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Why Customers Don’t Answer Calls and the Power of a Text-First Strategy

AutoSuccessOnline

Today’s customers are increasingly resistant to answering phone calls from businesses, especially car dealerships. To connect more effectively with potential customers, many dealerships are adopting a text-first strategy, which aligns better with modern communication habits.

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AI + Human Touch: How Dealerships Are Revolutionizing Customer Loyalty in 2025

Call Revu

The proof is in the pudding: By harnessing AI technologies to streamline customer interactions via gathering call insights and empower employees to personalize interactions in the name of improving customer engagement, automotive dealerships can strengthen and improve customer engagement in the long term, leading to a higher lifetime value.

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GM Doubles Down on Dropping CarPlay, Betting Big on a Custom In-Car Experience Without The Integration

Automotive Addicts

Despite the criticism, Cetinok insists that GM’s strategy of prioritizing its custom-built software platform, Ultifi , will enable the company to deliver a more cohesive, innovative in-car experience tailored specifically for GM drivers. Why Ditch CarPlay?

Customer 105
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Where do you find your target audience for customer discovery?

Shawn Ryder

In the modern marketing landscape, understanding where to find your target audience for customer discovery is crucial for the success of any automotive dealership. Customer discovery is the process of brainstorming, validating, and refining your understanding of who your potential customers are and how you can meet their needs.

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Can you be a good marketer if you do not manipulate?

Shawn Ryder

Marketing is often perceived as an art that merges intuition, data-driven decisions, and sometimes, manipulative tactics. However, a growing concern among consumers and ethical marketers alike is whether success in marketing must inherently involve manipulation. Here are several effective approaches to consider: 1.

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SEO Strategies for Dealerships: Proven Techniques to Sell More Cars in 2025

Turbo Marketing Solutions

You might think that simply having a website is enough, but effective SEO strategies are key to ensuring that potential customers find you first. Lets dive into proven strategies that can help dealerships attract more customers this coming year. But what does it really take to stand out among the competition?

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Omoda and Jaecoo strive to solve aftersales issues

Autocar

Chery duo Jaecoo and Omoda will work with UK industry body to improve security, ease of repair Chinese newcomers Omoda and Jaecoo have teamed up with a leading insurer-backed organisation in a bid to avoid the aftersales issues that have plagued insurers and customers since their compatriots started entering the UK market.

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