Motor Trader

SEPTEMBER 17, 2024

Volkswagen Group UK has confirmed that it is pushing ahead with plans remap the UK dealer network with cuts to the number of dealer outlets and fewer but larger investors. The remap of the networks impacts the brands it has in the UK, including Audi, Volkswagen Passenger Cars, Volkswagen Commercial Vehicles, SEAT, Cupra and Škoda.

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Networking Dealerships Customer Sales 105

Motor Trader

AUGUST 21, 2024

The Business Performance categories recognise performance overall including sales, with electric, and customer satisfaction in sales and aftersales. DS Automobiles continues to expand its network with the opening of Stellantis & You Cribbs Causeway in Bristol. Wilmoths Maidstone was named Most Improved Retailer.

Networking 105

Networking Retail Marketing Sales 105

Motor Trader

SEPTEMBER 27, 2024

We are focused on making sure that we can reach as many customer types as possible” he said. It will also lead to a smoother customer journey because to deal direct is great. We need to give customers choice and certainty about the future. There are subscriptions you can buy to different providers.

Networking 105

Networking Retail Customer Manufacturing 105

Carscoops

MARCH 20, 2024

“We are upgrading our retail network, with expanded electric vehicle charging and convenience offers, in response to changing customer needs,” the oil and gas giant said in its Energy Transition Strategy 2024 document. ” The company did not specify where the retail locations it shuts down are located.

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Networking Retail Customer Marketing 116

Motor Trader

MAY 29, 2024

Over 250 new dealers have signed up to the RAC Dealer Network in the last 12 months, the biggest period of growth since its launch in 2008. Lee Coomber, RAC client director at Assurant, said: “It’s been a really positive period for the RAC Dealer Network, something powered by a number of key trends.

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Networking Insurance Sales Customer 100

Motor Trader

SEPTEMBER 6, 2024

Mitchell Mazda celebrated its 20 th year as part of the Mazda UK dealership network. I truly believe it’s the focus on people – both colleagues and customers – that has been key to our success over the last two decades, and this approach will continue to be at the heart of everything we do in the future.

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Networking Banking Dealerships Customer 98

CarExpert

NOVEMBER 17, 2024

” “It also gives us that depth of experience and network they draw on as well, and a real opportunity as we launch into 2025. That will be all up and running on January 1.” More models are coming, too.

Networking 105

Networking Retail Deal Management 105

Drive.com

MARCH 24, 2024

“We delivered one to our first customer in Canberra … who’d openly told us that they’d been waiting for Toyota to bring out a BEV, they wanted a BEV for quite some time, but they wanted to wait, and when they realised we’re bringing one in, they waited. “So, You’ll see those customers. And some new ones, maybe.

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Customer Banking Networking Buyer 110

Motor Trader

JULY 17, 2024

JLR (UK) is aiming to improve how it interacts with customers, in-person and digitally, under Costa Delis, the recently appointed UK customer experience director. The focus on customer experience is part of a wider digital transformation at JLR. JLR recently announced an expansion of its UK customer care team.

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Customer Networking Retail Development 98

CarExpert

SEPTEMBER 6, 2024

Audi Australia says its focus on customer service will help its vehicles stand out against a “flood” of new brands to our market. I think every new competitor in the market is a threat in some way, shape or form, whether it’s the price position and it brings customers down to a different price level. ” It’s very dynamic.

Customer 98

Customer Networking Manufacturing Retail 98

Carscoops

JUNE 13, 2024

Infiniti wants to increase its market share, luring back previous customers that fled to Lexus and Acura. The luxury brand is also targeting a more affluent type of customer, starting with the Infiniti QX80. To achieve their goals, Infiniti is targeting a new type of customer: those with substantial disposable income.

Customer 116

Customer Retail Demographic Networking 116

Carscoops

JANUARY 5, 2025

According to the Federal Trade Commission (FTC) and the state of Maryland, a local dealer network raked in millions thanks to deceptive practices. Drivers’ Data to Insurers The allegations claim violations of the FTC Act and Maryland’s Consumer Protection Act, accusing Lindsay of consistently misleading customers about pricing.

