AutoSuccessOnline

APRIL 10, 2025

AiAuto announces its launch and suite of innovative AI-powered F&I and customer experience products designed to transform how dealerships operate, engage with customers and drive sales. With a focus on innovation and real-time customer experiences, the company aims to reshape the future of automotive retailing.

Retail 52

Retail Automotive Dealerships Customer 52

Motor Trader

SEPTEMBER 2, 2024

Polestar’s UK retail partners will soon be able to actively sell from each Space. Customers can still configure and order their Polestar online, and through the expanding network of Polestar Spaces. Matt Galvin, MD, Polestar UK says: “Expanding our retail operations with new and existing partners will enable us to reach more customers.

Development 105

Development Sales Retail Networking 105

Dealer World

DECEMBER 4, 2024

The automotive industry faces unprecedented challenges in protecting customer data privacy. The Data Privacy Landscape in Automotive Retail The automotive retail sector has undergone a significant digital transformation in recent years. million customers and potential buyers in North America.

Retail 89

Retail Customer Automotive Insurance 89

Shawn Ryder

MARCH 9, 2025

In the modern marketing landscape, understanding where to find your target audience for customer discovery is crucial for the success of any automotive dealership. Customer discovery is the process of brainstorming, validating, and refining your understanding of who your potential customers are and how you can meet their needs.

Customer 59

Customer Demographic Networking Dealerships 59

Drive.com

MAY 26, 2025

The 2025 GWM Cannon Alpha Plug-in Hybrid Electric Vehicle (PHEV) ute has moved to a national drive-away price for business and fleet customers. GWM Australia said the move to a national drive-away price for ABN holders which includes fleet customers equates to savings of up to $4100 depending on the state of purchase.

Customer 74

Customer Retail Deal Buyer 74

CarExpert

AUGUST 18, 2024

Cadillac has revealed the location of its first Australian experience centre, one of two retail locations it has announced for our market. The General Motors luxury brand is set to begin work on developing its 841m² premises within the Rosebery Engine Yards retail and lifestyle precinct.

Retail 105

Retail Development Management Marketing 105

Shawn Ryder

JUNE 13, 2025

In today’s digital landscape, starting and marketing a small online retail business can be overwhelmingly complex, especially without an existing strategy. In this article, we will explore the most common needs of small online retail businesses and provide actionable solutions that can help pave the way for success.

Retail 59

Retail Marketing Demographic Customer 59

AutoSuccessOnline

DECEMBER 16, 2024

American Guardian Warranty Services announced it has developed a much faster way to file and track claims. Reynolds is constantly looking for ways to streamline operations, making things work faster and more intelligently for our customers, said Jason Sideris, vice president of fixed operations product management at Reynolds.

Retail 105

Retail Management Development Customer 105

AutoSuccessOnline

JANUARY 8, 2025

The Reynolds and Reynolds Company reported the company was pleased to welcome 2025 with a look back at the previous year and the accomplishments that allowed its customers to grow and be more profitable. Reynolds grew its footprint again in 2024, increasing its number of new customers by 30%, building on outstanding growth in 2023.

Customer 52

Customer Retail Dealerships Automotive 52

Autocar

JANUARY 16, 2025

He added that the new model will be everything our customers expect from us, both in terms of design and performance. Lochscheller described the UK-developed 5 as an "amazing sports car".It It's unclear whether Polestar will develop a bespoke new platformor use existing platforms. too will [the] Polestar 7.

Manufacturing 116

Manufacturing Retail Development Sales 116

Motor Trader

MARCH 4, 2025

Hicks, previously sales director for Kia UK, joined the business in 2017, leading all sales channels across retail and fleet, for new and used cars, in collaboration with the 190-strong dealer network. Hicks will now lead Kia UKs marketing function as it enters an era of product introductions and brand development.

Sales 94

Sales Networking Marketing Retail 94

Motor Trader

FEBRUARY 3, 2025

Joining the IMDA is Allan Thompson, MD of County Garage Ford and chairman of the National Ford Retail Dealers Association (NFRDA). He holds a Retail Automotive masters degree with Loughborough university, developed in collaboration with Ford Motor Company and is a fellow with the IMI.

