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BLOG Using customer data to drive long-term profits for dealers

Motor Trader

In the complex journey of buying a car, knowing your customers coffee order might seem trivial, but it reflects a deeper truth: building meaningful relationships starts with understanding people. It begins with gaining a more complete view of each customer. Todays customers expect a joined-up experience.

Term 76
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Ferrari Extended Warranty Will See PHEV Batteries Replaced Twice

Carscoops

Ferrari has introduced two new extended warranties for their plug-in hybrids. Customers who opt-in will receive a free battery during their 8th and 16 th year of ownership. Ferrari didn’t mention pricing, but previous reports have suggested the plans would cost around $7,500 annually.

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A smooth step into the future: Nissan’s e-Power technology and what it means for drivers

Drive.com

According to Lyons, e-Power represents the perfect bridge technology for these consumers, offering a way to lower emissions and fuel consumption while retaining the reassuring familiarity of a fuel tank. Of course, any emerging technology prompts questions about reliability. How do Nissan e-Power cars benefit the Australian consumer?

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What does the future hold for automotive retail? Part 1

Canadian Auto Dealer

Real estate, technology, changing demographics and government regulations, digitization, customer expectations and the quest for talent are but a few of the challenges dealerships face every day. Customers are spoiled for choice and brand loyalty continues to decrease. They are looking for a knowledgeable, trusted advisor.

Retail 52
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Pinnacle Warranties streamlines processes for dealers and customers

Motor Trader

Pinnacle Warranties has teamed up with iWarranty, a software platform to streamline warranty processes and enhance customer experience. iWarrantys platform integrates with dealer systems, to provide real-time warranty registration, and improve customer engagement and insights.

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How Data-Driven Insights Are Shaping Inventory Management in Auto Retail

AutoSuccessOnline

The survey, conducted in late summer, reveals a disconnect between dealers’ current inventory risk management strategies and the potential benefits of advanced technological tools. A prevalent strategy among dealers is to utilize price markdowns, dealer trades and extended warranty offers to manage inventory carryover.

Retail 40
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Lotlinx Industry Survey On Inventory Carryover & Markdown Strategies Reveals Major Disconnects And Challenges Faced By Dealers For Modern Retailing

Dealer World

This task is fraught with challenges that can directly impact profitability, customer satisfaction, and overall operational efficiency. Despite the availability of advanced technological solutions, many dealerships are still challenged by outdated inventory risk practices that exacerbate their struggles. during August.

Retail 89