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Buyer Rebate Networking Dealerships 116

Carscoops

MAY 15, 2024

Peter Lanzavecchia, who owns Genesis of Cherry Hill in New Jersey, hired dedicated Genesis staff for the 20,000-square-foot facility so customers don’t feel like they’re in a Hyundai dealership. Genesis says it will have more than 40 dedicated storefronts by the end of this year.

Retail 111

Retail Networking Spread Sales 111

Carscoops

DECEMBER 11, 2024

The carmaker isn’t just consolidating its network of dealers but will also optimize its local investments, abandoning areas where it can’t achieve long-term profitability and doubling down on regions that perform well, including Shanghai and Beijing. It is only sensible to adjust the dealer network respectively.

Dealerships 98

Dealerships Networking Sales Customer 98

CarExpert

MAY 13, 2024

Just to reiterate: Tesla will spend well over [US]$500M (A$757 million) expanding our Supercharger network to create thousands of NEW chargers this year,” Mr Musk posted. per cent across the opening four months of the year compared to the same period in 2023, delivering 14,866 vehicles to local customers.

Networking 126

Networking Customer Technology Development 126

Carscoops

JANUARY 22, 2024

For example, it offers a month-to-month leasing program known as Evolve+ that allows customers from 14 states to drive a Hyundai vehicle up to 1,000 miles before they commit to buying one. It is also working hard to meet the charging needs of customers.

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Sales Networking Term Customer 143

Carscoops

MAY 13, 2024

Laid off employees have expressed concern over Tesla’s ability to run its Supercharger network effectively after the staff reductions. Late last month, Tesla stunned the world by axing the entire 500-person team behind its network of fast-charging stations, and shuttering the department.

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Networking Management Customer 119

Motor Trader

AUGUST 29, 2024

Matt Wrankmore will fill the role of Head of Garage Network at the business, following his promotion from Senior Operations Manager. He has over 25 years of experience working in sales roles within the automotive industry, and a track record of working with dealer networks and the parts aftermarket.

Networking 116

Networking Management Automotive Development 116

Turbo Marketing Solutions

SEPTEMBER 13, 2024

Artificial intelligence and predictive analytics are becoming game-changers for predicting customer behavior in the automotive industry. To keep up, one needs to understand how AI pulls insights from oceans of data—social media chatter, purchase histories, and beyond—to predict what customers want before even they know it themselves.

Customer 94

Customer Automotive Marketing Technology 94

CarExpert

JANUARY 10, 2024

Evie , one of Australia’s largest electric vehicle (EV) charging providers, is increasing pricing across its network. It says the price increases have been “driven by [its] commitment to investing in a top-notch, reliable and expansive charging network across the country” In the past 12 months, it has added 100 new sites.

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Networking Customer 119

Motor Trader

JANUARY 15, 2025

The Awards celebrates performance across the network of 190 Kia dealerships in the UK. Paul Philpott, President and CEO of Kia UK, said: In 2024, Kia experienced record sales which is testament to the exceptional commitment of our dealers to our customers. The conference opened with a new mantra for the coming year: Take the Lead.

Networking 105

Networking Dealerships Customer Sales 105

Women Automotive Network

MAY 21, 2024

Why did you join the Women Automotive Network? I joined the Women Automotive Network because I want to support and provide another perspective, share my experiences, and help where I can to push the message that we are #BetterTogether. What’s more, giving opportunities to everyone should be the norm and not the exception.

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Women Management Networking Automotive 130

Motor Trader

JULY 31, 2024

Stellantis has made changes to its leadership structure in the UK, merging the departments of Customer Experience and Network Development. Stephanie Howson has been appointed director of the department which focuses on customer experience in its network development strategy.

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Networking Retail Development Customer 100

Women Automotive Network

OCTOBER 30, 2023

An impressive line-up of upcoming Leadership Interviews has been announced from Women Automotive Network including Jaclyn McQuaid, President and Managing Director, General Motors Europe; Linda Jackson, CEO of Peugeot; and Chris Feuell, CEO of Chrysler Brand, Stellantis.

Women 130

Women Networking Consulting Automotive 130

Best Selling Cars Blog

MARCH 21, 2024

Customers today are much better informed and cautious about how they spend their money. When it comes to big-ticket items like a home or cars, customers want to research and choose the best option available. However, customers are not too happy with excessive promotions or spam, and this is something you need to keep in mind.

