Carscoops

JANUARY 22, 2024

Boyle said that, “the best companies are going to understand that they need to navigate the near term but stay focused… on what is an unequivocal electrification future. “We can see the difference between near-term angst and the long- term electrified future,” Boyle told Auto News.

Sales 143

Sales Networking Term Customer 143

Motor Trader

DECEMBER 5, 2024

Nissan GB has appointed Matt Duncan as its new network development and customer quality director. He said: “I am very excited to be rejoining the team at NMGB to lead the evolution of our network and customer quality strategy.

Networking 52

Networking Development Customer Retail 52

Fladco

MARCH 20, 2024

In the rapidly evolving auto dealership industry, delivering outstanding customer service has emerged as a paramount strategy for differentiation and growth. The implications of this dynamic environment are clear—dealerships must prioritize every customer interaction, turning it into an opportunity for excellence. A study by J.D.

Customer 105

Customer Dealerships Demographic Networking 105

Autocar

FEBRUARY 22, 2024

Andrew told Autocar that “on the surface, you won’t notice any difference” as a result of this corporate restructuring, but the changes to the retail network have significant potential implications for Genesis’s performance. “The The point of difference will be what it means for the customer," Andrew said. "It

Retail 79

Retail Networking Marketing Customer 79

Carscoops

DECEMBER 11, 2024

The carmaker isn’t just consolidating its network of dealers but will also optimize its local investments, abandoning areas where it can’t achieve long-term profitability and doubling down on regions that perform well, including Shanghai and Beijing. It is only sensible to adjust the dealer network respectively.

Dealerships 98

Dealerships Networking Sales Customer 98

Motor Trader

AUGUST 29, 2024

Matt Wrankmore will fill the role of Head of Garage Network at the business, following his promotion from Senior Operations Manager. Our leadership team is already making great progress on our strategy for the short- and long-term future of FixMyCar.” FixMyCar has announced two new appointments to its senior leadership team.

Networking 116

Networking Management Automotive Development 116

AutoSuccessOnline

JULY 1, 2024

In this AutoSuccess Executive Spotlight, Brian Ankney hosts Tim Whalen from Voss Auto Network and Greg Uland from Reynolds to discuss the challenges and solutions for technician turnover in car dealerships. Tim shares Voss Auto Network’s successful strategy of developing their own technicians instead of hiring externally.

Networking 111

Networking Dealerships Development Term 111

CarExpert

JANUARY 10, 2025

Toyota has declared good old-fashioned customer service and a solid dealer footprint as the key trumpcards for carmakers in their quest to retain a strong foothold in the Australian auto market. However, I think that brands that service their customers the best are the ones that will survive in Australia.

Networking 98

Networking Customer Retail Deal 98

Women Automotive Network

JUNE 13, 2024

The Women Automotive Network is a global community of 39,000 from 108 countries. His focus is on future trends and customer needs, particularly in the 10-year time frame. He focuses on understanding future trends and customer needs, especially over a 10-year horizon.

Automotive 130

Automotive Women Supply Chain Networking 130

Turbo Marketing Solutions

SEPTEMBER 13, 2024

Artificial intelligence and predictive analytics are becoming game-changers for predicting customer behavior in the automotive industry. To keep up, one needs to understand how AI pulls insights from oceans of data—social media chatter, purchase histories, and beyond—to predict what customers want before even they know it themselves.

Customer 94

Customer Automotive Marketing Technology 94

CarExpert

FEBRUARY 4, 2024

After a record year of sales in 2023, Lexus Australia is set for further growth to cater for the influx of new customers. With more new models on the horizon, Lexus is focusing on growing its dealership footprint and ensuring customers are catered for when it comes to everything from buying their vehicle through to servicing it.

Sales 98

Sales Networking Dealerships Customer 98

Autocar

JANUARY 7, 2024

Speaking to Autocar at the site’s launch, Gridserve CEO Toddington Harper said: “Our goal is to give people confidence to charge on the motorway network as quickly as they possibly can with a minimum of six high-powered chargers. “We I would say we're already exceeding that, certainly in terms of power.

Networking 119

Networking Customer Term Technology 119

Drive.com

AUGUST 6, 2024

As the 3G network is shutting down in Australia, is anything going to happen to your car? Ahead of Telstra and Optus’s axing of its 3G mobile network in the country – due to begin at the end of August – a vast majority of drivers are unsure of what this could mean for their cars. We spoke to various brands to find out.

