar UK says: “Expanding our retail operations with new and existing partners will enable us to reach more customers.

Development 105

Development Sales Retail Networking 105

Drive.com

JANUARY 7, 2025

Ford Australia is looking to clear out older stock of its Ranger, F-150, Transit, Transit Custom and Mustang Mach-E models, throwing an up to $8000 gift card bonus to customers. The offer is available on new and demo vehicles to private customers, as well as fleet buyers, and started January 1 this year running until stocks last.

Customer 69

Customer Retail Buyer 69

Motor Trader

AUGUST 21, 2024

DS Automobiles’ Prestige Awards saw retailers receive awards for Retailer of the Year, Most Improved Retailer and the Prestige Award for Marketing. DS Swansea, FRF, was named Retailer of the Year and also awarded the Prestige Award for Marketing. Wilmoths Maidstone was named Most Improved Retailer.

Networking 105

Networking Retail Marketing Sales 105

Carscoops

SEPTEMBER 25, 2024

Amazon and Hyundai need to nail the customer experience to make the program a success. He also underlined the importance of delivering an excellent customer experience. It appears to be another digital retailing tool at the moment and probably not top tier. “What I am hearing right now is that the dealers are frustrated.

Sales 119

Sales Retail Banking Dealerships 119

Jato

MARCH 21, 2024

The automotive industry has been abuzz with discussions surrounding the affordability of battery electric vehicles (BEVs) for the average retail consumer in the Big 5 European markets. Prediction #2: German car market – Retail price cuts and higher OEM incentives in 2024? In contrast, orders for ICE models were up by 11%.

Finance 111

Finance Retail Manufacturing Financing Costs 111

Motor Trader

MAY 28, 2024

Customer support is increasingly important as vehicles become more technologically advanced. On stories of consolidation, shifting manufacturer strategies, and the ongoing agency model debate, Young said: “What these stories highlight is both the opportunities and challenges in automotive retail. “A

Logistics 113

Logistics Retail Manufacturing Automotive 113

Carscoops

AUGUST 10, 2024

Some Volvo retailers believe the price hike will prompt buyers to cancel orders. Joe Origoni, Volvo Car USA’s head of customer care, stated that the price adjustment was implemented on May 1. Missing features It’s not just a price increase that may upset customers. We can do that,” he said. ” .

Destination Charge 111

Destination Charge Retail Customer Buyer 111

Motor Trader

SEPTEMBER 18, 2024

In fact, the split is roughly 60 per cent fleet, 40 per cent retail. The company appreciates people operating at all levels of the organisation and they value their customers massively. Brockhurst began his automotive career in retail sales at Snows Kia Basingstoke three years ago before transitioning to the business team.

Management 103

Management Sales Retail Finance 103

Motor Trader

SEPTEMBER 9, 2024

The event was attended by VIP guests and dealers from across the 60-strong network of franchised retailer sites, which are dual branded with Jaecoo. We are building a futuristic brand for customers, with highly specified, premium models available at a competitive price.”

Networking 105

Networking Retail Customer Technology 105

Motor Trader

SEPTEMBER 27, 2024

From a brand awareness perspective, the spaces do perform well and Meadowhall in particular has done really well with pre-owned cars as well,” he said Polestar collaborates with six retailer partners, operating nine spaces. We are focused on making sure that we can reach as many customer types as possible” he said.

Networking 105

Networking Retail Customer Manufacturing 105

Carscoops

DECEMBER 19, 2024

Dodge has decided to extend production of Hemi-powered Durangos due to customer demand. Dodge said the change was due, in part, to “market demand and customer feedback.” Customers can also get an assortment of SRT Hellcat special editions that retail for $113,720. You can also get a 3.6-liter

Retail 98

Retail Customer Development Marketing 98