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Greenhous Group has appointed Craig Norton as its new Dealer Principal at their Telford dealership, following the retirement of Steve Thomas. He said: “I’m thrilled to join Greenhous Group, a company renowned for its commitment to quality and customer satisfaction. “I
For the third consecutive year, Audi Winnipeg Dealer Principal Robyn Okaja and her staff participated in 12 Days of Giving Back, a takeoff on the 12 Days Of Christmas Song. Carson Grant, Managing Partner and Dealer Principal of Comox Valley Dodge in B.C., said his store had a Christmas food hamper program and toy drive.
Scott Ryder, dealer principal at Ryders KGM, said: We are thrilled to join the franchise and begin this exciting new chapter as Ryders KGM. For over three decades, our hands-on approach along with the strong relationships weve nurtured with our customers have set us apart. We look forward to a long and successful partnership together.
The new team will eventually build and runs its own V6 hybrid power units, likely from 2028, but will initially use customer Ferrari engines. Briton Graeme Lowdon, who previously headed the Virgin/Marussia F1 team, will serve as principal for the Cadillacteam, which will have operations in both the US and UK.
Australias biggest auto brand, Toyota, said it was impacted by the issue and hoped to reduce delays for customers. Industrial action at ports in Australia has resulted in some delays to the deliveries of customer vehicles, said Ford in a statement. “We thank our customers for their patience as we deal with the situation.
Simplifying Dealership Operations for Dealer Principals with Autosoft DMS February 12, 2025 Michael White 4 mins read Redefining Operational Efficiency With Autosoft When running a family-owned or small dealership, it can be difficult to manage time-consuming processes. Autosoft DMS for dealer principals offers robust reporting features.
Osborne, the 2024 Miami-Dade Public Schools Principal of the Year, by presenting her with the keys to a new Toyota Corolla during a ceremony at their Hialeah facility. ” Since 1990, Headquarter Toyota has served over three million customers, earning recognition as the largest Hispanic-owned dealership in the U.S.
A Fisker dealer in Indianapolis recently started customer deliveries of the Ocean SUV. Last week, the Fisker store in Indianapolis started to receive shipments of the all-electric Ocean and began customer deliveries. Dealer principal at Fisker Albany in New York, Val Ranguelov, says interest in the Ocean remains strong.
Smart told TM: "We take this matter with our principal very seriously. Our principal has already started his own investigations, and we will tell you about them and the measures as soon as possible.” One explanation was the use of crash test dummies, rather than humans in a real-life scenario.
. “At FordDirect, we are committed to delivering solutions that empower our Ford dealers and Lincoln retailers to operate more efficiently and focus on their customers,” said Dean Stoneley, CEO of FordDirect.
Real estate, technology, changing demographics and government regulations, digitization, customer expectations and the quest for talent are but a few of the challenges dealerships face every day. Customers are spoiled for choice and brand loyalty continues to decrease. They are looking for a knowledgeable, trusted advisor.
Lexus Stoke was recognised for its commitment and dedication to outstanding customer service and its consistent approach to operational excellence, winning the awards for Used Cars, Fleet and Business Sales and the ultimate accolade of Lexus Centre of the Year. This story continues at Lexus announces winners of Centre of Excellence awards.
Peoples has the highest customer satisfaction score in the UK for BYD. It is principally the passenger vehicle part of my business that I am most keen to see developed along with used cars and that will continue on between now and March. .” The Group underwent significant transformation as it ended 42 years of Ford exclusivity.
The President’s Award is Honda’s highest dealership accolade, reflecting excellence in customer service, sales performance, training initiatives and facility standards. I extend my heartfelt gratitude to the entire Honda North team for their unwavering commitment to excellence every day, and to our incredibly supportive customers.
Evans Halshaw has opened a Peugeot showroom in Leeds, where George Ferebee is dealer principal, located at Unit 3, Gelderd Motor Park, Gelderd Road, Leeds, LS12 6EG. Services available include parts, service, collection and delivery, customer drop off, MOT, tyres and more. Disabled access and disabled parking is available.
Red Bull RB17 will be a natural rival for Aston Martin Valkyrie, AMG One and GMA T50 Reveal date for Aston Martin Valkyrie rival confirmed by Red Bull principal; is a 1250bhp, £5m V8 hybrid The Red Bull RB17 has been confirmed for a 2024 reveal by team principal Christian Horner as the brand's first ever hypercar.
While dealers may point to the principal of supply and demand, it remains hard to stomach that they’re openly inflating prices for no other reason than they simply can, and are taking advantage of customers who really want the new Land Cruiser. They never seem to get any less disappointing, though.
Indirect collaboration occurs when you contribute to a project or outcome without being a principal team member. Understanding Indirect Collaboration First, let’s define what indirect collaboration means.
Eric Marshall, Director Genesis Canada, Genesis Niagara Dealer Principal/GM Rein Knol, and Performance Auto Group President Glen Alizadeh pose with Forbes Travel Guide plaque For an automotive distributor that began working out of a trailer and with an unusual way of marketing its cars to customers, Genesis Niagara in St.
And they shouldn’t be put at risk if a manufacturer is just asking them to deliver a vehicle and get a fee for it – they shouldn’t be put at risk if a customer comes in and asks for a refund or replacement,” Mr Voortman said.
This is often due to inefficiencies like waiting for parts, locating vehicles, technician availability or communication between step handoffs, such as service completion to customer delivery. No dealer principal should tolerate it another day. That can frustrate the system, employees and customers.
