Solera

NOVEMBER 12, 2024

For companies in the business, these insights offer a chance to not only reduce their environmental impact, but also boost operational efficiency and customer satisfaction across the board. The post Data-Powered Automotive Sustainability for the Eco-Conscious Customer appeared first on Solera.

Customer 98

Customer Automotive Insurance Repairing 98

AutoSuccessOnline

MARCH 20, 2025

PCNA) and its network of more than 200 dealers earned the no. Customer Service Index Study (CSI). Many years of hard work and a relentless commitment to putting our customers first has gone into this achievement, says Timo Resch, president and CEO of PCNA. Customer Service Index Study appeared first on AutoSuccessOnline.

Customer 52

Customer Lessee Networking Repairing 52

Carscoops

DECEMBER 11, 2024

The carmaker isn’t just consolidating its network of dealers but will also optimize its local investments, abandoning areas where it can’t achieve long-term profitability and doubling down on regions that perform well, including Shanghai and Beijing. It is only sensible to adjust the dealer network respectively.

Networking 98

Networking Sales Dealerships Customer 98

Motor Trader

JANUARY 20, 2025

Ford terminated more than 50 retail dealers in January as part of its restructuring of the network. Back in 2020 Ford announced that it was going to reduce its network of sales outlets in half over the next five years. Light commercial vehicle sales have been growing in importance for the network and Ford.

Retail 130

Retail Networking Repairing Term 130

Shawn Ryder

MARCH 9, 2025

In the modern marketing landscape, understanding where to find your target audience for customer discovery is crucial for the success of any automotive dealership. Customer discovery is the process of brainstorming, validating, and refining your understanding of who your potential customers are and how you can meet their needs.

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Customer Demographic Dealerships Networking 59

Drive.com

JANUARY 10, 2024

In an email to the company’s members, ChargePoint told its customers it will “no longer maintain a presence in Australia” from 1 February 2024, shutting down its application and network of 46 charging stations in New South Wales, Victoria, Queensland and South Australia.

Networking 139

Networking Customer Marketing 139

Motor Trader

MARCH 3, 2025

I would like to express my sincere thanks and gratitude to all of this years winners as well as our Partners across the network who are supporting the growth of the Hyundai brand in the UK. The awards are based on an assessment of New Car Sales, Aftersales Performance, Customer Experience, Retailer Profitability and Future Mobility.

Retail 52

Retail Networking Customer Sales 52

Women Automotive Network

MARCH 12, 2025

These qualities foster better teamwork, stronger customer relationships, and innovative problem-solving all crucial for driving success in our industry. Building Allyship: o Establish formal ally networks to foster support and accountability. Instead of trying to fit into a mold built by men, we need to leverage our unique strengths.

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Women Networking Automotive Customer 130

Carscoops

JANUARY 27, 2025

North American dealers express concern over the viability of their network amid declining sales. This shift comes as the brand struggles to revive its North American dealer network, which has been severely impacted by sluggish sales. “We’ve got 110 dealers in our U.S.

Networking 93

Networking Sales Repairing Technology 93

Motor Trader

SEPTEMBER 27, 2024

We are focused on making sure that we can reach as many customer types as possible” he said. It will also lead to a smoother customer journey because to deal direct is great. We need to give customers choice and certainty about the future. There are subscriptions you can buy to different providers.

Networking 105

Networking Retail Manufacturing Technology 105

Auto Remarketing

FEBRUARY 18, 2025

1 when it comes to brand reputation, according to the latest study by customer review and reputation management platform Widewail. million Google customer reviews among 18,000 American new-car dealers in 2023 and 24, using artificial intelligence to find and analyze trends in customer experience at scale. Lexus is again No.

Repairing 139

Repairing Networking Retail Customer 139

Carscoops

OCTOBER 31, 2024

Scout has decided against using VW’s huge network of dealers to sell its models. While Tesla was a trailblazer for direct-to-customer sales in the US, it faced many legal hurdles in skirting regulations designed to protect franchised dealerships. VW insisted Scout is an independent brand, despite being backed by the conglomerate.

