Carscoops

JULY 10, 2024

Seven automakers came together to launch the Ionna charging network last summer and now we can add one more to the mix. That’s quite a lineup and they’ll enable Ionna to rival Tesla’s Supercharger Network, which was rocked by massive cuts earlier this year. and Canada.

Networking 113

Networking Customer Technology 113

Carscoops

MAY 7, 2024

That has led the company to cut the team responsible for its Supercharger network, and the laid-off workers believe that’s bad news for users. That has led the company to cut the team responsible for its Supercharger network, and the laid-off workers believe that’s bad news for users. “We couldn’t keep up. .

Networking 113

Networking Repairing Management Customer 113

Automotive Addicts

SEPTEMBER 18, 2024

General Motors (GM) has finally opened up Tesla’s vast Supercharger network to its electric vehicle (EV) owners, offering access to over 17,800 charging stations across the U.S. Priced at $225, the adapter isn’t being handed out for free, unlike Ford’s free rollout to its customers. and Canada.

Networking 59

Networking Supply Chain Electronics Customer 59

Drive.com

AUGUST 6, 2024

As the 3G network is shutting down in Australia, is anything going to happen to your car? Ahead of Telstra and Optus’s axing of its 3G mobile network in the country – due to begin at the end of August – a vast majority of drivers are unsure of what this could mean for their cars. We spoke to various brands to find out.

Networking 75

Networking Electronics Manufacturing Customer 75

Drive.com

JANUARY 10, 2024

In an email to the company’s members, ChargePoint told its customers it will “no longer maintain a presence in Australia” from 1 February 2024, shutting down its application and network of 46 charging stations in New South Wales, Victoria, Queensland and South Australia.

Networking 139

Networking Customer Marketing 139

CarExpert

SEPTEMBER 6, 2024

Audi Australia says its focus on customer service will help its vehicles stand out against a “flood” of new brands to our market. I think every new competitor in the market is a threat in some way, shape or form, whether it’s the price position and it brings customers down to a different price level. ” It’s very dynamic.

Customer 98

Customer Networking Manufacturing Retail 98

Drive.com

JANUARY 11, 2024

One of Australia’s largest electric-vehicle charging networks – Evie – has increased prices for the second time in six months. Australian electric-car charging network Evie will increase prices by up to 43 per cent next week – the second rise in about six months. more on a 50kW, 150kW or 350kW charger.

Networking 133

Networking Customer 133

Motor Trader

JULY 2, 2024

Motus Commercials has joined Novuna Vehicle Solutions’ approved network of independent and franchised garages. As a result, Motus will provide service, maintenance and repairs to Novuna’s customers. Matt Lawrenson, MD of Motus Commercials, said: “We are pleased to be part of the Novuna Vehicle Solutions’ approved network.

Networking 64

Networking Repairing Manufacturing Customer 64

Motor Trader

MAY 29, 2024

KGM Motors UK has expanded its dealer network with the addition of RJTK Automotive’s Wilson & Co and Drayton Motors. With over 25-years of exceptional knowledge, motor expertise, and customer service, combined with the professionalism of two established regional dealerships, RJTK Automotive is an excellent fit for us.

Networking 64

Networking Banking Repairing Customer 64

Carscoops

MARCH 4, 2024

The Tesla Supercharger network is officially open to non-Tesla EVs but for now, only Ford customers can use the network. Ford’s CEO, Jim Farley, took to X to tout the partnership and let customers know that “it works great.” According to Electrek , that advantage still comes at a considerable cost.

Networking 113

Networking Customer 113

Motor Trader

MAY 29, 2024

Over 250 new dealers have signed up to the RAC Dealer Network in the last 12 months, the biggest period of growth since its launch in 2008. Lee Coomber, RAC client director at Assurant, said: “It’s been a really positive period for the RAC Dealer Network, something powered by a number of key trends.

Networking 100

Networking Insurance Sales Customer 100

Motor Trader

JULY 10, 2024

International financial services group Admiral is recruiting a network of UK dealers to boost its car finance business in the UK. million customers and motor insurance listing of 4.94 million customers. ” Separately, in its dealer recruitment portal it said: “Our vision is to build the best Car Finance business in the UK.

