Autocar

FEBRUARY 22, 2024

Andrew told Autocar that “on the surface, you won’t notice any difference” as a result of this corporate restructuring, but the changes to the retail network have significant potential implications for Genesis’s performance. “The The point of difference will be what it means for the customer," Andrew said. "It

Retail 98

Retail Networking Marketing Customer 98

Fladco

MARCH 20, 2024

In the rapidly evolving auto dealership industry, delivering outstanding customer service has emerged as a paramount strategy for differentiation and growth. The implications of this dynamic environment are clear—dealerships must prioritize every customer interaction, turning it into an opportunity for excellence. A study by J.D.

Customer 105

Customer Dealerships Demographic Networking 105

Motor Trader

AUGUST 29, 2024

Matt Wrankmore will fill the role of Head of Garage Network at the business, following his promotion from Senior Operations Manager. Our leadership team is already making great progress on our strategy for the short- and long-term future of FixMyCar.” FixMyCar has announced two new appointments to its senior leadership team.

Networking 116

Networking Management Automotive Development 116

Canadian Auto Dealer

MARCH 30, 2024

NADA is also the largest gathering of dealers in North America, and thus industry suppliers, so the networking is second to none. I believe this distrust has an impact on our customers. We as dealers use social media regularly to inform potential customers of items of importance to our stores that we want to share.

Customer 52

Customer Dealerships Technology Electronics 52

Turbo Marketing Solutions

SEPTEMBER 13, 2024

Artificial intelligence and predictive analytics are becoming game-changers for predicting customer behavior in the automotive industry. To keep up, one needs to understand how AI pulls insights from oceans of data—social media chatter, purchase histories, and beyond—to predict what customers want before even they know it themselves.

Customer 52

Customer Automotive Marketing Technology 52

AutoSuccessOnline

JULY 1, 2024

In this AutoSuccess Executive Spotlight, Brian Ankney hosts Tim Whalen from Voss Auto Network and Greg Uland from Reynolds to discuss the challenges and solutions for technician turnover in car dealerships. Tim shares Voss Auto Network’s successful strategy of developing their own technicians instead of hiring externally.

Networking 111

Networking Dealerships Development Term 111

Carscoops

JANUARY 22, 2024

Boyle said that, “the best companies are going to understand that they need to navigate the near term but stay focused… on what is an unequivocal electrification future. “We can see the difference between near-term angst and the long- term electrified future,” Boyle told Auto News.

Sales 143

Sales Networking Term Customer 143

Auto Retail Network

JANUARY 16, 2023

Those organisations which allow customer service standards to drop will feel the impact on the bottom line – not always immediately, but inevitably and significantly in the longer term. The post Retailers can’t let customer service standards slip during a tough 2023 appeared first on Auto Retail Network.

Retail 40

Retail Customer ROI Networking 40

Women Automotive Network

JUNE 13, 2024

The Women Automotive Network is a global community of 39,000 from 108 countries. His focus is on future trends and customer needs, particularly in the 10-year time frame. He focuses on understanding future trends and customer needs, especially over a 10-year horizon.

Automotive 130

Automotive Women Supply Chain Networking 130

Motor Trader

MAY 17, 2024

We are often told that the customer experience in dealerships has been transformed in recent years through more diverse recruitment practises and improved training, reinforced by ongoing customer satisfaction surveys and mystery shopping. You would therefore expect to find this reflected in feedback from buyers.

Customer 52

Customer Buyer Retail Dealerships 52

CarExpert

MAY 12, 2024

Tesla’s long-term plans for its industry-leading Supercharger stations in Australia remain under a cloud, despite work continuing on its immediate projects. Just to reiterate: Tesla will spend well over [US]$500M (A$757 million) expanding our Supercharger network to create thousands of NEW chargers this year,” Mr Musk posted.

Networking 69

Networking Term Technology Customer 69

CarExpert

FEBRUARY 4, 2024

After a record year of sales in 2023, Lexus Australia is set for further growth to cater for the influx of new customers. With more new models on the horizon, Lexus is focusing on growing its dealership footprint and ensuring customers are catered for when it comes to everything from buying their vehicle through to servicing it.

Sales 98

Sales Networking Customer Dealerships 98

Turbo Marketing Solutions

MAY 23, 2024

AI holds the key to revolutionizing customer engagement in automotive newsletters. By analyzing individuals' preferences, it customizes content and predicts consumer behavior, forming a potent tool for driving higher engagement and conversion rates. Spend some time exploring the benefits of AI in automotive newsletters.

