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Ford terminated more than 50 retail dealers in January as part of its restructuring of the network. Back in 2020 Ford announced that it was going to reduce its network of sales outlets in half over the next five years. Light commercial vehicle sales have been growing in importance for the network and Ford.
Speaking with media at the local launch of the new Polestar 4 mid-sized SUV, managing director Scott Maynard said the EV specialist will open seven new sites around the country in collaboration with five different retail partners. ” 100s of new car deals are available through CarExpert right now. .” Browse now.
The group has a network of independent car dealers, who use CarMoney’s systems to offer consumers finance options. The dealer-first approach is now being scaled nationally through a franchise network of experienced automotive finance professionals.
Hyundai Motor UK hosted its 2024 Annual Retailer Awards, crowning Dalys Garage Overall Retailer of the year. Marshall Motor Group celebrated three accolades Overall Retailer Group, Progress Retailer Group and Aftersales Retailer Group of the Year.
Skywell UK general manager, David Clark said: As a family-owned business, Bob Davies Car Sales has a long history, offering fantastic customer service, to car buyers in South Wales, and I am very pleased to welcome them to our growing network. Skywell offers the BE11, a D-segment all-electric family SUV.
Bentley Motors celebrated its 17-strong UK retailernetwork at its annual Scorecard Awards, a celebration of sales, aftersales and marketing achievements. Crowned Overall Retailer of the Year, Bentley Leeds picked up three awards on the night.
Shell, the world’s second-largest fossil fuel explorer, currently operates over 46,000 retail locations globally, predominantly gas stations. ” The company did not specify where the retail locations it shuts down are located. ” The company did not specify where the retail locations it shuts down are located. .
Located opposite the John Clark Volvo & Mini dealerships, this location is the first within the Volkswagen UK network to introduce a multi-brand retail concept. Working in a facility of this calibre is a privilege, and we look forward to welcoming customers into this new retail space.
1 when it comes to brand reputation, according to the latest study by customer review and reputation management platform Widewail. million Google customer reviews among 18,000 American new-car dealers in 2023 and 24, using artificial intelligence to find and analyze trends in customer experience at scale. Lexus is again No.
The automotive retail software provider CDK Global has renewed its agreement with Great Lakes Auto Group. Automotive Retail Software Provider Powers Dealership Innovation Great Lakes Auto Group will also adopt CDK Network Solutions. This solution simplifies dealership internet connectivity and maximizes network speed.
Scout has decided against using VW’s huge network of dealers to sell its models. While Tesla was a trailblazer for direct-to-customer sales in the US, it faced many legal hurdles in skirting regulations designed to protect franchised dealerships. VW insisted Scout is an independent brand, despite being backed by the conglomerate.
Sure, technology is rapidly advancing the automotive retail and lending industries, but this evolution has also brought about new challenges in the areas of cybersecurity. Secure data in transit solutions are essential for protecting sensitive customer information as it is transmitted between systems.
Jag Doesn’t Want To Push Old Customers Away One of the biggest criticisms leveled at Jaguar when the campaign kicked off was that they risked alienating the traditional, stiff-upper-lip customer base. ” The Change That Is Needed Perhaps Jaguar doesn’t want to push old customers away with their marketing efforts.
Genesis has Studio spaces in Westfield London, Battersea and Edinburgh Korean premium brand appoints six retail partners nationwide as it looks to boost market share in UK Genesis is aiming to dramatically increase its visibility and market footprint in the UK with the appointment of new retail partners across England, Scotland and Wales.
DS Automobiles’ Prestige Awards saw retailers receive awards for Retailer of the Year, Most Improved Retailer and the Prestige Award for Marketing. DS Swansea, FRF, was named Retailer of the Year and also awarded the Prestige Award for Marketing. Wilmoths Maidstone was named Most Improved Retailer.
New data from JudgeService reveals that 96% of customers would recommend RAC Dealer Networkretailers, with a majority reporting high satisfaction with their purchases and the service received. This story continues at Customer satisfaction soars for RAC Dealer Networkretailers Or just read more coverage at Motor Trader
Dealers also have the option to purchase additional backdrops, incorporate their own logo or request custom backdrop designs tailored to their branding needs. Were very pleased to be able to offer it to our network and believe that uptake will be rapid.
As the luxury arm of the Hyundai Motor Group has spread its reach across the United States, Genesis has opened new retail stores in California, Missouri, Ohio, Arkansas, Texas, Florida, Georgia, Illinois, Utah, South Carolina, North Carolina, New York, and Maryland. There are 253 Genesis dealers across the U.S. in the U.S.
From a brand awareness perspective, the spaces do perform well and Meadowhall in particular has done really well with pre-owned cars as well,” he said Polestar collaborates with six retailer partners, operating nine spaces. We are focused on making sure that we can reach as many customer types as possible” he said.
Hicks, previously sales director for Kia UK, joined the business in 2017, leading all sales channels across retail and fleet, for new and used cars, in collaboration with the 190-strong dealer network. On his watch new car sales grew from 93,304 in 2017, to a record 112,252 in 2024.
In holding statement Volkswagen said: We, along with the whole motor industry, are moving through a period of unprecedented change, prompted by new technologies and changing customer expectations. Marshall Motor Group will be writing to its customers to advise them of alternative sales, service and parts facilities.
Subaru UK & Ireland celebrated the achievements of its Retailernetwork at its Annual Conference & Awards in Reading. Aird Motors, based in Beauly, Scottish Highlands, was named the overall Retailer of the Year for 2024. Proven Motor Company secured the Fleet Dealer of the Year Award, D.
