AutoSuccessOnline

AUGUST 22, 2024

a leading global manufacturer, owner, operator and provider of electric vehicle (EV) charging equipment and services, has announced in a press release a strategic agreement with EVSTAR to introduce extended warranty coverage options for Blink customers. Blink Charging Co. ,

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Shawn Ryder

FEBRUARY 7, 2024

When you’re dealing with car dealerships, whether buying a new car or getting service on your existing vehicle, you might encounter several terms that aren’t immediately clear. F&I (Finance and Insurance) A department within a dealership responsible for arranging financing and insurance for customers purchasing vehicles.

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Auto Alert

APRIL 5, 2024

With ever-evolving customer expectations and market trends, it’s crucial for automotive dealerships to continuously upgrade their sales processes to stay ahead of the curve. This enables targeted marketing efforts, personalized offers, and better customer engagement.

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Car Examer

SEPTEMBER 2, 2024

This guide will walk you through the key aspects of Toyota’s extended warranty, helping you understand the benefits and how to keep your vehicle covered. After this initial period, the warranty can be extended by an additional 12 months or 10,000 miles with each qualifying service, up to a maximum of 10 years or 100,000 miles.

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Shawn Ryder

JANUARY 22, 2025

The Breakdown: Understanding Add-Ons and Backend Products Add-ons and backend products can consist of various components including vehicle service contracts, extended warranties, rustproofing, paint protection, and aftermarket enhancements. Extended Warranty $1,500 Covered repairs and peace of mind.

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Turbo Marketing Solutions

FEBRUARY 6, 2024

Winning negotiations involve thorough preparation and deep understanding of the customer's needs. Yet, it's not entirely about the customer; remember, you’re an integral part of this too. This involves gathering information about the customer's needs, preferences, and financial constraints.

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Shawn Ryder

JANUARY 19, 2025

Cars that qualify for CPO status typically come with extended warranties and additional perks, such as complimentary maintenance services or roadside assistance. Dealerships often have access to various financial institutions and lenders, allowing them to offer competitive rates and terms.

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Drive.com

NOVEMBER 6, 2024

Drive reported last month that MG 4 customers who took delivery in 2024 – but before the price cuts on 20 September – would be presented some form of compensation for having up to a quarter of the new price of their vehicle wiped overnight. MORE: Do you need home charging to live with an EV?

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Auto Alert

FEBRUARY 10, 2025

Attract high-value customers and close more deals with this guide. Optimize Your Website Your dealerships website is often the first point of contact for new customers, so it may need a refresh if its been a while. Avoid too many pop-ups, except maybe a discreet online customer service representative. Optimize Your Website 2.

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Drive.com

APRIL 8, 2024

Customers looking to buy a used electric vehicle privately can also visit a dealership associated with the EV and inspect the battery before purchasing; however, bear in mind this could come at a cost. Customers should be aware, however, of any damage or previous repairs made to the vehicle before purchasing.

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Motor Trader

NOVEMBER 25, 2024

The webinars will cover a range of subjects including cost saving initiatives, marketing, legal issues and enhancing the customer experience. What’s more, if a dealer upsells to longer terms, they could either reduce their warranty costs or, depending on the success of their upselling strategy, eliminate them entirely.

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Turbo Marketing Solutions

SEPTEMBER 6, 2024

This steadfast inclination towards in-person interaction signifies the intrinsic emotional connection that customers seek when purchasing vehicles. Artificial Intelligence (AI) and Machine Learning have emerged as game-changing tools, empowering marketers to optimize advertising performance and target customers more effectively.

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Shawn Ryder

JANUARY 15, 2024

The Sales Team The sales team plays an integral role in driving revenue and customer satisfaction. This blog post will explore essential roles within a dealership, effective strategies for growth and profitability, and provide insider insights that can help you unlock the full potential of your car dealership.

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Shawn Ryder

JANUARY 19, 2025

By identifying effective strategies for integrating optional add-ons, car dealerships can significantly enhance customer satisfaction and boost sales. These extras can range from extended warranty packages and maintenance plans to high-tech accessories like advanced infotainment systems.

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Shawn Ryder

JANUARY 19, 2025

As the calendar year draws to a close, car dealerships roll out an array of enticing discounts and promotions, aiming to lure in customers looking for the best deals. Financing Offers: Attractive financing terms, like 0% APR or deferred payment options. Understanding financing options can lead to better long-term value.

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Shawn Ryder

JANUARY 25, 2025

Inventory Variety: Having a diverse range of vehicles, from economical models to luxury cars, increases the potential to meet various customer needs. Sales Strategy: Utilizing effective marketing strategies and building rapport with customers is critical. Check out our article on creating an engaging customer journey.

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Hershey Motors

AUGUST 15, 2024

Customized Car Buying Experience in Coatesville One of the standout benefits of shopping at private car lots in Coatesville is the personalized customer service you receive. Unlike larger, corporate dealerships, a private Coatesville car dealership like Hershey Motors takes the time to get to know each customer.

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Car Examer

APRIL 8, 2024

Types of Used Car Warranties Manufacturer’s Certified Pre-Owned (CPO) Warranty: Offered by car manufacturers on certified pre-owned vehicles, typically covering a comprehensive range of components for a specific duration or mileage limit. They may offer different coverage levels and durations.

