Consulting Customer Deal 
Auto Alert
FEBRUARY 26, 2025
5 Outdated Sales Tactics That Are Costing You Customers Car shoppers have changedhas your sales approach? Stop using these five outdated dealership sales tactics that cost you deals, and learn what works. Here are five outdated sales tactics that might be costing you customers: 1.
DealerTrack Insights
AUGUST 13, 2024
Know your customer” verification steps are vital to ensure that customers are who they say they are, have legitimate and verifiable employment and income, and are authorized to purchase a vehicle in the U.S. A digital compliance solution can help dealerships detect fraud attempts at every step of the deal.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Motor Trader
SEPTEMBER 24, 2024
The Financial Conduct Authority (FCA) is giving finance houses and dealers more time to deal with complaints on motor finance commission. In January this year it announced a review into whether motor finance customers have been overcharged because of the past use of DCAs.
DealerTrack Insights
AUGUST 13, 2024
Establish a culture of compliance The best way for dealerships to protect themselves in this environment is by creating a culture of compliance, data security, transparency, and honesty with customers. Be sure every customer receives the right consumer notices at the proper times during the deal process to document any exceptions.
Motor Trader
JULY 1, 2024
Managing director Graham Clark, who formed the company in 1996 with his late business partner David Anderson, said: “People have always been at the heart of what we do, we have fabulous staff and great customers. This story continues at Anderson Clark Motor Repairs sold to Employee Ownership Trust Or just read more coverage at Motor Trader
Motor Trader
JULY 30, 2024
“Our next steps could involve consulting on a redress scheme. Or it could involve asking firms to start dealing with complaints again as usual, in which case we would consult on ending the pause earlier. If we can set out our proposed next steps sooner, we will.
Vanguard Dealer Services
JANUARY 7, 2025
Are they familiar with the benefits these products provide to customers? These meetings should be brief but informative, covering current deals, short product overviews, and addressing any questions. These meetings should be brief but informative, covering current deals, short product overviews, and addressing any questions.
Expert insights. Personalized for you.
59 
Let's personalize your content