Motor Trader

OCTOBER 16, 2024

. “Our latest data highlights just how important an EV warranty is, and why we’re investing in a new plan for our customers. High costs like these really show why a robust extended warranty is essential to avoid financial strain and keep your vehicle running smoothly.

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Carscoops

SEPTEMBER 28, 2024

These services were previously free, though customers were warned they would eventually incur charges. Mazda recently surprised customers by requiring them to sign up for a subscription in order to keep certain services. However, it turns out that customers might still have a workaround.

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Car Examer

SEPTEMBER 2, 2024

This guide will walk you through the key aspects of Toyota’s extended warranty, helping you understand the benefits and how to keep your vehicle covered. After this initial period, the warranty can be extended by an additional 12 months or 10,000 miles with each qualifying service, up to a maximum of 10 years or 100,000 miles.

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Carscoops

APRIL 24, 2024

It’s accused of adding on bogus charges, falsifying paystubs, and forcing customers to sign deceptive agreements. A Dodge dealer in Kansas is facing civil lawsuit alleging it ripped off customers. It says that the dealer falsely inflated customers’ income including paystubs to get credit approvals. million judgment.

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Carscoops

MARCH 5, 2024

First, it decided to extend the Telluride’s warranty period to 15 years or 150,000 miles (241,402 km) because it did “not create an unreasonable to motor vehicle safety.”

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CarExpert

APRIL 9, 2024

While extended warranty coverage was offered to compensate owners, the reduction in value of the affected vehicles was initially found by the Federal Court to be 17.5 We remain committed to assisting any customer whose vehicle has experienced the DPF issue and to providing a free-of-charge remedy.

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Motor Trader

OCTOBER 3, 2024

Colinswood added: “By combining an honest discussion about repair costs with a positive outlook on the benefits of EV ownership, motor dealers can build trust and encourage buyers to invest in extended warranties.”

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Carscoops

JUNE 20, 2024

The automaker will extend fuel pump warranty to 15 years after initial service date. Subaru will compensate owners of select 2017-2020 models with defective fuel pumps and extend warranties to 15 years. However, it’s not the owners of defective Subarus who will walk away with the healthiest payday.

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Carscoops

FEBRUARY 11, 2024

We’ve encountered numerous i3 owners lamenting and reporting that dealerships frequently demand over $30,000 for battery replacements, with one customer allegedly quoted a staggering $71,000. That means that they’re eligible for a 10-year or 150,000-mile powertrain warranty. That warranty has saved some customers thousands.

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Drive.com

NOVEMBER 6, 2024

Drive reported last month that MG 4 customers who took delivery in 2024 – but before the price cuts on 20 September – would be presented some form of compensation for having up to a quarter of the new price of their vehicle wiped overnight.

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Canadian Auto Dealer

JULY 9, 2024

In other words, Clutch customers can benefit from a simple, and yet complete experience in their online transaction — whether that means purchasing a vehicle or selecting certain types of coverage. At the moment, they can buy iA Financial Group extended warranty and guaranteed asset protection products.

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Motor Trader

APRIL 30, 2024

April’s Startline Used Car Tracker also shows that 22% agree customers feel better about their deal if they achieve a small discount – although 33% believe fewer customers walk away because they don’t get the discount they want. This time, 302 consumers and 64 dealers were questioned.

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Auto Alert

JULY 22, 2024

Helping customers discover their dream car is deeply fulfilling, but the journey can often be complex. If you’ve encountered hesitation from customers after investing significant effort, we’re here to assist you in overcoming these challenges and boosting your car sales with proven strategies.

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Auto Alert

APRIL 5, 2024

With ever-evolving customer expectations and market trends, it’s crucial for automotive dealerships to continuously upgrade their sales processes to stay ahead of the curve. This enables targeted marketing efforts, personalized offers, and better customer engagement.

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Dealer World

SEPTEMBER 17, 2024

This task is fraught with challenges that can directly impact profitability, customer satisfaction, and overall operational efficiency. The majority of dealers (18%) manage inventory carryover with price markdowns, dealer trades, and extended warranty offers, followed by 16% conducting aggressive marketing campaigns.

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AutoSuccessOnline

SEPTEMBER 16, 2024

22–24, at the Westin Southfield Detroit, MAPconnected’s Summit unites the Warranty & Aftercare Services Value Chain and is designed as an annual best practice exchange platform to optimize costs, enhance customer satisfaction and ensure continuous improvement. Set to take place on Oct.

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Crest Nissan

OCTOBER 24, 2022

As a way to provide customers with a more versatile selection of high-quality, reputable, and affordable vehicle options, Nissan will be including older models and select non-Nissan vehicles as part of their CPO inventory. For instance, you'll get an extended warranty and roadside assistance. It comes with several benefits.

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Drive.com

OCTOBER 29, 2024

It could be also an opportunity [for customers] to enter [the] Ferrari world… through a different channel,” said Scioletti. However, the brand believes “a Ferrari is forever” and even wants to handle the sales process of used cars. “It

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Car Examer

AUGUST 30, 2024

After this initial period, your vehicle may become eligible for an additional 7 years of activated warranty coverage, up until the vehicle is 10 years old or has driven 100,000 miles/160,930km. This extended warranty provides ongoing protection, ensuring your Lexus remains in prime condition for years to come. Buying a used VW.