Customer 52

Customer Automotive Marketing Technology 52

Drive.com

MAY 13, 2024

Staff working on the Tesla Supercharger network have begun to be re-hired – amid criticism from customers and investors – after Elon Musk dismissed the team two weeks ago. Late last week, Musk said on X “Tesla will spend well over $500m expanding our Supercharger network to create thousands of NEW chargers this year.

Networking 75

Networking Customer Term Sales 75

Autocar

JANUARY 7, 2024

Speaking to Autocar at the site’s launch, Gridserve CEO Toddington Harper said: “Our goal is to give people confidence to charge on the motorway network as quickly as they possibly can with a minimum of six high-powered chargers. “We I would say we're already exceeding that, certainly in terms of power.

Networking 130

Networking Customer Term Technology 130

Shawn Ryder

SEPTEMBER 16, 2024

With the majority of consumers starting their car-buying journey online, optimizing your website for search engines is essential to boost visibility and attract potential customers. Identify who your customers are, what they are searching for, and how your dealership can meet their needs. used SUVs in [Your City]”).

Dealerships 52

Dealerships Demographic Customer Networking 52

Automotive Mastermind

APRIL 21, 2023

For dealers, customer retention is a crucial factor for sustained growth and success. Studies have shown that it’s generally more cost-effective to retain an existing customer than to acquire a new one. This poses significant challenges and risks of customer defection industry wide. Who Are Nomad Buyers?

Customer 52

Customer Dealerships Buyer Retail 52

Drive.com

FEBRUARY 28, 2024

Toyota Australia said it owns the vehicle throughout the entirety of the lease – with customers eligible to upgrade or re-extend their term. It is understood that used cars under the FSL program will be re-sold by Toyota through its dealer network.

Balloon Payment 105

Balloon Payment Lease Payment Finance Networking 105

AutoSuccessOnline

AUGUST 22, 2024

a leading global manufacturer, owner, operator and provider of electric vehicle (EV) charging equipment and services, has announced in a press release a strategic agreement with EVSTAR to introduce extended warranty coverage options for Blink customers. Blink Charging Co. ,

Extended Warranty 52

Extended Warranty Logistics Repairing Insurance 52

Carscoops

FEBRUARY 1, 2024

Golf has an infotainment system with support for the ChatGPT AI system , the carmaker opened a dedicated artificial intelligence lab that will serve as a “globally networked competence center and incubator” for next-gen technologies. In future, we intend to simplify cooperation in organizational and cultural terms.”

Technology 104

Technology Networking Development Customer 104

AutoSuccessOnline

JULY 31, 2024

Online leads slowed down significantly, and with this shift demands a proactive approach to secure new prospects that convert to sales, and even more importantly along the way, build lasting customer relationships. This is as true for the customer buying a new laptop as it is for the customer buying their next van for their painting business.

Marketing 52

Marketing Sales Networking Dealerships 52

AutoSuccessOnline

AUGUST 12, 2024

Together, we will deliver even greater value to our customers and stakeholders.” Additionally, Mavsign provides the largest mobile notary network with 13,500 validated notaries and 3,500 active notaries covering every state in tandem with its industry leading technology. I know it is in great and capable hands.”

Networking 52

Networking Technology Customer Management 52

Drive.com

JULY 27, 2024

Mazda Australia is staunchly committed to its dealer and retail network, and has – again – shot down the idea of following Honda and Mercedes-Benz down the direct-to-consumer sales model. And Mazda Australia will leverage its nearly 150-strong network in the second half of the year to try and reverse its downward sales trajectory.

Networking 81

Networking Retail Dealerships Sales 81

Dealer World

SEPTEMBER 9, 2024

Present and future technology and data management challenges, particularly after the CDK cyberattack, are leading more dealers to consider a sale in the near term. This does not enhance the diversity of an OEM’s network.

Dealerships 74

Dealerships Marketing Retail Networking 74

Fladco

JULY 5, 2024

It directly impacts profits, customer satisfaction, and operational efficiency. Adapting to these local dynamics will ensure that dealerships meet customer demands efficiently. By recognizing customer preferences and purchasing behavior patterns, dealerships can fine-tune their marketing and sales approaches.

