Motor Trader

NOVEMBER 15, 2024

He said: “I am a director of the Retail Automotive Alliance and we know from some of the discussions there that dealers are not doing the numbers that they had anticipated.” Peoples has the highest customer satisfaction score in the UK for BYD. Peoples began representing BYD in January and Omoda and Jaecoo followed in September.

Principal 59

Principal Deal Retail Development 59

AutoSuccessOnline

JUNE 18, 2024

The union combines BCP’s lead engagement platform, generative AI for SMS/email and BDC operations with PDS’s Brooke AI Digital Voice Assistant, BDC technology and in-store retail performance consulting and training. BCP is creating an industry-leading omnichannel engagement platform to solve modern retail challenges.

Retail 52

Retail Principal Consulting Technology 52

Auto Remarketing

OCTOBER 2, 2024

As one dealer principal told me while I was gathering facts and information for this article: “When we are going through a phase with margin compression like we are now — we look at EVERY expense to see, where we can reduce or cut costs.” The other side of the scale — or the equation — is costs.

ROI 98

ROI Retail Management Principal 98

AutoSuccessOnline

FEBRUARY 13, 2024

You know the business, and you’ve seen your share of good and bad solutions to help you attract customers and sell cars. That said, I do attend them, and we consult with a lot of dealer principals and GMs in addition to CMOs and marketing roles. The types with under 1,000 attendees and a focus on education tracks.

Principal 98

Principal Management Consulting Marketing 98

Automotive Mastermind

JANUARY 26, 2023

Even as inventory levels begin to normalize , dealers should still expect to see higher interest rates and corresponding monthly payments, likely to continue curbing customer demand and impacting dealership loyalty for the foreseeable future. Customers who are loyal to an automotive brand are invaluable to dealers.

Customer 52

Customer Dealerships Management Buyer 52

Canadian Auto Dealer

JUNE 3, 2024

We may have to tell a customer what type of fuel to put into the car, but for EV we have to explain about charging capacity, weather degradation and all of these new things that are not big deals at all, but for the average salesperson it’s a real shift in the way that they historically sold the products that we sell.” Decide for yourself.”

Sales 52

Sales Principal Retail Customer 52

AutoSuccessOnline

MAY 14, 2024

Adding a chat or digital retailing solution to your site? Modern methods for consumers to convert on your website are definitely part of a plan, but making it a smart long-term plan is integrating it into your store from top to bottom so customers have a smooth experience. Does your team know how to use it? GPS not working?

Marketing 105

Marketing Principal Term Consulting 105

Dealer World

JANUARY 9, 2024

Jim Price Auto Group’s 50 years of auto retail success, their reputation for superlative service, the power of the Chevrolet brand and the dealership’s prime real estate made it a very attractive acquisition that generated strong interest from buyers. To access The Kerrigan Index™, click here.

Dealerships 83

Dealerships Sales Retail Principal 83

Canadian Auto Dealer

NOVEMBER 4, 2024

Some dealers are branching into other business areas to spread out their risk and reap new rewards S ome auto dealers are transforming into retailers who also happen to sell vehicles. We should have them and stock them and know how to counsel our customers on best uses and best practices.” Why should they go somewhere else to buy them?

Dealerships 52

Dealerships Retail Finance Floorplan 52

Canadian Auto Dealer

JANUARY 11, 2024

It’s easy to take for granted how much your car knows about you,” said Kurt Baumgartner, Principal Security Researcher at Kaspersky’s Global Research and Analysis Team, in a statement. The report, entitled “Is my car spying on me?”, considers drivers’ thoughts on the use of personal data obtained from connected cars via OEMs.

Supply Chain 52

Supply Chain Principal Retail Manufacturing 52

AutoSuccessOnline

AUGUST 9, 2024

The most recent cyber event that affected thousands of dealerships across the country is just the latest example of how dealers, dealership senior leaders and principals must constantly think about the big picture and best practices. Dealers must always encourage open lines of communication between sales and F&I.

Principal 52

Principal Dealerships Insurance Customer 52

Canadian Auto Dealer

MARCH 1, 2024

Customers simply wanted our new and used vehicles, regardless of the customer experience and price. Refine it: Recently a Canadian dealer principal shared with me that he paid out a $13,000 commission on a single vehicle sale (domestic pick-up truck). Expose customers to your sales process (be proud of it!)

Consulting 52

Consulting Sales Principal Management 52

Dealer World

NOVEMBER 8, 2023

With these two highly sought-after brands in a business-friendly state, we knew buyer demand would be high and a successful sale would be defined by finding a buyer with a track record of commitment to customer service and community, and who knew and understood this region. and 14.6%, respectively.

Dealerships 40

Dealerships Principal Sales Retail 40

Canadian Auto Dealer

MARCH 30, 2024

I n the first quarter of any given year, we are often asked by Sales Managers, General Manager and Dealer Principals alike, “What should be the focus of our variable training this year?” Digital sales processes: Up to 50 per cent of customers will email a dealership prior to visiting the showroom. The pendulum has swung back.

Consulting 52

Consulting Principal Dealerships Management 52

AutoSuccessOnline

MAY 24, 2024

As Michael Hammond, our company principal, previously stated at a Connecticut Automobile Retailers Association seminar, “Unencrypted personal information of Massachusetts’ residents (either customers or employees) leaving your network is a violation of Massachusetts law per 201 CMR 17.”