Finance 64

Finance Networking Dealerships Insurance 64

Canadian Auto Dealer

JULY 16, 2024

The current President of Nissan Canada (NCI), Steve Milette, is shifting his focus after being named Division Vice President of Dealer Network Development and Customer Resources and Training at Nissan U.S. and Canada. The announcement is part of a series of senior management appointments in North America effective Aug. and Canada.

Networking 52

Networking Management Development Customer 52

Carscoops

MARCH 20, 2024

“We are upgrading our retail network, with expanded electric vehicle charging and convenience offers, in response to changing customer needs,” the oil and gas giant said in its Energy Transition Strategy 2024 document. ” The company did not specify where the retail locations it shuts down are located.

Retail 113

Retail Networking Customer Marketing 113

AutoSuccessOnline

MAY 22, 2024

CarNow , a digital retailing company in the automotive industry, announced it has joined the Amazon Web Services (AWS) Partner Network (APN) as a Software Partner. The APN is a global community of AWS Partners that leverage programs, expertise and resources to build, market and sell customer offerings.

Networking 52

Networking Retail Technology Customer 52

Turbo Marketing Solutions

JANUARY 31, 2024

In 2024, one of the prominent industry events for car dealerships is the NADA Show, which offers valuable insights into industry trends, educational sessions, and networking opportunities. These events are often less about spectacle and more about fostering genuine connections between the dealership and its customers.

Networking 98

Networking Dealerships Automotive Marketing 98

CarExpert

FEBRUARY 4, 2024

The Royal Automobile Club of Victoria (RACV) is replacing 24 electric car chargers sourced from Australian firm Tritium as it overhauls and expands its charging network. The organisation will replace first-generation Tritium DC chargers as it commits to a “significant upgrade” of its network.

Networking 111

Networking Customer Management Term 111

AutoSuccessOnline

JANUARY 5, 2024

Dealer Services Network (DSN), a technology-enabled provider of title and registration services for mobility customers, announced in a press release its recent acquisition of QuickView Technologies. We are eager to combine our technology and expertise, providing customers with even more robust solutions to drive success.”

Networking 52

Networking Technology Dealerships Customer 52

Motor Trader

AUGUST 9, 2024

Joe Davies of the sales department at Wessex Garages Nissan Cardiff has been named the top-performing colleague in Nissan’s entire UK dealer network for 2024. I’ve enjoyed getting familiar with all the vehicles as well as the sales process, to ensure I can deliver our customers the best possible experience.

Networking 52

Networking Sales Customer Dealerships 52

AutoSuccessOnline

FEBRUARY 21, 2024

Dealer Services Network (DSN) announces the newest addition to its executive team, Jennifer Somers, who will serve as its director of technology. We are thrilled to welcome Jennifer to our leadership team,” stated Joe Palumbo, chief executive officer, Dealer Services Network. “We For more information, visit frontenac.com.

Networking 52

Networking Management Development Technology 52

Motor Trader

MARCH 18, 2024

The official launch of the new Nissan dealership in Ffordd Las, Rhyl was attended by Csaba Vincze, Nissan’s network development and customer quality director. This story continues at Nissan network development boss attends WR Davies official opening Or just read more coverage at Motor Trader

Networking 59

Networking Development Dealerships Customer 59

Automotive Addicts

JULY 10, 2024

Toyota is taking a major step towards bolstering electric vehicle (EV) infrastructure by investing in Ionna, a company dedicated to deploying a robust charging network across North America. Toyota aims to significantly expand its battery EV offerings, with plans to introduce 30 models globally and produce up to 3.5

Networking 64

Networking Customer Marketing Automotive 64

Motor Trader

JUNE 7, 2024

This allows a customer to book an electric car and test it out over a longer period of time, when compared to a traditional test drive from the dealership. Should the customer go on to buy a Kia, the rental cost is refunded. Customers can book by the day, week or month. Every Kia Rental location offers rental of two EVs.

Networking 52

Networking Dealerships Customer Management 52

Motor Trader

JULY 17, 2024

JLR (UK) is aiming to improve how it interacts with customers, in-person and digitally, under Costa Delis, the recently appointed UK customer experience director. The focus on customer experience is part of a wider digital transformation at JLR. JLR recently announced an expansion of its UK customer care team.

