Auto Alert

APRIL 5, 2024

With ever-evolving customer expectations and market trends, it’s crucial for automotive dealerships to continuously upgrade their sales processes to stay ahead of the curve. This enables targeted marketing efforts, personalized offers, and better customer engagement.

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Car Examer

NOVEMBER 20, 2024

You get peace of mind: Driving a car with warranty coverage feels way better than worrying about unexpected breakdowns. Steps to Transfer a Warranty Here’s a simple, step-by-step guide to getting that warranty in your name. Check the Warranty Terms First things first—make sure the warranty can actually be transferred.

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Hershey Motors

AUGUST 15, 2024

Customized Car Buying Experience in Coatesville One of the standout benefits of shopping at private car lots in Coatesville is the personalized customer service you receive. Unlike larger, corporate dealerships, a private Coatesville car dealership like Hershey Motors takes the time to get to know each customer.

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Shawn Ryder

JANUARY 15, 2024

The Sales Team The sales team plays an integral role in driving revenue and customer satisfaction. This blog post will explore essential roles within a dealership, effective strategies for growth and profitability, and provide insider insights that can help you unlock the full potential of your car dealership.

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Shawn Ryder

JANUARY 13, 2024

These professionals are the face of your business, and their knowledge, skills, and expertise directly impact your sales and customer satisfaction levels. Job Positions Sales Consultant A sales consultant is typically the first point of contact for customers visiting your dealership.

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Sales Consulting Finance Mileage Limit 52

AutoSuccessOnline

NOVEMBER 6, 2024

A prevalent strategy among dealers is to utilize price markdowns, dealer trades and extended warranty offers to manage inventory carryover. Data-driven approaches can improve the overall customer experience through several steps. Notably, 40% of dealers apply price markdowns on a weekly basis.

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Auto Alert

AUGUST 8, 2024

AI-Powered Chatbots for Dealerships | Work Smarter Discover how AI-powered chatbots enhance customer service, schedule appointments, and automatically boost sales for car dealerships. Extraordinary customer service and efficient operations are key to staying competitive, especially in the automotive industry.

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Car Examer

JUNE 12, 2024

Lexus vehicles are often praised for their long-term reliability and low maintenance needs. Models such as the Mitsubishi Outlander and Mitsubishi Lancer are praised for their robustness and long-term reliability. With their extended warranties and strong build quality, Kia models are a reliable choice for used car buyers.

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Turbo Marketing Solutions

FEBRUARY 6, 2024

Winning negotiations involve thorough preparation and deep understanding of the customer's needs. Yet, it's not entirely about the customer; remember, you’re an integral part of this too. This involves gathering information about the customer's needs, preferences, and financial constraints.

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Canadian Auto Dealer

MARCH 30, 2024

The best F&I managers have a unique set of skills: business focused yet super customer focused A day in the life of a business manager, much like the iconic Beatles song, is often like a pendulum swinging between different personalities. They need to convey the benefits of products in a way that resonates with customers.

Gap Insurance 52

Gap Insurance Extended Warranty Management Insurance 52

Car Examer

JANUARY 25, 2024

Negotiation Dynamics: Negotiation is a fundamental aspect of used car sales, and the ability to strike favorable deals with customers affects the ultimate profitability. Intense competition may lead to thinner profit margins as dealers strive to attract customers by offering competitive prices.

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AutoRaptor

APRIL 23, 2024

This includes keeping abreast of new financial products and services that can benefit customers and increase sales. By staying informed, an F&I Manager can provide valuable insights to customers, helping them make informed decisions about their purchases.

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Management Finance Extended Warranty Insurance 52

Car Examer

APRIL 8, 2024

Types of Used Car Warranties Manufacturer’s Certified Pre-Owned (CPO) Warranty: Offered by car manufacturers on certified pre-owned vehicles, typically covering a comprehensive range of components for a specific duration or mileage limit. They may offer different coverage levels and durations.

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Autosoft

APRIL 11, 2024

Reading Time: 5 minutes 10 Ways to Unleash the Potential of Your Dealership’s F&I Department April 11, 2024 Within automotive sales, the Finance and Insurance (F&I) department holds a crucial position, impacting both profitability and customer satisfaction. Let’s have a look at the top 10 strategies: 1.

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Insurance Dealerships Finance Gap Insurance 52

Autosoft

MARCH 25, 2024

Unleashing the Potential of Your Dealership’s F&I Department March 25, 2024 Bryce Veon 7 mins read Within automotive sales, the Finance and Insurance (F&I) department holds a crucial position, impacting both profitability and customer satisfaction. By prioritizing customer satisfaction , you can cultivate loyal customers.

