Carscoops

MARCH 7, 2025

A Maryland Honda dealer has agreed to refund customers that it ripped off. Customers unknowingly purchased products and paid undisclosed markups. Maryland Attorney General Anthony Brown has announced a settlement with Darcars Honda, which will result in customers being refunded up to several million dollars.

Customer 77

Customer Sales Dealerships Buyer 77

Carscoops

MARCH 12, 2025

Jag Doesn’t Want To Push Old Customers Away One of the biggest criticisms leveled at Jaguar when the campaign kicked off was that they risked alienating the traditional, stiff-upper-lip customer base. ” The Change That Is Needed Perhaps Jaguar doesn’t want to push old customers away with their marketing efforts.

Customer 94

Customer Networking Retail Management 94

Carscoops

FEBRUARY 12, 2025

The customer says the dealer tried to sneakily remove the sticker after delivering the car back. ” A Buick and GMC dealership in Oak Creek, Wisconsin, has come under fire after it was revealed an employee left a racial slur on the oil change sticker of a customer. .”

Customer 104

Customer Networking Dealerships 104

Best Selling Cars Blog

MARCH 9, 2025

The Ford Tourneo Custom is up to #4 in February and YTD. The Ford Tourneo Custom surges to 4th place ahead of the Kia Ceed (-0.6%), Nissan Qashqai (+3.5%) and Toyota Corolla (-15.6%). 3 1 4 Ford Tourneo Custom 404 3.8% New Hungarian passenger car sales stand at 10,575 in February, a tiny -1.5% year-on-year evolution.

Customer 139

Customer Sales Marketing 139

Motor Authority

DECEMBER 31, 2024

Florida's Drop Top Customs is almost ready to deliver a convertible conversion for the latest Dodge Charger Photos of the Charger Daytona EV with the conversion applied have been posted to social media Pricing hasn't been announced but a conversion for the previous Challenger costs $23,999 Dodge hasn't announced plans to offer a convertible.

Customer 281

Customer 281

Auto Remarketing

FEBRUARY 18, 2025

1 when it comes to brand reputation, according to the latest study by customer review and reputation management platform Widewail. million Google customer reviews among 18,000 American new-car dealers in 2023 and 24, using artificial intelligence to find and analyze trends in customer experience at scale. Lexus is again No.

Repairing 139

Repairing Networking Retail Customer 139

Carscoops

JANUARY 5, 2025

Drivers’ Data to Insurers The allegations claim violations of the FTC Act and Maryland’s Consumer Protection Act, accusing Lindsay of consistently misleading customers about pricing. If the lawsuit succeeds, the dealership group could be on the hook to reimburse customers for these shady practices.

Buyer 116

Buyer Rebate Networking Insurance 116

Autocar

MARCH 6, 2025

As a result, the firm said the increases in its costs will result in new customers paying higher advance lease payments. Until now, we have been able to protect customers from rising prices, using the profits earned in the immediate post-Covid period. billion in 2023 to 6.9bn last year. Currently, this is set at 750.

Lease Payment 137

Lease Payment Insurance Pre-Qualify Banking 137

Motor Trader

MARCH 20, 2025

There is a pressing need to find efficiencies across businesses, and technology can support margins while enhancing the customer experience. Automated customer relationship management (CRM) systems can streamline sales processes, enhancing lead conversion rates while reducing administrative overhead.

Retail 98

Retail Finance Banking Technology 98

Carscoops

DECEMBER 27, 2024

According to CCC, Cariad’s technical team “responded quickly, thoroughly and responsibly”, blocking unauthorized access to its customers’ data. This is not the first time such an incident involving a major automaker occurs, compromising the privacy of its customers. million owners in Japan.

Insurance 145

Insurance Customer Management Automotive 145

Autocar

NOVEMBER 7, 2024

While the company has yet to give firm details of the model's range, Bentley technical boss Matthias Rabe said: "No customer will complain about range." We also want to attract new customers and this concept really adds something new to Bentley." Is Bentley's electrification the result of customer demand or legislation?

Manufacturing 135

Manufacturing Development Customer Technology 135

Carscoops

FEBRUARY 12, 2025

Modern upgrades include a custom widebody kit and carbon fiber accents. Joining the V8 are stainless steel headers and custom side-exiting exhausts. The builder has also fitted a custom audio system, not that it needs one with that thunderous supercharged V8. This 1965 Corvette Sting Ray gets a 550hp supercharged LS9 V8 engine.

