Shawn Ryder

MARCH 9, 2025

In the modern marketing landscape, understanding where to find your target audience for customer discovery is crucial for the success of any automotive dealership. Customer discovery is the process of brainstorming, validating, and refining your understanding of who your potential customers are and how you can meet their needs.

Customer 59

Customer Demographic Dealerships Networking 59

Motor Trader

FEBRUARY 3, 2025

A 1.1million investment has upgraded Vertu BMW MINI Sunderland to meet BMWs new Retail Next standard. It is the first dealership in Northern England to undergo this transformation, which includes a brand-new service and preparation centre nearby. Customers love the new layout. This story continues at BMW Retail Next 1.1m

Retail 59

Retail Repairing Dealerships Customer 59

Auto Remarketing

FEBRUARY 18, 2025

1 when it comes to brand reputation, according to the latest study by customer review and reputation management platform Widewail. million Google customer reviews among 18,000 American new-car dealers in 2023 and 24, using artificial intelligence to find and analyze trends in customer experience at scale. Lexus is again No.

Repairing 139

Repairing Networking Retail Customer 139

Auto Remarketing

JANUARY 14, 2025

As we step into 2025, the automotive retail industry is ready to take its next step in modernizing its operations, where artificial intelligence (AI) and machine learning (ML) are poised to reimagine dealership operations. By using these AI tools, dealerships can pre-empt financial losses and improve inventory turnover efficiency.

Retail 59

Retail Dealerships Management Customer 59

Auto Remarketing

MARCH 14, 2025

Dealership service department customer satisfaction was strong in 2024 though a bit less so for owners of electric and plug-in hybrid vehicles. While its no surprise that customers gravitate to operations that serve them well, the study clearly shows good service leads to loyal customers, J.D. Powers 2025 U.S.

52

52

Call Revu

FEBRUARY 28, 2025

The Growing Cybersecurity Threat in the Automotive Industry As Security Intelligence explains, a huge majority (85%) of surveyed dealerships note cybersecurity as one of the most important aspects of operation. Not surprisingly, only 37% of auto retailers are confident in the current protection, which is a 21% decrease from 2021.

Dealerships 61

Dealerships Retail Banking Finance 61

Dealer World

DECEMBER 4, 2024

The automotive industry faces unprecedented challenges in protecting customer data privacy. As vehicle transactions increasingly move online and dealerships collect more personal information, the need for robust security measures has never been more critical. million customers and potential buyers in North America.

Retail 89

Retail Customer Automotive Dealerships 89

Motor Trader

JANUARY 10, 2025

Thats the finding of a Lotlinx which found that 78% of US car dealerships are uncertain about using predictive data, with only 5% implementing AI. It found that just 21% of dealerships are employing AI for customer relationship management and lead scoring. Despite challenges, 80% plan to adopt AI by 2025.

Retail 104

Retail Technology Dealerships Management 104

AutoDealer Today

MARCH 1, 2024

To work with every type of car buyer and close every type of deal, today’s dealerships need to provide a new kind of shopping experience for their customers. In this guide, you’ll learn how personalization, less repetition, and greater price transparency can help your dealership retail smarter.

Retail 130

Retail Deal Dealerships Buyer 130

Dealer World

DECEMBER 16, 2024

Matt Bowers Group, owned by Matt Bowers, operates six dealerships located across Louisiana, Alabama, and Tennessee. This transaction represents Kerrigan Advisors 283 rd dealership and 133 rd franchise sold in the South since 2015 and the 79 th franchise sold this year. Bohn in 1924 in New Orleans.

Automotive 88

Automotive Retail Sales Dealerships 88

Carscoops

FEBRUARY 28, 2025

Customers could only view available EV inventory through Ford’s website, limiting buying options. The goal was straightforward: by bypassing the traditional dealership lot, Ford could cut costs, improve inventory management, and, ideally, make its distribution process more competitive. That being said, we listen to our dealers.

Networking 98

Networking Retail Dealerships Customer 98

Women Driving Auto Retail

FEBRUARY 14, 2023

Effective Recon for Retail and Wholesale Markets system.import Published Wed, 02/15/2023 - 02:56 Thu, 01/26/2023 - 14:30 - Thu, 01/26/2023 - 15:30 D163 Variable Operations Today's market has changed how dealers approach the pre-owned market. Plus, learn how transparency with the customer can lead to more sales.

Retail 130

Retail Marketing Management Manufacturing 130

AutoSuccessOnline

FEBRUARY 4, 2025

Cox Automotive showcased new retail and wholesale solutions designed to fuel the future of car buying and selling during NADA Show 2025, the National Automotive Dealers Association’s annual convention, in New Orleans. As noted in its forecast for 2025 , Cox Automotive is expecting further industry growth in the year ahead.

