Solera

JUNE 13, 2024

The move towards green repairs is not only beneficial for the environment but also offers numerous advantages for insurers and customers alike. The Shift Towards Sustainable Vehicle Repairs The auto industry, historically known for its significant environmental impact, is undergoing a transformative change.

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CarExpert

JUNE 19, 2024

This has resulted in huge backlogs for parts, not only affecting those who want to restore their beloved cars but also repairers who have been tasked with returning damaged Commodores to the road. Customers can reach out to our Customer Care team anytime to escalate an issue. or call us at 1800 GM Holden.” More than 2.3

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Supply Chain Insurance Repairing Manufacturing 98

Autocar

JANUARY 14, 2024

Co-founder Estelle Miller told Autocar that one of its Born stock vehicles, also recalled as part of the service campaign, had only just returned from repairs after being stranded for seven weeks awaiting battery case sealant. However, we’re working with suppliers to minimise any impact on customers.

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Auto Remarketing

SEPTEMBER 1, 2024

But if the longshoreman strike on the East Coast and Gulf ports goes forward, the car market could face an even bigger challenge — a double whammy of supply chain disruptions,” Caputo wrote on LinkedIn. Dealers need to be prepared for a wave of customers who will gradually enter the market, depending on when their claims are settled.

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Supply Chain Repairing Insurance Consulting 80

Drive.com

APRIL 14, 2024

The high cost of living is going to lead to more people putting off servicing and repairs, industry experts warn. Mechanics may be about to see a boom in business as cost of living pressures cause car owners to put off getting their vehicles serviced or repaired. per cent compared to March 2023 – and up 2.5

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Supply Chain Repairing Bump Finance 82

Drive.com

JUNE 9, 2024

But why are customers experiencing a surge in insurance prices? Simply put, as new cars are becoming more expensive to purchase, they are equally more expensive to repair. As previously reported by Drive , March 2024 inflation data gathered by the Australian Bureau of Statistics found that national insurance prices had risen by 16.4

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Insurance Supply Chain Repairing Modification 80

Turbo Marketing Solutions

AUGUST 7, 2024

Its advanced capabilities make it a valuable asset for handling customer inquiries and feedback within the automotive sector, contributing to improved customer experience and operational efficiency. This capability streamlines dealership operations and ensures that vehicles and spare parts are available when customers need them.

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Technology Automotive Supply Chain Manufacturing 98

Drive.com

MAY 12, 2024

“My comprehensive car insurance was $1500 last year and I have just been sent a renewal for $2250 this year for the same car, same conditions,” one insurance customer shared on Facebook. In a nutshell, car insurance has gone up because cars are becoming more expensive to buy and, thus, more expensive to repair.

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Insurance Repairing Supply Chain Banking 81

Turbo Marketing Solutions

SEPTEMBER 6, 2024

This steadfast inclination towards in-person interaction signifies the intrinsic emotional connection that customers seek when purchasing vehicles. Artificial Intelligence (AI) and Machine Learning have emerged as game-changing tools, empowering marketers to optimize advertising performance and target customers more effectively.

Automotive 97

Automotive Supply Chain Sales Marketing 97

Autocar

JUNE 9, 2024

Electrification poses both challenges and opportunities for the world of aftersales, as we discovered in a recent webinar with Ford, Hendy and Keyloop From servicing and repairs to customer care and warranty work, aftersales is the margin-rich lifeblood for dealerships and their in-house service teams.

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Supply Chain Networking Repairing Manufacturing 59

Solera

AUGUST 5, 2024

Beating more than 700 other entries to make the Reuters shortlist, this is, in its own right, powerful recognition of Solera’s unwavering commitment to driving sustainability throughout the automotive industry and its ability to provide customers with innovative solutions to help them become more sustainable themselves.

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Supply Chain Insurance Repairing Technology 52

AutoSuccessOnline

JULY 1, 2024

Travel a new Road to AAPEX this season The automotive aftermarket often celebrates its long and historic legacy — manufacturers that engineer solutions, distribution channels that crisscross the country, parts stores and repair shops that keep America moving.

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Automotive Supply Chain Logistics Repairing 52

Automotive Mastermind

JUNE 17, 2022

Now, amid inventory shortages and historically high vehicle prices, nurturing a dealership’s automotive customer retention program against competitor’s conquest attempts has become key – critical to both immediate and long-term success. more for new vehicles in January 2022 than the previous year. buyers dropping to a six-year low in 2021.

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Customer Dealerships Supply Chain ROI 52

CarExpert

FEBRUARY 15, 2024

Unnamed sources with knowledge of the matter told The Financial Times that the Group was unaware of the part’s origin, and that it reportedly came from deep within an indirect VW supplier’s supply chain. We are contacting each customer to keep them informed.”

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Supply Chain Electronics Repairing Manufacturing 59

Shawn Ryder

JUNE 30, 2024

As technology continues to reshape industries, car dealerships are leveraging AI to gain a competitive edge, enhance customer experiences, and streamline operations. Any failure to embrace digital transformation and cater to evolving customer needs could result in a decline in market relevance and profitability.

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Supply Chain Dealerships Finance Repairing 52

AutoSuccessOnline

SEPTEMBER 16, 2024

22–24, at the Westin Southfield Detroit, MAPconnected’s Summit unites the Warranty & Aftercare Services Value Chain and is designed as an annual best practice exchange platform to optimize costs, enhance customer satisfaction and ensure continuous improvement. Set to take place on Oct.

