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Skywell UK general manager, David Clark said: As a family-owned business, Bob Davies Car Sales has a long history, offering fantastic customer service, to car buyers in South Wales, and I am very pleased to welcome them to our growing network. Skywell offers the BE11, a D-segment all-electric family SUV.
Scout has decided against using VW’s huge network of dealers to sell its models. While Tesla was a trailblazer for direct-to-customer sales in the US, it faced many legal hurdles in skirting regulations designed to protect franchised dealerships. VW insisted Scout is an independent brand, despite being backed by the conglomerate.
New EV charge card unlocks discounted rates for fleets Network's new charge card promises cheaper, simpler fuelling of electric vehicles for business users Ionity has launched an EV charge card with discounted rates for fleetsas part of an effort to attract time-sensitive business drivers to its fast-growing network of rapid-charging hubs.
Despite total new car sales increasing 6% for the year to date, those to private buyers are down 11.8%, figures from the Society of Motor Manufacturers and Traders show. We’ve noticed a higher volume of customers with older vehicles seeking warranty protection for them,” he said. Among these cars, 10.5 million are aged over 12 years.
Suzuki is set to introduce a 10-year Service Activated Warranty Scheme for UK and Irish customers. Service Activated Warranty is offered once the vehicle reaches the end of its manufacturer warranty period of three years / 60,000 miles and is booked in for its next scheduled service within the Suzuki Dealer network.
VW appeals to drivers who want a touch of refinement without breaking the bank, while Toyotas reliability – especially with hybrid technology – keeps customers coming back. Some manufacturers have been struggling to maintain customer loyalty. Thompson said: Volkswagen and Toyota also make sense in the top three.
While the Chinese automaker is well-known as one of the world’s leading battery-electric vehicle manufacturers, it actually sells more plug-in hybrids than full EVs. A stronger dealership network and, crucially, a broader lineup of plug-in hybrids are key pieces still missing from the puzzle.
The manufacturer has launched a new Power Promise, giving every buyer of one of its EVs a free home charger with home energy credit from Octopus Energy to cover up to 10,000 miles. There are also some of our Fiesta customers who have been waiting for this vehicle.
We are focused on making sure that we can reach as many customer types as possible” he said. It will also lead to a smoother customer journey because to deal direct is great. We need to give customers choice and certainty about the future. I think the industry as a whole needs help in that area.”
The new Subaru Forester e-BOXER is now available to order through the manufacturers UK dealer network. This new Forester will play a crucial role in our UK growth strategy, appealing to both our loyal customers and a new generation of SUV buyers, who prioritise genuine capability alongside comfort and safety.
Other manufacturers, including Isuzu, have moved to boost sales of the impacted vehicles ahead of the tax hike. Across Hendys network, 18 outlets sell and service a wide range of new and used commercial vehicles from Ford, Renault, Nissan, Vauxhall, Land Rover, and IVECO.
Audi Australia says its focus on customer service will help its vehicles stand out against a “flood” of new brands to our market. There’s a lot of cars coming, there’s a lot of Chinese manufacturers coming,” Audi Australia CEO Jeff Mannering told CarExpert. It’s the beginning of a transition. It’s very dynamic.
In 2024, one of the prominent industry events for car dealerships is the NADA Show, which offers valuable insights into industry trends, educational sessions, and networking opportunities. These events are often less about spectacle and more about fostering genuine connections between the dealership and its customers.
As the 3G network is shutting down in Australia, is anything going to happen to your car? Ahead of Telstra and Optus’s axing of its 3G mobile network in the country – due to begin at the end of August – a vast majority of drivers are unsure of what this could mean for their cars. We spoke to various brands to find out.
Model Year 2026 versions of the Volvo EX90 and Polestar 3 electric SUV twins add a new processor with more computing power and existing customers wont miss out. Polestar said it will contact existing Polestar 3 owners to organise the fitment of the new processor at their closest service centre once the upgrade becomes available.
by CallRevu Original Equipment Manufacturers are leaning into brand management this year, and its no surprise: With service inconsistencies and trust gaps across dealership networks on the rise, OEMs are investing in centralized data, unified standards, and brand-aligned training to create a more seamless, reliable, and predictable customer journey.
IONNA and Toyota Motor North America (Toyota) recently announced that Toyota has joined seven other automakers as an investor in IONNA to support the buildout of its high-powered charging network for battery electric vehicles (BEVs) across North America. and Canada,” said Ted Ogawa, president and CEO of Toyota Motor North America.
Motus Commercials has joined Novuna Vehicle Solutions’ approved network of independent and franchised garages. As a result, Motus will provide service, maintenance and repairs to Novuna’s customers. Matt Lawrenson, MD of Motus Commercials, said: “We are pleased to be part of the Novuna Vehicle Solutions’ approved network.
anniversary, delivering premium hand tools, storage solutions and efficiencies to automotive, aviation and manufacturing professionals across the U.S., The company’s commitment to quality and innovation, including its lifetime warranty on all hand tools, has driven consistent growth and customer loyalty throughout the decade.
In the rapidly evolving auto dealership industry, delivering outstanding customer service has emerged as a paramount strategy for differentiation and growth. The implications of this dynamic environment are clear—dealerships must prioritize every customer interaction, turning it into an opportunity for excellence. A study by J.D.
Our aim is to recognise and reward the very best in the transport industry and create a networking evening with all the glamour and glitz of a Motor Trader event evening.” ” Motor Trader Commercial Industry Awards categories are for Dealers, Suppliers, Manufacturers and Innovation.
