AutoSuccessOnline

NOVEMBER 26, 2024

Today’s customers are increasingly resistant to answering phone calls from businesses, especially car dealerships. To connect more effectively with potential customers, many dealerships are adopting a text-first strategy, which aligns better with modern communication habits.

Customer 95

Customer Finance Dealerships Sales 95

Carscoops

FEBRUARY 12, 2025

The dealership immediately fired the worker for leaving the disgusting message. The customer says the dealer tried to sneakily remove the sticker after delivering the car back. There is no place for racism or discrimination within our dealership or community.”

Customer 104

Customer Networking Dealerships 104

AutoSuccessOnline

NOVEMBER 12, 2024

Customer retention has long been recognized as one of the most important factors in a car dealer’s success. One of the key drivers of customer loyalty is how often a customer returns to a dealership for service and repairs after purchasing a vehicle.

Customer 98

Customer Repairing Dealerships Manufacturing 98

Carscoops

OCTOBER 20, 2024

An employee from a family-run dealership in Florida was convicted of carjacking a customer. In the world of car dealerships, payment disputes typically unfold with a few phone calls to the bank or a stack of paperwork behind closed doors, not in the streets with threats and guns. Department of Justice.

Customer 122

Customer Finance Banking Dealerships 122

Call Revu

DECEMBER 5, 2024

These phone systems streamline internal priorities and methodologies, sure, but they can also tangibly improve customer satisfaction, holistic communications, and customer feedback integration. These rules can be changed whenever you like in response to your current situation, maximizing operational efficiency and customer experiences.

Customer 105

Customer ROI Management Technology 105

Vanguard Dealer Services

FEBRUARY 18, 2025

The timeless art of the customer interview is fading away, as many automotive professionals have veered away from the foundational elements of the finance process in a dealership. The very first step that's being neglected is the all-important customer interview.

Customer 62

Customer Automotive Dealerships Finance 62

Carscoops

NOVEMBER 20, 2024

Ford has denied a cyber security report that data from thousands of its customers has leaked online. Hackers alleged in a forum post they accessed data on 44,000 customers, including names and locations. The company investigated the report and say there was no breach of its system or leak of personal customer data.

Customer 122

Customer Technology Development Dealerships 122

Carscoops

NOVEMBER 21, 2024

The four custom Bentleys are part of the ‘Expressions of Texture’ Collection. One of Bentley’s dealerships in California has worked hand-in-hand with the Mulliner bespoke studio to create four special Continental GT Speed Convertibles for its most discerned clients. Custom quilting is also found across the seats.

Customer 116

Customer Dealerships 116

Get My Auto

JULY 12, 2024

The automotive industry is highly competitive, and auto dealerships need to leverage every available tool to stay ahead.

Management 130

Management Dealerships Customer Automotive 130

Get My Auto

JUNE 14, 2024

Why Incorporating SEO, SEM, and Display Advertising is Crucial for a Successful Car Dealership Marketing Strategy In today’s digital age, the success of an auto dealership heavily relies on its online presence.

Dealerships 130

Dealerships Marketing Customer Automotive 130

AutoSuccessOnline

DECEMBER 27, 2024

Auto dealerships today face many challenges in maximizing their lead generation efforts. While many dealerships are already using VDPs, they often fail to leverage them to their full potential. This oversight can result in missed opportunities and reduced conversion rates, ultimately impacting the dealership’s bottom line.

Dealerships 105

Dealerships Sales Goals Customer Retail 105

Get My Auto

JUNE 30, 2024

Auto dealerships, traditionally reliant on in-person interactions and manual processes, are now embracing AI to enhance customer experiences, streamline operations, and […] The post Leveraging Generative AI for Business and Marketing of Your Auto Dealership appeared first on Get My Auto.

Dealerships 130

Dealerships Marketing Technology Automotive 130

AutoDealer Today

JULY 1, 2024

Facing economic hurdles and increased costs, dealerships need to safeguard profits. Discover how advanced tech can streamline operations, enhance customer satisfaction, and boost profitability in today’s challenging automotive market.