Networking 52

Networking Principal Retail Management 52

Automotive Mastermind

JANUARY 12, 2023

“Looking back at a tumultuous year for auto demand, the December sales result reflects apparent steadiness in the market,” said Chris Hopson, principal analyst at S&P Global Mobility. As of mid-December, used retail days’ supply was 49 days, up two days year over year but down three days compared with the same week in 2019.

Marketing 52

Marketing Supply Chain Dealerships Principal 52

Canadian Auto Dealer

MAY 14, 2024

David is the managing principal, while Michael is the CEO. In addition to the acquisition of the Mazda store, the company also retails two Hyundai stores, along with Subaru, Nissan, Honda, Chevrolet/Buick/GMC and Corvette. The Subaru and one of the Hyundai stores is based in Saint John, N.B.

Principal 52

Principal Dealerships Networking Management 52

Automotive Mastermind

DECEMBER 30, 2022

While the unexpected ups and downs of the early pandemic marketplace are largely behind us, today’s auto retail market is much more volatile than many experts forecasted. Due to this, the dealership customer experience is playing a progressively bigger role in today’s purchasing decisions. How Have Trends Evolved Throughout 2022?

Automotive 52

Automotive Quota Dealerships Principal 52

Shawn Ryder

JANUARY 19, 2024

This includes the principal amount borrowed, interest, and fees that need to be paid back to the lender. What Dealerships Should Know Dealerships often deal with trade-ins, where customers use their current vehicle’s equity towards the purchase of a new one.

Down Payment 52

Down Payment Principal Finance Dealerships 52

Carscoops

APRIL 20, 2024

Kelley Blue Books / Cox Automotive “Whether it’s a retailer, whether it’s a manufacturer — all of us in this EV space are going to do a whole bunch of stuff we don’t want to do, mainly as a reaction to Tesla,” Howard Drake, the dealer principal of Casa Automotive Group, told Autonews.

Sales 118

Sales Principal Manufacturing Automotive 118

Drive.com

MARCH 3, 2024

Per The Guardian , car theft in the UK and Wales from March 2023 to this year “was at its highest level for more than a decade” In response to the concerning rising trend of keyless car thefts, some manufacturers have invested in upgrading their security systems to better protect customers.

Insurance 111

Insurance Electronics Manufacturing Principal 111

CarExpert

MAY 18, 2024

However, a manufacturer warranty combined with Australian Consumer Law is just about all-encompassing according to Melbourne BMW dealer principal Daniel Odman. ” Registration Most manufacturers in Australia quote list prices, or a recommended retail price excluding on-road costs. “Our warranty is comprehensive.

Insurance 52

Insurance Shipping and Transportation Manufacturing Principal 52

Automotive Mastermind

NOVEMBER 18, 2022

This is an especially important tactic to maintain in today’s automotive retail space as trends have evolved quicker than ever. By looking at industry trends and data, auto dealers are empowered to navigate today’s evolving automotive market and adapt to changing customer buying behaviors. APR in August versus 5.4%

Buyer 52

Buyer Finance Supply Chain APR 52

Turbo Marketing Solutions

FEBRUARY 28, 2024

To stay safe, dealerships should embrace the FTC Safeguards Rule, which shields customer information from hackers. When buying leads, car dealerships must ensure compliance with consumer protection laws and regulations, such as safeguarding customer data and ensuring fair advertising practices.

Dealerships 52

Dealerships Customer Finance Automotive 52

Terry Lancaster

AUGUST 1, 2023

The Definitive Guide to F & I How the choices your dealership makes in choosing, training, and rewarding your F & I department can boost your profits , improve your customer satisfaction , and skyrocket your customer retention. How to increase customer retention. How to make an appealing proposition to any customer.

Dealerships 52

Dealerships Automotive Finance Management 52

VinSolutions

JULY 12, 2018

Keynote speakers and a customer panel will focus on a variety of topics relevant to auto dealerships today while breakout training sessions will go in depth on topics such as processes, desking and effective reporting. If you are a VinSolutions user, it should be a must-attend event.

Principal 40

Principal Dealerships Management Automotive 40

Canadian Auto Dealer

JULY 29, 2024

The Motor Vehicle Retailers of Ontario (MVRO) had many concerns about the proposal, feeling it would create red tape and make it harder to do business for salespeople and others involved in a vehicle sale if enacted. It might change the time we spend with the customer to present the products.” Norman Hebert Jr.,

Rebate 52

Rebate Insurance Repairing Principal 52

Canadian Auto Dealer

OCTOBER 1, 2024

The strong employee team we have built is also the best and have made it much easier to compete in the auto retail space. What I like most about the business: The auto retail business is very dynamic and that always keeps me interested in the business. What I like most about the business: Retail automotive is complicated.

Retail 52

Retail Management Automotive Customer 52

Canadian Auto Dealer

SEPTEMBER 17, 2024

GoAuto has been involved in the auto retail industry for more than 30 years and has established itself as one of the major retail groups in Canada. Earlier this year, the Alberta-based group opened L’OCA Quality Market in a suburb of Edmonton, retailing produce and also featuring two restaurants — all under one roof.

Principal 97

Principal Retail Marketing Automotive 97