Dealer World

MAY 23, 2024

Dollar metrics Inventory turnover Per-vehicle revenue targets Used/new vehicle sales ratio Sales per employee Call-appointment ratios Lead follow-up times Conversion rates Of course, many aspects of these numbers are related, and it takes a keen eye to understand exactly how they’re influencing your overall sales goals.

Dealerships 82

Dealerships Sales Consulting Sales Goals 82

Dealer World

JULY 29, 2024

The survey offers a candid, on-the-ground view of auto retail’s opportunities and challenges in the near and medium term,” said Erin Kerrigan, Founder and Managing Director of Kerrigan Advisors. “Our second annual survey of OEM executives provides a critical window into their unique perspectives of the automotive industry.

Retail 79

Retail Sales Dealerships Sales Goals 79

Dealer World

JUNE 18, 2024

Having a manager follow up with a second call to confirm the appointment a day or so ahead of time is also a smart move. OK: 20% of your customer appointments being high-intent leads is about what your sales team will need to hit those monthly sales goals. A lack of leads from your CRM/CDP can be an issue.

Dealerships 83

Dealerships Customer Development Sales Goals 83

Dealer World

MAY 3, 2024

How well they manage those interactions on the phone translates directly to dollar signs. Mystery shopping involves trained consultants going undercover posing as customers so they can experience your sales team’s skills and delivery. Make sure those appointments are asked for—and set! HOW DOES MYSTERY SHOPPING WORK?

Dealerships 83

Dealerships Sales Sales Goals Customer 83

Dealer World

JULY 9, 2024

Investing in a great training program is one of the best ways to increase all of your key metrics and meet your monthly sales goals. That being said, sometimes it can be difficult to prioritize sales team training.

Dealerships 81

Dealerships Sales Consulting Finance 81

Dealer World

JUNE 4, 2024

And second, these are the details that let you separate a decent auto consultant from an expert ! Inbound calls are more directly tied to appointment rates and sales goals, and outbound calls tend to drive growth. Remind the customer their manager will be calling a day or two before the appointment to confirm.

Consulting 81

Consulting Customer Dealerships Sales Goals 81

Dealer World

JUNE 13, 2024

Unfortunately, these critical phone interactions can be hard to evaluate, and a few small but important details can be the difference between a sale and a fail. On top of that, most generic training doesn’t address their actual performance, so it’s difficult for both managers and employees to identify and correct any problems.

Sales 80

Sales Extended Warranty Dealerships Sales Goals 80