Customer Gap Insurance Management 
AutoSuccessOnline
NOVEMBER 1, 2024
It’s notable, for example, that consumer complaints about managing an auto loan or lease in 2023 spiked by 77% and that CFPB supervisory highlights have recently focused on end-of-loan problems, such as GAP refunds and failing to automatically debit final payments. These complaints offer a valuable form of compliance intelligence.
Motor Trader
JULY 24, 2024
Duxbury will oversee all aspects of dealer operations, including customer relations and key partnerships. Duxbury began his career at Warrantywise as a dealer account manager and eventually a field sales manager. He then held the role of regional manager and sales director at Momentum Warranties.
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AutoSuccessOnline
SEPTEMBER 6, 2024
Let’s explore the factors driving inflation in the automotive market and discuss strategies for dealers to support their customers through these difficult economic conditions. Dealer Response: Strategies to Support Customers Auto dealers can play a vital role in helping their customers navigate these inflationary pressures.
Motor Trader
OCTOBER 14, 2024
Mark Tongue, Joint CEO and Founder of Select Car Leasing, said: “The collaboration provides additional peace of mind to Select’s extensive database of customers and also introduces MotorEasy’s membership of more than one million car owners to some of the most competitive lease deals on the market. Alloy Insurance begins at £6.50
AutoSuccessOnline
OCTOBER 30, 2024
As car prices continue to rise and economic uncertainties persist, dealers must adapt their strategies to meet the evolving needs of their customers. For dealers, offering the right F&I products can: Protect Customers: Help them prepare for planned and unplanned expenses.
Shawn Ryder
FEBRUARY 7, 2024
F&I (Finance and Insurance) A department within a dealership responsible for arranging financing and insurance for customers purchasing vehicles. The F&I manager will also offer additional products such as extended warranties and GAP insurance.
Canadian Auto Dealer
MARCH 30, 2024
The best F&I managers have a unique set of skills: business focused yet super customer focused A day in the life of a business manager, much like the iconic Beatles song, is often like a pendulum swinging between different personalities. Sales skills are at the heart of an F&I manager’s toolkit. If only it was.
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