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MforceLA

APRIL 12, 2024

Additionally, by extending discounts, dealerships aim to build long-lasting relationships with military customers, fostering loyalty and positive brand association within the military community. Also, long-term ownership costs, including maintenance and insurance, should be considered to make an informed decision.

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MforceLA

APRIL 12, 2024

Additionally, by extending discounts, dealerships aim to build long-lasting relationships with military customers, fostering loyalty and positive brand association within the military community. Also, long-term ownership costs, including maintenance and insurance, should be considered to make an informed decision.

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Automotive Mastermind

NOVEMBER 3, 2023

As we approach 2024, it’s more crucial than ever for dealerships to stay ahead of the curve when it comes to knowing their customers. Buying behaviors, preferences, and product mixes are changing and new customer types are emerging. auto dealers. According to S&P Global Mobility , the average age of light vehicles hit 12.5

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AutoRaptor

APRIL 19, 2024

The Basics of Used Car Warranties A used car warranty typically outlines the specific coverage and terms offered by the dealer. The warranty may have a duration specified in months or mileage. It’s important to carefully review the terms and conditions of the warranty to understand what is covered and for how long.

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Automotive Mastermind

DECEMBER 15, 2023

The future of the automotive retail industry is undergoing a significant transformation, ultimately changing how dealerships operate and communicate with customers. This suggests a lack of inventory isn’t the primary factor currently motivating customers to switch brands or dealers.

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AutoRaptor

DECEMBER 19, 2023

This article will delve into key areas that can help you build a thriving used car business, from understanding the market to marketing techniques and customer experience. This approach not only ensures customer satisfaction but also helps establish your reputation as a reliable and trustworthy dealer.

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Turbo Marketing Solutions

SEPTEMBER 6, 2024

This steadfast inclination towards in-person interaction signifies the intrinsic emotional connection that customers seek when purchasing vehicles. Artificial Intelligence (AI) and Machine Learning have emerged as game-changing tools, empowering marketers to optimize advertising performance and target customers more effectively.

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Automotive Marketing Sales Supply Chain 52

Car Examer

MARCH 5, 2024

Customer reviews and testimonials can provide valuable insights into their reliability. Before participating in an auction, carefully review the terms and conditions of business outlined by the auction house. Consider the following: Reputation: Look for an established firm with a positive reputation.

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Drive.com

APRIL 8, 2024

Customers looking to buy a used electric vehicle privately can also visit a dealership associated with the EV and inspect the battery before purchasing; however, bear in mind this could come at a cost. Customers should be aware, however, of any damage or previous repairs made to the vehicle before purchasing.

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Drive.com

MAY 27, 2024

The Department of Attorney General Customer Protection says buying a vehicle from a licensed motor dealer is the best way to protect yourself. Aside from a manufacturer’s warranty, customers are entitled to a statutory warranty which covers things like if the vehicle begins to leak oil, stops running, or it won’t shift into gear.

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AutoRaptor

APRIL 5, 2024

To effectively sell more cars to Baby Boomers, it is crucial to understand their needs and desires, tailor your marketing strategy, offer the right products, provide excellent customer service, and embrace technology. Highlighting the versatility and customization options available can further enhance their connection to the product.

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Automotive Mastermind

SEPTEMBER 16, 2022

As inventory challenges continue into Q4 2022 and Q1 2023, it’s critical for dealers to understand the value of proactively promoting customer loyalty and stay in continued communication with their customer base. This process aims to prevent defection and conquer new customers who are shopping around.

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Turbo Marketing Solutions

JUNE 13, 2024

Content marketing, when wielded correctly, has a knack for luring in potential customers for car dealerships. It works its magic by stimulating interest and building engagement around the cars and services you offer, while also collecting useful information about the customer. Now, let's talk more about lead generation.

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MforceLA

JUNE 21, 2023

Furthermore, these cars have extended warranties, and they are usually in better shape than most used cars on the market. While most of them have evolved enough to provide their customers with a seamless experience, others are still stuck with the age-old mindset of extracting as much money as they can.

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Dealerships Finance Extended Warranty Manufacturing 52

CarExpert

FEBRUARY 6, 2024

Sure this isn’t an outstanding figure in van terms, but compared to dual-cab utes this is considerably more cargo capacity. There isn’t much in terms of amenities in the rear cargo area apart from tie-down points for whatever you choose to load in there. Our tester had a rear compartment capacity of 12 cubic metres.

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Canadian Auto Dealer

MARCH 1, 2024

Since residual values of EVs are not as predictable as those of conventional cars, we could see less favourable terms presenting new challenges around financing options. F&I offices are going to need options that cater to these unique challenges, such as extended warranties that cover battery performance.

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Gap Insurance Finance Extended Warranty Insurance 52