Remove Customer Remove Principal Remove Term
article thumbnail

Shawn Leibold Selected to Fill STAR Board of Directors Seat

AutoSuccessOnline

Leibold has collaborated with STAR members — OEM executives, retail automotive dealer principals, representatives from NADA, and other technology providers — as a part of the organization’s Technology Committee and has served as a previous board member. Each board member is elected to a three-year term.

article thumbnail

Stuck In Traffic: Why Quick Fixes Are Stalling Your Store’s Growth in a Competitive Market

AutoSuccessOnline

Many of us are reacting, not acting, with a long-term plan based on the information available to us. Worse, we’re making decisions with long-term impacts in reaction to the last 45 to 90 days of business. Long-term plans can come in many forms. Worse, did you just slash your budget and forego long-term market share?

Marketing 105
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Reynolds’ Shawn Leibold fills vacant seat on STAR board

Canadian Auto Dealer

He will finish the remaining one-year term from the original three-year one for his seat. We must continue to develop those standards, so stakeholders can leverage efficiency, speed, and agility to provide better customer experience outcomes.” Leibold was selected to fill the seat on the board as part of a special election.

article thumbnail

3 Customer Experience Tips for Dealer Inventory Shortages

Automotive Mastermind

Even as inventory levels begin to normalize , dealers should still expect to see higher interest rates and corresponding monthly payments, likely to continue curbing customer demand and impacting dealership loyalty for the foreseeable future. Customers who are loyal to an automotive brand are invaluable to dealers.

article thumbnail

Mazda Opens 300th Open-Concept Dealership

AutoSuccessOnline

Mazda’s Retail Evolution program, in the market since 2014, is focused on uplifting customer experience through upscale, open-concept floor plans that offer a higher level of business transparency and customer satisfaction. ” A key element of Mazda’s long-term business strategy in the U.S.

article thumbnail

Red Bull RB17 confirmed for 2024 reveal

Autocar

Red Bull RB17 will be a natural rival for Aston Martin Valkyrie, AMG One and GMA T50 Reveal date for Aston Martin Valkyrie rival confirmed by Red Bull principal; is a 1250bhp, £5m V8 hybrid The Red Bull RB17 has been confirmed for a 2024 reveal by team principal Christian Horner as the brand's first ever hypercar.

Principal 144
article thumbnail

Recent Cyber Event Is Latest Example Reminding Dealers to Focus on Operational Best Practices, Financial Stability

AutoSuccessOnline

The most recent cyber event that affected thousands of dealerships across the country is just the latest example of how dealers, dealership senior leaders and principals must constantly think about the big picture and best practices. Dealers must always encourage open lines of communication between sales and F&I.