Call Revu

AUGUST 1, 2024

This is doubly true for car dealerships, which rely heavily on repeat customers and word-of-mouth grassroots advertising to keep and increase business traffic and revenue. Simply put, managing brand reputation can make or break your relationship with customers, according to SocialInsider.

Management 98

Management Dealerships Customer Networking 98

Motor Trader

SEPTEMBER 27, 2024

Polestar UK and Ireland appointed Matt Galvin as its new managing director in July. We are focused on making sure that we can reach as many customer types as possible” he said. It will also lead to a smoother customer journey because to deal direct is great. We need to give customers choice and certainty about the future.

Networking 105

Networking Retail Customer Manufacturing 105

Motor Trader

OCTOBER 22, 2024

New data from JudgeService reveals that 96% of customers would recommend RAC Dealer Network retailers, with a majority reporting high satisfaction with their purchases and the service received. This story continues at Customer satisfaction soars for RAC Dealer Network retailers Or just read more coverage at Motor Trader

Networking 59

Networking Retail Customer Management 59

CarExpert

NOVEMBER 17, 2024

Speaking with media at the local launch of the new Polestar 4 mid-sized SUV, managing director Scott Maynard said the EV specialist will open seven new sites around the country in collaboration with five different retail partners. ” 100s of new car deals are available through CarExpert right now. . More models are coming, too.

Networking 105

Networking Retail Deal Management 105

Turbo Marketing Solutions

JANUARY 31, 2024

In 2024, one of the prominent industry events for car dealerships is the NADA Show, which offers valuable insights into industry trends, educational sessions, and networking opportunities. These events are often less about spectacle and more about fostering genuine connections between the dealership and its customers.

Networking 98

Networking Dealerships Automotive Marketing 98

Women Automotive Network

MAY 21, 2024

Why did you join the Women Automotive Network? I joined the Women Automotive Network because I want to support and provide another perspective, share my experiences, and help where I can to push the message that we are #BetterTogether. What’s more, giving opportunities to everyone should be the norm and not the exception.

Women 130

Women Management Networking Automotive 130

Carscoops

JANUARY 5, 2025

According to the Federal Trade Commission (FTC) and the state of Maryland, a local dealer network raked in millions thanks to deceptive practices. Drivers’ Data to Insurers The allegations claim violations of the FTC Act and Maryland’s Consumer Protection Act, accusing Lindsay of consistently misleading customers about pricing.

Buyer 116

Buyer Rebate Networking Dealerships 116

Fladco

MARCH 20, 2024

In the rapidly evolving auto dealership industry, delivering outstanding customer service has emerged as a paramount strategy for differentiation and growth. The implications of this dynamic environment are clear—dealerships must prioritize every customer interaction, turning it into an opportunity for excellence. A study by J.D.

Customer 105

Customer Dealerships Demographic Networking 105

Motor Trader

AUGUST 29, 2024

Matt Wrankmore will fill the role of Head of Garage Network at the business, following his promotion from Senior Operations Manager. He has over 25 years of experience working in sales roles within the automotive industry, and a track record of working with dealer networks and the parts aftermarket.

Networking 116

Networking Management Automotive Development 116

Autocar

FEBRUARY 22, 2024

Andrew told Autocar that “on the surface, you won’t notice any difference” as a result of this corporate restructuring, but the changes to the retail network have significant potential implications for Genesis’s performance. “The The point of difference will be what it means for the customer," Andrew said. "It

Retail 79

Retail Networking Marketing Customer 79

Carscoops

MAY 13, 2024

Laid off employees have expressed concern over Tesla’s ability to run its Supercharger network effectively after the staff reductions. Late last month, Tesla stunned the world by axing the entire 500-person team behind its network of fast-charging stations, and shuttering the department.

Networking 119

Networking Management Customer 119

Women Automotive Network

OCTOBER 30, 2023

An impressive line-up of upcoming Leadership Interviews has been announced from Women Automotive Network including Jaclyn McQuaid, President and Managing Director, General Motors Europe; Linda Jackson, CEO of Peugeot; and Chris Feuell, CEO of Chrysler Brand, Stellantis.

Women 130

Women Networking Consulting Automotive 130

Carscoops

OCTOBER 31, 2024

Scout has decided against using VW’s huge network of dealers to sell its models. While Tesla was a trailblazer for direct-to-customer sales in the US, it faced many legal hurdles in skirting regulations designed to protect franchised dealerships. Scout will also manage all production and maintenance of its vehicles.