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Dealerships Sales Networking Customer 130

Dealer World

DECEMBER 4, 2024

The automotive industry faces unprecedented challenges in protecting customer data privacy. Customers now expect seamless online experiences, from researching vehicles to completing purchases. million customers and potential buyers in North America. million customers and potential buyers in North America.

Retail 75

Retail Customer Automotive Dealerships 75

Women Automotive Network

AUGUST 14, 2024

In the most recent LinkedIn Live interview hosted by the Women Automotive Network , Nicole Scott, Technology Journalist sat down with Katharina Hopp, Senior Vice President at Bosch , to discuss the future of work in the automotive industry. This is where the importance of personal relationships and networks comes into play.

Women 130

Women Networking Automotive Technology 130

Carscoops

MARCH 15, 2024

Vehicles break down and need servicing for all kinds of reasons, and Tesla’s small service network has left many owners dissatisfied. Some were so angered by the network that they even led to the launch of a (failed) lawsuit , alleging that the automaker was monopolizing the market for service parts and charging customers exorbitantly.

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Management Repairing Networking Customer 116

CarExpert

JANUARY 10, 2025

Toyota has declared good old-fashioned customer service and a solid dealer footprint as the key trumpcards for carmakers in their quest to retain a strong foothold in the Australian auto market. However, I think that brands that service their customers the best are the ones that will survive in Australia.

Networking 98

Networking Customer Retail Deal 98

Autocar

MAY 10, 2024

Mercedes sources say the decision to provide the CLE with V8 power is related not only to the lukewarm response to the PHEV C63 and GLC 63 models but also to feedback from its global dealer network. He added: “We will stay close to the feedback of people and customers, and then we will go from that.”

Networking 145

Networking Customer Buyer Sales 145

Autocar

JANUARY 11, 2024

So far, 200 chargers are available at 20 supermarkets Smart Charge to introduce 750 rapid chargers "across more than 100 stores" by the end of 2024 Sainsbury's has launched its own electric car charging brand, becoming the first supermarket in the UK to own and manage its own charging network.

Networking 142

Networking Management Customer 142

Women Automotive Network

DECEMBER 13, 2023

In the Women Automotive Networks most recent Leadership Interview, Micha Goebig, the founder and CEO of Go Big Coaching and Communications, had the honour of speaking with Linda Jackson, the Global CEO of Peugeot. The shift towards electrification, digitalization, and evolving customer experiences presents unparalleled opportunities.

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Women Networking Automotive Buyer 130

CarExpert

OCTOBER 3, 2024

The German carmaker has taken its partnership with electric vehicle (EV) charging network Chargefox further as it “fully integrates” its charging services through the Mercedes me Charge service. By doing so, we provide our customers a comprehensive network featuring transparent prices and easy access. ”

Networking 105

Networking Customer Marketing Technology 105

Motor Trader

SEPTEMBER 9, 2024

The event was attended by VIP guests and dealers from across the 60-strong network of franchised retailer sites, which are dual branded with Jaecoo. We are building a futuristic brand for customers, with highly specified, premium models available at a competitive price.”

Networking 105

Networking Retail Customer Technology 105

AutoSuccessOnline

JULY 1, 2024

In this AutoSuccess Executive Spotlight, Brian Ankney hosts Tim Whalen from Voss Auto Network and Greg Uland from Reynolds to discuss the challenges and solutions for technician turnover in car dealerships. Tim shares Voss Auto Network’s successful strategy of developing their own technicians instead of hiring externally.

Networking 111

Networking Dealerships Development Term 111

Motor Trader

NOVEMBER 12, 2024

Tjekvik’s Home and Indoor aftersales check-in solutions enable customers to securely check their vehicle in and out, how, when and where they want –at home on their own device, or in the dealership via a Tjekvik touchscreen kiosk. Autoglym offerings can now be presented automatically to customers at check-in.

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Networking Repairing Dealerships Customer 104

Carscoops

OCTOBER 4, 2024

The Ionna charging network has been in development for over a year, but it’s largely flown under the radar. The latter will be capable of replenishing EVs at up to 400 kW, which means customers should be able to get a significant charge in 20 minutes or less.

Networking 105

Networking Customer Development Automotive 105