Shawn Ryder

SEPTEMBER 27, 2024

In today’s digital age, online reputation management has become a critical component for car dealerships looking to drive sales and foster customer loyalty. One of the most powerful tools for managing your online reputation is customer reviews. 90% trust reviews from other customers as much as personal recommendations.

Management 52

Management Customer Dealerships Sales 52

AutoSuccessOnline

OCTOBER 15, 2024

Terry Dortch, founder and CEO of Automotive Risk Management Partners , announced in a press release a strategic leap in auto dealership cybersecurity with the addition of Ridgeback Network Defense to its portfolio of physical and digital compliance and cyber security programs. offensive cybersecurity makes it costly for them to do so.

Management 52

Management Technology Automotive Networking 52

CarExpert

NOVEMBER 17, 2024

Speaking with media at the local launch of the new Polestar 4 mid-sized SUV, managing director Scott Maynard said the EV specialist will open seven new sites around the country in collaboration with five different retail partners. ” 100s of new car deals are available through CarExpert right now. . More models are coming, too.

Networking 59

Networking Retail Deal Management 59

Motor Trader

NOVEMBER 11, 2024

Stellantis UK has appointed Vizion to be the sole provider of accident management services to the nine brands served by the Multi-Brand Accident Repair Programme in the UK. Vizion has pioneered the development of Cortex, Lenz, Vizion Drive, Green Earth and the Autoflow Bodyshop Management System.

Management 52

Management Repairing Insurance Networking 52

Call Revu

MAY 2, 2024

This partnership marks another stride in the realm of brand reputation management, leveraging Merchant Centric’s expertise to enhance the overall customer experience in automotive retail. By deepening our understanding of what customers and prospects are saying, we are set to transform brand reputation management for dealerships.

Retail 52

Retail Management Customer Automotive 52

Carscoops

MARCH 15, 2024

” The posting shows that the EV maker is recruiting a senior manager for a team called the “Zero Service” Tesla writes that it is looking for “a highly motivated Senior Manager to join our Service Operations organization and lead the team responsible to identify and eliminate the reasons for our cars to require service.”

Management 112

Management Repairing Networking Customer 112

Women Automotive Network

NOVEMBER 3, 2023

An interview with Patrícia Cavaco, Sustainability Manager at Yazaki! Why did you join the Women Automotive Network? I became a member of the Women in Automotive Network because I strongly believe in the impact of professional communities. What are your predictions for the automotive industry in 2023?

Management 130

Management Women Networking Automotive 130

Motor Trader

OCTOBER 3, 2024

Motor Trader joined Omoda and Jaecoo management and dealers at the brand’s launch party in August. At the end of 2023, in the UK market Chery had already recruited Endeavour Automotive, Listers and Peter Vardy to its dealer network as it prepared for the launch of the Omoda 5 in March 2024. million units.

Networking 52

Networking Retail Banking Manufacturing 52

Canadian Auto Dealer

JULY 16, 2024

The current President of Nissan Canada (NCI), Steve Milette, is shifting his focus after being named Division Vice President of Dealer Network Development and Customer Resources and Training at Nissan U.S. The announcement is part of a series of senior management appointments in North America effective Aug. and Canada.

Networking 52

Networking Management Development Customer 52

CarExpert

FEBRUARY 4, 2024

The Royal Automobile Club of Victoria (RACV) is replacing 24 electric car chargers sourced from Australian firm Tritium as it overhauls and expands its charging network. The organisation will replace first-generation Tritium DC chargers as it commits to a “significant upgrade” of its network.

Networking 111

Networking Customer Management Term 111

AutoSuccessOnline

FEBRUARY 21, 2024

Dealer Services Network (DSN) announces the newest addition to its executive team, Jennifer Somers, who will serve as its director of technology. We are thrilled to welcome Jennifer to our leadership team,” stated Joe Palumbo, chief executive officer, Dealer Services Network. “We For more information, visit frontenac.com.

Networking 52

Networking Management Technology Development 52

Fladco

JULY 5, 2024

Managing vehicle inventory efficiently is crucial for auto dealerships. It directly impacts profits, customer satisfaction, and operational efficiency. This blog will delve into best practices for managing vehicle inventory, optimizing stock levels, and reducing overhead costs for Florida dealerships.