Networking 49

Networking Electronics Manufacturing Customer 49

Carscoops

FEBRUARY 1, 2024

Golf has an infotainment system with support for the ChatGPT AI system , the carmaker opened a dedicated artificial intelligence lab that will serve as a “globally networked competence center and incubator” for next-gen technologies. In future, we intend to simplify cooperation in organizational and cultural terms.”

Technology 105

Technology Networking Development Customer 105

CarExpert

OCTOBER 31, 2024

Leapmotor is launching in Australia in November, and the electric vehicle (EV) brand plans to sell its vehicles predominantly through the Stellantis Australia dealer network. The customer is going to have needs after they buy too, and they want to have a place that they trust, they come back to. MORE: Everything Leapmotor C10

Networking 52

Networking Customer Deal Development 52

Women Automotive Network

NOVEMBER 3, 2023

Why did you join the Women Automotive Network? I became a member of the Women in Automotive Network because I strongly believe in the impact of professional communities. This network has provided me with valuable support and clarity through its mentoring program. What are your predictions for the automotive industry in 2023?

Management 130

Management Women Networking Automotive 130

CarExpert

SEPTEMBER 26, 2024

While new brands will steal sales from existing brands, Mr Humberstone says the real victims will be customers should these upstarts fail in Australia. But most importantly, the customer. The customer whose residual value crashed. People will test and learn. Who suffers in that equation? We’re a very strong brand.

Networking 105

Networking Dealerships Deal Marketing 105

DealerTrack Insights

AUGUST 13, 2024

The Federal Trade Commission’s Consumer Sentinel Network Data Book 2023 tracked more than 178,000 auto-related fraud reports last year, while identity theft reports exceeded one million. This is another area where a digital compliance solution helps safeguard the d6ealership and its customers.

Consulting 110

Consulting Dealerships Networking Customer 110

Autocar

JANUARY 7, 2025

Solihull-based importer International Motors has added Xpeng to its portfolio alongside GWM , Isuzu and Subaru and will start delivering the G6 to customers this spring, with prices expected to slightly undercut those of its chief rival, the Tesla Model Y.

Networking 99

Networking Technology Customer Development 99

Canadian Auto Dealer

MARCH 30, 2024

NADA is also the largest gathering of dealers in North America, and thus industry suppliers, so the networking is second to none. I believe this distrust has an impact on our customers. We as dealers use social media regularly to inform potential customers of items of importance to our stores that we want to share.

Customer 52

Customer Dealerships Technology Electronics 52

CarExpert

MAY 12, 2024

Tesla’s long-term plans for its industry-leading Supercharger stations in Australia remain under a cloud, despite work continuing on its immediate projects. Just to reiterate: Tesla will spend well over [US]$500M (A$757 million) expanding our Supercharger network to create thousands of NEW chargers this year,” Mr Musk posted.

Networking 69

Networking Term Technology Customer 69

Autocar

OCTOBER 23, 2024

Liquefied petroleum gas, or LPG, came with generous tax incentives, slashed running costs and an expanding network of pumps at which you could top up. We’re sticking with LPG because it’s perfectly in line with what Dacia customers look for: easy, simple, efficient and affordable motoring,” said a spokesperson.

Spread 122

Spread Networking Term Technology 122

Carscoops

MARCH 18, 2024

In practical terms, a 2 percent reduction amounts to $700 less on a vehicle priced at $35,000. However, what could be viewed as even more audacious by Honda customers is how dealers intend to prevent any profit loss. .” According to these sources, profit margins typically range from around 4.5

Networking 111

Networking Manufacturing Term Customer 111

Auto Remarketing

NOVEMBER 17, 2023

We have seen a decrease in consumer spending, tighter credit markets, and a general reluctance among customers to make major purchases With that we have seen a lot of our dealers experience declining sales, shrinking profit margins, and increased competition. This includes not only attracting customers to buy but also to sell.

Marketing 105

Marketing Dealerships Finance Management 105

Autocar

OCTOBER 3, 2024

It’s also concern about the capability of the charging network. And the network continues to grow fast, with around 2,200 new devices added in June 2024 alone. The way the network has been laid out also makes real sense. BMW has even made accessing the UK’s fast-growing charging network even easier with BMW Charging.