Management 52

Management Dealerships Networking Customer 52

Dealer World

AUGUST 13, 2024

As auto dealers increasingly rely on digital platforms for customer transactions, especially coming out of the pandemic (COVID?), Because of this, many are lagging in creating effective data privacy strategies, particularly concerning data in transit during customer transactions. Sending” is the underlying theme of how SDT works.

Dealerships 75

Dealerships Networking Retail Customer 75

Autocar

JUNE 9, 2024

Electrification poses both challenges and opportunities for the world of aftersales, as we discovered in a recent webinar with Ford, Hendy and Keyloop From servicing and repairs to customer care and warranty work, aftersales is the margin-rich lifeblood for dealerships and their in-house service teams.

Supply Chain 56

Supply Chain Networking Customer Management 56

Automotive Mastermind

OCTOBER 29, 2021

It’s not just buyers’ expectations and purchasing habits that are changing, as customers increasingly opt for digital retailing options and online-only retailers like Carvana and Vroom. As customers increasingly struggle to find preferred body style, brand loyalty among U.S. consumers for new vehicles dropped to a six-year low in June.

Customer 52

Customer Retail Lessee Dealerships 52

Canadian Auto Dealer

JUNE 13, 2024

With the transportation network accounting for 22 per cent of Canada’s greenhouse gas emissions, and the government betting on full electrification, being part of the movement and being a key player is essential,” said Alexandra Goslar, Senior Director at CIBC Auto Finance.

Banking 59

Banking Finance Networking Dealerships 59

AutoSuccessOnline

AUGUST 16, 2024

Leasing allows customers to drive newer models with lower monthly payments and minimal maintenance concerns. This difference requires stringent credit requirements for lease customers. FS-IAC is one of the few contributory communities to leverage a robust peer-to-peer network to identify and resolve cyber threats.

Lessee 52

Lessee Lessor Networking Finance 52

CarExpert

JUNE 3, 2024

. “I think we exited April in fifth position, and we’d like to get a bit further up between our Ioniq brand and our Kona EV, so I thought if we exited the year somewhere close to 4000 to 5000 units, then we’ve done a fairly solid job both for us and network and sustainability in that pricing. We’re conscious of it.

Networking 98

Networking Marketing Term Buyer 98

Shawn Ryder

SEPTEMBER 12, 2024

Search Engine Optimization (SEO) is critical for attracting potential customers when they search for vehicles online. Gather Customer Reviews: Encourage satisfied customers to leave reviews. Video Content: Create videos showcasing new arrivals, customer testimonials, or how-to guides. to decrease load time.

Dealerships 52

Dealerships Automotive Networking Customer 52

Motor Trader

SEPTEMBER 11, 2024

Even though aftersales can represent half the profits for an established car manufacturer or a franchised dealer, it often remains the ‘poor relation’ in terms of the attention that it gets by comparison with the more glamorous world of new car sales.

Repairing 59

Repairing Manufacturing Networking Term 59

Auto Remarketing

NOVEMBER 17, 2023

We have seen a decrease in consumer spending, tighter credit markets, and a general reluctance among customers to make major purchases With that we have seen a lot of our dealers experience declining sales, shrinking profit margins, and increased competition. This includes not only attracting customers to buy but also to sell.

Marketing 105

Marketing Dealerships Finance Management 105

Drive.com

APRIL 12, 2024

An increasing number of Australians are seeking out chargers and that increased customer demand warrants an increase in supply.” Next System founder Daniel Bleakley told The Guardian , “Our reports show the EV-charging network is growing faster than the Australian EV fleet” 1.

Rebate 101

Rebate Networking Buyer Consulting 101

Automotive Mastermind

AUGUST 16, 2024

Despite some customer hesitation, S&P Global Mobility’s June 2024 light vehicle forecast predicts BEV vehicle production to continue at a fairly aggressive pace. As EV sales continue to grow at a slower pace, dealerships must remain adaptable and resilient, leveraging strategic planning to manage inconsistent customer demand.

Management 52

Management Dealerships Sales Customer 52

Shawn Ryder

SEPTEMBER 19, 2024

Your dealership’s website is often the first touchpoint potential customers have with your brand, making it essential to ensure that it is user-friendly, informative, and easily discoverable. The higher your dealership appears in search results, the more likely potential customers will find you. Tools like TinyPNG can help.

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