This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
Greenhous Group has appointed Craig Norton as its new Dealer Principal at their Telford dealership, following the retirement of Steve Thomas. Norton will oversee dealership operations following the addition of Citroen and Peugeot to the existing Vauxhall site in July.
For the third consecutive year, Audi Winnipeg Dealer Principal Robyn Okaja and her staff participated in 12 Days of Giving Back, a takeoff on the 12 Days Of Christmas Song. Vaughn Wyant, President of the Wyant Group that has dealerships in Saskatchewan, Alberta, and B.C., Catharines General Hospital.
Scott Ryder, dealer principal at Ryders KGM, said: We are thrilled to join the franchise and begin this exciting new chapter as Ryders KGM. For over three decades, our hands-on approach along with the strong relationships weve nurtured with our customers have set us apart. We look forward to a long and successful partnership together.
Simplifying Dealership Operations for Dealer Principals with Autosoft DMS February 12, 2025 Michael White 4 mins read Redefining Operational Efficiency With Autosoft When running a family-owned or small dealership, it can be difficult to manage time-consuming processes. Its so efficient.
Headquarter Toyota , a family-owned dealership serving South Florida for over 30 years, celebrated Chantal G. Osborne, the 2024 Miami-Dade Public Schools Principal of the Year, by presenting her with the keys to a new Toyota Corolla during a ceremony at their Hialeah facility.
Canadian dealership leaders forecast the most significant challenges ahead T here is one constant in the automotive industry: change. Real estate, technology, changing demographics and government regulations, digitization, customer expectations and the quest for talent are but a few of the challenges dealerships face every day.
As the service director of your dealership, you focus on selling time. Our analysis shows that, on average, dealership service departments lose 45 minutes of billable time per maintenance service. By reducing cycle times, dealerships can recover this lost time, translating it into more billable hours and increased revenue.
New-car buyers in Australia will be forced to argue the merits of warranty work with car giants – rather than the dealerships they purchased from – under the fixed-price dealership model. And it could make life harder for owners.
Evans Halshaw has opened a Peugeot showroom in Leeds, where George Ferebee is dealer principal, located at Unit 3, Gelderd Motor Park, Gelderd Road, Leeds, LS12 6EG. Services available include parts, service, collection and delivery, customer drop off, MOT, tyres and more. Disabled access and disabled parking is available.
Honda North , a flagship member of the ICL family of dealerships, earned the prestigious President’s Award for 2024 from American Honda Motor Co., This esteemed recognition, awarded to top-ranking Honda dealerships nationwide, marks the 17th time Honda North has achieved this honor over a span of 25 years.
Despite carrying an MSRP of around $77,000, some dealerships are charging as much as $97,000 for the 2024 Toyota Land Cruiser First Edition. Ironically, at the top of its website, the dealership boasts that it “will not be undersold.” Excitement for the 2024 Toyota Land Cruiser is high, and dealers are cashing in.
The brand also designed the ‘Kia Store’ to revolutionise the look and feel of dealerships. Two distinct zones separate the showroom, a ‘customer zone’ featuring comfy seating areas and a ‘display zone’ showcasing the latest Kia models. The Kia ‘Showcase’ interactive system offers customers an in-depth virtual tour of any Kia model.
Eric Marshall, Director Genesis Canada, Genesis Niagara Dealer Principal/GM Rein Knol, and Performance Auto Group President Glen Alizadeh pose with Forbes Travel Guide plaque For an automotive distributor that began working out of a trailer and with an unusual way of marketing its cars to customers, Genesis Niagara in St.
A s an editor who covers the auto industry, sometimes I have an experience with a dealership that reminds me what it’s like being a typical consumer. Dealership: “long story short, the vehicle is malfunctioning because your brakes are in very bad shape.” Me: “Ok. Me: “Ok, what is that total?” Dealership: “$2,265+tax.
But David McQuilkin, Dealer Principal and General Manager of Gallinger Ford Lincoln in Milton, had a great year with his store and is buoyant about his brand and the business as a whole. With the level of care we provide our customers at our store and how much attention we give them, theyve never forgotten that.