Customer 98

Customer Networking Retail Development 98

Autocar

FEBRUARY 22, 2024

Andrew told Autocar that “on the surface, you won’t notice any difference” as a result of this corporate restructuring, but the changes to the retail network have significant potential implications for Genesis’s performance. “The The point of difference will be what it means for the customer," Andrew said. "It

Retail 98

Retail Networking Marketing Customer 98

Automotive Addicts

FEBRUARY 29, 2024

Ford has set a new precedent in the electric vehicle (EV) landscape, particularly for those eyeing the sleek Ford F-150 Lightning or the futuristic Mustang Mach-E, by teaming up with Tesla to offer their customers access to Tesla Superchargers, enhancing the charging infrastructure for EV drivers across the United States and Canada.

Customer 105

Customer Networking Buyer Management 105

Fladco

MARCH 20, 2024

In the rapidly evolving auto dealership industry, delivering outstanding customer service has emerged as a paramount strategy for differentiation and growth. The implications of this dynamic environment are clear—dealerships must prioritize every customer interaction, turning it into an opportunity for excellence. A study by J.D.

Customer 105

Customer Dealerships Demographic Networking 105

Motor Trader

MAY 2, 2024

KGM Motors UK has appointed Keith Chaffe (pictured r) as its new head of technical and customer service to strengthen the brand’s aftersales team. I’m very much looking forward to leading the support of our customer and dealer network to deliver the best service possible.”

Customer 59

Customer Networking Management Automotive 59

Drive.com

MARCH 24, 2024

“We delivered one to our first customer in Canberra … who’d openly told us that they’d been waiting for Toyota to bring out a BEV, they wanted a BEV for quite some time, but they wanted to wait, and when they realised we’re bringing one in, they waited. “So, You’ll see those customers. And some new ones, maybe.

Customer 111

Customer Banking Networking Buyer 111

Carscoops

JUNE 13, 2024

Infiniti wants to increase its market share, luring back previous customers that fled to Lexus and Acura. The luxury brand is also targeting a more affluent type of customer, starting with the Infiniti QX80. To achieve their goals, Infiniti is targeting a new type of customer: those with substantial disposable income.

Customer 113

Customer Retail Demographic Networking 113

Motor Trader

APRIL 8, 2024

Digital driven brand centres give customers access to all models and customisations. This story continues at Lotus to expand dealer network in Europe further Or just read more coverage at Motor Trader Lotus London, in Mayfair, is the brand’s first digitally driven flagship showroom in Europe.

Networking 52

Networking Sales Customer Marketing 52

CarExpert

JULY 16, 2024

Evie Networks has announced it’ll soon roll out its Autocharge feature across Australia, allowing EV owners to pull up at a charging station, plug in and start charging without the need for a smartphone application or RFID card.

Customer 64

Customer Networking Technology 64

Call Revu

MAY 10, 2024

by CallRevu The Real Cost of Losing Customers A bad customer experience is undoubtedly dangerous. It’s clear that it’s much easier to lose a customer than to win one over. And it’ll be worth it, both for the return from that customer and from his or her network beyond.

Customer 52

Customer Dealerships Networking Repairing 52

Shawn Ryder

SEPTEMBER 13, 2024

In a world where consumers are inundated with information, videos provide a compelling way to engage and convert customers. Enhanced Customer Experience: Customers can see vehicles in action, which helps them make informed purchasing decisions. Encourage viewers to share videos with their network.

Customer 52

Customer Dealerships Marketing Demographic 52

Motor Trader

AUGUST 29, 2024

Matt Wrankmore will fill the role of Head of Garage Network at the business, following his promotion from Senior Operations Manager. He has over 25 years of experience working in sales roles within the automotive industry, and a track record of working with dealer networks and the parts aftermarket.

Networking 116

Networking Management Automotive Development 116

Turbo Marketing Solutions

SEPTEMBER 13, 2024

Artificial intelligence and predictive analytics are becoming game-changers for predicting customer behavior in the automotive industry. To keep up, one needs to understand how AI pulls insights from oceans of data—social media chatter, purchase histories, and beyond—to predict what customers want before even they know it themselves.

Customer 52

Customer Automotive Marketing Technology 52

Call Revu

MAY 2, 2024

This partnership marks another stride in the realm of brand reputation management, leveraging Merchant Centric’s expertise to enhance the overall customer experience in automotive retail. By deepening our understanding of what customers and prospects are saying, we are set to transform brand reputation management for dealerships.

Retail 52

Retail Management Customer Automotive 52