Canadian Auto Dealer

JULY 16, 2024

The current President of Nissan Canada (NCI), Steve Milette, is shifting his focus after being named Division Vice President of Dealer Network Development and Customer Resources and Training at Nissan U.S. The announcement is part of a series of senior management appointments in North America effective Aug. and Canada.

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Carscoops

MARCH 15, 2024

” The posting shows that the EV maker is recruiting a senior manager for a team called the “Zero Service” Tesla writes that it is looking for “a highly motivated Senior Manager to join our Service Operations organization and lead the team responsible to identify and eliminate the reasons for our cars to require service.”

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Fladco

JULY 5, 2024

Managing vehicle inventory efficiently is crucial for auto dealerships. It directly impacts profits, customer satisfaction, and operational efficiency. This blog will delve into best practices for managing vehicle inventory, optimizing stock levels, and reducing overhead costs for Florida dealerships.

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CarExpert

FEBRUARY 4, 2024

The Royal Automobile Club of Victoria (RACV) is replacing 24 electric car chargers sourced from Australian firm Tritium as it overhauls and expands its charging network. The organisation will replace first-generation Tritium DC chargers as it commits to a “significant upgrade” of its network.

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AutoSuccessOnline

FEBRUARY 21, 2024

Dealer Services Network (DSN) announces the newest addition to its executive team, Jennifer Somers, who will serve as its director of technology. We are thrilled to welcome Jennifer to our leadership team,” stated Joe Palumbo, chief executive officer, Dealer Services Network. “We For more information, visit frontenac.com.

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Women Automotive Network

MAY 21, 2024

Why did you join the Women Automotive Network? I joined the Women Automotive Network because I want to support and provide another perspective, share my experiences, and help where I can to push the message that we are #BetterTogether. What’s more, giving opportunities to everyone should be the norm and not the exception.

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Motor Trader

MAY 7, 2024

Suzuki GB has announced Jon Coles as its new general manager for dealer development. Taking over from Mark Hallam who retired in March, Coles will lead a team of eight and is responsible for all aspects of network development.

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AutoSuccessOnline

JANUARY 5, 2024

Dealer Services Network (DSN), a technology-enabled provider of title and registration services for mobility customers, announced in a press release its recent acquisition of QuickView Technologies. We are eager to combine our technology and expertise, providing customers with even more robust solutions to drive success.”

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Turbo Marketing Solutions

JANUARY 31, 2024

In 2024, one of the prominent industry events for car dealerships is the NADA Show, which offers valuable insights into industry trends, educational sessions, and networking opportunities. These events are often less about spectacle and more about fostering genuine connections between the dealership and its customers.

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Motor Trader

JUNE 7, 2024

This allows a customer to book an electric car and test it out over a longer period of time, when compared to a traditional test drive from the dealership. Should the customer go on to buy a Kia, the rental cost is refunded. Customers can book by the day, week or month. Every Kia Rental location offers rental of two EVs.

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Motor Trader

MAY 2, 2024

KGM Motors UK has appointed Keith Chaffe (pictured r) as its new head of technical and customer service to strengthen the brand’s aftersales team. I’m very much looking forward to leading the support of our customer and dealer network to deliver the best service possible.” His most recent role at Opus IVS was technical manager.

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Motor Trader

AUGUST 29, 2024

Matt Wrankmore will fill the role of Head of Garage Network at the business, following his promotion from Senior Operations Manager. He has over 25 years of experience working in sales roles within the automotive industry, and a track record of working with dealer networks and the parts aftermarket.

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Auto Alert

MAY 30, 2024

The Top 10 Skills of a Successful Automotive Sales Manager Leadership can make or break a dealership. Here are 10 skills that successful Automotive Sales managers have in common. What is an Automotive Sales Manager? Typical characteristics and skills you want to see in a sales manager include: 1.