There’s something happening at Direct Nissan in Mississauga now that Greg Carrasco has joined the dealership as managing partner. When Carrasco publicized his job switch, it created a flood of congratulatory comments on social media from industry people, customers, and people who listen to his weekly radio show. There aren’t any.
Kerrigan previously represented Jim Price in the sale of its Hyundai and Kia dealerships in 2023. They were there for us every step of the way, through all three transactions; and, for the sale of this, our flagship dealership, they found in Malloy a buyer well-suited to the needs of the franchise and the community.
Consumers are still faced with sticker shock on higher car payments when they arrive at dealerships. We need technicians.” “The first thing I would always want to do is get home-grown talent into our dealerships,” said Bourgon, but he said there just aren’t enough people entering Canada’s colleges to fill the gaps. administration.
Even as inventory levels begin to normalize , dealers should still expect to see higher interest rates and corresponding monthly payments, likely to continue curbing customer demand and impacting dealership loyalty for the foreseeable future. Customers who are loyal to an automotive brand are invaluable to dealers.
Effortless Sales Management for Small Dealerships with Autosoft DMS February 12, 2025 Michael White 4 mins read Revolutionizing Sales for Small Dealerships With Autosoft Small auto dealerships dont often have the employee count to easily handle all aspects of managing an auto sales business.
Mazda North American Operations (MNAO) has opened its 300 th Retail Evolution (RE) dealership with Luther Mazda in Kansas City, Missouri. “Throughout this journey, we have remained focused on elevating the in-dealership experience. . The post Mazda Opens 300th Open-Concept Dealership appeared first on AutoSuccessOnline.
From Sales to Service: How Autosoft DMS Drives Success for Low-Volume Dealerships January 24, 2025 Debby Palmiter 4 mins read Streamlining Dealership Operations with Autosoft The right Dealer Management System software facilitates any automotive dealer but proves especially beneficial for low-volume dealerships.
Our goal is to provide dealerships with the tools they need to streamline processes while maintaining regulatory standards and delivering good customer outcomes.” By aligning our offerings, we’re advancing industry standards and ensuring seamless experiences for our dealers and their customers.”
In todays digital age, automotive dealerships in Buffalo, Kentucky, have an unprecedented opportunity to connect with consumers through online marketing strategies. Effective digital marketing allows these dealerships to enhance their visibility, grow sales, and foster customer relationships.
A recent survey report titled “ The 2025 State of AI Adoption in Car Dealerships ” reveals a substantial commitment to integrating artificial intelligence (AI) in dealership operations. The report also identifies data visibility and integration as significant challenges as dealerships strive to leverage AI effectively.
Streamlined Service Management for Franchise DealersThe Autosoft DMS Edge January 24, 2025 Debby Palmiter 5 mins read Revolutionizing Service Departments with Autosoft DMS Any low-volume car dealership needs to run all of its operations smoothly to ensure success. Learn why dealerships can’t get enough of Autosoft’s DMS.
Part 1 of our look at why having a SUPERdesk can help consistently boost your sales performance S ales Managers and Dealer Principals always ask us what we mean when we talk about the SUPERdesk concept. The Desk Manager sets the atmosphere, tone and pace for the dealerships showroom floor.
As one dealer principal told me while I was gathering facts and information for this article: “When we are going through a phase with margin compression like we are now — we look at EVERY expense to see, where we can reduce or cut costs.” Space utilization: Evaluate the dealership layout to ensure it maximizes efficiency.
How Ford Dealerships Are Solving Complex Operational Challenges with Autosoft DMS March 24, 2025 Michael White 4 mins read Revolutionizing Dealership Operations with Autosoft Across the United States, nearly 3,000 Ford dealerships operate in unique markets, each facing distinct challenges.