Modification 118

Modification Customer 118

Get My Auto

NOVEMBER 26, 2024

The holiday season is a golden opportunity for auto dealers to increase sales, build customer relationships, and solidify their brand in the local market.

Sales 130

Sales Marketing Dealerships Customer 130

Carscoops

MARCH 8, 2025

Thought to be the only E91 van of its kind in existence, this creation comes courtesy of Mohawk Customs , a UK-based shop run by Evans himself. The fender extensions were paired with a replica M3 bumper and a custom hood featuring integrated vents and the signature bulge down the center.

Cargo 124

Cargo Customer Development 124

Autocar

OCTOBER 30, 2024

Uchida said: “We are aiming for a smart car for the drivers of tomorrow that will be good for customers, for us and for Ampere. This car will deliver the convenience and advanced functionality that customers experience but in a small size and at an attractive and affordable price.”

Development 135

Development Manufacturing Customer Marketing 135

Carscoops

DECEMBER 9, 2024

Customer deliveries of the new hypercar are expected to begin in 2026, starting at around $4.6M. Following a whirlwind tour across the States , Bugatti’s new hypercar, the Tourbillon , has made its way to East Asia, where it’s been showcased to customers, media, and fans in Japan and Singapore.

Customer 116

Customer Dealerships Marketing 116

AutoSuccessOnline

DECEMBER 27, 2024

One of the most common mistakes that dealerships make in their lead generation efforts is not aligning their advertising strategy with a customers journey. First, VDPs provide a more personalized and engaging experience for potential customers.

Dealerships 105

Dealerships Sales Goals Retail Customer 105

Autocar

DECEMBER 9, 2024

2011bhp electric hypercar was halted by pandemic; customer hand-overs are finally starting Lotus is finally beginning customer deliveries of its 2011bhp Evija electric hypercar, roughly four years after originally planned. The brands halo car was revealed in mid-2019 and due to be with its first customers by the end of 2020.

Development 119

Development Technology Customer Marketing 119

Carscoops

MARCH 14, 2025

Skoda has revealed that 69% of Fabia customers opted for a manual transmission last year. Despite the popularity of DIY gearboxes, Skoda noted customers are embracing automatics. That take rate is higher than on a number of sporty cars sold in the United States.

Customer 105

Customer Term Buyer 105

Carscoops

MARCH 13, 2025

Customers will also find a host of options including AMG Line, AMG Line Plus, and Night packages. Customers who don’t pony up the extra dough will be treated to a “trim element with a star pattern graphic” to remind them of their cheapness. Customers can also expect a WLTP range of 431-492 miles (694-792 km).

Cargo 107

Cargo Electronics Technology Customer 107

Autocar

NOVEMBER 1, 2024

The ruling by the Court of Appeal – one of the highest courts in the country – was announced as part of a case brought against Close Brothers and Firstrand Bank by three customers who claimed they were mis-sold finance deals. The dealer charged the highest rate of 5.5%, amounting to half of the customer’s total interest bill on the loan.

Finance 116

Finance Banking Insurance Deal 116

Carscoops

DECEMBER 31, 2024

When the customer decided against buying the car, she said Strawberry refused to refund her money. Allegedly, he skimmed deposits from customers while working at Fred Haas Nissan. ” Another customer from August chimed in with an eerily familiar tale, warning, “They have a sister lot called strawberry road auto.

Management 122

Management Down Payment Insurance Finance 122

Motor Authority

JANUARY 9, 2025

Previously the exclusive domain of exotic brands like Rolls-Royce and Ferrari, more and more mainstream brands are launching personalization programs to meet the increasing demand for custom touches in cars. The latest is Genesis, which has launched the One of One program, currently catering to customers in West Asia only.

Customer 273

Customer 273

Motor Authority

OCTOBER 31, 2024

Ford F-150 street truck concept set for 2024 SEMA show Concept previews upgrade package to be offered via Ford Custom Garage program Upgrade package will include 700-hp supercharger kit for F-150's V-8 Before the arrival of the F-150 Raptor in 2010, Ford's performance option for the F-150 was a street truck called the F-150 Lightning, which.

Customer 315

Customer 315

Carscoops

FEBRUARY 20, 2025

Volvo customers in China claim that their vehicles were installed with counterfeit products. So, it was quite a shock for some Volvo customers in China when they discovered that their cars were reportedly fitted with counterfeit speakers. We deeply apologize for the trouble and inconvenience caused to customers by this incident.