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Management Automotive Sales Sales Goals 62

Automotive Addicts

FEBRUARY 29, 2024

Ford has set a new precedent in the electric vehicle (EV) landscape, particularly for those eyeing the sleek Ford F-150 Lightning or the futuristic Mustang Mach-E, by teaming up with Tesla to offer their customers access to Tesla Superchargers, enhancing the charging infrastructure for EV drivers across the United States and Canada.

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Customer Networking Buyer Management 105

Automotive Mastermind

AUGUST 16, 2024

Managing electric vehicle (EV) sales has been a unique challenge for automakers and dealers in 2024. Despite some customer hesitation, S&P Global Mobility’s June 2024 light vehicle forecast predicts BEV vehicle production to continue at a fairly aggressive pace. In recent months, EV sales have slowed as compared to previous years.

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Autocar

FEBRUARY 22, 2024

Andrew told Autocar that “on the surface, you won’t notice any difference” as a result of this corporate restructuring, but the changes to the retail network have significant potential implications for Genesis’s performance. “The The point of difference will be what it means for the customer," Andrew said. "It

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Fladco

MARCH 20, 2024

In the rapidly evolving auto dealership industry, delivering outstanding customer service has emerged as a paramount strategy for differentiation and growth. The implications of this dynamic environment are clear—dealerships must prioritize every customer interaction, turning it into an opportunity for excellence. A study by J.D.

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Shawn Ryder

FEBRUARY 6, 2024

Introduction Becoming a manager in a car dealership involves a journey of professional development, experience accumulation, and strategic networking. Gaining Industry Experience The first step towards management is gaining relevant experience in the car dealership industry.

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Shawn Ryder

JUNE 30, 2024

In these moments, your ability to stay calm and collected is crucial in ensuring the situation is managed effectively. Imagine not being able to access customer information, process sales transactions, or manage inventory effectively.

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Motor Trader

AUGUST 20, 2024

The Ruislip branch, fully operational, spans 6,424 sq ft and supports the network with four new vans and three bikes. Matthew Ladmore, Ruislip branch manager at GSF Car Parts, said: “Opening our new branch in Ruislip is an exciting step for us and we’re honoured to have Executive Chairman, Sukhpal Singh Ahluwalia join us to mark the occasion.

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Networking Management Customer Automotive 96

AutoRaptor

DECEMBER 20, 2023

Car sales are a critical aspect of any dealership’s success, and the role of a car sales manager is vital in ensuring that the sales team achieves outstanding results. A car sales manager is responsible for overseeing the sales operations , managing the sales team, and driving revenue growth.

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Management Sales Dealerships Customer 52

AutoSuccessOnline

MARCH 8, 2024

Document management and storage are one aspect of the Safeguards Rule that challenges many dealers. An employee who makes a mistake as simple as leaving a deal jacket on a table in the lounge or someone’s desk can potentially expose a customer’s sensitive and personal information and put a car dealership at risk for hefty fines.

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AutoSuccessOnline

FEBRUARY 1, 2024

“A customer’s time is valuable, and every minute matters,” said Mike Hanna, CEO of TrueSpot. Whether the customer is waiting to test drive a vehicle or get their car back from being serviced, efficient use of their time directly increases the very important customer satisfaction scores.”

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Turbo Marketing Solutions

SEPTEMBER 13, 2024

Artificial intelligence and predictive analytics are becoming game-changers for predicting customer behavior in the automotive industry. To keep up, one needs to understand how AI pulls insights from oceans of data—social media chatter, purchase histories, and beyond—to predict what customers want before even they know it themselves.

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AutoSuccessOnline

SEPTEMBER 16, 2024

Vehicle Service & Warranty Lifecycle Summit Series is back, poised to bring together leading automotive, powersport, bus, truck, construction and agricultural OEMs, parts and equipment suppliers, their retailers, dealers, distributors, logistics and services providers for networking, benchmarking and insights. Set to take place on Oct.

