Shawn Ryder

MARCH 9, 2025

In the modern marketing landscape, understanding where to find your target audience for customer discovery is crucial for the success of any automotive dealership. Customer discovery is the process of brainstorming, validating, and refining your understanding of who your potential customers are and how you can meet their needs.

Customer 59

Customer Demographic Dealerships Networking 59

Motor Trader

FEBRUARY 3, 2025

A 1.1million investment has upgraded Vertu BMW MINI Sunderland to meet BMWs new Retail Next standard. It is the first dealership in Northern England to undergo this transformation, which includes a brand-new service and preparation centre nearby. Customers love the new layout. This story continues at BMW Retail Next 1.1m

Retail 59

Retail Repairing Dealerships Customer 59

Auto Remarketing

FEBRUARY 18, 2025

1 when it comes to brand reputation, according to the latest study by customer review and reputation management platform Widewail. million Google customer reviews among 18,000 American new-car dealers in 2023 and 24, using artificial intelligence to find and analyze trends in customer experience at scale. Lexus is again No.

Repairing 139

Repairing Networking Retail Customer 139

Auto Remarketing

JANUARY 14, 2025

As we step into 2025, the automotive retail industry is ready to take its next step in modernizing its operations, where artificial intelligence (AI) and machine learning (ML) are poised to reimagine dealership operations. By using these AI tools, dealerships can pre-empt financial losses and improve inventory turnover efficiency.

Retail 59

Retail Dealerships Management Customer 59

Call Revu

FEBRUARY 28, 2025

The Growing Cybersecurity Threat in the Automotive Industry As Security Intelligence explains, a huge majority (85%) of surveyed dealerships note cybersecurity as one of the most important aspects of operation. Not surprisingly, only 37% of auto retailers are confident in the current protection, which is a 21% decrease from 2021.

Dealerships 61

Dealerships Retail Banking Finance 61

Spidersnet

NOVEMBER 29, 2024

Ensuring your dealership has all the answers to the buyers’ questions at each stage of the buying journey could work wonders for your automotive sales. So how do buyers go from not even knowing what car they want, to being handed the keys by you at your dealership? For the customer this stage is all about research.

Customer 52

Customer Retail Finance Dealerships 52

Auto Remarketing

MARCH 14, 2025

Dealership service department customer satisfaction was strong in 2024 though a bit less so for owners of electric and plug-in hybrid vehicles. While its no surprise that customers gravitate to operations that serve them well, the study clearly shows good service leads to loyal customers, J.D. Powers 2025 U.S.

Customer 52

Customer Lessee Repairing Retail 52

Motor Trader

JANUARY 10, 2025

Thats the finding of a Lotlinx which found that 78% of US car dealerships are uncertain about using predictive data, with only 5% implementing AI. It found that just 21% of dealerships are employing AI for customer relationship management and lead scoring. Despite challenges, 80% plan to adopt AI by 2025.

Retail 104

Retail Technology Dealerships Management 104

Dealer World

DECEMBER 4, 2024

The automotive industry faces unprecedented challenges in protecting customer data privacy. As vehicle transactions increasingly move online and dealerships collect more personal information, the need for robust security measures has never been more critical. million customers and potential buyers in North America.

Retail 89

Retail Customer Automotive Dealerships 89

Dealer World

DECEMBER 16, 2024

Matt Bowers Group, owned by Matt Bowers, operates six dealerships located across Louisiana, Alabama, and Tennessee. This transaction represents Kerrigan Advisors 283 rd dealership and 133 rd franchise sold in the South since 2015 and the 79 th franchise sold this year. Bohn in 1924 in New Orleans.

Automotive 88

Automotive Retail Sales Dealerships 88

AutoSuccessOnline

FEBRUARY 11, 2025

Car Pros Automotive Group announced that 2024 was another year of sales leadership and customer service excellence for its dealerships. 1 in new Kia retail sales in the nation. 22 retail sales volume Honda dealer in the nation. 22 retail sales volume Honda dealer in the nation.

Customer 52

Customer Sales Dealerships Retail 52

AutoDealer Today

MARCH 1, 2024

To work with every type of car buyer and close every type of deal, today’s dealerships need to provide a new kind of shopping experience for their customers. In this guide, you’ll learn how personalization, less repetition, and greater price transparency can help your dealership retail smarter.

Retail 130

Retail Deal Dealerships Buyer 130

Carscoops

FEBRUARY 28, 2025

Customers could only view available EV inventory through Ford’s website, limiting buying options. The goal was straightforward: by bypassing the traditional dealership lot, Ford could cut costs, improve inventory management, and, ideally, make its distribution process more competitive. That being said, we listen to our dealers.