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Auto Alert

AUGUST 8, 2024

AI-Powered Chatbots for Dealerships | Work Smarter Discover how AI-powered chatbots enhance customer service, schedule appointments, and automatically boost sales for car dealerships. Extraordinary customer service and efficient operations are key to staying competitive, especially in the automotive industry.

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Car Examer

JUNE 12, 2024

Lexus vehicles are often praised for their long-term reliability and low maintenance needs. Models such as the Mitsubishi Outlander and Mitsubishi Lancer are praised for their robustness and long-term reliability. With their extended warranties and strong build quality, Kia models are a reliable choice for used car buyers.

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Car Examer

JANUARY 25, 2024

Negotiation Dynamics: Negotiation is a fundamental aspect of used car sales, and the ability to strike favorable deals with customers affects the ultimate profitability. Intense competition may lead to thinner profit margins as dealers strive to attract customers by offering competitive prices.

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Canadian Auto Dealer

MARCH 30, 2024

The best F&I managers have a unique set of skills: business focused yet super customer focused A day in the life of a business manager, much like the iconic Beatles song, is often like a pendulum swinging between different personalities. They need to convey the benefits of products in a way that resonates with customers.

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Shawn Ryder

JANUARY 13, 2024

These professionals are the face of your business, and their knowledge, skills, and expertise directly impact your sales and customer satisfaction levels. Job Positions Sales Consultant A sales consultant is typically the first point of contact for customers visiting your dealership.

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AutoRaptor

APRIL 23, 2024

This includes keeping abreast of new financial products and services that can benefit customers and increase sales. By staying informed, an F&I Manager can provide valuable insights to customers, helping them make informed decisions about their purchases.

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Auto Alert

FEBRUARY 20, 2025

Customers are looking for dealerships to provide them with the complete package. When your processes are in place and your team is on board to make the customer experience part of your dealership strategy, youll end up with happy customers who want to come back and share the great service theyve received.

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Drive.com

MAY 27, 2024

The Department of Attorney General Customer Protection says buying a vehicle from a licensed motor dealer is the best way to protect yourself. Aside from a manufacturer’s warranty, customers are entitled to a statutory warranty which covers things like if the vehicle begins to leak oil, stops running, or it won’t shift into gear.

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MforceLA

APRIL 12, 2024

Additionally, by extending discounts, dealerships aim to build long-lasting relationships with military customers, fostering loyalty and positive brand association within the military community. Also, long-term ownership costs, including maintenance and insurance, should be considered to make an informed decision.

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MforceLA

APRIL 12, 2024

Additionally, by extending discounts, dealerships aim to build long-lasting relationships with military customers, fostering loyalty and positive brand association within the military community. Also, long-term ownership costs, including maintenance and insurance, should be considered to make an informed decision.

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AutoRaptor

APRIL 19, 2024

The Basics of Used Car Warranties A used car warranty typically outlines the specific coverage and terms offered by the dealer. The warranty may have a duration specified in months or mileage. It’s important to carefully review the terms and conditions of the warranty to understand what is covered and for how long.

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Autosoft

APRIL 11, 2024

Reading Time: 5 minutes 10 Ways to Unleash the Potential of Your Dealership’s F&I Department April 11, 2024 Within automotive sales, the Finance and Insurance (F&I) department holds a crucial position, impacting both profitability and customer satisfaction. Let’s have a look at the top 10 strategies: 1.

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Autosoft

MARCH 25, 2024

Unleashing the Potential of Your Dealership’s F&I Department March 25, 2024 Bryce Veon 7 mins read Within automotive sales, the Finance and Insurance (F&I) department holds a crucial position, impacting both profitability and customer satisfaction. By prioritizing customer satisfaction , you can cultivate loyal customers.

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Shawn Ryder

JANUARY 17, 2025

Purchasing a vehicle is an exciting experience, but for many, it can quickly turn into a confusing and frustrating encounter, especially when it comes to negotiating terms and understanding the costs involved. Awareness of these red flags can help you approach the negotiation phase more confidently and informed.

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AutoSuccessOnline

NOVEMBER 6, 2024

A prevalent strategy among dealers is to utilize price markdowns, dealer trades and extended warranty offers to manage inventory carryover. Data-driven approaches can improve the overall customer experience through several steps. Notably, 40% of dealers apply price markdowns on a weekly basis.

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Car Examer

NOVEMBER 20, 2024

You get peace of mind: Driving a car with warranty coverage feels way better than worrying about unexpected breakdowns. Steps to Transfer a Warranty Here’s a simple, step-by-step guide to getting that warranty in your name. Check the Warranty Terms First things first—make sure the warranty can actually be transferred.

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Automotive Mastermind

NOVEMBER 3, 2023

As we approach 2024, it’s more crucial than ever for dealerships to stay ahead of the curve when it comes to knowing their customers. Buying behaviors, preferences, and product mixes are changing and new customer types are emerging. auto dealers. According to S&P Global Mobility , the average age of light vehicles hit 12.5

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Car Examer

MARCH 5, 2024

Customer reviews and testimonials can provide valuable insights into their reliability. Before participating in an auction, carefully review the terms and conditions of business outlined by the auction house. Consider the following: Reputation: Look for an established firm with a positive reputation.

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Automotive Mastermind

DECEMBER 15, 2023

The future of the automotive retail industry is undergoing a significant transformation, ultimately changing how dealerships operate and communicate with customers. This suggests a lack of inventory isn’t the primary factor currently motivating customers to switch brands or dealers.

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