Two distinct zones separate the showroom, a ‘customer zone’ featuring comfy seating areas and a ‘display zone’ showcasing the latest Kia models. The Kia ‘Showcase’ interactive system offers customers an in-depth virtual tour of any Kia model. Customers can experience a car’s different grades and colours via a 360-degree configurator.
” Customer demand for ICEs will keep them alive for a little longer. We want to make sure that we have that luxury of choice in the marketplace and both will have an opportunity to meet the customer needs as we look forward.” “We are always listening to the customer,” he said. That’s our answer.”
Transforming buy-here, pay-here operations BHPH dealers can also leverage blockchain to improve operations and customer relationships: Secure transactions: Payments for cars or services can be recorded on a blockchain, ensuring clear, indisputable records of transactions. Brad can be reached via email at brad@leroylynn.com.
It means we will continue to have two “customer teams” in the championship with all the benefits this brings in terms of technical development within Ferrari,” he added. “We are delighted therefore that we will be supplying the team with our power unit and gearbox as the basis of this technical collaboration.
It features a custom carbon fiber body and is expected to be produced in limited numbers. Vanwall’s racing team unveiled real-life photos of the hot hatch along with new details. The EV rides on Hyundai underpinnings, with its top trim matching the Ioniq 5 N’s output.
I told them the car had passed safety a year earlier, and he simply said: “A vehicle can pass safety with minimum requirements.” This next part of the customer experience wasn’t great. I shot a note to the Dealer Principal about my experience and I got a call from the dealership’s service manager. This was my sticker shock moment.
But David McQuilkin, Dealer Principal and General Manager of Gallinger Ford Lincoln in Milton, had a great year with his store and is buoyant about his brand and the business as a whole. With the level of care we provide our customers at our store and how much attention we give them, theyve never forgotten that.
In October 2023, Cyril Dorsaz, then principal product manager at Porsche Digital in the US, highlighted the downside of Apple CarPlay, telling Ars Technica: "You have to switch back and forth to control some features around media, for example, some more specific features around climate.
You know the business, and you’ve seen your share of good and bad solutions to help you attract customers and sell cars. That said, I do attend them, and we consult with a lot of dealer principals and GMs in addition to CMOs and marketing roles. The types with under 1,000 attendees and a focus on education tracks.
We couldn’t be more excited,” said Jordan Oon, Arise Racing GT’s team principal. Backed by Perth billionaire Laurence Escalante (Virtual Gaming World’s founder and CEO), the Arise Racing GT team will race two Ferrari 296 GT3 cars with drivers set to be announced next month.
Raymond and Carrasco knew one another because of their Nissan connection, but in that one meeting they developed a connection because of mutual interests, some related to history, politics, and a business philosophy of how to treat customers. He can draw a lot of customers in, which is what he does. There aren’t any.
“Everybody told us we were crazy for trying to start a concept with two full restaurants, a grocery store, a giant whole animal butcher, a huge bakery, plus a café and pizzeria,” said GoAuto Principal Jared Priestner in an interview with Canadian auto dealer. “We
Here in ‘Motorsport Valley’, a small team of engineers are working to provide the Chinese electric car maker’s future models with what its principal chief engineer, Danilo Teobaldi, describes as a “European flavour”. Teobaldi says: “Most Chinese customers place a premium on secondary ride, so shock absorption is important.
Even as inventory levels begin to normalize , dealers should still expect to see higher interest rates and corresponding monthly payments, likely to continue curbing customer demand and impacting dealership loyalty for the foreseeable future. Customers who are loyal to an automotive brand are invaluable to dealers.
“Our goal is to provide dealerships with the tools they need to streamline processes while maintaining regulatory standards and delivering good customer outcomes.” By aligning our offerings, we’re advancing industry standards and ensuring seamless experiences for our dealers and their customers.”
Thomas Freimuth, head of the Panamera model line, told Australian media that customers are “not really” asking for a return to the original Porsche sedan’s taller roofline for the third-generation version unveiled earlier this year. ’ “I think the principal idea was it must be a sports car.
“We walk around the car with the customer and point out any imperfections, whether it’s a bald tyre or dented bodywork,” Werribee Mitsubishi dealer principal, Brad Hopkins told CarExpert. Regardless, dealers have a sharp eye when it comes to picking out flaws.
It comes only days after Jamie Whincup now team principal and Triple Eight Race Engineering co-owner after winning a record seven titles with the team personally sold his beloved 2012 Bathurst-winning Holden VE Commodore race car.
As one dealer principal told me while I was gathering facts and information for this article: “When we are going through a phase with margin compression like we are now — we look at EVERY expense to see, where we can reduce or cut costs.” The other side of the scale — or the equation — is costs.
Supposedly, the transmissions are defective due to a design fault in the Torque Converter and Torque Converter Clutch, said Maurice Blackburn principal lawyer, Kimi Nishimura. GM stands by its commitment to achieving the best outcomes for Holden customers.
Mazgay said 75 per cent of customers desire more interactions with real people as technology advances, citing research from PWC. Understand your customer,” said Mazgay. She said if dealers want to connect with Gen Z customers, they need to rethink the way they cater to this generation of people who were born between 1995-2012.
Kelley Blue Books / Cox Automotive “Whether it’s a retailer, whether it’s a manufacturer — all of us in this EV space are going to do a whole bunch of stuff we don’t want to do, mainly as a reaction to Tesla,” Howard Drake, the dealer principal of Casa Automotive Group, told Autonews.
PLATFORM Insights from Dealer Principals About Autosoft DMS When it comes to finding suitable DMS software, automotive dealers have to navigate different options based on their business’s needs. Dealer Principal Richard Weber says, “Autosoft has been the perfect product for us.
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