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Speaking with media at the local launch of the new Polestar 4 mid-sized SUV, managing director Scott Maynard said the EV specialist will open seven new sites around the country in collaboration with five different retail partners. ” 100s of new car deals are available through CarExpert right now. . More models are coming, too.
According to the Federal Trade Commission (FTC) and the state of Maryland, a local dealer network raked in millions thanks to deceptive practices. Drivers’ Data to Insurers The allegations claim violations of the FTC Act and Maryland’s Consumer Protection Act, accusing Lindsay of consistently misleading customers about pricing.
Skywell UK general manager, David Clark said: As a family-owned business, Bob Davies Car Sales has a long history, offering fantastic customer service, to car buyers in South Wales, and I am very pleased to welcome them to our growing network. Skywell offers the BE11, a D-segment all-electric family SUV.
New EV charge card unlocks discounted rates for fleets Network's new charge card promises cheaper, simpler fuelling of electric vehicles for business users Ionity has launched an EV charge card with discounted rates for fleetsas part of an effort to attract time-sensitive business drivers to its fast-growing network of rapid-charging hubs.
Jaguar’s managing director claims they weren’t trying to alienate buyers with the brand’s relaunch. Speaking to Auto Express , the brand’s managing director Rawdon Glover admits that the company misjudged how the messaging would be received but stands by the need to shake things up.
For companies in the business, these insights offer a chance to not only reduce their environmental impact, but also boost operational efficiency and customer satisfaction across the board. The post Data-Powered Automotive Sustainability for the Eco-Conscious Customer appeared first on Solera.
Scout has decided against using VW’s huge network of dealers to sell its models. While Tesla was a trailblazer for direct-to-customer sales in the US, it faced many legal hurdles in skirting regulations designed to protect franchised dealerships. Scout will also manage all production and maintenance of its vehicles.
1 when it comes to brand reputation, according to the latest study by customer review and reputation management platform Widewail. million Google customer reviews among 18,000 American new-car dealers in 2023 and 24, using artificial intelligence to find and analyze trends in customer experience at scale.
The Women Automotive Network, a platform dedicated to supporting and empowering women and their allies in the automotive industry, is proud to announce its highly anticipated inaugural summit in Detroit. The Network is partnering with WardsAuto and AutoTech Detroit for the Awards Ceremony.
That has led the company to cut the team responsible for its Supercharger network, and the laid-off workers believe that’s bad news for users. That has led the company to cut the team responsible for its Supercharger network, and the laid-off workers believe that’s bad news for users. “We couldn’t keep up. .
Kia UK has reshuffled its senior management team to boost performance. Hicks, previously sales director for Kia UK, joined the business in 2017, leading all sales channels across retail and fleet, for new and used cars, in collaboration with the 190-strong dealer network. with two directors swopping jobs.
Located opposite the John Clark Volvo & Mini dealerships, this location is the first within the Volkswagen UK network to introduce a multi-brand retail concept. Al Edwards, divisional managing director, said: This marks an incredibly exciting milestone for our team at Broomhill Road.
In the modern marketing landscape, understanding where to find your target audience for customer discovery is crucial for the success of any automotive dealership. Customer discovery is the process of brainstorming, validating, and refining your understanding of who your potential customers are and how you can meet their needs.
Volkswagen Group UK has confirmed that it is pushing ahead with plans to remap its UK dealer networks with cuts to the number of dealer outlets and fewer investors. Stee Young, managing director of ICDP, a consultancy that specialises in dealer issues, said the plan carried a fair degree of risk. “Does it make sense?
As part of a 30m investment, the group has launched its own bookable ultra-rapid charging network, Arnold Clark Charge, which will see over 500 EV chargers installed at over 100 locations across the UK. All app users will have access to the Arnold Clark Charge network. They can then book a charge at a time or place that suits them.
We’ve noticed a higher volume of customers with older vehicles seeking warranty protection for them,” he said. A spokesperson for the Independent Garage Association, a lobby group, said firms are seeing an increase in business especially as older car owners are favouring them over franchised dealer networks for servicing.
The 24-month Lookers rotational Graduate Management Programme aims to fast-track graduates to head of business of general manager roles. The programme will include training and development, mentorship, networking opportunities, project assignments and career path planning.
Polestar UK and Ireland appointed Matt Galvin as its new managing director in July. We are focused on making sure that we can reach as many customer types as possible” he said. It will also lead to a smoother customer journey because to deal direct is great. We need to give customers choice and certainty about the future.
Stellantis UK has appointed Vizion to be the sole provider of accident management services to the nine brands served by the Multi-Brand Accident Repair Programme in the UK. Vizion has pioneered the development of Cortex, Lenz, Vizion Drive, Green Earth and the Autoflow Bodyshop Management System.
An interview with Patrícia Cavaco, Sustainability Manager at Yazaki! Why did you join the Women Automotive Network? I became a member of the Women in Automotive Network because I strongly believe in the impact of professional communities. What are your predictions for the automotive industry in 2023?
” The posting shows that the EV maker is recruiting a senior manager for a team called the “Zero Service” Tesla writes that it is looking for “a highly motivated Senior Manager to join our Service Operations organization and lead the team responsible to identify and eliminate the reasons for our cars to require service.”
This is doubly true for car dealerships, which rely heavily on repeat customers and word-of-mouth grassroots advertising to keep and increase business traffic and revenue. Simply put, managing brand reputation can make or break your relationship with customers, according to SocialInsider.