Retail 52

Retail Automotive Logistics Deal 52

Carscoops

DECEMBER 7, 2024

A new report claims retailers could bank thousands of dollars on every 2024 / 2025 Charger Daytona they sell, and that’s before the inevitable markups enter the conversation. For dealerships, it’s a windfall. Dodge dealers are set for some big paydays if they can persuade drivers to take a new Charger EV home. For buyers?

MSRP 105

MSRP Banking APR Retail 105

Motor Trader

DECEMBER 9, 2024

Eden Motor Group was formed 20 years ago by CEO Graeme Potts, and Vauxhall Motors in 2008, and has grown since launch to over 20 dealerships across the south, representing Hyundai, Mazda, MG, Peugeot and Vauxhall. This story continues at Eden Automotive sees pre-tax losses rise to 6.6m in 2023 Or just read more coverage at Motor Trader

Supply Chain 105

Supply Chain Automotive Repairing Retail 105

Carscoops

OCTOBER 31, 2024

Scout Motors infuriated VW dealers across the United States last week when it confirmed that the upcoming Terra and Traveler will be available via a direct-sale model rather than through existing dealerships. The company plans to establish dedicated retail spaces across the country, allowing shoppers to place orders online.

Sales 119

Sales Networking Manufacturing Retail 119

Canadian Auto Dealer

FEBRUARY 6, 2025

Reynolds and Reynolds recently announced a partnership with Kimoby, a North American software company known for its Dealership Engagement System, that optimizes customer interactions to create great experiences, build loyalty, and drive revenue growth.

Retail 95

Retail Electronics Repairing Dealerships 95

Autocar

JULY 29, 2024

That bring a requirement for faster growth, which means we need to expand our retail footprint quite aggressively.” Galvin said that retail expansion isn’t just focused on new car sales, but on growing its approved used offering. The firm currently has nine Spaces across the UK, all of which are based in shopping centres.

Retail 108

Retail Customer Sales Dealerships 108

Auto Remarketing

NOVEMBER 27, 2023

An overwhelming percentage of car dealers who use digital retailing tools are reporting encouraging results, according to the latest research by Cox Automotive. Despite the recent economic ups and downs, dealers remain highly satisfied with these digital investments because of their positive impact on both customer and staff experience.”

Retail 111

Retail Deal Finance Customer 111

Dealer World

DECEMBER 19, 2024

In addition to being the 80 th franchise Kerrigan Advisors has sold in 2024, the completion of this transaction represents Kerrigan Advisors 54 th franchise sold in the Mid-Atlantic region and its 284 th dealership transaction since 2014. We were honored to support him in bringing this transaction to a positive close."

Sales 88

Sales Retail Banking Dealerships 88

AutoSuccessOnline

FEBRUARY 28, 2025

As we reflect on the 2024 automotive landscape, its clear that dealerships faced a year of significant challenges and transformations, particularly in finance and insurance (F&I). Renewed Focus on Training and Technology The year 2024 also saw a shift in how dealers approached F&I training and customer presentation.

Retail 40

Retail Repairing Finance Insurance 40

AutoSuccessOnline

NOVEMBER 15, 2024

In a dealership, phone calls carry the brunt of the load when it comes to communication with customers. With so many dealership employees involved in customer communications over the phone — whether it be sales, service, finance, you name it — it can be hard to conceive of bringing these communication channels together.

Dealerships 97

Dealerships Customer Technology Retail 97

AutoSuccessOnline

DECEMBER 27, 2024

For dealerships in states that allow for calendar year submissions, January 1 marks a crucial opportunity to take advantage of favorable state laws and maximize your warranty reimbursement rates. Position Your Door Rates Correctly A competitive customer-pay pricing structure is the backbone of a successful warranty reimbursement strategy.

Repairing 98

Repairing Manufacturing MSRP Retail 98

Auto Remarketing

MARCH 18, 2024

As the world gradually emerges from the shadows of COVID-19, a significant shift in the car retail landscape is becoming increasingly apparent, particularly in the electric vehicle sector. Dealerships that embrace this change are poised to thrive in the new era of automotive retailing.

Retail 98

Retail Supply Chain Manufacturing Consulting 98

Drive.com

JANUARY 20, 2025

Disclaimer: Unless stated otherwise, the prices listed in this article are the recommended retail price and do not include on-road costs. Wait times vary depending on the model, variant and specification requirements of each customer. With this in mind, here are the estimated wait times for every Toyota model in Australia for 2025.