Management 52

Management Dealerships Networking Manufacturing 52

AutoSuccessOnline

JANUARY 5, 2024

Dealer Services Network (DSN), a technology-enabled provider of title and registration services for mobility customers, announced in a press release its recent acquisition of QuickView Technologies. We are eager to combine our technology and expertise, providing customers with even more robust solutions to drive success.”

Networking 52

Networking Technology Dealerships Customer 52

Women Automotive Network

MAY 21, 2024

Why did you join the Women Automotive Network? I joined the Women Automotive Network because I want to support and provide another perspective, share my experiences, and help where I can to push the message that we are #BetterTogether. What’s more, giving opportunities to everyone should be the norm and not the exception.

Women 130

Women Management Networking Automotive 130

Motor Trader

MAY 7, 2024

Suzuki GB has announced Jon Coles as its new general manager for dealer development. Taking over from Mark Hallam who retired in March, Coles will lead a team of eight and is responsible for all aspects of network development.

Development 59

Development Management Networking Sales 59

Turbo Marketing Solutions

JANUARY 31, 2024

In 2024, one of the prominent industry events for car dealerships is the NADA Show, which offers valuable insights into industry trends, educational sessions, and networking opportunities. These events are often less about spectacle and more about fostering genuine connections between the dealership and its customers.

Networking 98

Networking Dealerships Automotive Marketing 98

Motor Trader

JUNE 7, 2024

This allows a customer to book an electric car and test it out over a longer period of time, when compared to a traditional test drive from the dealership. Should the customer go on to buy a Kia, the rental cost is refunded. Customers can book by the day, week or month. Every Kia Rental location offers rental of two EVs.

Networking 52

Networking Dealerships Customer Management 52

Autocar

FEBRUARY 22, 2024

Andrew told Autocar that “on the surface, you won’t notice any difference” as a result of this corporate restructuring, but the changes to the retail network have significant potential implications for Genesis’s performance. “The The point of difference will be what it means for the customer," Andrew said. "It

Retail 98

Retail Networking Marketing Customer 98

Motor Trader

MAY 2, 2024

KGM Motors UK has appointed Keith Chaffe (pictured r) as its new head of technical and customer service to strengthen the brand’s aftersales team. I’m very much looking forward to leading the support of our customer and dealer network to deliver the best service possible.” His most recent role at Opus IVS was technical manager.

Customer 59

Customer Networking Management Automotive 59

Auto Alert

MAY 30, 2024

The Top 10 Skills of a Successful Automotive Sales Manager Leadership can make or break a dealership. Here are 10 skills that successful Automotive Sales managers have in common. What is an Automotive Sales Manager? Typical characteristics and skills you want to see in a sales manager include: 1.

Management 62

Management Automotive Sales Sales Goals 62

AutoSuccessOnline

JULY 3, 2024

One key area that can significantly impact operational efficiency is document management. Effectively managing the vast number of documents produced in a dealership ensures smooth operations, compliance and improved customer service. In our fast-paced automotive industry, efficiency and organization are crucial.

Management 52

Management Dealerships Deal Banking 52

Automotive Mastermind

AUGUST 16, 2024

Managing electric vehicle (EV) sales has been a unique challenge for automakers and dealers in 2024. Despite some customer hesitation, S&P Global Mobility’s June 2024 light vehicle forecast predicts BEV vehicle production to continue at a fairly aggressive pace. In recent months, EV sales have slowed as compared to previous years.

Management 52

Management Dealerships Sales Customer 52

Shawn Ryder

FEBRUARY 6, 2024

Introduction Becoming a manager in a car dealership involves a journey of professional development, experience accumulation, and strategic networking. Gaining Industry Experience The first step towards management is gaining relevant experience in the car dealership industry.

Management 40

Management Dealerships Networking Consulting 40

Motor Trader

AUGUST 29, 2024

Matt Wrankmore will fill the role of Head of Garage Network at the business, following his promotion from Senior Operations Manager. He has over 25 years of experience working in sales roles within the automotive industry, and a track record of working with dealer networks and the parts aftermarket.

Networking 116

Networking Management Automotive Development 116

Fladco

MARCH 20, 2024

In the rapidly evolving auto dealership industry, delivering outstanding customer service has emerged as a paramount strategy for differentiation and growth. The implications of this dynamic environment are clear—dealerships must prioritize every customer interaction, turning it into an opportunity for excellence. A study by J.D.