Retail 105

Retail Automotive Development Dealerships 105

Dealer World

DECEMBER 19, 2024

Since its founding in 2014, the firm has led the industry with the sale of over 280 dealerships representing over $9 billion in client proceeds, including the third largest transaction in auto retail history the sale of Jim Koons Automotive Companies to Asbury Automotive Group. To access The Kerrigan Index, click here.

Sales 88

Sales Retail Banking Finance 88

AutoSuccessOnline

FEBRUARY 28, 2025

This reassessment led to a more nuanced approach to F&I product selection, with dealers tailoring their offerings to align more closely with changing customer demands. Renewed Focus on Training and Technology The year 2024 also saw a shift in how dealers approached F&I training and customer presentation.

Retail 40

Retail Repairing Finance Insurance 40

Shawn Ryder

APRIL 9, 2025

As businesses strive for growth and customer retention, many overlook the potential locked within their old lead lists. Industries with Abundant Old Leads Several sectors hold significant numbers of outdated leads, simply due to the nature of their businesses and customer relationships. Why Engage Old Leads?

Customer 59

Customer Insurance Repairing Retail 59

Auto Remarketing

MARCH 18, 2024

As the world gradually emerges from the shadows of COVID-19, a significant shift in the car retail landscape is becoming increasingly apparent, particularly in the electric vehicle sector. Dealerships that embrace this change are poised to thrive in the new era of automotive retailing.

Retail 98

Retail Supply Chain Manufacturing Consulting 98

Dealer World

DECEMBER 16, 2024

We are honored to continue to support the Bohn family, this time in the sale of their Hyundai Genesis dealership, a transaction that, again, underscores the enduring strength of the auto retail market in the South, said Gabe Robleto, Senior Vice President, Sell-Side Advisory at Kerrigan Advisors. To access The Kerrigan Index, click here.

Automotive 88

Automotive Retail Sales Dealerships 88

Motor Trader

JULY 17, 2024

JLR (UK) is aiming to improve how it interacts with customers, in-person and digitally, under Costa Delis, the recently appointed UK customer experience director. The focus on customer experience is part of a wider digital transformation at JLR. The focus on customer experience is part of a wider digital transformation at JLR.

Customer 98

Customer Networking Retail Development 98

Dealer World

APRIL 2, 2025

While this age of new technology introduces successful tools for the retail automotive business, there are no magic bullets that will, by themselves, improve ALL aspects of your dealership. The best dealerships still get better at executing the basics of the business.

Retail 75

Retail Dealerships Technology Management 75

Motor Trader

JUNE 13, 2024

The proliferation of BEVs will require automotive retailers to adopt new technologies to serve their customers better and build closer and more meaningful relationships. It has navigated the challenges presented by the pandemic, the cost of living crisis, and new technology and retail models.

Technology 104

Technology Customer Retail Manufacturing 104

Carscoops

MARCH 31, 2025

Together, we’ve made significant progress in building a fast-growing, trusted brand and launched some of the industry’s most advanced and safety-oriented products – benefiting our customers and the broader community. I wish everyone at Volvo Cars continued success as the journey continues.”

Retail 111

Retail Term Technology Automotive 111

AutoSuccessOnline

NOVEMBER 15, 2024

In a dealership, phone calls carry the brunt of the load when it comes to communication with customers. With so many dealership employees involved in customer communications over the phone — whether it be sales, service, finance, you name it — it can be hard to conceive of bringing these communication channels together. Chodor asks.

Dealerships 97

Dealerships Technology Retail Customer 97

Motor Trader

NOVEMBER 11, 2024

We took the difficult decision to pause lending for the right reasons, to keep our customers, partners and our business safe. “I I want to say a special thank you to my colleagues for reacting so quickly to the new requirements for commission disclosure, working night and day to develop an effective solution very quickly. “I

Finance 95

Finance Retail Development Customer 95

Dealer World

JULY 29, 2024

The results underscore the continuing evolution of the auto retail marketplace, particularly regarding the demand challenges associated with EVs. These results are an indication that auto retail profits are beginning to normalize for many franchises.

Retail 92

Retail Sales Sales Goals Modification 92

Motor Trader

APRIL 15, 2025

Dealers also have the option to purchase additional backdrops, incorporate their own logo or request custom backdrop designs tailored to their branding needs. Weve always taken a view that we are not just a warranty and aftersales product provider to each of our dealers, but that we are here to help them grow and prosper as a business.