Technology 130

Technology Dealerships Automotive Customer 130

AutoDealer Today

JUNE 1, 2024

Facing economic hurdles and increased costs, dealerships need to safeguard profits. Discover how advanced tech can streamline operations, enhance customer satisfaction, and boost profitability in today’s challenging automotive market.

Technology 130

Technology Dealerships Automotive Customer 130

Turbo Marketing Solutions

DECEMBER 12, 2024

In a world where most car buyers begin their journey with an online search, having a strong presence on search engines is essential for dealerships looking to increase sales in 2025. You might think that simply having a website is enough, but effective SEO strategies are key to ensuring that potential customers find you first.

Dealerships 98

Dealerships Customer Marketing Buyer 98

Get My Auto

SEPTEMBER 30, 2024

For auto dealerships, the future lies in adopting omni-channel marketing and customer engagement strategies to meet the demands of today’s buyers. This approach not only enhances the […] The post With the Current Pace of Digital Transformation, What Does the Future Hold for Auto Dealerships?

Dealerships 130

Dealerships Buyer Automotive Customer 130

Carscoops

DECEMBER 1, 2024

A former parts and service director at Formula Nissan in Barre, Vermont, has pleaded guilty to mail fraud for ordering lift kits but then selling them privately in a scheme that cost the dealership over $575,000. From January 2021 until September 2022, he used his position to order several parts from Nissan North America.

Dealerships 119

Dealerships Management Customer Sales 119

Carscoops

DECEMBER 11, 2024

The company plans to close nearly 40 dealerships in the country by the end of 2026. Porsche currently operates 138 dealerships across China , but the boss of Porsche China, Alexander Pollich, has revealed this will be cut to approximately 100 by the end of 2026. Big changes are afoot for Porsche’s business in China.

Networking 98

Networking Sales Dealerships Customer 98

AutoSuccessOnline

OCTOBER 23, 2024

You have the negotiation, where the amount of information the customer has is through the roof. What tool truly allows the salesperson to do less per customer? As the dealership has become more complex, adding more tools has had virtually zero impact on salesperson productivity. Follow up with an upset customer.

Dealerships 105

Dealerships Finance Customer Sales 105

Turbo Marketing Solutions

JANUARY 6, 2025

In the fast-paced automotive industry, attracting potential customers has become more complex yet crucial than ever before. As buyers increasingly rely on digital channels for their research and purchases, dealerships must adapt their marketing strategies to keep up.

Dealerships 93

Dealerships Customer Buyer Marketing 93

AutoSuccessOnline

NOVEMBER 15, 2024

Dealerships are especially vulnerable, evidenced by the June 2024 cyberattack on CDK Global that affected 15,000 car dealerships and resulted in an estimated $1 billion in collective damages. For most of today’s businesses — dealerships included — the cybersecurity mindset has become “not if, but when.”

Insurance 105

Insurance Dealerships Management Development 105

Auto Alert

FEBRUARY 10, 2025

6 Ways to Improve Dealership Lead Quality Fast Learn 6 effective ways to improve dealership lead quality fast. Attract high-value customers and close more deals with this guide. Building Relationships & Loyalty High-quality leads make or break a successful dealership, and finding and nurturing them is a continuous practice.

Dealerships 59

Dealerships Quota Extended Warranty Finance 59

Carscoops

SEPTEMBER 26, 2024

Luxury car brands like to give their customers the ultimate white-glove experience, guiding them through every step of the ordering process and allowing them to make bespoke personalizations. A similar Private Office will be opened in Seoul, Korea, before the end of the year. The office encompasses 6,000 square feet and includes a terrace.

Dealerships 115

Dealerships Customer Development Management 115

Carscoops

JANUARY 5, 2025

Car dealerships don’t exactly have a squeaky-clean image to begin with, and stories like this one aren’t doing the industry any favors. Drivers’ Data to Insurers The allegations claim violations of the FTC Act and Maryland’s Consumer Protection Act, accusing Lindsay of consistently misleading customers about pricing.

Buyer 116

Buyer Rebate Networking Insurance 116

3 Brothers Autosale

JUNE 16, 2024

When you visit the dealership, the dealer can discuss your car ownership goals and budget and help you find the ride of your desired make, model, and configuration without putting a big dent in your pocket. Expect Greater Reliability and Trustworthiness Car dealerships are established businesses with reputations to uphold.