Pre-Qualify 118

Pre-Qualify Networking Destination Charge Spread 118

CarExpert

OCTOBER 16, 2024

“In terms of the technology that the car brings and the price point, we think that customers will see it as a really strong value proposition… but we’re not aiming to be the cheapest,” said Mr Caffola. While Deepal remains tight-lipped about S07 pricing, early indications suggest that affordability is a focus.

Networking 105

Networking Retail Deal Customer 105

Auto Retail Network

JANUARY 16, 2023

Those organisations which allow customer service standards to drop will feel the impact on the bottom line – not always immediately, but inevitably and significantly in the longer term. The post Retailers can’t let customer service standards slip during a tough 2023 appeared first on Auto Retail Network.

Retail 40

Retail Customer ROI Networking 40

Turbo Marketing Solutions

JANUARY 15, 2024

If you're struggling to attract potential customers or bearing the high cost of purchasing leads, we've got good news for you! Therefore, a strong social media presence can help businesses build familiarity and trust with prospective customers. Imagine a prospective customer visiting your website curiously.

Sales 96

Sales Networking Dealerships Customer 96

Drive.com

FEBRUARY 8, 2024

A modern Controller Area Network (CAN bus) lets a car’s systems talk to each other. In the UK in 2021, a vulnerability in the Pod Point electric car charger network exposed the full names, addresses and charging history of thousands of customers.

Networking 98

Networking Electronics Management Manufacturing 98

CarExpert

JUNE 3, 2024

. “I think we exited April in fifth position, and we’d like to get a bit further up between our Ioniq brand and our Kona EV, so I thought if we exited the year somewhere close to 4000 to 5000 units, then we’ve done a fairly solid job both for us and network and sustainability in that pricing. We’re conscious of it.

Networking 98

Networking Term Marketing Buyer 98

Shawn Ryder

OCTOBER 16, 2024

In today’s digital landscape, social media has become a powerful tool for automotive dealerships to engage with customers, foster loyalty, and drive sales. Understanding the Importance of Social Media Social media allows dealerships to connect with potential and existing customers where they spend a significant amount of their time.

Customer 52

Customer Dealerships Sales Demographic 52

AutoSuccessOnline

AUGUST 16, 2024

Leasing allows customers to drive newer models with lower monthly payments and minimal maintenance concerns. This difference requires stringent credit requirements for lease customers. FS-IAC is one of the few contributory communities to leverage a robust peer-to-peer network to identify and resolve cyber threats.

Lessee 86

Lessee Lessor Networking Finance 86

Shawn Ryder

OCTOBER 11, 2024

In today’s digital age, customer engagement is essential for automotive dealerships to thrive. The way consumers interact with brands has evolved drastically, and dealerships must adapt to these changes to capture and retain customers. Engaged customers are 23% more likely to make repeat purchases (source: Gartner ).

Customer 52

Customer Dealerships Automotive Networking 52

CarExpert

MARCH 18, 2024

While Genesis touts the value for money inherent in its after-sales package, it also boasts its customers are enthusiastic about speccing out their vehicles. “I think in the short-term, our immediate focus now is just making sure that we continue to develop those that we have,” he said of the retail network.

Networking 98

Networking Retail Buyer Sales 98

Canadian Auto Dealer

MAY 3, 2024

Leclerc also said the company plans to provide training to their dealerships and employees to handle customers’ inquiries about EVs. He said it’s not going to be “business as usual” in terms of selling a vehicle. “I We are better positioned than most in terms of that uncertainty that exists in the next couple of years.”

Quota 98

Quota Term Networking Customer 98

Drive.com

FEBRUARY 28, 2024

Toyota Australia said it owns the vehicle throughout the entirety of the lease – with customers eligible to upgrade or re-extend their term. It is understood that used cars under the FSL program will be re-sold by Toyota through its dealer network.

Balloon Payment 74

Balloon Payment Lease Payment Finance Networking 74

Motor Trader

MAY 3, 2024

It is the opportunity to attract customers to an OEM brand at lower price points, and generate F&I and after sales profits over a number of additional ownership cycles. From the point of view of a car manufacturer or their franchise dealers, the used car business is the foundation of an annuity that is created with every new car produced.

Networking 87

Networking Customer Marketing Buyer 87