Remove Customer Remove Principal Remove Supply Chain
article thumbnail

72% of drivers concerned with OEMs sharing data with third parties

Canadian Auto Dealer

It’s easy to take for granted how much your car knows about you,” said Kurt Baumgartner, Principal Security Researcher at Kaspersky’s Global Research and Analysis Team, in a statement. The report, entitled “Is my car spying on me?”, considers drivers’ thoughts on the use of personal data obtained from connected cars via OEMs.

article thumbnail

Why Dealers Need to Keep Marketing – Even with Low or No Inventory

Automotive Mastermind

“Looking back at a tumultuous year for auto demand, the December sales result reflects apparent steadiness in the market,” said Chris Hopson, principal analyst at S&P Global Mobility. auto market is struggling, impacted by supply chain, labor, logistics, inflation, and wider economic concerns,” said Chris Hopson. .”

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Changing Auto Buyer Behavior: Tips to Help Dealers Adapt

Automotive Mastermind

By looking at industry trends and data, auto dealers are empowered to navigate today’s evolving automotive market and adapt to changing customer buying behaviors. With customer demand still high, these economic indicators and shifts away from captive financing could lead to losses, especially when it comes to brand and dealer loyalty.

Buyer 52
article thumbnail

How the Service Drive Supports Dealership Profitability Across Departments

Automotive Mastermind

According to a recent survey by CDK Global and NADA, 86% of dealership respondents plan on continuing to focus on customer experience despite inventory shortages – and 94% are reevaluating their sales processes with an eye on the future. Customer loyalty and pre-owned vehicle acquisitions also serve as key contributors to sales revenue.