How Can Auto Dealers Reduce Appointment No-Shows and Boost Customer Engagement
Get My Auto
OCTOBER 31, 2024
Appointment no-shows are one of the most common and costly challenges faced by auto dealerships.
Why Customers Don’t Answer Calls and the Power of a Text-First Strategy
AutoSuccessOnline
NOVEMBER 26, 2024
Today’s customers are increasingly resistant to answering phone calls from businesses, especially car dealerships. To connect more effectively with potential customers, many dealerships are adopting a text-first strategy, which aligns better with modern communication habits.
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High-Mileage Service Contracts: The New Tool for Your Customer Retention Toolbox
AutoSuccessOnline
NOVEMBER 12, 2024
Customer retention has long been recognized as one of the most important factors in a car dealer’s success. One of the key drivers of customer loyalty is how often a customer returns to a dealership for service and repairs after purchasing a vehicle.
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Furious Customer Finds Racial Slur On Her Car’s Oil Change Sticker At GM Dealer
Carscoops
FEBRUARY 12, 2025
The dealership immediately fired the worker for leaving the disgusting message. The customer says the dealer tried to sneakily remove the sticker after delivering the car back. There is no place for racism or discrimination within our dealership or community.”
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Honda Dealer Ordered To Refund $3M For Charging Customers A Sales Commission
Carscoops
MARCH 7, 2025
A Maryland Honda dealer has agreed to refund customers that it ripped off. Customers unknowingly purchased products and paid undisclosed markups. Maryland Attorney General Anthony Brown has announced a settlement with Darcars Honda, which will result in customers being refunded up to several million dollars.
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Why Isn’t Your Dealership Maximizing VDPs in Your Lead-Gen Strategy?
AutoSuccessOnline
DECEMBER 27, 2024
Auto dealerships today face many challenges in maximizing their lead generation efforts. While many dealerships are already using VDPs, they often fail to leverage them to their full potential. This oversight can result in missed opportunities and reduced conversion rates, ultimately impacting the dealership’s bottom line.
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SEO Strategies for Dealerships: Proven Techniques to Sell More Cars in 2025
Turbo Marketing Solutions
DECEMBER 12, 2024
In a world where most car buyers begin their journey with an online search, having a strong presence on search engines is essential for dealerships looking to increase sales in 2025. You might think that simply having a website is enough, but effective SEO strategies are key to ensuring that potential customers find you first.
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Dealers improve customer review response times
Motor Trader
APRIL 4, 2025
Dealers are replying to more online customer reviews and responding quicker, says JudgeService. Neil Addley, MD of JudgeService, said: Customers look at replies to reviews as evidence that the company is listening to its customers.Thats why they are so important no one wants to feel they will be ignored. days to reply.
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Nissan Dealer Employee Facing 20 Years For Illegally Selling Lift Kits, Costing Dealership $575k
Carscoops
DECEMBER 1, 2024
A former parts and service director at Formula Nissan in Barre, Vermont, has pleaded guilty to mail fraud for ordering lift kits but then selling them privately in a scheme that cost the dealership over $575,000. From January 2021 until September 2022, he used his position to order several parts from Nissan North America.
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Porsche To Shut 30% Of Its Dealerships In China After Sales Tumble
Carscoops
DECEMBER 11, 2024
The company plans to close nearly 40 dealerships in the country by the end of 2026. Porsche currently operates 138 dealerships across China , but the boss of Porsche China, Alexander Pollich, has revealed this will be cut to approximately 100 by the end of 2026. Big changes are afoot for Porsche’s business in China.
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Where do you find your target audience for customer discovery?
Shawn Ryder
MARCH 9, 2025
In the modern marketing landscape, understanding where to find your target audience for customer discovery is crucial for the success of any automotive dealership. Customer discovery is the process of brainstorming, validating, and refining your understanding of who your potential customers are and how you can meet their needs.
