Motor Trader

AUGUST 21, 2024

The Business Performance categories recognise performance overall including sales, with electric, and customer satisfaction in sales and aftersales. DS Automobiles continues to expand its network with the opening of Stellantis & You Cribbs Causeway in Bristol. Wilmoths Maidstone was named Most Improved Retailer.

Networking 105

Networking Retail Marketing Sales 105

Motor Trader

SEPTEMBER 27, 2024

We are focused on making sure that we can reach as many customer types as possible” he said. It will also lead to a smoother customer journey because to deal direct is great. We need to give customers choice and certainty about the future. There are subscriptions you can buy to different providers.

Networking 105

Networking Retail Manufacturing Technology 105

Motor Trader

JANUARY 2, 2025

Ryders of Warrington has joined the KGM Motors UK dealer network, operating as Ryders KGM. For over three decades, our hands-on approach along with the strong relationships weve nurtured with our customers have set us apart. Their family-focused ethos and commitment to customer satisfaction align perfectly with our values.

Networking 105

Networking Principal Repairing Customer 105

Carscoops

MARCH 20, 2024

“We are upgrading our retail network, with expanded electric vehicle charging and convenience offers, in response to changing customer needs,” the oil and gas giant said in its Energy Transition Strategy 2024 document. ” The company did not specify where the retail locations it shuts down are located.

Networking 116

Networking Retail Customer Term 116

Motor Trader

SEPTEMBER 6, 2024

Mitchell Mazda celebrated its 20 th year as part of the Mazda UK dealership network. I truly believe it’s the focus on people – both colleagues and customers – that has been key to our success over the last two decades, and this approach will continue to be at the heart of everything we do in the future.

Networking 98

Networking Banking Dealerships Customer 98

CarExpert

JANUARY 20, 2025

Deepal is expanding its retail network in Australia, after launching late in 2024 with just four dealers across two cities. Deepal also promises to continue expanding its network throughout the first quarter of 2025, with more Queensland locations coming along with one in the Australian Capital Territory. Browse now.

Networking 98

Networking Retail Deal Dealerships 98

CarExpert

NOVEMBER 17, 2024

” “It also gives us that depth of experience and network they draw on as well, and a real opportunity as we launch into 2025. That will be all up and running on January 1.” More models are coming, too.

Networking 105

Networking Retail Deal Management 105

Carscoops

FEBRUARY 12, 2025

The customer says the dealer tried to sneakily remove the sticker after delivering the car back. ” A Buick and GMC dealership in Oak Creek, Wisconsin, has come under fire after it was revealed an employee left a racial slur on the oil change sticker of a customer. .”

Customer 103

Customer Networking Dealerships 103

CarExpert

SEPTEMBER 6, 2024

Audi Australia says its focus on customer service will help its vehicles stand out against a “flood” of new brands to our market. I think every new competitor in the market is a threat in some way, shape or form, whether it’s the price position and it brings customers down to a different price level. ” It’s very dynamic.

Customer 98

Customer Networking Manufacturing Retail 98

Carscoops

JUNE 13, 2024

Infiniti wants to increase its market share, luring back previous customers that fled to Lexus and Acura. The luxury brand is also targeting a more affluent type of customer, starting with the Infiniti QX80. To achieve their goals, Infiniti is targeting a new type of customer: those with substantial disposable income.

Customer 116

Customer Retail Networking Demographic 116

Motor Trader

FEBRUARY 6, 2025

Skywell UK general manager, David Clark said: As a family-owned business, Bob Davies Car Sales has a long history, offering fantastic customer service, to car buyers in South Wales, and I am very pleased to welcome them to our growing network. Skywell offers the BE11, a D-segment all-electric family SUV.

Networking 85

Networking Repairing Retail Manufacturing 85

Carscoops

MAY 15, 2024

Peter Lanzavecchia, who owns Genesis of Cherry Hill in New Jersey, hired dedicated Genesis staff for the 20,000-square-foot facility so customers don’t feel like they’re in a Hyundai dealership. Genesis says it will have more than 40 dedicated storefronts by the end of this year.

Retail 111

Retail Networking Spread Sales 111

Carscoops

JANUARY 5, 2025

According to the Federal Trade Commission (FTC) and the state of Maryland, a local dealer network raked in millions thanks to deceptive practices. Drivers’ Data to Insurers The allegations claim violations of the FTC Act and Maryland’s Consumer Protection Act, accusing Lindsay of consistently misleading customers about pricing.

