Remove Customer Remove Extended Warranty Remove Repairing
article thumbnail

Service plans offered by dealers are key to customer satisfaction

Motor Trader

Dealers who offer service plans, cosmetic repair insurance and extended warranties are achieving higher levels of customer satisfaction, according to findings from JudgeService surveys which reached over 436,100 customers.

article thumbnail

Ferrari Extended Warranty Will See PHEV Batteries Replaced Twice

Carscoops

Ferrari has introduced two new extended warranties for their plug-in hybrids. Customers who opt-in will receive a free battery during their 8th and 16 th year of ownership. ” In effect, they’ll ensure your car remains drivable without any major unexpected repair bills.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Which brands offer the best new car warranties in Australia?

CarExpert

Similarly, Audi’s Approved Plus warranty applies to pre-owned Audi vehicles that have passed a “rigorous 115-point quality and safety inspection” Each qualifying pre-owned vehicles comes with a two-year, unlimited-kilometre warranty added to the end of any existing warranty or extended warranty.

article thumbnail

72% of aftersales customers open to being upsold additional products

Motor Trader

Almost three-quarters (72%) of aftersales customers are interested in hearing from their dealer about value-add products and services when they bring their vehicle for service, repair or MOT. Customers in Wales (41%) and the West Midlands (34%) were found to be the least interested.

article thumbnail

Did the Finance manager act dishonestly regarding an extended warranty?

Shawn Ryder

Customers rely on dealerships to act with integrity, especially when it comes to financial transactions. One of the most contentious areas within this realm is the extended warranty services that dealerships often promote. Types of Warranties: Extended warranties can vary significantly in coverage, duration, and price.

article thumbnail

BMW i3 Owners Shocked By $30,000 Battery Replacement, One Quoted $71,000!

Carscoops

We’ve encountered numerous i3 owners lamenting and reporting that dealerships frequently demand over $30,000 for battery replacements, with one customer allegedly quoted a staggering $71,000. Now that the small car has left production, it appears as though dealers across the nation are slapping i3 owners with huge repair bills.

article thumbnail

EVs are up to 50% more expensive to repair than ICE

Motor Trader

to repair, power distribution boxes (£747.65), warning lights (£875.00), and shock absorbers (£588.86). “However, not all repair shops are equipped to handle EVs, and specialised knowledge is needed to safely work on high-voltage electrical systems. .