Sales 119

Sales Networking Management Manufacturing 119

Motor Trader

MAY 7, 2024

Suzuki GB has announced Jon Coles as its new general manager for dealer development. Taking over from Mark Hallam who retired in March, Coles will lead a team of eight and is responsible for all aspects of network development.

Development 59

Development Management Networking Sales 59

Shawn Ryder

SEPTEMBER 27, 2024

In today’s digital age, online reputation management has become a critical component for car dealerships looking to drive sales and foster customer loyalty. One of the most powerful tools for managing your online reputation is customer reviews. 90% trust reviews from other customers as much as personal recommendations.

Management 52

Management Customer Dealerships Sales 52

AutoSuccessOnline

OCTOBER 15, 2024

Terry Dortch, founder and CEO of Automotive Risk Management Partners , announced in a press release a strategic leap in auto dealership cybersecurity with the addition of Ridgeback Network Defense to its portfolio of physical and digital compliance and cyber security programs. offensive cybersecurity makes it costly for them to do so.

Management 52

Management Technology Automotive Networking 52

Autocar

JANUARY 11, 2024

So far, 200 chargers are available at 20 supermarkets Smart Charge to introduce 750 rapid chargers "across more than 100 stores" by the end of 2024 Sainsbury's has launched its own electric car charging brand, becoming the first supermarket in the UK to own and manage its own charging network.

Networking 142

Networking Management Customer 142

Turbo Marketing Solutions

SEPTEMBER 13, 2024

Artificial intelligence and predictive analytics are becoming game-changers for predicting customer behavior in the automotive industry. To keep up, one needs to understand how AI pulls insights from oceans of data—social media chatter, purchase histories, and beyond—to predict what customers want before even they know it themselves.

Customer 94

Customer Automotive Marketing Technology 94

Dealer World

DECEMBER 4, 2024

The automotive industry faces unprecedented challenges in protecting customer data privacy. Customers now expect seamless online experiences, from researching vehicles to completing purchases. million customers and potential buyers in North America. million customers and potential buyers in North America.

Retail 75

Retail Customer Automotive Dealerships 75

Motor Trader

JULY 17, 2024

Ray Chapman Motors Volvo Bradford, headed by service manager Craig Walton, passed the Volvo Personal Service Accreditation in record speed. The award was presented to Walton by Peter Schofield of Network & Business Development UK and Renee Blomkvist from Volvo in Sweden.

Networking 111

Networking Dealerships Management Development 111

Women Automotive Network

NOVEMBER 20, 2023

In the November edition of the Women Automotive Network Leadership Interview Series Andy Fellows, Managing Director of Aquilae speaks with Jaclyn McQuaid, President and Managing Director of General Motors. You can also view the whole interview on the Women Automotive Network YouTube Channel here

Women 130

Women Networking Management Automotive 130

Motor Trader

MAY 2, 2024

KGM Motors UK has appointed Keith Chaffe (pictured r) as its new head of technical and customer service to strengthen the brand’s aftersales team. I’m very much looking forward to leading the support of our customer and dealer network to deliver the best service possible.” His most recent role at Opus IVS was technical manager.

Customer 59

Customer Networking Management Automotive 59

Motor Trader

AUGUST 21, 2024

Norton joins with experience in the automotive sector and the Stellantis brand line-up, Previously, he was General Manager and Sales Manager at W R Davies Group over the last 16 years and more recently he represented DS Automobiles network as Chair for the franchise board.

Principal 111

Principal Networking Retail Dealerships 111

Motor Trader

AUGUST 20, 2024

The Ruislip branch, fully operational, spans 6,424 sq ft and supports the network with four new vans and three bikes. Matthew Ladmore, Ruislip branch manager at GSF Car Parts, said: “Opening our new branch in Ruislip is an exciting step for us and we’re honoured to have Executive Chairman, Sukhpal Singh Ahluwalia join us to mark the occasion.

Networking 96

Networking Management Customer Automotive 96

Auto Alert

MAY 30, 2024

The Top 10 Skills of a Successful Automotive Sales Manager Leadership can make or break a dealership. Here are 10 skills that successful Automotive Sales managers have in common. What is an Automotive Sales Manager? Typical characteristics and skills you want to see in a sales manager include: 1.