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Supply Chain Logistics Extended Warranty Networking 52

Shawn Ryder

SEPTEMBER 28, 2024

When potential buyers can access verifiable information about a vehicle’s past, decisions are made with more confidence, ultimately improving customer satisfaction. Traditional methods of verifying a customer’s identity can be vulnerable to document forgery and other forms of deceit.

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Technology Supply Chain Finance Manufacturing 52

Solera

AUGUST 14, 2023

The insurance industry has long grappled with challenges such as rising repair costs, staffing shortages, and managing claims volumes during peak times. This elevation can be attributed significantly to the mounting costs of repairs and replacements, coupled with extended cycle times required for claims resolution.

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Insurance Supply Chain Repairing Customer 52

DealerTrack Insights

JANUARY 10, 2022

You may have handled the past two years very well— and high customer sentiment is proof —but an ongoing inventory crisis is testing dealers like never before. The current inventory shortage, brought about by global supply chain disruptions, is also nothing you can’t handle.

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Supply Chain Repairing Retail Deal 52

Autosoft

NOVEMBER 29, 2023

From AI-driven automation to cloud-based solutions and IoT integration, these innovations redefine efficiency, security, and customer experiences. Artificial Intelligence (AI) and machine learning are taking the wheel, predicting customer preferences and optimizing inventory like a well-tuned engine.

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Supply Chain Dealerships Management Technology 52

Automotive Mastermind

JANUARY 20, 2023

Mastermind can help dealers develop these personalized marketing efforts and, in this blog post, we’ll highlight 3 specific ways to do so, including: Predictive Marketing Customer Conquest Marketing Service Drive Marketing Maximizing Dealership Marketing Efforts December’s monthly projected sales volume of 1.19 “The U.S.

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Dealerships Supply Chain Marketing Logistics 52

Shawn Ryder

SEPTEMBER 28, 2024

Understand that customers may prioritize essential repairs over new purchases, leading to shifts in sales patterns. Begin by conducting a thorough assessment of your operating expenses to identify areas where cuts can be made without sacrificing quality or customer service.

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Dealerships Supply Chain Finance Customer 52

Automotive Mastermind

FEBRUARY 11, 2022

According to a recent survey by CDK Global and NADA, 86% of dealership respondents plan on continuing to focus on customer experience despite inventory shortages – and 94% are reevaluating their sales processes with an eye on the future. Customer loyalty and pre-owned vehicle acquisitions also serve as key contributors to sales revenue.

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Dealerships Supply Chain Principal Customer 52

Auto Remarketing

OCTOBER 20, 2023

The impact of strikes also has an impact on the supply chain overall, including the production of parts needed to recondition/repair vehicles. Paring down your Corolla levels to match your targeted supply will help create a sense of urgency for customers. But the supply of in-demand vehicles is tight.

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Management Retail Supply Chain Repairing 52

Autosoft

NOVEMBER 17, 2023

A well-managed inventory not only impacts the operational efficiency of your automotive business but also helps in cost control, meeting regulatory requirements, and enhancing customer satisfaction. Understocking Imagine having to turn down a customer for a part that is not in your inventory according to your records.

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Management Dealerships Supply Chain Customer 52

Auto Remarketing

JULY 31, 2024

That’s a surprising trend, as only two decades ago consumers didn’t want to purchase a vehicle – or own one, for that matter – with more than 100,000 miles due to the risk of failure of major components or other repairs. Some manufacturers have realized that and are incentivizing new buyers with lease programs.

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Sales Supply Chain Manufacturing Retail 52

Autosoft

NOVEMBER 3, 2023

From sales figures to customer preferences, service histories to inventory management, data is the oil that keeps the engine running smoothly. From sales figures and customer preferences to service records and inventory turnover, the opportunities for harnessing data-driven insights are as vast as the open road. The bottom line?

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Dealerships Supply Chain Repairing ROI 52

Autosoft

NOVEMBER 10, 2023

In the fast-paced world of auto retail, where efficiency and customer satisfaction are key, inventory management is the linchpin. It ensures that a dealership’s shelves are stocked with the right parts and accessories, avoiding costly delays and unsatisfied customers. Bid farewell to handwritten notes and spreadsheet errors.

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Management Dealerships Supply Chain Retail 52

Automotive Digital Marketing

AUGUST 1, 2023

The automotive industry encompasses a myriad of businesses – from car dealerships to parts distributors, and from repair shops to specialty services where one can bulletproof luxury vehicles. Also, a closer look at your potential customers and their preferences can be enlightening. Who are the key players in your target market?

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Automotive Insurance Supply Chain Customer 40

Drive.com

APRIL 16, 2024

“We’ve always struggled to fill mechanic positions, it’s a big problem for our dealerships because it affects their ability to do services and leads to higher costs – which in turn means higher costs for customers,” James Voortman, CEO of the Australian Automotive Dealers Association (AADA), told Drive.

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Carscoops

MARCH 6, 2024

There’s a growing chance that Chinese battery-electric vehicles imported to Europe could be hit with tariffs after the European Commission announced it will start customs registration of eligible vehicles. advertisement scroll to continue The China Chamber of Commerce to the EU isn’t happy with the news, Auto News reports.

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Canadian Auto Dealer

JANUARY 17, 2025

He said the focus for the industry needs to be on providing a more transparent and better customer experience. The lack of clarity out of Ottawa is impacting dealers in key areas like capital gains taxes, the right to repair legislation, ZEV mandates, and the scrapping of federal purchase incentives for zero-emissions vehicles.

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Drive.com

MARCH 10, 2025

Its there when the car is built in the factory, when you buy it in a dealership, when you get it serviced or repaired its everywhere. Manufacturing and supply chains AI-driven automation and robotics are being used in automotive manufacturing to make production processes more optimal and efficient.

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