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Another Shooting At A Tesla Dealership In Oregon, FBI Investigates
Carscoops
MARCH 7, 2025
A Tesla dealership in Tigard, Oregon, was struck by gunfire early on Thursday morning. Another day, another shooting at a Tesla dealership in Oregon. In that incident, 41-year-old Adam Matthew Lansky allegedly went to the dealership on January 20 and threw a Molotov cocktail that apparently damaged a Model X. on Thursday.
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Bumper on dealer readiness for EV aftersales and customer buying intent
Motor Trader
MARCH 26, 2025
Bumpers Automotive Aftersales Report 2024/25 found 92% of dealership workshops consider themselves prepared for EVs and hybrids while just 15% of customers currently own one and just 13% are planning to purchase one in the next three years. The study polled the views of 4,269 car owners and 520 service advisors.
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How AI is Transforming Auto Dealerships: A Smarter Way to Sell More Cars
Get My Auto
FEBRUARY 28, 2025
Auto dealers that embrace AI-driven tools are gaining a competitive edge by automating operations, improving customer engagement, and increasing sales. Get My Auto […] The post How AI is Transforming Auto Dealerships: A Smarter Way to Sell More Cars appeared first on Get My Auto.
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Suspicious Fire Torches 17 Teslas At Rome Dealership
Carscoops
MARCH 31, 2025
A suspicious fire that tore through a Tesla dealership in Rome early Monday morning has left behind a scorched mess of metal and plenty of questions. Fortunately, no one was injured, as the dealership was closed at the time of the fire. These cars were reportedly prepped and ready for delivery to customers. on Monday, March 31.
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John Clark opens new format Seat, Cupra and Skoda dealership in Dundee
Motor Trader
FEBRUARY 28, 2025
John Clark Motor Group has officially opened a multi-franchise Seat, Cupra and Skoda dealership at Broomhill Road, Dundee. Located opposite the John Clark Volvo & Mini dealerships, this location is the first within the Volkswagen UK network to introduce a multi-brand retail concept.
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Marshall Motor to close two Volkswagen and four Peugeot dealerships
Motor Trader
MARCH 7, 2025
Marshall Motor is pushing ahead with the closure of two Volkswagen and four Peugeot dealerships. The Volkswagen dealerships set for closure are in Horsham and Aylesbury. Marshall Motor Group will be writing to its customers to advise them of alternative sales, service and parts facilities.
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FTC Says 90% Of Buyers Paid $2,000 More Than Advertised At Stellantis, GM And Ford Dealer Group
Carscoops
JANUARY 5, 2025
Car dealerships don’t exactly have a squeaky-clean image to begin with, and stories like this one aren’t doing the industry any favors. Drivers’ Data to Insurers The allegations claim violations of the FTC Act and Maryland’s Consumer Protection Act, accusing Lindsay of consistently misleading customers about pricing.
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Cloud Phone System and Cybersecurity for Dealerships
Call Revu
FEBRUARY 28, 2025
The Growing Cybersecurity Threat in the Automotive Industry As Security Intelligence explains, a huge majority (85%) of surveyed dealerships note cybersecurity as one of the most important aspects of operation. Some 84% of customers say they would not buy another vehicle from a dealership if a breach compromised their data.
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US Dealer Slaps $20,000 Markup On VW ID. Buzz
Carscoops
NOVEMBER 22, 2024
A salesman told a customer they’d need to pay “between $10k–20k over sticker.” ” Fortunately, most dealerships appear to be honoring the ID. Surprisingly, some dealerships are even offering discounts on the all-electric van. At least one VW dealership in the U.S. Buzz’s original MSRP.
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Lotlinx’s Lance Schafer to Speak at Auto Intel Summit on AI-Powered Dealerships
Dealer World
MARCH 4, 2025
As dealerships face increasing pressure to optimize inventory, reduce risk, and drive profitability, AI and machine learning are providing new ways to automate decision-making and enhance operational efficiency. Using AI-powered assistants to handle dealership customer inquiries and internal reporting.
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Your Local Dealership Marketing Solution in Chaseley, North Dakota
Shawn Ryder
APRIL 11, 2025
In todays fast-paced digital world, dealerships in Chaseley, North Dakota, and surrounding areas are presented with a unique opportunity to harness the power of digital marketing. Customers in this area prefer to support local dealerships that offer personalized service and community involvement.