Management 62

Management Automotive Sales Sales Goals 62

Carscoops

JANUARY 13, 2024

The story involving a dealer that seemingly played musical chairs with two Dodge Challenger Demon 170s and three customers isn’t over yet. The Mac Haik Chrysler, Dodge , Jeep and Ram dealer in Flowood, Mississippi reportedly sold a Demon 170 out from under a customer after a deal had been struck.

Management 132

Management Customer Networking MSRP 132

Motor Trader

JULY 2, 2024

Emeya will be available for delivery to customers in mainland Europe from July. Using the Lotus Cars app and Lotus’ Charging Car, customers can access the charging network with ease, track their charging history, manage costs and monitor vehicle battery.

Networking 110

Networking Management Customer 110

Motor Trader

OCTOBER 3, 2024

Motor Trader joined Omoda and Jaecoo management and dealers at the brand’s launch party in August. At the end of 2023, in the UK market Chery had already recruited Endeavour Automotive, Listers and Peter Vardy to its dealer network as it prepared for the launch of the Omoda 5 in March 2024. million units.

Networking 52

Networking Retail Banking Manufacturing 52

Women Automotive Network

AUGUST 14, 2024

In the most recent LinkedIn Live interview hosted by the Women Automotive Network , Nicole Scott, Technology Journalist sat down with Katharina Hopp, Senior Vice President at Bosch , to discuss the future of work in the automotive industry. This is where the importance of personal relationships and networks comes into play.

Women 130

Women Networking Automotive Technology 130

Women Automotive Network

DECEMBER 13, 2023

In the Women Automotive Networks most recent Leadership Interview, Micha Goebig, the founder and CEO of Go Big Coaching and Communications, had the honour of speaking with Linda Jackson, the Global CEO of Peugeot. The shift towards electrification, digitalization, and evolving customer experiences presents unparalleled opportunities.

Women 130

Women Networking Automotive Buyer 130

Drive.com

APRIL 28, 2024

Increased dealer footprint and new aftersales manager to spearhead BYD’s efforts for buyers to come back to showrooms for servicing. That is according to David Smitherman, CEO of BYD ’s Australian importer EVDirect, who told Drive at a recent event the change would give BYD better control of the customer’s experience.

Networking 92

Networking Management Customer Dealerships 92

Motor Trader

SEPTEMBER 2, 2024

Customers can still configure and order their Polestar online, and through the expanding network of Polestar Spaces. Matt Galvin, MD, Polestar UK says: “Expanding our retail operations with new and existing partners will enable us to reach more customers.

Development 105

Development Sales Retail Networking 105

Motor Trader

AUGUST 13, 2024

The new arrangement means NextGear Capital customers can instantly add vehicles purchased on epyx’s 1link Trade Buyer to their Stocking Plan, easing the buying process and opening the platform to them as a stock source.

Finance 111

Finance Buyer Networking Management 111

Motor Trader

FEBRUARY 12, 2024

Hendy Group marked the official opening of its Nissan dealership in Southampton with a visit from Andrew Humberstone, managing director of Nissan GB, and Csaba Vincze, network development and customer quality director, They were accompanied on the day by Hendy Group CEO Paul Hendy and the company’s Nissan brand manager, Paul Hughes.

Dealerships 87

Dealerships Networking Management Development 87

Motor Trader

APRIL 25, 2024

Pinewood is set to roll out its software network in Lithia Motors networks in both the UK and US and is also building relationship with Volkswagen and Porsche, adding dealers to its network in Europe and Asia Pacific. It has around 290 dealerships in the US.

Networking 94

Networking Dealerships Technology Customer 94

Carscoops

FEBRUARY 1, 2024

Golf has an infotainment system with support for the ChatGPT AI system , the carmaker opened a dedicated artificial intelligence lab that will serve as a “globally networked competence center and incubator” for next-gen technologies. Soon after Volkswagen announced that the Mk8.5 Read: 2023 And 2024 VW ID.4

Technology 105

Technology Networking Development Customer 105

Autocar

NOVEMBER 25, 2024

We’ve noticed a higher volume of customers with older vehicles seeking warranty protection for them,” he said. A spokesperson for the Independent Garage Association, a lobby group, said firms are seeing an increase in business especially as older car owners are favouring them over franchised dealer networks for servicing.

Networking 136

Networking Repairing Buyer Manufacturing 136