Remove Customer Remove Development Remove Sales Goals
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The Top 10 Skills of a Successful Automotive Sales Manager

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The basic job duties of an Automotive Sales Manager are overseeing the sales activities of a car dealership’s sales department, including training sales staff, developing a departmental strategic plan, and ensuring sales targets and customers’ expectations are met.

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YOU HAVE A BDC BECAUSE IT’S WHAT YOU WERE TOLD TO DO—BUT IS IT DOING OK OR AMAZINGLY WELL?

Dealer World

Your business development center is the lifeblood of your dealership. Between channeling leads to your sales teams, setting appointments with customers, and staying ahead of customer needs, there isn’t a corner of your business it doesn’t impact. That line absolutely has to be in your scripts.

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The Vast Majority of OEMs are Making Contingency ICE Production Plans as EV Sales Miss Projections, but are Increasingly Optimistic about Health of US Auto Retail Industry

Dealer World

These results are consistent with the declining sales growth in EVs – through June 2024, EV sales growth is down 84% compared to 2023. Additionally, while OEMs are more supportive of the dealership legacy sales model, a rising number expect to take a leading role in the customer relationship and data ownership.

Retail 79
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WHAT IS MYSTERY SHOPPING FOR DEALERSHIP SALES TEAMS?

Dealer World

One major component of any automotive Owner’s or GM’s due diligence is a constant and ongoing evaluation of your sales team members’ skills, growth, consistency, and quality of delivery. And all of these rely on customer memories being recalled days, even weeks later. But you’re already slammed in a dozen different ways.

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OEMs are Making Contingency ICE Production Plans as EV Sales Miss Projections

AutoSuccessOnline

These results are consistent with the declining sales growth in EVs – through June 2024, EV sales growth is down 84% compared to 2023. Additionally, while OEMs are more supportive of the dealership legacy sales model, a rising number expect to take a leading role in the customer relationship and data ownership.

Sales 52
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HOW AUTOMOTIVE PHONE TRAINING IS IMPACTING CAR SALES

Dealer World

Let’s face it: automotive sales are becoming increasingly competitive and impersonal with the growth of the online industry. Customers are savvier than ever about getting the best deal, and traditional dealerships are looking to offer greater value through personalized service and better customer experiences.

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EVALUATE YOUR DEALERSHIP SALES TEAM PERFORMANCE

Dealer World

In fact, it’s increasingly common to bring in dedicated specialists who can take a deep dive into the sales side to develop coaching strategies that take advantage of every opportunity. Here’s what to look at to evaluate sales team performance and keep your people working at peak efficiency.