CarExpert

JANUARY 16, 2024

We couldn’t be more excited,” said Jordan Oon, Arise Racing GT’s team principal. The category is jointly managed by SRO Motorsports Group and Australian Racing Group, and is one of just four official GT World Challenges globally alongside Europe, America and Asia.

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Principal Manufacturing Customer Management 98

Canadian Auto Dealer

JULY 29, 2024

I told them the car had passed safety a year earlier, and he simply said: “A vehicle can pass safety with minimum requirements.” This next part of the customer experience wasn’t great. I shot a note to the Dealer Principal about my experience and I got a call from the dealership’s service manager. for parts and $930.00 (5.4

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Customer Principal Dealerships Management 52

Autocar

MARCH 1, 2024

In October 2023, Cyril Dorsaz, then principal product manager at Porsche Digital in the US, highlighted the downside of Apple CarPlay, telling Ars Technica: "You have to switch back and forth to control some features around media, for example, some more specific features around climate.

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Principal Customer Automotive Management 112

Auto Remarketing

OCTOBER 2, 2024

As one dealer principal told me while I was gathering facts and information for this article: “When we are going through a phase with margin compression like we are now — we look at EVERY expense to see, where we can reduce or cut costs.” The other side of the scale — or the equation — is costs.

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ROI Retail Principal Management 98

Automotive Mastermind

JANUARY 26, 2023

Even as inventory levels begin to normalize , dealers should still expect to see higher interest rates and corresponding monthly payments, likely to continue curbing customer demand and impacting dealership loyalty for the foreseeable future. Customers who are loyal to an automotive brand are invaluable to dealers.

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Customer Dealerships Management Buyer 52

AutoSuccessOnline

JANUARY 23, 2024

Zuriki brings 20+ years of leadership experience in the software industry and is recognized as a customer-focused and data-driven strategist, capable of delivering scalable products, fostering cross-functional collaboration, and driving customer delight and financial success. For more information, visit [link].

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Technology Principal Management Customer 52

Auto Remarketing

NOVEMBER 14, 2024

What dealer principals should be focused on — is what they can control. Strategies for performance optimization To increase the value of a dealership, principals should consider how to best leverage and optimize their capital – human, financial, relational, and intellectual – to maximize the sale price when it’s time to transact.

Dealerships 52

Dealerships Automotive Principal Supply Chain 52

DealerTrack Insights

NOVEMBER 14, 2022

Garry Shirley, Performance Manager at Dealertrack DMS, recently sat down with a diverse panel of dealers to discuss a shift in focus toward fixed ops. The Dealer Principals and Managers who participated in our panel shared real-life tips and strategies that delivered measurable results for both their bottom line and customer satisfaction.

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Principal Management Customer Dealerships 52

Car Examer

JUNE 20, 2024

Date: June 03, 2024 Audience: Dealer Principal, Sales Manager, Admin Ford’s Confidence in EcoBoost Technology Book inspection Ford stands behind the reliability of its EcoBoost engines, provided that the stated maintenance and service guidelines are followed. Contact details are available on the Ford UK website. Buying a used VW.

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Principal Repairing Customer Manufacturing 59

Autoleadstar

NOVEMBER 13, 2024

With an overwhelming 81% of dealerships expecting their AI budgets to rise in 2025, the automotive industry is on the cusp of a technological transformation aimed at enhancing operational efficiency and customer experience. Acknowledging these hurdles is critical for maximizing the benefits of AI in enhancing customer experiences.

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Dealerships Principal ROI Customer 52

Canadian Auto Dealer

MARCH 1, 2024

Customers simply wanted our new and used vehicles, regardless of the customer experience and price. Experienced, recycled sales consultants are more likely to bring bad habits, short cuts, “their way” and a confrontational attitude with Sales Managers. Expose customers to your sales process (be proud of it!) No surprises.

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Consulting Sales Principal Management 52

AutoSuccessOnline

JUNE 10, 2024

As a result, traditional auto dealerships are under pressure to adapt their service models and customer approach to stay competitive and retain their customer base. He sees several prevailing challenges that hinder customer retention in dealership services. They don’t make the customers feel special.”

Consulting 52

Consulting Principal Repairing Dealerships 52

AutoSuccessOnline

SEPTEMBER 24, 2024

My mom then became the seventh female Toyota dealer principal in the nation. One hour later that same day, I also got a call from Toyota’s human resources saying I was one in only 10 who got into the 2009 Management Training Program. Also, your customers and employees will always remember the fun times more than the bad times.

