Remove Customer Remove Deal Remove Spread
article thumbnail

FCA gives finance firms more time to respond to commission complaints

Motor Trader

Or it could involve asking firms to start dealing with complaints again as usual, in which case we would consult on ending the pause earlier. The FCA announced a review of motor finance in January and into whether motor finance customers have been overcharged because of the past use of DCAs.

Finance 105
article thumbnail

Borrowing from the Best: Applying Cross-Industry Insights to Elevate Car Sales

AutoSuccessOnline

Businesses like Amazon and the real estate sector have set high standards for transparency, convenience and data availability, creating a benchmark that customers have come to expect. This article explores how car dealerships can borrow strategies from these industries to enhance their sales processes and customer satisfaction.

Sales 52
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

5 Steps for Dealing with Lockdown Markets

DealerTrack Insights

Based on the data and feedback from our thriving partners, here are five steps for dealing with the next lockdown market. Going digital is a no brainer, for your customers at least. Take time to make sure your Google information has up-to-date store hours and that everything a prospective customer could find online about you matches.

Deal 52
article thumbnail

Breaking the Slump: 7 Ways to Supercharge Your Sales Mojo

Full Path

With rising inflation and interest rates affecting customer spending habits, even the most dedicated sales teams can find themselves facing unexpected challenges. Was it the excitement of closing a deal or the satisfaction of helping customers find the perfect fit? Success is contagious – spread it around.

Sales 52
article thumbnail

BLOG How upselling warranties can provide revenue opportunities

Motor Trader

Big Car World’s objective was to maximise its profitability and boost customer loyalty. To achieve this, they required a high-quality product that enhanced the longevity and appearance of customer’s vehicles. Over a third (37%) of Big Car World’s customers are now purchasing paint protection, up from 18% with its previous provider.

Finance 52
article thumbnail

AI in Sales Coaching: Revolutionizing the Automotive Industry

Turbo Marketing Solutions

Artificial intelligence is revolutionizing sales coaching in the automotive industry by analyzing customer interactions, identifying trends, and providing personalized performance feedback to sales teams. What Benefits Can AI Technologies Offer? Let's explore some of these key advantages.

article thumbnail

How to Get Better Car Dealer Ratings and Repair Bad Reviews Online

AutoRaptor

When potential customers are searching for a new car or dealership, they often turn to online review platforms to gather information. Positive reviews can build trust and credibility, while negative reviews can deter potential customers. Consistent positive reviews can enhance brand loyalty and attract a steady stream of customers.