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72% of aftersales customers open to being upsold additional products

Motor Trader

Almost three-quarters (72%) of aftersales customers are interested in hearing from their dealer about value-add products and services when they bring their vehicle for service, repair or MOT. Customers in Wales (41%) and the West Midlands (34%) were found to be the least interested.

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4 Innovative Strategies to Revitalize Your Dealership's F&I Department

Vanguard Dealer Services

The F&I department can be the lifeblood of any dealership. This department’s responsibilities often include discussing dealer financing options, managing the associated paperwork/agreements, or offering optional add-on products like extended warranties to ensure a comprehensive buying experience.

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BMW i3 Owners Shocked By $30,000 Battery Replacement, One Quoted $71,000!

Carscoops

We’ve encountered numerous i3 owners lamenting and reporting that dealerships frequently demand over $30,000 for battery replacements, with one customer allegedly quoted a staggering $71,000. That means that they’re eligible for a 10-year or 150,000-mile powertrain warranty.

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Dodge Dealer In Kansas Accused Of Being a ‘Fraud Factory’ In Lawsuit

Carscoops

It’s accused of adding on bogus charges, falsifying paystubs, and forcing customers to sign deceptive agreements. A Dodge dealer in Kansas is facing civil lawsuit alleging it ripped off customers. It says that the dealer falsely inflated customers’ income including paystubs to get credit approvals. million judgment.

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AI-Powered Chatbots for Dealerships | Work Smarter

Auto Alert

AI-Powered Chatbots for Dealerships | Work Smarter Discover how AI-powered chatbots enhance customer service, schedule appointments, and automatically boost sales for car dealerships. Extraordinary customer service and efficient operations are key to staying competitive, especially in the automotive industry.

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Nissan Enhances Certified Pre-Owned Program to Include Older Models and Select Non-Nissan Vehicles

Crest Nissan

As a way to provide customers with a more versatile selection of high-quality, reputable, and affordable vehicle options, Nissan will be including older models and select non-Nissan vehicles as part of their CPO inventory. Visit Our Dealership in Frisco, TX. For instance, you'll get an extended warranty and roadside assistance.

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Am I being robbed by my dealership?

Shawn Ryder

If you’re feeling uneasy about whether you’re getting a fair deal, that concern may lead you to wonder, Am I being robbed by my dealership? In this post, well delve into common signs of dealership exploitation, tips to protect yourself, and strategies for ensuring a successful and fair transaction.