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Service plans offered by dealers are key to customer satisfaction

Motor Trader

Dealers who offer service plans, cosmetic repair insurance and extended warranties are achieving higher levels of customer satisfaction, according to findings from JudgeService surveys which reached over 436,100 customers.

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Why are car makers displaying ads on the touchscreen?

Autocar

They would tell the pop-up to go away and it would, for a few minutes, before reappearing again the next time and every time theycame to a stop, offering to connect them toan operator so that they could purchase an extended warranty. Someone else thenreported their Jeep doing the same.

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Does EV mileage matter? Your guide to buying a used electric car

Drive.com

Customers looking to buy a used electric vehicle privately can also visit a dealership associated with the EV and inspect the battery before purchasing; however, bear in mind this could come at a cost. Customers should be aware, however, of any damage or previous repairs made to the vehicle before purchasing.

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Blink Charging, EVSTAR Introduce Protection Plan for EV Charging Infrastructure

AutoSuccessOnline

a leading global manufacturer, owner, operator and provider of electric vehicle (EV) charging equipment and services, has announced in a press release a strategic agreement with EVSTAR to introduce extended warranty coverage options for Blink customers. Blink Charging Co. ,

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iA Financial Group adds online sales with Clutch investment

Canadian Auto Dealer

He added that, as a result, the company is well positioned to “serve consumers in their preferred way” when buying vehicles and insurance products. At the moment, they can buy iA Financial Group extended warranty and guaranteed asset protection products. -based company that was founded in 2017.

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Explaining the difference between the right to refuse service and requiring add-ons to a customer?

Shawn Ryder

In the dynamic world of automotive sales, dealerships often encounter various challenges related to customer service. Understanding the differences between these concepts can help dealers navigate customer interactions more effectively, ensuring compliance while maximizing customer satisfaction and sales performance.

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Mastering the many faces of F&I

Canadian Auto Dealer

The best F&I managers have a unique set of skills: business focused yet super customer focused A day in the life of a business manager, much like the iconic Beatles song, is often like a pendulum swinging between different personalities. They need to convey the benefits of products in a way that resonates with customers.