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Women Networking Principal Automotive 75

Motor Trader

APRIL 16, 2024

Mark Radcliffe, FRF managing director, said: “This award reflects the hard work of the whole team. It’s a great recognition for us all and demonstrates our commitment to and investment in the business and our aim to deliver the highest level of customer experience through an engaged and highly motivated team.”

Retail 52

Retail Principal Customer Management 52

Canadian Auto Dealer

MARCH 30, 2024

I n the first quarter of any given year, we are often asked by Sales Managers, General Manager and Dealer Principals alike, “What should be the focus of our variable training this year?” Digital sales processes: Up to 50 per cent of customers will email a dealership prior to visiting the showroom.

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Consulting Principal Dealerships Management 52

AutoSuccessOnline

JUNE 18, 2024

Better Car People’s mission is to equip automotive dealerships and OEMs with digital solutions that streamline operations and enhance the customer experience,” stated Aaron Kleinhandler , BCP’s CEO. “We BCP combines live agents and technology to handle customers quickly and carefully.

Retail 52

Retail Principal Consulting Technology 52

Turbo Marketing Solutions

NOVEMBER 1, 2021

Welcome to the world of automotive conquest sales - a thrilling domain where customer acquisition, sales strategies, and market domination converge! Harnessing the Power of Clarity for Conquest Sales Success to Sell More Cars Even committed and ultra-driven Dealer Principals and General Managers need CLARITY to achieve results.

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Automotive Principal Management Customer 52

AutoSuccessOnline

APRIL 24, 2024

. “Schomp and Third Set are working together on this new venture, Audi Napa Valley, committed to the same values of integrity, service, teamwork and excellence that have made our other Fairfield dealerships successful,” said Aaron Wallace, CEO and dealer principal for the Schomp Automotive Group. “One Price. One Person.

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Principal Consulting Dealerships Electronics 52

3 Brothers Autosale

DECEMBER 20, 2023

This not only makes your monthly payments more manageable but also ensures that a significant portion of your payment goes towards reducing the principal amount. Communicate openly, inquire about loyalty programs, and stay informed about any special financing offers for existing customers.

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Finance Down Payment Pre-Qualify Banking 100

Canadian Auto Dealer

MARCH 22, 2024

Several dealers, speaking on the condition of anonymity because of the sensitivity of the matter, say the move was thrust upon them in a memo sent out March 5 to dealer principals and general managers. There’s a reason they are doing this. We shouldn’t have to bear the brunt of bad decisions.”

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Principal Dealerships Manufacturing Management 52

Auto Remarketing

JANUARY 8, 2025

Transforming buy-here, pay-here operations BHPH dealers can also leverage blockchain to improve operations and customer relationships: Secure transactions: Payments for cars or services can be recorded on a blockchain, ensuring clear, indisputable records of transactions. Brad can be reached via email at brad@leroylynn.com.

Automotive 52

Automotive Supply Chain Finance Consulting 52

Turbo Marketing Solutions

NOVEMBER 2, 2021

Here’s a list of the top frequently asked questions we receive about how Turbo’s Automotive Conquest Funnelling Method can help you increase your sales from conquest customers. Confidence: The final element is confidence, knowing you have dedicated support and coaching to help you customize our proven roadmap to your specific situation.

Automotive 52

Automotive Principal Customer Management 52

Canadian Auto Dealer

JUNE 3, 2024

We may have to tell a customer what type of fuel to put into the car, but for EV we have to explain about charging capacity, weather degradation and all of these new things that are not big deals at all, but for the average salesperson it’s a real shift in the way that they historically sold the products that we sell.” Decide for yourself.”

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Sales Principal Retail Dealerships 52

Drive.com

JANUARY 14, 2025

Piastri who is managed by nine-time Grand Prix winner and fellow Australian, Mark Webber instead signed for McLaren, vindicated by his strong results since, and who he will continue to drive for in 2025. The post Australian F1 star Jack Doohan’s career already under threat appeared first on Drive.

Principal 56

Principal Deal Management Customer 56

AutoSuccessOnline

AUGUST 9, 2024

The most recent cyber event that affected thousands of dealerships across the country is just the latest example of how dealers, dealership senior leaders and principals must constantly think about the big picture and best practices. Dealers must always encourage open lines of communication between sales and F&I.