Attending NADA offers dealerships a wealth of opportunities for growth, networking and innovation. Networking Opportunities The event attracts professionals from across the automotive industry, including manufacturers, vendors and other dealerships.
In February, Honda unveiled the production version of its CR-V e:FCEV plug-in, which goes on lease sale to customers in Japan and the US later this year. The FCEV is powered by a fuel cell system made by a GM and Honda joint venture called Fuel Cell System Manufacturing (FCSM), based in Michigan.
This could be a combination of customer preference but also the offerings of manufacturers,” an AADA spokesperson told Drive. There has undoubtedly been a move away from colourful cars in recent years. This also extends to funky interiors and more niche models.
Chinese manufacturer Chery International’s Omoda & Jaecoo has officially launched in the UK at Magazine London, a huge cube-like event structure on the banks of the Thames, beside the O2 in Greenwich, south-east London. Since then, it has extended its retailer network to include a raft of well-known groups. million units.
Gary Armstrong, MD of Evans Halshaw, said: We are delighted to expand our Hyundai network with a fourth store and look forward to welcoming colleagues to the business. Sales and Motability customers can continue their buying journey at Evans Halshaw Hyundai Leicester.
Originating from Connecticut and New Jersey, Locomobile and Mercer Motor Cars produced some of the quickest and most customized vehicles of the time. Concurrently, in Springfield, Massachusetts, about 1896, the Duryea Motor Wagon would be acknowledged as the first automobile marketed in the United States via serial manufacture.
Wait times vary depending on the model, variant and specification requirements of each customer. Toyota dealers are best placed to continue to provide updates to our customers on delivery timeframes for individual orders, they told Drive. What is the wait time for the Toyota HiLux? litre four-cylinder engine.
The Women Automotive Network is a global community of 39,000 from 108 countries. His focus is on future trends and customer needs, particularly in the 10-year time frame. He focuses on understanding future trends and customer needs, especially over a 10-year horizon.
Brayleys Cars now represents nine manufacturers with over 30 dealerships, with expectations to expand. Csaba Vincze, network development and customer quality director at Nissan GB, said: ‘‘We appreciate the rebranding exercise that the Group has announced. “A
It emphasises a commitment to delivering a positive purchase and ownership experience which includes ensuring vehicles are manufactured to a high standard and that spare parts are available once a new model is launched to allow routine maintenance to be carried out.
Ford will offer its own branded CCS to NACS adapter, which is manufactured by Lectron. Ford customers have also reported issues with previous adapters, including slow charging and port damage. By adopting NACS in favors of CCS, Ford’s vehicles will be able to have access to Tesla’s expansive Supercharger network.
Alongside the launch of these new models, as well as preparations for the first Tourbillions to be delivered in 2026, the French hypercar manufacturer is looking to grow its aftersales service to ensure Bugatti models, including the Veyron and Chiron, can be enjoyed for decades to come. ” Bugatti Service training
And unlike Mitsubishi – which in October 2020 became the first brand to market a 10-year warranty, but with only a 200,000km distance limit – there is no mention of a requirement for customers to have their car serviced within the MG dealer network to access the full decade of coverage.
The 2025 Honda CR-V e:FCEV is manufactured at the automaker’s Performance Manufacturing Center in Marysville, Ohio. It will be available for customer leasing in California beginning later this year. Equipment includes the 10.2-inch Earlier reports suggest that the SUV will also be offered in Japan.
The four heads of the Stellantis dealer network in Europe handling sales of Abarth, Alfa Romeo, Citroen, DS, Fiat, Lancia, Jeep, Opel, and Peugeot cars have written to the European Commission president, Ursula von der Leyen, asking the Commission to relax fleet average CO2 emissions targets due to come into force next year. .”
Necessary upgrades to prepare Australia’s car dealerships for the transition to electric vehicles (EV) could result in customers wearing the cost of the estimated billion-dollar investment, the industry’s peak lobby group has claimed.
The recall involves adapters manufactured between March 14 and April 8, 2024. Charging adapters have been in the news a lot lately as a number of automakers recently gained access to the Tesla Supercharger Network. Interestingly, the recall was initiated after a YouTuber reported an issue with their Lectron adapter.
Partnering up Automotive manufacturers love to partner up with channels and brands in the sports industry, especially sports media, because millions of people around the world, young and old, watch sports events. The world sees the company as more than a car manufacturer. BMW BMW are masters of marketing.
Examples include the use of the tricolor motif as well as an apparent webpage that called DR an “Italian automotive group that in 2006 … made his debut among car manufacturers.” ” In another photo, a vehicle in a customs area was complete other than the grille, which was just missing a DR logo. ”
The electric vehicle (EV) company Fisker announced its plan to sell all nearly 5,000 unsold vehicles manufactured in 2023 by the end of the first quarter. To address the surplus inventory, Fisker aims to sell the vehicles manufactured in the previous year, expecting this move to generate substantial cash flow in the first quarter.
With over 150 technicians and 35 sites across London, Essex, Hertfordshire, Suffolk, Buckinghamshire and Bedfordshire, Glyn Hopkin is one of the UK’s largest and most successful dealership networks, supporting multiple manufacturer brands including MG, Nissan, Renault, Suzuki and Kia.
Given this city is known for the Toyota Motor Manufacturing plant, local residents are often shopping for Toyota vehicles, making it vital for dealerships to appear prominently in localized search results. User Engagement: Regularly responding to comments and messages enhances customer relationships and builds loyalty.
This experience allowed me to interact with dozens of women at various stages of their careers, from retail and service to manufacturing and vendor partners. Regardless of their background, everyone was focused on how best to develop our skills, networks, and communities.
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