Buyer 116

Buyer Rebate Networking Insurance 116

Carscoops

DECEMBER 11, 2024

The carmaker isn’t just consolidating its network of dealers but will also optimize its local investments, abandoning areas where it can’t achieve long-term profitability and doubling down on regions that perform well, including Shanghai and Beijing. It is only sensible to adjust the dealer network respectively.

Networking 98

Networking Sales Dealerships Customer 98

CarExpert

MAY 13, 2024

Just to reiterate: Tesla will spend well over [US]$500M (A$757 million) expanding our Supercharger network to create thousands of NEW chargers this year,” Mr Musk posted. per cent across the opening four months of the year compared to the same period in 2023, delivering 14,866 vehicles to local customers.

Networking 126

Networking Technology Customer Development 126

Motor Trader

JANUARY 20, 2025

Ford terminated more than 50 retail dealers in January as part of its restructuring of the network. Back in 2020 Ford announced that it was going to reduce its network of sales outlets in half over the next five years. Light commercial vehicle sales have been growing in importance for the network and Ford.

Retail 130

Retail Networking Repairing Term 130

Carscoops

MAY 13, 2024

Laid off employees have expressed concern over Tesla’s ability to run its Supercharger network effectively after the staff reductions. Late last month, Tesla stunned the world by axing the entire 500-person team behind its network of fast-charging stations, and shuttering the department.

Networking 119

Networking Management Customer 119

Motor Trader

AUGUST 29, 2024

Matt Wrankmore will fill the role of Head of Garage Network at the business, following his promotion from Senior Operations Manager. He has over 25 years of experience working in sales roles within the automotive industry, and a track record of working with dealer networks and the parts aftermarket.

Networking 116

Networking Management Automotive Term 116

Turbo Marketing Solutions

SEPTEMBER 13, 2024

Artificial intelligence and predictive analytics are becoming game-changers for predicting customer behavior in the automotive industry. To keep up, one needs to understand how AI pulls insights from oceans of data—social media chatter, purchase histories, and beyond—to predict what customers want before even they know it themselves.

Customer 95

Customer Automotive Technology Marketing 95

Women Automotive Network

MAY 21, 2024

Why did you join the Women Automotive Network? I joined the Women Automotive Network because I want to support and provide another perspective, share my experiences, and help where I can to push the message that we are #BetterTogether. What’s more, giving opportunities to everyone should be the norm and not the exception.

Women 130

Women Management Networking Automotive 130

Carscoops

JANUARY 22, 2024

For example, it offers a month-to-month leasing program known as Evolve+ that allows customers from 14 states to drive a Hyundai vehicle up to 1,000 miles before they commit to buying one. It is also working hard to meet the charging needs of customers.

Sales 143

Sales Networking Term Customer 143

Carscoops

JANUARY 27, 2025

North American dealers express concern over the viability of their network amid declining sales. This shift comes as the brand struggles to revive its North American dealer network, which has been severely impacted by sluggish sales. “We’ve got 110 dealers in our U.S.

Networking 88

Networking Sales Repairing Technology 88

Women Automotive Network

OCTOBER 30, 2023

An impressive line-up of upcoming Leadership Interviews has been announced from Women Automotive Network including Jaclyn McQuaid, President and Managing Director, General Motors Europe; Linda Jackson, CEO of Peugeot; and Chris Feuell, CEO of Chrysler Brand, Stellantis.

Women 130

Women Networking Automotive Consulting 130

Autocar

JANUARY 7, 2024

Speaking to Autocar at the site’s launch, Gridserve CEO Toddington Harper said: “Our goal is to give people confidence to charge on the motorway network as quickly as they possibly can with a minimum of six high-powered chargers. “We We probably already have the highest reliability of any network. The good news is we're winning.

Networking 133

Networking Customer Term Technology 133

Auto Remarketing

FEBRUARY 18, 2025

1 when it comes to brand reputation, according to the latest study by customer review and reputation management platform Widewail. million Google customer reviews among 18,000 American new-car dealers in 2023 and 24, using artificial intelligence to find and analyze trends in customer experience at scale. Lexus is again No.