Overcoming Dealership Pain Points for Low-Volume Franchise Dealers with Autosoft DMS March 24, 2025 Michael White 3 mins read Reimagining Dealership Efficiency with Autosoft DMS New car franchise dealers face unique operational challenges. With years of experience serving dealerships, Autosoft understands these challenges firsthand.
Overcoming Dealership Pain Points at Christian Brothers Ford with Autosoft DMS March 24, 2025 Michael White 4 mins read Reimagining Dealership Efficiency with Autosoft DMS Christian Brothers Ford has supplied Crookston, Minnesota, with reliable vehicles for years. They couldnt continue to sift through unorganized data.
Both dealerships rank #1 in Vermont for their respective franchises and boast strong customer loyalty.This transaction marks Kerrigan Advisors 288 th and 289 th dealerships sold since inception, and 56 th multi-dealership transaction, furthering Kerrigan Advisors position as the leading advisor to highly valuable dealer groups across the nation.
How Ashland Ford Chrysler Solved Complex Dealership Challenges with Autosoft DMS March 24, 2025 Michael White 4 mins read Revolutionizing Dealership Operations with Autosoft Ashland Ford Chrysler sits at the tip of Chequamegon Bay in Ashland, WI. Outdated systems and inaccurate reporting make it even harder for the dealership to grow.
In the heart of Heyworth, Illinois, car dealerships are navigating a rapidly changing digital landscape. The shift towards online engagement presents both challenges and exciting opportunities for local dealerships to enhance brand visibility, attract more customers, and ultimately boost sales.
In the vibrant community of Bangor, Michigan, car dealerships are discovering the transformative potential of digital marketing. At Shawn Ryder Digital, we specialize in empowering dealerships in Bangor, Van Buren County, and throughout Michigan to thrive in this digital landscape.
This not only makes your monthly payments more manageable but also ensures that a significant portion of your payment goes towards reducing the principal amount. Negotiating Power for Used Car Buyers Walking into a dealership with a good credit score is like having a secret weapon in your arsenal.
My grandfather became the first Portuguese male Chrysler dealer in the nation from a small dealership in Raynham, Massachusetts. My mom then became the seventh female Toyota dealer principal in the nation. Also, your customers and employees will always remember the fun times more than the bad times. Consistency.
. “On the proviso that service work has been performed and the things that need to be changed at the required intervals are addressed, then the warranty is valid,” BMW Melbourne dealer principal Daniel Odman told CarExpert in relation to his brand. “From a guest’s perspective, it’s really seamless.
The dynamics of auto dealership services are constantly evolving. As the landscape shifts, dealerships are increasingly facing challenges from independent aftermarket repair facilities that are becoming the preferred choice for many consumers when it comes to servicing their vehicles. They don’t make the customers feel special.”
Building Rapport with Service Departments Improving the service experience and maximizing every RO is every dealership’s North Star. The Dealer Principals and Managers who participated in our panel shared real-life tips and strategies that delivered measurable results for both their bottom line and customer satisfaction.
Top Tech Trends Leading to a More Efficient Dealership in 2022 The past two years have ushered in more technological advancements than dealers, like you, have probably seen since modern computers made their way into every business sector. But what if 2022’s tech trends focused on adapting to your dealership? Sound familiar?
As ongoing inventory shortages continue to limit the number of vehicles on dealerships lots, many are taking the opportunity to reassess how they achieve sustainable success. Regularly found to be a critical factor in dealershipcustomer satisfaction, many dealers have looked to their service department to improve their approach.
The dealership came out on top across the metrics appraised by the judges. J & A Rigbye & Sons dealer principal, John Rigbye said: We are thrilled to have won the Citron Chevron Award for both the Medium Retailer of the Year and Overall Retailer of the Year. Wilmoths Ashford was in second place and Wilmoths, Folkstone, third.
For example, with consumers moving toward EVs as a substitute or an addition to their internal combustion engine vehicles, some dealerships are starting to stock chargers in their parts departments. We should have them and stock them and know how to counsel our customers on best uses and best practices.” You have to do your research.
We organize all of the trending information in your field so you don't have to. Join 5,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content