In the modern marketing landscape, understanding where to find your target audience for customer discovery is crucial for the success of any automotive dealership. Customer discovery is the process of brainstorming, validating, and refining your understanding of who your potential customers are and how you can meet their needs.
The automotive industry faces unprecedented challenges in protecting customer data privacy. The Data Privacy Landscape in Automotive Retail The automotive retail sector has undergone a significant digital transformation in recent years. million customers and potential buyers in North America.
Customers could only view available EV inventory through Ford’s website, limiting buying options. In other words, the whole sales experience became less flexible and more cumbersome, not exactly a win for the customer. “Our intent all along was to better serve the customer,” he said.
Deepal is expanding its retailnetwork in Australia, after launching late in 2024 with just four dealers across two cities. Deepal also promises to continue expanding its network throughout the first quarter of 2025, with more Queensland locations coming along with one in the Australian Capital Territory. Browse now.
Motorpoint is to open its 21st retail store on the former CarStore site in Norwich. Set to open in mid-December, Motorpoint Norwich will strengthen the used car retailer’s presence in the East of England and follows the opening of its Ipswich store in May 2023.
Disclaimer: Unless stated otherwise, the prices listed in this article are the recommended retail price and do not include on-road costs. Wait times vary depending on the model, variant and specification requirements of each customer. With this in mind, here are the estimated wait times for every Toyota model in Australia for 2025.
Motorpoint Norwich, the 21st store in Motorpoint’s retailnetwork, is set to open this Friday on Turnpike Close. If a customer finds a car that they’re interested in online, but it happens to be at another Motorpoint store, we’ll arrange to have it moved to Norwich ready for them to look at in person.
Sure, technology is rapidly advancing the automotive retail and lending industries, but this evolution has also brought about new challenges in the areas of cybersecurity. Secure data in transit solutions are essential for protecting sensitive customer information as it is transmitted between systems.
In the UK the brand currently has 44 Leapmotor retailers as part of the existing Stellantis network and this is expected to grow to 80 by the end of 2025. We believe customers shouldnt have to compromise on quality for affordability and that this is truly a value without compromise proposition for UK car buyers.
Infiniti wants to increase its market share, luring back previous customers that fled to Lexus and Acura. The luxury brand is also targeting a more affluent type of customer, starting with the Infiniti QX80. To achieve their goals, Infiniti is targeting a new type of customer: those with substantial disposable income.
Polestar has arrived in Adelaide, opening the doors to its first South Australian dealership as part of a wider retail expansion. Polestar says the new Adelaide location is part of the company’s “transition [to] a more active retail model”, which will see the Geely-owned brand partner with dealer partners around the country.
We are honored to continue to support the Bohn family, this time in the sale of their Hyundai Genesis dealership, a transaction that, again, underscores the enduring strength of the auto retail market in the South, said Gabe Robleto, Senior Vice President, Sell-Side Advisory at Kerrigan Advisors. To access The Kerrigan Index, click here.
Vertu Motors has entered a data partnership with Solera cap hpi to deepen digital integration across its dealership network. Vertu will use all data points required from cap hpi to assist in the retailing of vehicles, supporting operational efficiency and bolstering its omnichannel retail strategy.
JLR (UK) is aiming to improve how it interacts with customers, in-person and digitally, under Costa Delis, the recently appointed UK customer experience director. The focus on customer experience is part of a wider digital transformation at JLR. JLR recently announced an expansion of its UK customer care team.
Customers visiting the showroom in East Kilbride will be able to explore the brands intelligent vehicle ecosystem, interact with digital displays and receive expert support from Xpeng product specialists. The Xpeng G6 is available to order, with first customer deliveries in the coming weeks.
The expansion comes as part of Hyundai Motor UK’s broader retailnetwork evolution strategy. This acquisition is just the first step in our planned expansion, and we look forward to delivering the best possible service for our customers. West Riding Group plans further expansion in the region alongside Hyundai Motor UK.
Audi Australia says its focus on customer service will help its vehicles stand out against a “flood” of new brands to our market. I think every new competitor in the market is a threat in some way, shape or form, whether it’s the price position and it brings customers down to a different price level. ” It’s very dynamic.
The National Automobile Dealers Association (NADA) Show, which will be held in New Orleans in January 2025, is one of the most impactful events in the automotive retail sector. Attending NADA offers dealerships a wealth of opportunities for growth, networking and innovation. How Dealers Can Use NADA to Find New Products 1.
The plug-in hybrid (PHEV) ute stormed into the heart of the top 10 in its first month of recorded deliveries, with 2026 examples reaching customers. In February, Mr Smitherman confirmed BYD planned to double its retailnetwork locally over the next 6-12 months. MORE: Everything BYD Shark 6
On April 10, Canadas auto industry experienced more than just another networking night it experienced a movement. Hosted by the Motor Vehicle Retailers of Ontario (MVRO) at the sold-out Village Loft in Toronto, the association representing Ontarios car dealers held the latest of its Women Driven events.
Nissan GB has appointed Matt Duncan as its new network development and customer quality director. He has held various UK roles across marketing & sales and has experience of retail, fleet and used car sales. Duncan returns to Nissan GB from Nissan Europe where he led Qashqai Product Marketing for the AMIEO region.
As an old automotive retail veteran, I remember decades ago when automotive dealers looked down on lower margin quick service work, oil changes, brakes, tires, and more or less abdicated that business to others. What about renting cars? Inventory management works on the used car side as well. Have comments, questions, or want to hear more?
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