Motor Trader

OCTOBER 23, 2024

Motorpoint is to open its 21st retail store on the former CarStore site in Norwich. Set to open in mid-December, Motorpoint Norwich will strengthen the used car retailer’s presence in the East of England and follows the opening of its Ipswich store in May 2023.

Retail 102

Retail Networking Buyer Customer 102

Dealer World

DECEMBER 4, 2024

The automotive industry faces unprecedented challenges in protecting customer data privacy. The Data Privacy Landscape in Automotive Retail The automotive retail sector has undergone a significant digital transformation in recent years. million customers and potential buyers in North America.

Retail 75

Retail Customer Automotive Dealerships 75

Carscoops

JUNE 13, 2024

Infiniti wants to increase its market share, luring back previous customers that fled to Lexus and Acura. The luxury brand is also targeting a more affluent type of customer, starting with the Infiniti QX80. To achieve their goals, Infiniti is targeting a new type of customer: those with substantial disposable income.

Customer 116

Customer Retail Demographic Networking 116

Motor Trader

JULY 17, 2024

JLR (UK) is aiming to improve how it interacts with customers, in-person and digitally, under Costa Delis, the recently appointed UK customer experience director. The focus on customer experience is part of a wider digital transformation at JLR. JLR recently announced an expansion of its UK customer care team.

Customer 98

Customer Networking Retail Development 98

CarExpert

SEPTEMBER 6, 2024

Audi Australia says its focus on customer service will help its vehicles stand out against a “flood” of new brands to our market. I think every new competitor in the market is a threat in some way, shape or form, whether it’s the price position and it brings customers down to a different price level. ” It’s very dynamic.

Customer 98

Customer Networking Manufacturing Retail 98

Motor Trader

DECEMBER 5, 2024

Nissan GB has appointed Matt Duncan as its new network development and customer quality director. He has held various UK roles across marketing & sales and has experience of retail, fleet and used car sales. Duncan returns to Nissan GB from Nissan Europe where he led Qashqai Product Marketing for the AMIEO region.

Networking 52

Networking Development Customer Retail 52

Motor Trader

JULY 24, 2024

He is joined by April Allanson and Paul Kelly who are responsible for business development strategy and active in the UK retail network. Thurlow Nunn now has access to AutoGrab’s Sourcing Tool and Customer Recapture tool.

Retail 105

Retail Networking Customer Dealerships 105

Motor Trader

JULY 31, 2024

Stellantis has made changes to its leadership structure in the UK, merging the departments of Customer Experience and Network Development. Stephanie Howson has been appointed director of the department which focuses on customer experience in its network development strategy.

Networking 100

Networking Retail Development Customer 100

AutoSuccessOnline

DECEMBER 6, 2024

The automotive industry faces unprecedented challenges in protecting customer data privacy. Central to this process is the use of encryption in safeguarding customer data in automotive retail to avoid privacy breaches and how dealerships can implement encryption to protect their customers and businesses.

Retail 52

Retail Customer Automotive Dealerships 52

Motor Trader

SEPTEMBER 9, 2024

The event was attended by VIP guests and dealers from across the 60-strong network of franchised retailer sites, which are dual branded with Jaecoo. We are building a futuristic brand for customers, with highly specified, premium models available at a competitive price.”

Networking 105

Networking Retail Customer Technology 105

Motor Trader

SEPTEMBER 2, 2024

Polestar’s UK retail partners will soon be able to actively sell from each Space. Customers can still configure and order their Polestar online, and through the expanding network of Polestar Spaces. We have delivered more than 30,000 Polestar 2 electric fastbacks to our UK customers since we launched in 2020.

Development 105

Development Sales Retail Networking 105

Carscoops

DECEMBER 20, 2024

Read: Jaguar Is Buying Back 2,760 Faulty I-Pace EVs Over Fire Risk Jaguar started to audit its previous recall on November 12 and found three vehicles that had not been correctly updated, even though retailers had submitted a claim for the repair to the carmaker. “Where possible, vehicles should be charged outside. ”

Retail 103

Retail Repairing Consulting Networking 103

Call Revu

MAY 2, 2024

by CallRevu CallRevu, a pioneer in communication intelligence for the automotive retail industry, is excited to welcome Merchant Centric into its Center of Excellence. By deepening our understanding of what customers and prospects are saying, we are set to transform brand reputation management for dealerships.