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Principal Dealerships Insurance Customer 52

DealerTrack Insights

DECEMBER 27, 2021

Go Digital The move to digital shopping, servicing, and even inventory management is changing. Your dealership depends on data from your DMS to manage everything from payroll to parts inventory to Tech Time. Going digital is a no brainer, for your customers at least. This concept also applies to your customers.

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Deal Marketing Principal Dealerships 52

Dealer World

JANUARY 9, 2024

It also underscores that the buy/sell market is seeing more and more dealership groups adding scale to their regional platforms through local acquisitions,” said Erin Kerrigan, founder and managing director of Kerrigan Advisors. “We

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Dealerships Sales Retail Principal 83

Automotive Mastermind

JANUARY 12, 2023

“Looking back at a tumultuous year for auto demand, the December sales result reflects apparent steadiness in the market,” said Chris Hopson, principal analyst at S&P Global Mobility. The SAAR reading would be the lowest for a month since May 2022, bringing the full year’s U.S. sales volumes are expected to reach 14.8

Marketing 52

Marketing Supply Chain Dealerships Principal 52

Automotive Mastermind

FEBRUARY 11, 2022

According to a recent survey by CDK Global and NADA, 86% of dealership respondents plan on continuing to focus on customer experience despite inventory shortages – and 94% are reevaluating their sales processes with an eye on the future. Customer loyalty and pre-owned vehicle acquisitions also serve as key contributors to sales revenue.

Dealerships 52

Dealerships Supply Chain Customer Principal 52

Canadian Auto Dealer

MAY 14, 2024

David is the managing principal, while Michael is the CEO. There’s a real experienced manager in place, but with Hyundai we had more customers there than we had initially, so my brother took on responsibility and moved there.” “The It was one thing when we just had the Subaru store.

Principal 52

Principal Dealerships Networking Retail 52

DealerTrack Insights

JANUARY 12, 2022

While general managers and dealer principals rely on data to measure performance and gross profit analysis, your sales, service, and back-office depend on flexible reporting and timely insights to make important decisions, too. And it goes beyond the top-level decision-makers, too. Ready to see new technology in action?

Dealerships 52

Dealerships Technology Principal Management 52

Terry Lancaster

MARCH 29, 2024

I’ve worked with thousands of dealer principals, managers, and salespeople providing proven strategies for making the cash register ring. I help car dealers and salespeople sell more cars , make more money, get more reviews, more referrals, and more repeat business by building deeper, stronger, more authentic relationships.

Dealerships 52

Dealerships Principal Automotive Sales 52

Terry Lancaster

AUGUST 1, 2023

The Definitive Guide to F & I How the choices your dealership makes in choosing, training, and rewarding your F & I department can boost your profits , improve your customer satisfaction , and skyrocket your customer retention. How to increase customer retention. How to make an appealing proposition to any customer.

Dealerships 52

Dealerships Automotive Finance Management 52

Terry Lancaster

OCTOBER 25, 2023

I’ve worked with thousands of dealer principals, managers, and salespeople providing proven strategies for making the cash register ring. I help car dealers and salespeople sell more cars , make more money, get more reviews, more referrals, and more repeat business by building deeper, stronger, more authentic relationships.

Principal 52

Principal Dealerships Automotive Sales 52

VinSolutions

JULY 12, 2018

Keynote speakers and a customer panel will focus on a variety of topics relevant to auto dealerships today while breakout training sessions will go in depth on topics such as processes, desking and effective reporting. VinSolutions’ Connect CRM is critical to our business. If you are a VinSolutions user, it should be a must-attend event.

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Principal Dealerships Management Automotive 40

AutoSuccessOnline

FEBRUARY 16, 2024

So, it makes sense that some of those female dealers are looking to increase that representation in order to better reflect their communities and customers. Meet Ashlee Church, the general manager (GM) of Volkswagen of Marion in southern Illinois. Another one of Volkswagen of Marion’s core values is transparency with the customer. “I

Women 52

Women Dealerships Management Customer 52

AutoSuccessOnline

NOVEMBER 15, 2024

Acquisition-First Principals I’ll leave you with this: if you’re serious about becoming self-sufficient and breaking away from auctions, tired of paying crazy buy fees, want to buy the best inventory and grow the best customer base, here are the steps I would take to build a public acquisition campaign at scale: 1.

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Principal Retail Spread Buyer 52