Networking 98

Networking Retail Dealerships Customer 98

AutoSuccessOnline

FEBRUARY 4, 2025

Cox Automotive showcased new retail and wholesale solutions designed to fuel the future of car buying and selling during NADA Show 2025, the National Automotive Dealers Association’s annual convention, in New Orleans. As noted in its forecast for 2025 , Cox Automotive is expecting further industry growth in the year ahead.

Retail 52

Retail Automotive Logistics Deal 52

Carscoops

DECEMBER 7, 2024

A new report claims retailers could bank thousands of dollars on every 2024 / 2025 Charger Daytona they sell, and that’s before the inevitable markups enter the conversation. For dealerships, it’s a windfall. Dodge dealers are set for some big paydays if they can persuade drivers to take a new Charger EV home. For buyers?

MSRP 105

MSRP Banking APR Retail 105

AutoSuccessOnline

JANUARY 22, 2025

In todays digital age, the automotive industry has embraced many technological advancements to streamline operations and enhance customer experiences. Keeping the digital deal jacket secure not only protects sensitive customer information but also safeguards the reputation and operational integrity of auto retailers and their partners.

Retail 40

Retail Deal Finance Dealerships 40

Motor Trader

DECEMBER 9, 2024

Eden Motor Group was formed 20 years ago by CEO Graeme Potts, and Vauxhall Motors in 2008, and has grown since launch to over 20 dealerships across the south, representing Hyundai, Mazda, MG, Peugeot and Vauxhall. This story continues at Eden Automotive sees pre-tax losses rise to 6.6m in 2023 Or just read more coverage at Motor Trader

Supply Chain 105

Supply Chain Automotive Repairing Retail 105

AutoSuccessOnline

NOVEMBER 6, 2024

Limited dealership space and rising holding costs further exacerbate this issue, highlighting the need for more effective inventory management solutions. These factors contribute to a cycle where dealerships resort to frequent markdowns, which potentially only temporarily address inventory issues.

Retail 40

Retail Management Extended Warranty Technology 40

Canadian Auto Dealer

FEBRUARY 6, 2025

Reynolds and Reynolds recently announced a partnership with Kimoby, a North American software company known for its Dealership Engagement System, that optimizes customer interactions to create great experiences, build loyalty, and drive revenue growth.

Retail 95

Retail Electronics Repairing Dealerships 95

Carscoops

OCTOBER 31, 2024

Scout Motors infuriated VW dealers across the United States last week when it confirmed that the upcoming Terra and Traveler will be available via a direct-sale model rather than through existing dealerships. The company plans to establish dedicated retail spaces across the country, allowing shoppers to place orders online.

Sales 119

Sales Networking Manufacturing Retail 119

Autocar

JULY 29, 2024

That bring a requirement for faster growth, which means we need to expand our retail footprint quite aggressively.” Galvin said that retail expansion isn’t just focused on new car sales, but on growing its approved used offering. The firm currently has nine Spaces across the UK, all of which are based in shopping centres.

Retail 108

Retail Customer Sales Dealerships 108

Dealer World

DECEMBER 19, 2024

In addition to being the 80 th franchise Kerrigan Advisors has sold in 2024, the completion of this transaction represents Kerrigan Advisors 54 th franchise sold in the Mid-Atlantic region and its 284 th dealership transaction since 2014. We were honored to support him in bringing this transaction to a positive close."

Sales 88

Sales Retail Banking Dealerships 88

AutoSuccessOnline

NOVEMBER 15, 2024

In a dealership, phone calls carry the brunt of the load when it comes to communication with customers. With so many dealership employees involved in customer communications over the phone — whether it be sales, service, finance, you name it — it can be hard to conceive of bringing these communication channels together.

Dealerships 97

Dealerships Customer Technology Retail 97

AutoSuccessOnline

FEBRUARY 28, 2025

As we reflect on the 2024 automotive landscape, its clear that dealerships faced a year of significant challenges and transformations, particularly in finance and insurance (F&I). Renewed Focus on Training and Technology The year 2024 also saw a shift in how dealers approached F&I training and customer presentation.

Retail 40

Retail Repairing Finance Insurance 40

AutoSuccessOnline

JANUARY 8, 2025

The Reynolds and Reynolds Company reported the company was pleased to welcome 2025 with a look back at the previous year and the accomplishments that allowed its customers to grow and be more profitable. Reynolds grew its footprint again in 2024, increasing its number of new customers by 30%, building on outstanding growth in 2023.