Retail 52

Retail Management Customer Automotive 52

CarExpert

AUGUST 25, 2024

Cadillac is being established as a separate retail operation in Australia, and that involves selling its cars directly to customers instead of using franchised dealers. This retail format is reminiscent of rival luxury brand Genesis, which also launched in Australia with a limited number of locations that it runs itself.

Networking 98

Networking Retail Sales Customer 98

Motor Trader

MAY 3, 2024

Catherine Faiers, Auto Trader COO, said: “At Auto Trader today we are working with more retailers than we have ever worked with and in working with those departments we see an industry that is entrepreneurial, vibrant, it’s changing and always changing but it is one that is adapting to those changes.”

Retail 59

Retail Consulting Dealerships Networking 59

AutoSuccessOnline

MAY 22, 2024

CarNow , a digital retailing company in the automotive industry, announced it has joined the Amazon Web Services (AWS) Partner Network (APN) as a Software Partner. The APN is a global community of AWS Partners that leverage programs, expertise and resources to build, market and sell customer offerings.

Networking 52

Networking Retail Technology Customer 52

Best Selling Cars Blog

MARCH 21, 2024

Customers today are much better informed and cautious about how they spend their money. When it comes to big-ticket items like a home or cars, customers want to research and choose the best option available. However, customers are not too happy with excessive promotions or spam, and this is something you need to keep in mind.

Dealerships 130

Dealerships Sales Networking Customer 130

Carscoops

OCTOBER 31, 2024

Scout has decided against using VW’s huge network of dealers to sell its models. While Tesla was a trailblazer for direct-to-customer sales in the US, it faced many legal hurdles in skirting regulations designed to protect franchised dealerships. VW insisted Scout is an independent brand, despite being backed by the conglomerate.

Sales 119

Sales Networking Management Manufacturing 119

CarExpert

JANUARY 10, 2025

Toyota has declared good old-fashioned customer service and a solid dealer footprint as the key trumpcards for carmakers in their quest to retain a strong foothold in the Australian auto market. However, I think that brands that service their customers the best are the ones that will survive in Australia.

Networking 98

Networking Customer Retail Deal 98

Auto Retail Network

JANUARY 16, 2023

Those organisations which allow customer service standards to drop will feel the impact on the bottom line – not always immediately, but inevitably and significantly in the longer term. The post Retailers can’t let customer service standards slip during a tough 2023 appeared first on Auto Retail Network.

Retail 40

Retail Customer ROI Networking 40

Motor Trader

AUGUST 21, 2024

Norton joins with experience in the automotive sector and the Stellantis brand line-up, Previously, he was General Manager and Sales Manager at W R Davies Group over the last 16 years and more recently he represented DS Automobiles network as Chair for the franchise board.

Principal 111

Principal Networking Retail Dealerships 111

Motor Trader

JULY 5, 2024

Arnold Clark has been revealed as GWM ORA UK’s latest retail partner, with two new sites opening in Glasgow Linwood and Stirling. The addition of these sites brings GWM ORA to 40 customer service points across the UK made up of sales, aftersales and test drive centres.

Retail 85

Retail Networking Repairing Customer 85

Dealer World

JULY 29, 2024

The survey offers a candid, on-the-ground view of auto retail’s opportunities and challenges in the near and medium term,” said Erin Kerrigan, Founder and Managing Director of Kerrigan Advisors. The results underscore the continuing evolution of the auto retail marketplace, particularly regarding the demand challenges associated with EVs.

Retail 79

Retail Sales Dealerships Sales Goals 79

Motor Trader

OCTOBER 3, 2024

At the end of 2023, in the UK market Chery had already recruited Endeavour Automotive, Listers and Peter Vardy to its dealer network as it prepared for the launch of the Omoda 5 in March 2024. Since then, it has extended its retailer network to include a raft of well-known groups. million units.

Networking 52

Networking Retail Banking Manufacturing 52

Motor Trader

JUNE 26, 2024

Macklin Motors technician Liam Hendry has won the UK skills Olympics Competition The competition was organised by Hyundai Motor UK to determine the “best of the best” from 870 technicians across its retailer network.