Customer 105

Customer Dealerships Demographic Networking 105

Shawn Ryder

OCTOBER 16, 2024

In today’s digital age, customer reviews play a crucial role in shaping the reputation of your car dealership. With potential buyers relying heavily on the experiences of previous customers, managing your online presence is more important than ever. Timely responses show that you value customer feedback.

Customer 52

Customer Dealerships Networking Management 52

Shawn Ryder

OCTOBER 11, 2024

In today’s digital age, customer engagement is essential for automotive dealerships to thrive. The way consumers interact with brands has evolved drastically, and dealerships must adapt to these changes to capture and retain customers. Engaged customers are 23% more likely to make repeat purchases (source: Gartner ).

Customer 52

Customer Dealerships Automotive Networking 52

AutoRaptor

DECEMBER 20, 2023

Car sales are a critical aspect of any dealership’s success, and the role of a car sales manager is vital in ensuring that the sales team achieves outstanding results. A car sales manager is responsible for overseeing the sales operations , managing the sales team, and driving revenue growth.

Management 52

Management Sales Dealerships Finance 52

Shawn Ryder

JUNE 30, 2024

In these moments, your ability to stay calm and collected is crucial in ensuring the situation is managed effectively. Imagine not being able to access customer information, process sales transactions, or manage inventory effectively.

Management 52

Management Dealerships Customer Development 52

Shawn Ryder

OCTOBER 1, 2024

In today’s digital age, customer reviews can make or break a car dealership’s reputation. With potential buyers increasingly relying on the experiences of others to inform their purchase decisions, managing your online reputation has never been more critical. Strategies for Enhancing Your Online Reputation 1.

Customer 52

Customer Dealerships Networking Management 52

Shawn Ryder

OCTOBER 5, 2024

In today’s fast-paced digital world, engaging customers effectively is essential for automotive dealerships looking to thrive in a competitive market. This blog post will cover best practices for engaging customers in the digital age, including actionable steps that dealerships can take to improve their digital marketing efforts.

Customer 52

Customer Dealerships Automotive Demographic 52

AutoSuccessOnline

MARCH 8, 2024

Document management and storage are one aspect of the Safeguards Rule that challenges many dealers. An employee who makes a mistake as simple as leaving a deal jacket on a table in the lounge or someone’s desk can potentially expose a customer’s sensitive and personal information and put a car dealership at risk for hefty fines.

Management 52

Management Dealerships Deal Finance 52

AutoSuccessOnline

FEBRUARY 1, 2024

“A customer’s time is valuable, and every minute matters,” said Mike Hanna, CEO of TrueSpot. Whether the customer is waiting to test drive a vehicle or get their car back from being serviced, efficient use of their time directly increases the very important customer satisfaction scores.”

Management 52

Management Electronics Networking Dealerships 52

AutoSuccessOnline

JUNE 13, 2024

Imagine if every customer who showed up at your website or every customer who walked into the front door of your dealership had a sign over their head or literally told you, “Hey, here’s my income. By consolidating data from multiple sources into a single platform, CDPs offer a unified and comprehensive view of the customer.

Customer 52

Customer Dealerships Banking Networking 52

Shawn Ryder

SEPTEMBER 28, 2024

The Importance of Educating Customers on Car Maintenance Empowering Customers with Knowledge Educating customers about car maintenance empowers them to take charge of their vehicle’s health. Customers can participate from the comfort of their homes, which enhances convenience and encourages attendance.

Customer 52

Customer Dealerships Repairing Development 52

Motor Trader

AUGUST 20, 2024

The Ruislip branch, fully operational, spans 6,424 sq ft and supports the network with four new vans and three bikes. Matthew Ladmore, Ruislip branch manager at GSF Car Parts, said: “Opening our new branch in Ruislip is an exciting step for us and we’re honoured to have Executive Chairman, Sukhpal Singh Ahluwalia join us to mark the occasion.

Networking 96

Networking Management Customer Automotive 96

Carscoops

OCTOBER 31, 2024

Scout has decided against using VW’s huge network of dealers to sell its models. While Tesla was a trailblazer for direct-to-customer sales in the US, it faced many legal hurdles in skirting regulations designed to protect franchised dealerships. Scout will also manage all production and maintenance of its vehicles.

Sales 117

Sales Networking Management Manufacturing 117