Supply Chain 111

Supply Chain Customer Dealerships Management 111

Autocar

NOVEMBER 27, 2024

Chery duo Jaecoo and Omoda will work with UK industry body to improve security, ease of repair Chinese newcomers Omoda and Jaecoo have teamed up with a leading insurer-backed organisation in a bid to avoid the aftersales issues that have plagued insurers and customers since their compatriots started entering the UK market.

Insurance 124

Insurance Repairing Logistics Term 124

Motor Trader

JANUARY 13, 2025

Arnold Clark has launched two new Arnold Clark Luxe showrooms, giving customers the option to buy luxurious and prestigious cars. At Arnold Clark Luxe, we will focus on offering high-end, high-value used cars for our customers in our dedicated luxury car showrooms.

Manufacturing 105

Manufacturing Customer Marketing 105

Women Automotive Network

JANUARY 27, 2025

I transitioned to a Customer Service Representative position at Meritor, specializing in brakes and axles while managing the Volvo account. This role enriched my understanding of customer needs and service targets, allowing me to navigate both sides of the service equation effectively.

Women 130

Women Sales Management Customer 130

Canadian Auto Dealer

DECEMBER 20, 2024

Obviously thats the end goal, but my goal has always been to enrich peoples lives, whether thats my customers, my employees, my family or the community. He also has given back to his customers, annually hosting an event called Christmas On Us for any customers who bought a car between November 1 and December 13.

Principal 98

Principal Spread Dealerships Customer 98

Carscoops

MARCH 19, 2025

The individual pretends to be a customer, convincing dealers to allow him a test drive. Unfortunately, not everyone posing as a customer is genuinely interested in buying. Posing as a legitimate customer, he engages in financial conversations before requesting the keys and heading out for a spin.

Buyer 104

Buyer Dealerships Customer 104

Autocar

FEBRUARY 3, 2025

The move comes after customer and dealer feedback confirmed the new system was causing confusion. Sales and marketing boss Marco Schubert said: This decision follows extensive discussions and aligns with the preferences of our customers and international dealer network.

Networking 122

Networking Technology Customer Sales 122

Turbo Marketing Solutions

DECEMBER 12, 2024

You might think that simply having a website is enough, but effective SEO strategies are key to ensuring that potential customers find you first. Lets dive into proven strategies that can help dealerships attract more customers this coming year. But what does it really take to stand out among the competition?

Dealerships 98

Dealerships Customer Marketing Buyer 98

Carscoops

NOVEMBER 2, 2024

The Hilux Champ was launched last year as a bare-bones, budget-friendly pickup truck for Asian markets, with Toyota hyping up its potential for customization. The first-ever Toyota GR Hilux Champ received a custom bodykit and a racing livery. The truck goes head-to-head with the Isuzu D-Max, Mitsubishi Triton, and Ford Ranger.

Modification 119

Modification Customer Development Marketing 119

Carscoops

FEBRUARY 28, 2025

Customers could only view available EV inventory through Ford’s website, limiting buying options. In other words, the whole sales experience became less flexible and more cumbersome, not exactly a win for the customer. “Our intent all along was to better serve the customer,” he said.

Networking 98

Networking Retail Dealerships Customer 98

Carscoops

NOVEMBER 22, 2024

A salesman told a customer they’d need to pay “between $10k–20k over sticker.” The customer pushed back, replying, “Volkswagen specifically stated that that’s not allowed.” ” Fortunately, most dealerships appear to be honoring the ID. Buzz’s original MSRP.

MSRP 116

MSRP Asking Price Dealerships Manufacturing 116

Dealer World

MARCH 18, 2025

As the automotive dealership industry has long relied on human intuition and historical sales data to guide inventory management decisions, dealers continue to face a constant balancing act: having the right mix of vehicles to meet customer demand without overstocking models that might sit unsold for months.

Management 75

Management Supply Chain Finance Technology 75

Carscoops

DECEMBER 11, 2024

“Our key purpose out of optimization is to improve the overall network profitability, resulting in a multi-win situation (among Porsche, dealers and customers).” It will not only safeguard network profitability but also guarantee the luxurious and exclusive service to our customer.”

Networking 98

Networking Sales Dealerships Customer 98