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Sales Networking Manufacturing Retail 119

Motor Trader

JANUARY 15, 2025

The Awards celebrates performance across the network of 190 Kia dealerships in the UK. Paul Philpott, President and CEO of Kia UK, said: In 2024, Kia experienced record sales which is testament to the exceptional commitment of our dealers to our customers. The conference opened with a new mantra for the coming year: Take the Lead.

Networking 106

Networking Dealerships Customer Sales 106

Motor Trader

MARCH 18, 2025

As part of a 30m investment, the group has launched its own bookable ultra-rapid charging network, Arnold Clark Charge, which will see over 500 EV chargers installed at over 100 locations across the UK. All app users will have access to the Arnold Clark Charge network.

Networking 72

Networking Customer Development Management 72

Motor Trader

NOVEMBER 12, 2024

Tjekvik’s Home and Indoor aftersales check-in solutions enable customers to securely check their vehicle in and out, how, when and where they want –at home on their own device, or in the dealership via a Tjekvik touchscreen kiosk. Autoglym offerings can now be presented automatically to customers at check-in.

Networking 105

Networking Repairing Technology Customer 105

Motor Trader

MARCH 19, 2025

This campaign showcases what our customers already know – selling and acquiring cars with Motorway is simple, fast, and rewarding. And while it might feel like magic, its really our unrivaled dealer network and smart technology making it happen.

Networking 101

Networking Technology Customer 101

Autocar

FEBRUARY 3, 2025

The move comes after customer and dealer feedback confirmed the new system was causing confusion. Sales and marketing boss Marco Schubert said: This decision follows extensive discussions and aligns with the preferences of our customers and international dealer network.

Networking 122

Networking Customer Technology Sales 122

CarExpert

JANUARY 20, 2025

Deepal is expanding its retail network in Australia, after launching late in 2024 with just four dealers across two cities. Deepal also promises to continue expanding its network throughout the first quarter of 2025, with more Queensland locations coming along with one in the Australian Capital Territory. Browse now.

Networking 98

Networking Retail Deal Dealerships 98

Autocar

NOVEMBER 25, 2024

We’ve noticed a higher volume of customers with older vehicles seeking warranty protection for them,” he said. A spokesperson for the Independent Garage Association, a lobby group, said firms are seeing an increase in business especially as older car owners are favouring them over franchised dealer networks for servicing.

Networking 140

Networking Repairing Manufacturing Buyer 140

Motor Trader

FEBRUARY 12, 2025

The new Subaru Forester e-BOXER is now available to order through the manufacturers UK dealer network. This new Forester will play a crucial role in our UK growth strategy, appealing to both our loyal customers and a new generation of SUV buyers, who prioritise genuine capability alongside comfort and safety.

Networking 52

Networking Manufacturing Technology Term 52

Motor Trader

FEBRUARY 28, 2025

Located opposite the John Clark Volvo & Mini dealerships, this location is the first within the Volkswagen UK network to introduce a multi-brand retail concept. Working in a facility of this calibre is a privilege, and we look forward to welcoming customers into this new retail space.

Retail 112

Retail Dealerships Networking Management 112

Motor Trader

MARCH 4, 2025

Hicks, previously sales director for Kia UK, joined the business in 2017, leading all sales channels across retail and fleet, for new and used cars, in collaboration with the 190-strong dealer network. On his watch new car sales grew from 93,304 in 2017, to a record 112,252 in 2024.

Sales 94

Sales Networking Marketing Retail 94

Carscoops

FEBRUARY 19, 2025

Herb Chambers employs more than 2,200 people through his expansive dealer network. Watch: Furious Customer Finds Racial Slur On Her Car’s Oil Change Sticker At GM Dealer Asbury is funding the sale with cash, mortgage proceeds, and credit facility capacity. ” Herb Chambers (center)

Deal 103

Deal Networking Dealerships Automotive 103

Carscoops

FEBRUARY 28, 2025

Customers could only view available EV inventory through Ford’s website, limiting buying options. In other words, the whole sales experience became less flexible and more cumbersome, not exactly a win for the customer. “Our intent all along was to better serve the customer,” he said.

Networking 98

Networking Retail Dealerships Customer 98

Motor Trader

MARCH 7, 2025

In holding statement Volkswagen said: We, along with the whole motor industry, are moving through a period of unprecedented change, prompted by new technologies and changing customer expectations. Marshall Motor Group will be writing to its customers to advise them of alternative sales, service and parts facilities.