Retail 105

Retail Customer Networking Sales 105

Shawn Ryder

FEBRUARY 15, 2025

As the digital age evolves, car dealerships in Waterport, New York, and the surrounding areas are finding it increasingly essential to embrace innovative digital marketing strategies. At Shawn Ryder Digital, our dedication lies in empowering dealerships with customized solutions that cater to the unique needs of the automotive market.

Dealerships 52

Dealerships Marketing Retail Management 52

CarExpert

JANUARY 20, 2025

Polestar has arrived in Adelaide, opening the doors to its first South Australian dealership as part of a wider retail expansion. The new dealership is located on Glen Osmond Road in the inner southern Adelaide suburb of Parkside. Hundreds of new car deals are available through CarExpert right now.

Retail 95

Retail Networking Deal Buyer 95

Turbo Marketing Solutions

FEBRUARY 2, 2024

Customer Relationship Management (CRM) is like a compass, accurately guiding car dealerships towards maximized sales and customer loyalty. It offers the ability to polish operations, manage customer interactions efficiently, and see a lift in sales. Dive into CRM's ocean of possibilities!

Customer 104

Customer Management Sales Dealerships 104

AutoSuccessOnline

JANUARY 16, 2025

The National Automobile Dealers Association (NADA) Show, which will be held in New Orleans in January 2025, is one of the most impactful events in the automotive retail sector. Attending NADA offers dealerships a wealth of opportunities for growth, networking and innovation. Benefits of Dealerships Attending NADA 1.

Dealerships 52

Dealerships Networking Retail Technology 52

Carscoops

MAY 15, 2024

As the luxury arm of the Hyundai Motor Group has spread its reach across the United States, Genesis has opened new retail stores in California, Missouri, Ohio, Arkansas, Texas, Florida, Georgia, Illinois, Utah, South Carolina, North Carolina, New York, and Maryland. There are 253 Genesis dealers across the U.S. in the U.S.

Retail 111

Retail Networking Spread Sales 111

Shawn Ryder

MARCH 9, 2025

In today’s fast-paced digital world, it’s essential for car dealerships in Marshall, North Carolina, to adopt innovative marketing strategies that resonate with local car buyers. By leveraging digital marketing, dealerships can enhance visibility, foster customer relationships, and ultimately drive sales.

Dealerships 52

Dealerships Marketing Management Retail 52

Shawn Ryder

MARCH 8, 2025

As the automotive industry continues to evolve, car dealerships in Mears, Michigan, and surrounding areas face unique challenges and opportunities. With the rise of digital marketing, dealerships have the chance to enhance their visibility and reach a broader audience than ever before.

Dealerships 52

Dealerships Marketing Demographic Retail 52

Motor Trader

FEBRUARY 3, 2025

Joining the IMDA is Allan Thompson, MD of County Garage Ford and chairman of the National Ford Retail Dealers Association (NFRDA). He holds a Retail Automotive masters degree with Loughborough university, developed in collaboration with Ford Motor Company and is a fellow with the IMI.

Retail 106

Retail Automotive Development Dealerships 106

Call Revu

JULY 12, 2024

by CallRevu Boost Customer Service with Call Data It’s no secret that call data analytics —the process of understanding key data points from numerous sales calls and extracting valuable insights into customer behavior—is crucial for customer service, sales efforts, and customer retention.

Customer 105

Customer Retail Technology Dealerships 105

Shawn Ryder

FEBRUARY 23, 2025

In the quaint town of Thurmond, West Virginia, nestled along the New River Gorge, local car dealerships have a unique opportunity to thrive amidst the picturesque scenery and strong community ties. The Digital Marketing Landscape for Car Dealerships The automotive retail environment has transformed dramatically.

Dealerships 52

Dealerships Marketing Retail Customer 52

Dealer World

FEBRUARY 24, 2025

Transaction marks Kerrigan Advisors 286 th dealership sold, 21 st franchise sold in the Northeast region and 37 th Toyota franchise sold since inception. Sale of highest volume dealership in Greensburg, PA, underscores growing success of Pittsburgh market, where Toyota is the top volume import franchise. times the U.S.

Automotive 75

Automotive Retail Sales Banking 75

Auto Alert

FEBRUARY 17, 2025

The Truth About Online Car Buying: How Dealerships Can Compete Is online car buying the future? Learn how dealerships can compete with digital trends and win customers who still want a personalized experience. Here’s what you’ll find in this article: The Rise of Online Car Buying How Dealerships Can Compete 1.

Dealerships 59

Dealerships Finance Networking Spread 59