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Supply Chain Logistics Extended Warranty Networking 52

CarExpert

JULY 24, 2024

It has announced it’ll soon allow its European customers to pay with cryptocurrency rather than cash or bank loans. The way we buy cars is evolving, with online sales threatening the traditional bricks-and-mortar dealership model and fixed prices ending the days of negotiating. Ferrari isn’t immune, despite its incredibly strong brand.

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CarExpert

FEBRUARY 10, 2024

We recently sat down with Chery Australia managing director Lucas Harris for a deeper dive into the road ahead for the brand. litre turbo engine, which is going to attract some new customers who weren’t looking at the Omoda 5 in the 1.5-litre It only arrived in November, and yet the following month it had a 1.2 litre configuration.

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Motor Trader

SEPTEMBER 2, 2024

Customers can still configure and order their Polestar online, and through the expanding network of Polestar Spaces. Matt Galvin, MD, Polestar UK says: “Expanding our retail operations with new and existing partners will enable us to reach more customers.

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Motor Trader

AUGUST 21, 2024

Norton joins with experience in the automotive sector and the Stellantis brand line-up, Previously, he was General Manager and Sales Manager at W R Davies Group over the last 16 years and more recently he represented DS Automobiles network as Chair for the franchise board.

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Motor Trader

SEPTEMBER 10, 2024

Chris Clark, managing director of John Clark Motor Group said: “We are thrilled to welcome Kia into the family, and we are excited for the road ahead. We are committed to investing in the dealership’s growth, ensuring it remains a leading destination for all customers in the region.”

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Networking Management Customer Marketing 105

Women Automotive Network

OCTOBER 30, 2023

An impressive line-up of upcoming Leadership Interviews has been announced from Women Automotive Network including Jaclyn McQuaid, President and Managing Director, General Motors Europe; Linda Jackson, CEO of Peugeot; and Chris Feuell, CEO of Chrysler Brand, Stellantis.

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Women Automotive Network

AUGUST 14, 2024

In the most recent LinkedIn Live interview hosted by the Women Automotive Network , Nicole Scott, Technology Journalist sat down with Katharina Hopp, Senior Vice President at Bosch , to discuss the future of work in the automotive industry. This is where the importance of personal relationships and networks comes into play.

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Shawn Ryder

JANUARY 10, 2024

For automotive dealership managers, understanding and leveraging digital advertising has become more than just a choice; it’s a necessity to stay competitive and relevant. The shift towards online platforms has dramatically transformed how customers interact with car brands and make purchasing decisions.

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Motor Trader

SEPTEMBER 10, 2024

Michelle Barrett, IMI business development manager, handed over the Approved Centre certificate and plaque to Salvatore Paci, head of technical training and development, Glyn Hopkins at the Training Centre last month. The Institute of the Motor Industry (IMI) has awarded Glyn Hopkin Chelmsford Training Centre IMI Approved Centre status.

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Motor Trader

JULY 30, 2024

GSF Car Parts has expanded its network with New Branches in Chessington and Stockport. The Chessington branch spans 6,422 sq ft and supports the network with four new vans and three bikes. There are plans to expand this fleet as the customer base grows. As it stands, the new branch employs 16 staff members.

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Supply Chain Logistics Networking Management 59

Jazel Auto

OCTOBER 4, 2022

Marketing | 3min Read Directory Listings Management Don't forget to share this post! This is where Yext Local Directory Listings Management comes in handy to help improve your local SEO. Yext can push those updates out quickly to their network of directory sites in just a few clicks.

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Management Networking Customer Marketing 40

Turbo Marketing Solutions

SEPTEMBER 12, 2024

From Tesla's sophisticated learning algorithms fine-tuning driving environments to BMW's customized infotainment experiences based on user behavior, AI-driven personalization is no longer a distant future—it's today's reality. This not only enhances comfort but also optimizes overall safety and performance.

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