Networking 101

Networking Retail Management Development 101

Motor Trader

AUGUST 6, 2024

Evans Halshaw MG Grantham has been recognised with an award as it is ranked 5th across the entire UK MG network. We will continue to build on this score and continue to deliver an excellent experience for our customers across all departments.” Located on Spittlegate Level, the dealer only began trading five months ago.

Networking 105

Networking Repairing Retail Customer 105

Autocar

OCTOBER 8, 2024

Miller said this provides access to a nationwide aftersales network and an established database of fleet customers, enabling targeted cross-selling of Genesis products where they fit operators’ price-grading structures. Feedback suggests customers value that experience, Miller said.

Retail 99

Retail Sales Networking Customer 99

Carscoops

JANUARY 25, 2024

“We have opted for a classic dealer network concept. Established retailers know their sales region best and are best able to address the right customers.” “The topic of production in Europe is certainly relevant for us,” he noted.

Networking 116

Networking Retail Management Marketing 116

CarExpert

APRIL 11, 2024

Necessary upgrades to prepare Australia’s car dealerships for the transition to electric vehicles (EV) could result in customers wearing the cost of the estimated billion-dollar investment, the industry’s peak lobby group has claimed.

Buyer 111

Buyer Networking Consulting Dealerships 111

Autocar

AUGUST 12, 2024

Subaru has 65 dealerships across the UK, “mainly rurally based because that’s where our customers are”, said Bishton, “and they tend to be a family-run business”. Their customers know who they are and they trust them.” Some of these dealers are recognised as “pillars of their community”, she added. The south-east is a good example.”

Retail 108

Retail Demographic Networking Customer 108

Carscoops

OCTOBER 25, 2024

The revived brand has confirmed that these models will be sold directly to customers, bypassing the traditional dealership network. ” Scout Motors is looking to establish a one-to-one relationship with its customers, directly offering reservations, sales, delivery, and servicing. .

Networking 119

Networking Dealerships Repairing Retail 119

AutoSuccessOnline

JANUARY 18, 2024

RouteOne has introduced RouteOne On-Demand, a suite of API services that power enterprise-level digital retailing solutions. RouteOne customers envision a customer experience, and RouteOne collaborates to realize the vision and integrate it into the dealers’ sales, contracting and compliance processes.

Retail 52

Retail Finance Networking Technology 52

Autocar

AUGUST 12, 2024

Subaru has 65 dealerships across the UK, “mainly rurally based because that’s where our customers are”, said Bishton, “and they tend to be a family-run business”. Their customers know who they are and they trust them.” Some of these dealers are recognised as “pillars of their community”, she added. The south-east is a good example.”

Retail 108

Retail Demographic Networking Customer 108

Carscoops

MARCH 29, 2024

It aims to expand its presence to 120 retail locations in Germany by 2026. “We are excited to invite our new customers to test and experience the G9 and P7 models and see the quality of our vehicles for themselves. Xpeng aims to secure a 3% market share for new energy vehicles by the end of this year. ”

Marketing 111

Marketing Retail Networking Management 111

Motor Trader

JUNE 5, 2024

“I am personally committed to providing the highest levels of protection as possible, to as many clients as we can; our team has grown to match the scale of this task and we are actively seeking clients who may have missed our correspondence or purchased from outside our network. “We

Consulting 97

Consulting Insurance Networking Retail 97

AutoSuccessOnline

FEBRUARY 1, 2024

Autosled has announced the launch of Autosled Direct, a direct to customer vehicle transport service. Our Autosled Direct program is perfect for retail automotive dealerships that want fast shipping and exceptional customer service, without the hassle of managing logistics details. For more information, visit www.autosled.com.

Shipping and Transportation 52

Shipping and Transportation Customer Logistics Retail 52

Carscoops

AUGUST 15, 2024

Finally, the general manager concluded: “We know there will continue to be Citroen owners in Australia, with many Citroen vehicles still on the road, and our passionate Citroen Australia team and retailer network are committed to supporting the continued vehicle maintenance needs of our customers.”

Networking 124

Networking Retail Management Sales 124