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5 Ways To Improve Dealership Customer Loyalty & Retention

Automotive Mastermind

Looking from a broader perspective, brand loyalty has been declining since March 2020 when it stood at 56.3%, immediately before the start of the pandemic and the start of the supply chain challenges, according to S&P Global Mobility, Is Car Inventory Improving?

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Porsche still pulling new buyers with electric Taycan

CarExpert

“Approximately 53 per cent of the orders so far have been from first-time purchasers, with many repeat buyers also returning for the new Taycan,” a Porsche Cars Australia spokesperson told CarExpert. “The transition to electric cars is taking longer than we thought five years ago.

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Guide to Dealership Customer Loyalty

Automotive Mastermind

Consumer Sentiment Is Low Nearly halfway through the year, new and used vehicle prices remain high , with buyers paying 12.2% buyers dropping to a six-year low in 2021. By leveraging behavior prediction technology to analyze customer insights from their CRM, DMS, and inventory data influencing a buyer’s purchasing decisions.