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Ferrari Extended Warranty Will See PHEV Batteries Replaced Twice

Carscoops

Ferrari has introduced two new extended warranties for their plug-in hybrids. Customers who opt-in will receive a free battery during their 8th and 16 th year of ownership. Ferrari didn’t mention pricing, but previous reports have suggested the plans would cost around $7,500 annually.

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Mazda’s $10 Subscription For Remote Start Sparks Backlash After Killing Open Source Option

Carscoops

These services were previously free, though customers were warned they would eventually incur charges. An individual developed an open-source workaround, but Mazda successfully had it removed. Mazda recently surprised customers by requiring them to sign up for a subscription in order to keep certain services.

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What does the future hold for automotive retail? Part 1

Canadian Auto Dealer

Real estate, technology, changing demographics and government regulations, digitization, customer expectations and the quest for talent are but a few of the challenges dealerships face every day. The transition to electric demands dealer entrepreneurship to develop new sources of revenue. We identified six key trends.

Retail 52
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Blink Charging, EVSTAR Introduce Protection Plan for EV Charging Infrastructure

AutoSuccessOnline

a leading global manufacturer, owner, operator and provider of electric vehicle (EV) charging equipment and services, has announced in a press release a strategic agreement with EVSTAR to introduce extended warranty coverage options for Blink customers. Blink Charging Co. ,

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HOW PHONE MYSTERY SHOPS CAN SHARPEN YOUR SALES TEAM

Dealer World

A REAL CUSTOMER’S PERSPECTIVE What you need to know most about your customers is why they choose to purchase… and why they don’t. Since mystery shoppers pose as real customers, they get an honest look at how your sales team manages the experience. Every single one of these is essential to a healthy, growing business.

Sales 93
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WSG uses Bumper PayLater finance service after successful dealer pilot

Motor Trader

Mobile Mock Ups – Landscape – 6 Warranty Solutions Group (WSG) has struck a deal with Bumper to use its up front interest-free car payment service for customers. Over the past few months, WSG has been piloting Bumpers PayLater solution for customers renewing their warranty.

Finance 52
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Explaining the difference between the right to refuse service and requiring add-ons to a customer?

Shawn Ryder

In the dynamic world of automotive sales, dealerships often encounter various challenges related to customer service. Understanding the differences between these concepts can help dealers navigate customer interactions more effectively, ensuring compliance while maximizing customer satisfaction and sales performance.