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Your Local Dealership Marketing Solution in Clarksburg, California
Shawn Ryder
APRIL 11, 2025
This is especially true for car dealerships located in Clarksburg, California. With an increasing number of customers turning to online platforms to research their next vehicle, local dealerships must harness the power of effective digital strategies to remain competitive.
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Holiday Marketing Strategies for Auto Dealers: Boost Sales and End the Year Strong
Get My Auto
NOVEMBER 26, 2024
The holiday season is a golden opportunity for auto dealers to increase sales, build customer relationships, and solidify their brand in the local market.
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Your Local Dealership Marketing Solution in Empire, Alabama
Shawn Ryder
APRIL 11, 2025
The automotive landscape in Empire, Alabama, has evolved significantly in recent years, and the surge in digital marketing has opened new avenues for car dealerships to connect with potential buyers. Targeting Local Keywords: Focus on high-value keywords, such as car dealership in Empire or used cars in Walker County.
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Your Local Dealership Marketing Solution in Mount Judea, Arkansas
Shawn Ryder
APRIL 11, 2025
In the heart of Mount Judea, Arkansas, car dealerships are beginning to harness the potential of digital marketing, transforming the way they connect with local customers. These factors create a distinct market environment where local dealerships must adapt their marketing strategies to meet the specific needs of potential buyers.
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Your Local Dealership Marketing Solution in Whitney, Nebraska
Shawn Ryder
APRIL 10, 2025
In the digital age, local car dealerships are increasingly recognizing the importance of establishing a robust online presence. Whitney, Nebraska, although a small community, provides a unique opportunity for car dealerships to thrive using effective digital marketing strategies.
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Your Local Dealership Marketing Solution in Pedro Bay, Alaska
Shawn Ryder
APRIL 11, 2025
In the remote yet breathtaking landscapes of Pedro Bay, Alaska, the need for a strong digital presence is becoming increasingly critical for dealerships seeking to thrive. Heres how car dealerships can capitalize on digital marketing in Pedro Bay and the surrounding regions.
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Your Local Dealership Marketing Solution in Brinktown, Missouri
Shawn Ryder
APRIL 11, 2025
In todays digitally-driven market, navigating the automotive landscape as a car dealership in Brinktown, Missouri, involves embracing innovative digital marketing strategies. Local dealerships need to harness the power of various online platforms and tools to increase visibility, attract local customers, and ultimately drive sales.
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Your Local Dealership Marketing Solution in Centerfield, Utah
Shawn Ryder
APRIL 11, 2025
Welcome to the digital age of automotive sales, where dealerships must embrace innovative online strategies to thrive, especially in markets like Centerfield, Utah. As the automotive landscape evolves, driven by changing consumer behaviors and expectations, the importance of digital marketing for car dealerships has never been more critical.
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Your Local Dealership Marketing Solution in Coffeeville, Mississippi
Shawn Ryder
APRIL 7, 2025
In today’s digital landscape, the importance of establishing a robust online presence cannot be overstated, especially for car dealerships operating in unique markets like Coffeeville, Mississippi. Potential customers are increasingly turning to Google searches to find local car dealerships.
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Your Local Dealership Marketing Solution in Orland, California
Shawn Ryder
APRIL 11, 2025
In today’s fast-paced digital landscape, automotive dealerships in Orland, California, and surrounding areas like Willows, Gridley, and Colusa can significantly benefit from tailored digital marketing strategies. Heres how car dealerships in Orland can leverage digital marketing to thrive in this competitive marketplace.
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Used-Car Manager Loses It, Attacks Film Crew Over $1,500 Non-Refundable Test Drive Deposit
Carscoops
DECEMBER 31, 2024
A news crew investigating a used-car dealer was assaulted by the dealership manager. Reports reveal he is also accused of embezzling $144,454 from a previous dealership. Sometimes, the more you dig, the messier it gets, especially when it comes to shady car dealerships. Do not go to dealership.”