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Carscoops

MAY 9, 2024

In addition, dealers can advertise the below-invoice price and then attempt to upsell the customer into a better-equipped trim level. Junk fees, pointless extra packages, and extended warranties could all be part of the plan for some of these businesses too.

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Hershey Motors

AUGUST 15, 2024

Customized Car Buying Experience in Coatesville One of the standout benefits of shopping at private car lots in Coatesville is the personalized customer service you receive. Unlike larger, corporate dealerships, a private Coatesville car dealership like Hershey Motors takes the time to get to know each customer.

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AutoSuccessOnline

SEPTEMBER 20, 2024

This task is fraught with challenges that can directly impact profitability, customer satisfaction and overall operational efficiency. The majority of dealers (18%) manage inventory carryover with price markdowns, dealer trades and extended warranty offers, followed by 16% conducting aggressive marketing campaigns.

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Dealer World

JUNE 13, 2024

A REAL CUSTOMER’S PERSPECTIVE What you need to know most about your customers is why they choose to purchase… and why they don’t. Since mystery shoppers pose as real customers, they get an honest look at how your sales team manages the experience. Every single one of these is essential to a healthy, growing business.

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CarExpert

MAY 18, 2024

It’s normal for a car owner to contact a dealer to have their car serviced or repaired, but some manufacturers have streamlined – and to a degree, automated – the warranty process. In that case, the customer is notified and warranty work can be carried out at no extra cost.

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Shawn Ryder

FEBRUARY 7, 2024

F&I (Finance and Insurance) A department within a dealership responsible for arranging financing and insurance for customers purchasing vehicles. The F&I manager will also offer additional products such as extended warranties and GAP insurance. It’s offered at an additional cost and is often negotiable.

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Shawn Ryder

JANUARY 15, 2024

The Sales Team The sales team plays an integral role in driving revenue and customer satisfaction. This blog post will explore essential roles within a dealership, effective strategies for growth and profitability, and provide insider insights that can help you unlock the full potential of your car dealership.

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Auto Alert

AUGUST 8, 2024

AI-Powered Chatbots for Dealerships | Work Smarter Discover how AI-powered chatbots enhance customer service, schedule appointments, and automatically boost sales for car dealerships. Extraordinary customer service and efficient operations are key to staying competitive, especially in the automotive industry.

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AutoSuccessOnline

NOVEMBER 6, 2024

A prevalent strategy among dealers is to utilize price markdowns, dealer trades and extended warranty offers to manage inventory carryover. Data-driven approaches can improve the overall customer experience through several steps. Notably, 40% of dealers apply price markdowns on a weekly basis.

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Car Examer

NOVEMBER 20, 2024

Notify the Warranty Provider Now it’s time to let the warranty provider know that you’re the new owner. How to do it: Visit the warranty provider’s website—they might have an online transfer form. Call their customer service number if you’re not sure how to proceed. The warranty paperwork.

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Canadian Auto Dealer

MARCH 30, 2024

The best F&I managers have a unique set of skills: business focused yet super customer focused A day in the life of a business manager, much like the iconic Beatles song, is often like a pendulum swinging between different personalities. They need to convey the benefits of products in a way that resonates with customers.

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Shawn Ryder

JANUARY 13, 2024

Customer Testimonials and Reviews Positive customer reviews and testimonials are powerful marketing tools for any business, including car dealerships. Encourage satisfied customers to leave reviews on platforms like Google, Yelp, and Facebook. Exceptional Customer Service 1. Vehicle Acquisition and Inventory Management 1.

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Turbo Marketing Solutions

FEBRUARY 6, 2024

Winning negotiations involve thorough preparation and deep understanding of the customer's needs. Yet, it's not entirely about the customer; remember, you’re an integral part of this too. This involves gathering information about the customer's needs, preferences, and financial constraints.

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AutoRaptor

APRIL 23, 2024

This includes keeping abreast of new financial products and services that can benefit customers and increase sales. By staying informed, an F&I Manager can provide valuable insights to customers, helping them make informed decisions about their purchases.

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Car Examer

JANUARY 25, 2024

Negotiation Dynamics: Negotiation is a fundamental aspect of used car sales, and the ability to strike favorable deals with customers affects the ultimate profitability. Intense competition may lead to thinner profit margins as dealers strive to attract customers by offering competitive prices.

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Shawn Ryder

JANUARY 13, 2024

These professionals are the face of your business, and their knowledge, skills, and expertise directly impact your sales and customer satisfaction levels. Job Positions Sales Consultant A sales consultant is typically the first point of contact for customers visiting your dealership.

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Drive.com

AUGUST 29, 2024

With the exception of retail prices, car warranties are among one of the most competitive segments of the entire automotive industry, with each manufacturer looking to offer a longer period of coverage to attract customers. But which brands are ahead of the race when it comes to the longest warranties on offer? We find out.

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Car Examer

APRIL 8, 2024

Types of Used Car Warranties Manufacturer’s Certified Pre-Owned (CPO) Warranty: Offered by car manufacturers on certified pre-owned vehicles, typically covering a comprehensive range of components for a specific duration or mileage limit. They may offer different coverage levels and durations.

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