Technology 90

Technology Networking Retail Deal 90

Motor Trader

JANUARY 13, 2025

Most recently, Carney was commercial and retail operations director at Inchcape. Carney said: After years of strengthening and developing the UK presence of some of the worlds most established brands, its an exciting challenge to lead the introduction of a new brand and a fantastic new product.

Retail 64

Retail Development Management Automotive 64

Carscoops

APRIL 7, 2025

The duo has developed nine new products including a limited edition heritage set. The 1:64 scale models have already been sold out and customers lucky enough to get their orders in will get two Spectraflame cars as well as a display box. Ferrari and Hot Wheels have joined forces for the first time in more than a decade.

Retail 88

Retail Development Automotive Customer 88

AutoSuccessOnline

FEBRUARY 5, 2025

The partnership brings Impel’s conversational AI products to Ford dealers and Lincoln retailers throughoutthe U.S. Automotive retailers generate vast amounts of customer behavioral data, yet due to siloed legacy systems and a patchwork of digital platforms, aggregating and accessing this valuable asset has been a longstanding struggle.

Retail 52

Retail Repairing Technology Customer 52

Shawn Ryder

MAY 1, 2025

As potential customers increasingly shift towards online research and shopping, implementing robust digital marketing strategies can significantly boost visibility and drive sales. In this blog, we explore how automotive retailers can leverage various digital marketing tactics to thrive in the Van Voorhis and greater Pennsylvania market.

Dealerships 52

Dealerships Retail Marketing Demographic 52

Motor Trader

JANUARY 14, 2025

Laurence Vaughan, CEO of Big Motoring World, said: Our Motor Ombudsman accreditation showcases our willingness to always do the right thing by our customers, and to strive to go above and beyond to create a positive and memorable Big Motoring World experience for which we have become renowned.

Retail 64

Retail Networking Repairing Customer 64

Motor Trader

APRIL 28, 2025

Vertu will use all data points required from cap hpi to assist in the retailing of vehicles, supporting operational efficiency and bolstering its omnichannel retail strategy. We use data-driven decision-making across our organisation to generate enhanced returns and deliver a better customer experience.

Retail 52

Retail Networking Development Customer 52

Dealer World

FEBRUARY 24, 2025

Under their leadership, we have no doubt that Greensburgs highest-volume dealership will continue to thrive and serve the community with the highest level of dedication to customer service." average on retail sales annually. times the U.S. To access The Kerrigan Index, click here. To read the 2024 Kerrigan Dealer Survey, click here.

Automotive 75

Automotive Retail Sales Banking 75

AutoSuccessOnline

NOVEMBER 24, 2024

Yet, making online retail into a reality has remained a challenge for auto dealers. While that number is expected to grow to as high as 40% in the next five years, dealers continue to struggle with creating the quick and seamless experience that customers expect, putting both customers and revenue at risk.

Supply Chain 52

Supply Chain Retail Electronics Insurance 52

Shawn Ryder

JUNE 13, 2025

Dealerships face numerous challenges, including: Rising Competition: Online retailers and new market entrants pose significant threats. High Customer Expectations: Customers demand a seamless, engaging purchasing experience. High Customer Expectations: Customers demand a seamless, engaging purchasing experience.

Supply Chain 59

Supply Chain Technology Dealerships Retail 59

Motor Trader

MAY 28, 2025

Supporting customers in Oxfordshire and the Thames Valley to experience these incredible electric performance cars is a privilege we look forward to continuing. John OHanlon who has a strong record in motor retailing. EVA certifies the efforts and investments that retailers are making in the EV sector to meet the consumer demand.

Automotive 52

Automotive Retail Development Customer 52

AutoSuccessOnline

FEBRUARY 10, 2025

Certified learners will gain highly marketable skills, positioning them as leaders in the rapidly evolving automotive retailing landscape. This partnership with Impel , and the launch of an industry-wide AI certification program, represents a transformative step for automotive retailing, said Matthias Stoever, CEO at RockED.

Automotive 52

Automotive Retail Technology Dealerships 52

AutoSuccessOnline

DECEMBER 3, 2024

The speed with which AI tools are advancing is incomparable to any software development we have ever seen,” said Chris Walsh, president of Reynolds. “We We launched Spark AI at Reynolds Retail Summit in August, and we are already two iterations beyond that version with additional products being released at the show.”

Retail 52

Retail Management Technology Customer 52