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Your Local Dealership Marketing Solution in East Dublin, Georgia
Shawn Ryder
APRIL 8, 2025
In todays fast-paced automotive market, having a strong digital presence is critical for car dealerships in East Dublin, Georgia. As consumers increasingly rely on the internet to research vehicles, find dealerships, and make purchasing decisions, its essential for local dealers to implement effective digital marketing strategies.
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Your Local Dealership Marketing Solution in Sciota, Pennsylvania
Shawn Ryder
APRIL 11, 2025
For car dealerships in this locality, establishing a strong digital presence is no longer optional; it is a necessity. As the automotive market continues to evolve, focusing on digital marketing strategies ensures dealerships can reach potential customers effectively.
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AutoAlert and VINCUE Announce Full Integration to Elevate Dealership Performance
Auto Alert
APRIL 10, 2025
AutoAlert and VINCUE Announce Full Integration to Elevate Dealership Performance Kansas City, MO AutoAlert, the industry leader in automotive data mining and customer experience management, is proud to announce a full integration with VINCUE, a leading inventory management and market intelligence platform.
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The Power of Omnichannel Marketing for Car Dealerships
Jazel Auto
MARCH 27, 2025
Omnichannel marketing is a holistic approach that integrates multiple customer touchpoints such as websites, social media, in-store visits, and email into a seamless and consistent experience. Online-to-In-Store Integration The car buying journey often begins online, with customers researching models, checking inventory, and reading reviews.
Dealerships 52
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Your Local Dealership Marketing Solution in Columbia, Virginia
Shawn Ryder
APRIL 2, 2025
In todays fast-paced automotive industry, car dealerships in Columbia, Virginia, are discovering the transformative benefits of digital marketing. As consumer behaviors shift towards online research and shopping, a strong digital presence has become essential for dealerships looking to thrive.
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Your Local Dealership Marketing Solution in The Rock, Georgia
Shawn Ryder
APRIL 5, 2025
In the heart of Georgia, The Rock is a hidden gem that, while small in size, offers significant opportunities for local car dealerships to thrive. In this blog post, well explore how effective digital marketing can transform a dealership and why local SEO is especially vital in a community like The Rock.
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Your Local Dealership Marketing Solution in Waldron, Missouri
Shawn Ryder
APRIL 1, 2025
Waldron, Missouri, a charming town within the heart of the Ozarks, represents an emerging market for car dealerships looking to thrive in the digital age. As the automotive industry continues to evolve, digital marketing has become crucial for dealerships in Waldron and the surrounding areas.
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Unified Communication: It’s in the Numbers
AutoSuccessOnline
NOVEMBER 15, 2024
In a dealership, phone calls carry the brunt of the load when it comes to communication with customers. With so many dealership employees involved in customer communications over the phone — whether it be sales, service, finance, you name it — it can be hard to conceive of bringing these communication channels together.
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Your Local Dealership Marketing Solution in Philmont, New York
Shawn Ryder
APRIL 5, 2025
In today’s competitive automotive landscape, effective digital marketing is essential for car dealerships to thrive, especially in locations like Philmont, New York. Dealers in this quaint upstate region benefit dramatically by harnessing the power of online strategies that enhance their visibility and attract targeted customers.
Dealerships 52
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Your Local Dealership Marketing Solution in Paron, Arkansas
Shawn Ryder
APRIL 10, 2025
In the heart of Paron, Arkansas, amidst rolling hills and lush greenery, car dealerships are facing a dynamic shift in how they market and sell their vehicles. Understanding the Paron Market Paron, a serene community with a population deeply rooted in Southern values, presents unique opportunities for car dealerships.
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Your Local Dealership Marketing Solution in Churubusco, Indiana
Shawn Ryder
APRIL 10, 2025
In the heart of northeastern Indiana lies Churubusco, a quaint town with a vibrant community that has long been home to a number of thriving businesses, including car dealerships. As the automotive industry evolves, so too must the marketing strategies employed by these dealerships.
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