Why did you join the Women Automotive Network? I joined the Women Automotive Network because I want to support and provide another perspective, share my experiences, and help where I can to push the message that we are #BetterTogether. What’s more, giving opportunities to everyone should be the norm and not the exception.
The Royal Automobile Club of Victoria (RACV) is replacing 24 electric car chargers sourced from Australian firm Tritium as it overhauls and expands its charging network. The organisation will replace first-generation Tritium DC chargers as it commits to a “significant upgrade” of its network.
Customers could only view available EV inventory through Ford’s website, limiting buying options. The goal was straightforward: by bypassing the traditional dealership lot, Ford could cut costs, improve inventory management, and, ideally, make its distribution process more competitive. That being said, we listen to our dealers.
Nissan took that understanding of battery management, electric motors, and charging cycles, and then applied it to the design of e-Power. For Australian customers in particular, Nissan has sweetened the deal by offering a 10-year, 300,000-kilometre warranty (as long as the vehicle is serviced by Nissan).
In the UK the brand currently has 44 Leapmotor retailers as part of the existing Stellantis network and this is expected to grow to 80 by the end of 2025. We believe customers shouldnt have to compromise on quality for affordability and that this is truly a value without compromise proposition for UK car buyers.
Motorpoint Norwich, the 21st store in Motorpoint’s retail network, is set to open this Friday on Turnpike Close. If a customer finds a car that they’re interested in online, but it happens to be at another Motorpoint store, we’ll arrange to have it moved to Norwich ready for them to look at in person.
You will not live free of the worry of cyber assaults by protecting your and your customers assets this way. Continuing with this military comparison, you want to look for providers who can design your private networks to give you the power to reshape the attackers view of the battlefield in real time per your interests.
One other key benefit of bringing back in-house rental operations is inventory management. Inventory management works on the used car side as well. The post COMMENTARY: Navigating challenging times and how ancillary revenue opportunities can drive dealer success to keep customers in the tent appeared first on Auto Remarketing.
Customers visiting the showroom in East Kilbride will be able to explore the brands intelligent vehicle ecosystem, interact with digital displays and receive expert support from Xpeng product specialists. The Xpeng G6 is available to order, with first customer deliveries in the coming weeks.
Model Year 2026 versions of the Volvo EX90 and Polestar 3 electric SUV twins add a new processor with more computing power and existing customers wont miss out. Polestar said it will contact existing Polestar 3 owners to organise the fitment of the new processor at their closest service centre once the upgrade becomes available.
Ford has set a new precedent in the electric vehicle (EV) landscape, particularly for those eyeing the sleek Ford F-150 Lightning or the futuristic Mustang Mach-E, by teaming up with Tesla to offer their customers access to Tesla Superchargers, enhancing the charging infrastructure for EV drivers across the United States and Canada.
This partnership reinforces AAGs demonstration of their commitment to industry best practice and customer service through their 1,200-strong, nationwide Approved Garages Network across the UK, including AutoCare, Top Truck, United Garage Services, and NexDrive.
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In the rapidly evolving auto dealership industry, delivering outstanding customer service has emerged as a paramount strategy for differentiation and growth. The implications of this dynamic environment are clear—dealerships must prioritize every customer interaction, turning it into an opportunity for excellence. A study by J.D.
CDK reportedly paid $25 million to satisfy its ransomers demand; its customers are said to have lost $1 billion in sales as a result. Such no-latency technology security makes a network unnavigable by an intruder, providing the conditions to expose and eliminate attackers during connection. They have been removed or turned off.
The plug-in hybrid (PHEV) ute stormed into the heart of the top 10 in its first month of recorded deliveries, with 2026 examples reaching customers. Isuzu D-Max Even setting those aside, however, the Shark 6 still managed to outsell the Isuzu D-Max , which consistently takes the bronze medal in sales in the ute segment. Browse now.
For many professionals, the desire to blend a role that encapsulates both brand management and digital marketing is a profound ambition. The Evolving Landscape of Brand and Digital Marketing As digital marketing evolves, the line between traditional brand management and digital marketing continues to blur.
Attending NADA offers dealerships a wealth of opportunities for growth, networking and innovation. Networking Opportunities The event attracts professionals from across the automotive industry, including manufacturers, vendors and other dealerships. How Dealers Can Use NADA to Find New Products 1.
The automotive industry faces unprecedented challenges in protecting customer data privacy. Customers now expect seamless online experiences, from researching vehicles to completing purchases. million customers and potential buyers in North America. million customers and potential buyers in North America.
Richard Smith, general manager at Bristol Street Motors York Renault Dacia, said: “Supporting men’s mental health is incredibly important, especially in the automotive industry, where 80% of the workforce is male. Menfullness’s approach of building a support network is important – too many people feel they don’t have anywhere to turn.
Isuzu UK celebrated its network at the 2025 Isuzu Dealer Awards which took place at The Library of Birmingham. Alan Able, MD of Isuzu UK, said: Our dealer network has played a crucial role in making 2024 a record-breaking year, with over 6,500 D-Max registrations our best performance since the model’s UK introduction in 2012.
Matt Wrankmore will fill the role of Head of Garage Network at the business, following his promotion from Senior Operations Manager. He has over 25 years of experience working in sales roles within the automotive industry, and a track record of working with dealer networks and the parts aftermarket.
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