Repairing 126

Repairing Networking Retail Customer 126

Motor Trader

JULY 31, 2024

Stellantis has made changes to its leadership structure in the UK, merging the departments of Customer Experience and Network Development. Stephanie Howson has been appointed director of the department which focuses on customer experience in its network development strategy.

Networking 100

Networking Retail Development Customer 100

Women Automotive Network

AUGUST 14, 2024

In the most recent LinkedIn Live interview hosted by the Women Automotive Network , Nicole Scott, Technology Journalist sat down with Katharina Hopp, Senior Vice President at Bosch , to discuss the future of work in the automotive industry. This is where the importance of personal relationships and networks comes into play.

Women 130

Women Networking Automotive Technology 130

Best Selling Cars Blog

MARCH 21, 2024

Customers today are much better informed and cautious about how they spend their money. When it comes to big-ticket items like a home or cars, customers want to research and choose the best option available. However, customers are not too happy with excessive promotions or spam, and this is something you need to keep in mind.

Sales 130

Sales Dealerships Networking Retail 130

Autocar

FEBRUARY 3, 2025

The move comes after customer and dealer feedback confirmed the new system was causing confusion. Sales and marketing boss Marco Schubert said: This decision follows extensive discussions and aligns with the preferences of our customers and international dealer network.

Networking 122

Networking Customer Technology Sales 122

Autocar

JANUARY 11, 2024

So far, 200 chargers are available at 20 supermarkets Smart Charge to introduce 750 rapid chargers "across more than 100 stores" by the end of 2024 Sainsbury's has launched its own electric car charging brand, becoming the first supermarket in the UK to own and manage its own charging network.

Networking 143

Networking Management Customer 143

Women Automotive Network

DECEMBER 13, 2023

In the Women Automotive Networks most recent Leadership Interview, Micha Goebig, the founder and CEO of Go Big Coaching and Communications, had the honour of speaking with Linda Jackson, the Global CEO of Peugeot. The shift towards electrification, digitalization, and evolving customer experiences presents unparalleled opportunities.

Women 130

Women Networking Automotive Buyer 130

CarExpert

OCTOBER 3, 2024

The German carmaker has taken its partnership with electric vehicle (EV) charging network Chargefox further as it “fully integrates” its charging services through the Mercedes me Charge service. By doing so, we provide our customers a comprehensive network featuring transparent prices and easy access. ”

Networking 105

Networking Customer Marketing Technology 105

Carscoops

MARCH 15, 2024

Vehicles break down and need servicing for all kinds of reasons, and Tesla’s small service network has left many owners dissatisfied. Some were so angered by the network that they even led to the launch of a (failed) lawsuit , alleging that the automaker was monopolizing the market for service parts and charging customers exorbitantly.

Management 116

Management Repairing Networking Customer 116

AutoSuccessOnline

JULY 1, 2024

In this AutoSuccess Executive Spotlight, Brian Ankney hosts Tim Whalen from Voss Auto Network and Greg Uland from Reynolds to discuss the challenges and solutions for technician turnover in car dealerships. Tim shares Voss Auto Network’s successful strategy of developing their own technicians instead of hiring externally.

Networking 111

Networking Dealerships Term Development 111

Autocar

MAY 10, 2024

Mercedes sources say the decision to provide the CLE with V8 power is related not only to the lukewarm response to the PHEV C63 and GLC 63 models but also to feedback from its global dealer network. He added: “We will stay close to the feedback of people and customers, and then we will go from that.”

Networking 145

Networking Customer Buyer Sales 145

Autocar

FEBRUARY 5, 2024

The problems arose when JLR downsized its UK parts supply network from 18 warehouses to one ‘super-centre' Jaguar Land Rover (JLR) boss Adrian Mardell says that the firm has begun to resolve the parts backlog caused by delays at its new logistics hub – but has cautioned that it will take time for dealers to be able to repair all the cars affected.

Logistics 119

Logistics Networking Repairing Customer 119

Motor Trader

SEPTEMBER 9, 2024

The event was attended by VIP guests and dealers from across the 60-strong network of franchised retailer sites, which are dual branded with Jaecoo. We are building a futuristic brand for customers, with highly specified, premium models available at a competitive price.”

Networking 105

Networking Retail Customer Technology 105