Motor Trader

MAY 21, 2024

Following our appointment, we continue to progress discussions with a number of interested parties on the Marketplace business and remaining customer collections centres. Cazoo does not hold any customer deposits and all customer vehicle deliveries have been completed.

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Vanguard Dealer Services

APRIL 23, 2024

This department’s responsibilities often include discussing dealer financing options, managing the associated paperwork/agreements, or offering optional add-on products like extended warranties to ensure a comprehensive buying experience.

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Carscoops

SEPTEMBER 28, 2024

These services were previously free, though customers were warned they would eventually incur charges. Mazda recently surprised customers by requiring them to sign up for a subscription in order to keep certain services. However, it turns out that customers might still have a workaround.

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Carscoops

MARCH 5, 2024

First, it decided to extend the Telluride’s warranty period to 15 years or 150,000 miles (241,402 km) because it did “not create an unreasonable to motor vehicle safety.”

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Carscoops

APRIL 24, 2024

It’s accused of adding on bogus charges, falsifying paystubs, and forcing customers to sign deceptive agreements. A Dodge dealer in Kansas is facing civil lawsuit alleging it ripped off customers. It says that the dealer falsely inflated customers’ income including paystubs to get credit approvals. million judgment.

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Carscoops

FEBRUARY 11, 2024

We’ve encountered numerous i3 owners lamenting and reporting that dealerships frequently demand over $30,000 for battery replacements, with one customer allegedly quoted a staggering $71,000. That means that they’re eligible for a 10-year or 150,000-mile powertrain warranty. That warranty has saved some customers thousands.

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Carscoops

JUNE 20, 2024

The automaker will extend fuel pump warranty to 15 years after initial service date. Subaru will compensate owners of select 2017-2020 models with defective fuel pumps and extend warranties to 15 years. However, it’s not the owners of defective Subarus who will walk away with the healthiest payday.

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CarExpert

JANUARY 31, 2025

All new Nissans sold in Australia from January 1, 2021 will continue to be covered by the brand’s standard five-year, unlimited-kilometre warranty, however, owners will be able to extend this to 10 years and 300,000km (once again whichever comes first).

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CarExpert

APRIL 9, 2024

While extended warranty coverage was offered to compensate owners, the reduction in value of the affected vehicles was initially found by the Federal Court to be 17.5 We remain committed to assisting any customer whose vehicle has experienced the DPF issue and to providing a free-of-charge remedy.

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Crest Nissan

OCTOBER 24, 2022

As a way to provide customers with a more versatile selection of high-quality, reputable, and affordable vehicle options, Nissan will be including older models and select non-Nissan vehicles as part of their CPO inventory. For instance, you'll get an extended warranty and roadside assistance. It comes with several benefits.

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Carscoops

MAY 9, 2024

In addition, dealers can advertise the below-invoice price and then attempt to upsell the customer into a better-equipped trim level. Junk fees, pointless extra packages, and extended warranties could all be part of the plan for some of these businesses too.

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Extended Warranty MSRP Retail Finance 105

Shawn Ryder

JANUARY 27, 2025

In the dynamic world of automotive sales, dealerships often encounter various challenges related to customer service. Understanding the differences between these concepts can help dealers navigate customer interactions more effectively, ensuring compliance while maximizing customer satisfaction and sales performance.

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CarExpert

JANUARY 26, 2025

Similarly, Audi’s Approved Plus warranty applies to pre-owned Audi vehicles that have passed a “rigorous 115-point quality and safety inspection” Each qualifying pre-owned vehicles comes with a two-year, unlimited-kilometre warranty added to the end of any existing warranty or extended warranty.

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AutoSuccessOnline

AUGUST 22, 2024

a leading global manufacturer, owner, operator and provider of electric vehicle (EV) charging equipment and services, has announced in a press release a strategic agreement with EVSTAR to introduce extended warranty coverage options for Blink customers. Blink Charging Co. ,

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Motor Trader

JANUARY 13, 2025

Mobile Mock Ups – Landscape – 6 Warranty Solutions Group (WSG) has struck a deal with Bumper to use its up front interest-free car payment service for customers. Over the past few months, WSG has been piloting Bumpers PayLater solution for customers renewing their warranty.

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Motor Trader

APRIL 30, 2024

April’s Startline Used Car Tracker also shows that 22% agree customers feel better about their deal if they achieve a small discount – although 33% believe fewer customers walk away because they don’t get the discount they want. This time, 302 consumers and 64 dealers were questioned.

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Auto Alert

APRIL 5, 2024

With ever-evolving customer expectations and market trends, it’s crucial for automotive dealerships to continuously upgrade their sales processes to stay ahead of the curve. This enables targeted marketing efforts, personalized offers, and better customer engagement.

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Motor Trader

OCTOBER 16, 2024

. “Our latest data highlights just how important an EV warranty is, and why we’re investing in a new plan for our customers. High costs like these really show why a robust extended warranty is essential to avoid financial strain and keep your vehicle running smoothly.

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Dealer World

JUNE 13, 2024

A REAL CUSTOMER’S PERSPECTIVE What you need to know most about your customers is why they choose to purchase… and why they don’t. Since mystery shoppers pose as real customers, they get an honest look at how your sales team manages the experience. Every single one of these is essential to a healthy, growing business.