Finance 130

Finance Repairing Deal Dealerships 130

Auto Alert

FEBRUARY 20, 2025

What the Best Dealerships in America Do Differently The best dealerships dont just sell carsthey create experiences. Its an occasion that doesnt come around often, and when its time to shop for a new car, its not enough for a dealership to appeal to them with inventory. But what exactly sets these top-tier dealerships apart?

Dealerships 59

Dealerships Extended Warranty Customer Technology 59

Carscoops

NOVEMBER 22, 2024

A salesman told a customer they’d need to pay “between $10k–20k over sticker.” ” Fortunately, most dealerships appear to be honoring the ID. Surprisingly, some dealerships are even offering discounts on the all-electric van. At least one VW dealership in the U.S. Buzz’s original MSRP.

MSRP 116

MSRP Asking Price Dealerships Manufacturing 116

Get My Auto

NOVEMBER 26, 2024

The holiday season is a golden opportunity for auto dealers to increase sales, build customer relationships, and solidify their brand in the local market.

Sales 130

Sales Marketing Dealerships Customer 130

Get My Auto

JANUARY 24, 2025

How to Solve the Problem with Get My Auto CRM In todays competitive automotive market, efficient customer relationship management (CRM) systems are critical to an auto dealership’s success.

Management 130

Management Dealerships Automotive Customer 130

Carscoops

SEPTEMBER 16, 2024

The VW Group is transitioning away from its own private financing branch for customers. Now, it’ll partner with Wells Fargo to provide that service to its customers at its dealerships. Volkswagen announced on Monday that its US Financial Services arm (VWFS) would partner with Wells Fargo to provide financing for customers.

Finance 126

Finance Dealerships Customer Marketing 126

Carscoops

FEBRUARY 19, 2025

The sale includes 33 dealerships, 52 franchises, and three collision centers in two states. A mega group of auto dealerships across Massachusetts and Rhode Island have been sold in a massive deal worth $1.34 He will retain ownership of a single Mercedes-Benz dealership in Somerville. billion in revenue last year.

Deal 97

Deal Networking Dealerships Automotive 97

Get My Auto

JANUARY 31, 2025

Auto dealerships are constantly navigating a competitive market, where customer expectations are rising, and the margin for error is slim. Despite the opportunities offered by digital transformation, many dealerships still face significant challenges in their day-to-day operations.

Marketing 130

Marketing Dealerships Customer Automotive 130

Solera

FEBRUARY 14, 2025

Every empty service bay costs your dealership money. With industry data showing that 20% of service appointments result in no-shows, dealerships leave significant revenue on the table daily. Your dealerships efficiency, customer relationships, and long-term profitability all suffer.

Dealerships 98

Dealerships Customer Term Management 98

Carscoops

DECEMBER 31, 2024

A news crew investigating a used-car dealer was assaulted by the dealership manager. Reports reveal he is also accused of embezzling $144,454 from a previous dealership. Sometimes, the more you dig, the messier it gets, especially when it comes to shady car dealerships. Do not go to dealership.”

Management 122

Management Down Payment Insurance Finance 122

Shawn Ryder

FEBRUARY 19, 2025

Car dealerships in this vibrant city can capitalize on the myriad benefits that digital marketing offers to enhance visibility, engage customers, and ultimately drive sales. The automotive market here is characterized by a mix of local dealerships ranging from established brands to independent operations.

Dealerships 52

Dealerships Marketing Management Customer 52

Get My Auto

DECEMBER 18, 2024

Missed appointments can be a major frustration for auto dealerships, resulting in lost time, revenue, and potential customer relationships. With the right strategies and tools, dealerships can rebuild […] The post How Get My Auto Ensures Engagement After Missed Appointments appeared first on Get My Auto.

Dealerships 130

Dealerships Customer Automotive 130

Shawn Ryder

FEBRUARY 17, 2025

In todays fast-paced automotive landscape, the importance of digital marketing for car dealerships cannot be overstated, especially in local markets like Kent, New York. As competition heightens and consumer behaviors evolve, adopting effective strategies can place dealerships a cut above the rest.

Dealerships 52

Dealerships Marketing Management Customer 52