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Dealerships Retail Networking Customer 106

CarExpert

JANUARY 5, 2025

Having said that, Toyota will continue to focus on quality sales and providing customers with the best experience. Asked how other brands could find success in the Australian market, Mr Hanley pointed to strong products, dealer networks and customer service. per cent market share.

Sales 105

Sales Banking Networking Deal 105

Motor Trader

MARCH 14, 2025

Across Hendys network, 18 outlets sell and service a wide range of new and used commercial vehicles from Ford, Renault, Nissan, Vauxhall, Land Rover, and IVECO. It only applies if an employee also uses the vehicle privately, as many users do.

Sales 96

Sales Networking Manufacturing Term 96

Shawn Ryder

MARCH 15, 2025

These gatherings offer unparalleled opportunities for networking, learning about the latest trends, and gaining insights from industry experts. Are you looking to expand your network, learn about new automotive technologies, or find potential business partnerships? This encourages people to come up to you and start a conversation.

Networking 59

Networking ROI Technology Dealerships 59

Motor Trader

MARCH 19, 2025

In the UK the brand currently has 44 Leapmotor retailers as part of the existing Stellantis network and this is expected to grow to 80 by the end of 2025. We believe customers shouldnt have to compromise on quality for affordability and that this is truly a value without compromise proposition for UK car buyers.

APR 66

APR Sales Networking Retail 66

Motor Trader

MARCH 14, 2025

Bentley Motors celebrated its 17-strong UK retailer network at its annual Scorecard Awards, a celebration of sales, aftersales and marketing achievements. The Scorecard Awards measures performance based on sales, profitability, service loyalty and customer experience.

Retail 59

Retail Networking Customer Sales 59

CarExpert

JANUARY 31, 2025

Dubbed the Nissan More ownership program, the extended warranty is available for both private and commercial customers, but only those who service their vehicles on schedule at a Nissan dealer, making the longer aftersales coverage a conditional warranty like Mitsubishi’s 10-year warranty.

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Extended Warranty Networking Deal Customer 98

Motor Trader

DECEMBER 3, 2024

Motorpoint Norwich, the 21st store in Motorpoint’s retail network, is set to open this Friday on Turnpike Close. If a customer finds a car that they’re interested in online, but it happens to be at another Motorpoint store, we’ll arrange to have it moved to Norwich ready for them to look at in person.

Networking 101

Networking Retail Customer Management 101

Motor Trader

FEBRUARY 28, 2025

The dealership was the top performer in the network of 60 UK Van Centres and 30 Authorised Repairers. Recognising the strong performance shown across the UK network in 2024, awards were presented to top-performing Van Centres across categories including aftersales, new and used sales, and customer excellence.

Networking 59

Networking Repairing Customer Sales 59

Auto Remarketing

MARCH 17, 2025

Rather than take a retail or wholesale loss, put it in your rental fleet as a cheaper transportation alternative, and let your own customers usage payments write it down until you own it at the right price (financing is now readily available for this use). What about renting cars? Have comments, questions, or want to hear more?

Customer 52

Customer Retail Term Dealerships 52

Shawn Ryder

APRIL 4, 2025

Knowing where your potential customers spend their time online is half the battle. Engagement Opportunities: Through posts, shares, and comments, you can build a community that engages with your brand, improving customer loyalty. Facebook: The All-Rounder Facebook remains one of the most widely used social media platforms globally.

Networking 59

Networking Demographic Dealerships Automotive 59

Motor Trader

JANUARY 29, 2025

The expansion comes as part of Hyundai Motor UK’s broader retail network evolution strategy. This acquisition is just the first step in our planned expansion, and we look forward to delivering the best possible service for our customers. West Riding Group plans further expansion in the region alongside Hyundai Motor UK.

Networking 66

Networking Retail Customer Marketing 66

Shawn Ryder

MARCH 2, 2025

Data allows marketers to understand customer behavior, measure campaign success, and refine strategies based on real insights. Value of Customer Engagement Building meaningful relationships with customers is another lesson I hold dear. Over time, I learned the importance of data-driven decision-making.

Networking 59

Networking Marketing Customer Automotive 59