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Car Examer

SEPTEMBER 2, 2024

This guide will walk you through the key aspects of Toyota’s extended warranty, helping you understand the benefits and how to keep your vehicle covered. After this initial period, the warranty can be extended by an additional 12 months or 10,000 miles with each qualifying service, up to a maximum of 10 years or 100,000 miles.

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Dealer World

SEPTEMBER 17, 2024

This task is fraught with challenges that can directly impact profitability, customer satisfaction, and overall operational efficiency. The majority of dealers (18%) manage inventory carryover with price markdowns, dealer trades, and extended warranty offers, followed by 16% conducting aggressive marketing campaigns.

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Retail Extended Warranty Manufacturing Management 76

Shawn Ryder

JANUARY 22, 2025

The Breakdown: Understanding Add-Ons and Backend Products Add-ons and backend products can consist of various components including vehicle service contracts, extended warranties, rustproofing, paint protection, and aftermarket enhancements. Extended Warranty $1,500 Covered repairs and peace of mind.

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Drive.com

NOVEMBER 6, 2024

Drive reported last month that MG 4 customers who took delivery in 2024 – but before the price cuts on 20 September – would be presented some form of compensation for having up to a quarter of the new price of their vehicle wiped overnight.

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Auto Alert

FEBRUARY 10, 2025

Attract high-value customers and close more deals with this guide. Optimize Your Website Your dealerships website is often the first point of contact for new customers, so it may need a refresh if its been a while. Avoid too many pop-ups, except maybe a discreet online customer service representative. Optimize Your Website 2.

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Auto Alert

JULY 22, 2024

Helping customers discover their dream car is deeply fulfilling, but the journey can often be complex. If you’ve encountered hesitation from customers after investing significant effort, we’re here to assist you in overcoming these challenges and boosting your car sales with proven strategies.

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Deal Sales Extended Warranty Finance 59

Motor Trader

OCTOBER 3, 2024

Colinswood added: “By combining an honest discussion about repair costs with a positive outlook on the benefits of EV ownership, motor dealers can build trust and encourage buyers to invest in extended warranties.”

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Turbo Marketing Solutions

SEPTEMBER 6, 2024

This steadfast inclination towards in-person interaction signifies the intrinsic emotional connection that customers seek when purchasing vehicles. Artificial Intelligence (AI) and Machine Learning have emerged as game-changing tools, empowering marketers to optimize advertising performance and target customers more effectively.

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Turbo Marketing Solutions

FEBRUARY 6, 2024

Winning negotiations involve thorough preparation and deep understanding of the customer's needs. Yet, it's not entirely about the customer; remember, you’re an integral part of this too. This involves gathering information about the customer's needs, preferences, and financial constraints.

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Drive.com

OCTOBER 29, 2024

It could be also an opportunity [for customers] to enter [the] Ferrari world… through a different channel,” said Scioletti. However, the brand believes “a Ferrari is forever” and even wants to handle the sales process of used cars. “It

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Shawn Ryder

JANUARY 19, 2025

Cars that qualify for CPO status typically come with extended warranties and additional perks, such as complimentary maintenance services or roadside assistance. Dealerships routinely provide this information to their customers, highlighting transparency in the buying process.

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Canadian Auto Dealer

JULY 9, 2024

In other words, Clutch customers can benefit from a simple, and yet complete experience in their online transaction — whether that means purchasing a vehicle or selecting certain types of coverage. At the moment, they can buy iA Financial Group extended warranty and guaranteed asset protection products.

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Drive.com

APRIL 8, 2024

Customers looking to buy a used electric vehicle privately can also visit a dealership associated with the EV and inspect the battery before purchasing; however, bear in mind this could come at a cost. Customers should be aware, however, of any damage or previous repairs made to the vehicle before purchasing.

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Shawn Ryder

JANUARY 19, 2025

By identifying effective strategies for integrating optional add-ons, car dealerships can significantly enhance customer satisfaction and boost sales. These extras can range from extended warranty packages and maintenance plans to high-tech accessories like advanced infotainment systems.

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Motor Trader

NOVEMBER 25, 2024

The webinars will cover a range of subjects including cost saving initiatives, marketing, legal issues and enhancing the customer experience. In fact, many of our dealers have increased their profit per vehicle by as much as 25% through upselling extended warranties alone.

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CarExpert

MAY 18, 2024

It’s normal for a car owner to contact a dealer to have their car serviced or repaired, but some manufacturers have streamlined – and to a degree, automated – the warranty process. In that case, the customer is notified and warranty work can be carried out at no extra cost.

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Car Examer

AUGUST 30, 2024

After this initial period, your vehicle may become eligible for an additional 7 years of activated warranty coverage, up until the vehicle is 10 years old or has driven 100,000 miles/160,930km. This extended warranty provides ongoing protection, ensuring your Lexus remains in prime condition for years to come. Buying a used VW.

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Extended Warranty Repairing Customer Marketing 52

Shawn Ryder

JANUARY 15, 2024

The Sales Team The sales team plays an integral role in driving revenue and customer satisfaction. This blog post will explore essential roles within a dealership, effective strategies for growth and profitability, and provide insider insights that can help you unlock the full potential of your car dealership.

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