Customer 52

Customer Retail Dealerships Automotive 52

AutoSuccessOnline

DECEMBER 27, 2024

For dealerships in states that allow for calendar year submissions, January 1 marks a crucial opportunity to take advantage of favorable state laws and maximize your warranty reimbursement rates. Position Your Door Rates Correctly A competitive customer-pay pricing structure is the backbone of a successful warranty reimbursement strategy.

Repairing 98

Repairing Manufacturing MSRP Retail 98

AutoSuccessOnline

DECEMBER 20, 2024

In todays competitive automotive service landscape, offering financing options is no longer just a nice-to-have for auto parts and service retailers its a critical tool in the retailers arsenal. The benefits of financing flexibility extend far beyond simply making customer purchases more affordable. The result?

Finance 40

Finance Retail Repairing Customer 40

Shawn Ryder

MARCH 15, 2025

In the ever-evolving world of automotive retail, digital marketing has emerged as a critical lifeline for car dealerships looking to thrive in local markets like Groveoak, Alabama. SEO is key to dominating local search results, ensuring that when potential customers search for cars or services, your dealership stands out prominently.

Dealerships 52

Dealerships Marketing Management Customer 52

Shawn Ryder

FEBRUARY 15, 2025

As the digital age evolves, car dealerships in Waterport, New York, and the surrounding areas are finding it increasingly essential to embrace innovative digital marketing strategies. At Shawn Ryder Digital, our dedication lies in empowering dealerships with customized solutions that cater to the unique needs of the automotive market.

Dealerships 52

Dealerships Marketing Retail Management 52

Motor Trader

FEBRUARY 28, 2025

Four Drive Motor Retail site locations are celebrating 2024 Vauxhall Customer Excellence Awards. Customer service excellence has always been at the heart of Drive Motor Retail’s ethos, and the recognition across multiple years demonstrates how deeply ingrained exceptional service is within our company culture.

Retail 59

Retail Customer Dealerships 59

Drive.com

JANUARY 20, 2025

Disclaimer: Unless stated otherwise, the prices listed in this article are the recommended retail price and do not include on-road costs. Wait times vary depending on the model, variant and specification requirements of each customer. With this in mind, here are the estimated wait times for every Toyota model in Australia for 2025.

Retail 105

Retail Customer Sales Networking 105

CarExpert

JANUARY 20, 2025

Polestar has arrived in Adelaide, opening the doors to its first South Australian dealership as part of a wider retail expansion. The new dealership is located on Glen Osmond Road in the inner southern Adelaide suburb of Parkside. Hundreds of new car deals are available through CarExpert right now.

Retail 95

Retail Networking Deal Buyer 95

AutoSuccessOnline

JANUARY 16, 2025

The National Automobile Dealers Association (NADA) Show, which will be held in New Orleans in January 2025, is one of the most impactful events in the automotive retail sector. Attending NADA offers dealerships a wealth of opportunities for growth, networking and innovation. Benefits of Dealerships Attending NADA 1.

Dealerships 52

Dealerships Networking Retail Technology 52

Shawn Ryder

MARCH 9, 2025

In today’s fast-paced digital world, it’s essential for car dealerships in Marshall, North Carolina, to adopt innovative marketing strategies that resonate with local car buyers. By leveraging digital marketing, dealerships can enhance visibility, foster customer relationships, and ultimately drive sales.

Dealerships 52

Dealerships Marketing Management Customer 52

AutoSuccessOnline

JANUARY 18, 2025

Clarivoy is teaming up with Treasure Data to redefine how dealerships harness the power of customer data to drive revenue growth. Together, this partnership promises to deliver an industry-first solution that enables dealerships to consolidate, clean and activate customer data to power higher engagement and conversion rates.

Dealerships 52

Dealerships Retail Customer ROI 52

Shawn Ryder

MARCH 8, 2025

As the automotive industry continues to evolve, car dealerships in Mears, Michigan, and surrounding areas face unique challenges and opportunities. With the rise of digital marketing, dealerships have the chance to enhance their visibility and reach a broader audience than ever before.

Dealerships 52

Dealerships Marketing Demographic Customer 52

Shawn Ryder

FEBRUARY 23, 2025

In the quaint town of Thurmond, West Virginia, nestled along the New River Gorge, local car dealerships have a unique opportunity to thrive amidst the picturesque scenery and strong community ties. The Digital Marketing Landscape for Car Dealerships The automotive retail environment has transformed dramatically.

Dealerships 52

Dealerships Marketing Retail Customer 52